Hotel - ibis budget Dortmund West
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Dortmund West

3.5/5 253 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 79 rooms
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.2/5 AccorHotels Rating 447 reviews

Our guest reviews for ibis budget Dortmund West

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 253 reviews
Mk F. Families - 26/08/2018 AccorHotels certified review
« Good experience. »

We stayed with our toddler and our pet cat. Room was nice and clean. We requested a quiet room which is exactly what we got. We requested a cot, but cots were not available at this hotel. Friendly staff and atmosphere. Quiet and enjoyable sleepover. We recommend.

Lee Families - 19/08/2018 AccorHotels certified review
« acceptable »

Room Clean and as expected for a budget hotel, arriving late in the evening was greeted by several groups of people loitering and drinking in the car park and fire escape as well as someone urinating on the wall near the entrance not very reassuring in terms of our safety and had it not been so late would have probably tried to find elsewhere for that reason alone would not recommend

Solo travel - 04/07/2018 TripAdvisor review
« nice hotel »

good budget hotel. a little walk away from the nearest station. theres an aldi about a 15 min walk away. nice and clean and quiet. i was a little disappointed there was a bath as requested but the shower was ok. if i was in the area i would stay here again.

Anonym Business - 25/06/2018 AccorHotels certified review
« Thank your for the pleasant stay! »

Clean room, friendly staff, I am looking forward the next visit! Thank you! :-)

Ds Business - 01/05/2018 AccorHotels certified review
« Too cheap looking »

The rooms was clean but the carpet and interior could be a bit better. It looks scary night time. But of course its cheap. My suggestion would be a nice drink in the hotel and some chocolates as friendly welcome. The grey carpet could be better. Best Wishes, LS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the ibis budget Dortmund West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope for a renovation, and yes, unfortunately you are right our carpets need an instauration. Our customers shall feel save in our house, so we will check your interesting point of view, and I hope we can improve at this point. Also you might not be happy with our service and friendliness of our staff, which is not acceptable for us, and will be an internal topic. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Petra Ak - General Manager-

Nigel L. Business - 24/04/2018 AccorHotels certified review
« Knew exactly what to expect, and I received as expected »

Ibis hotels are the same, I knew that it would be as I thought it would be. No unpleasant surprises.

Yk Friends - 09/04/2018 AccorHotels certified review
« No services for budget tourists »

We can not get a tea in the evening at hotel, not get teapot for make hot water, no caps, only glasses, no spoons etc No information about chek in with computer. We lost time for search people in hotel before search computer for chek-in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis budget Dortmund West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and my point of view. The reception in all Ibis budget Hotels are open until 10 p.m. Until this time we are always available personally at the reception, and of course you can have spoon and/or kettle. Hot drinks, inclusive tea, cold drinks and snacks are always available. Not in the room, but in the lobby. Also we are providing a emergency phone in the entrance area, and we are always, at any time, available for you over this phone. Dear Mr. K., I really understand your disappointment, but you booked a budget hotel. I think you expected a 2 to 4 star rated hotel. For more service provided directly in the room I recommend you our Ibis or Ibis Styles Hotels of the Accor Group, which are also providing a 24 hour check-in at the reception. For the discomfort that you noticed, I want to apologize and hope for your comprehension. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Petra Ak -General Manager-

A. E. C. Business - 13/01/2018 AccorHotels certified review
« Abdel Ech c. »

Easy access to my room , especially after a long trip from Dubai to Dortmund. The parking is available for people moving around from different cities by cars. If you arrive late your booking code is your key to open the entrance. It is true that there is not much accessories in the rooms, but I believe a travel business person like myself needs a warm room, a clean bed sheets to rest. The price is also affordable for people who spend one month travelling through Europe.

Friends getaway - 04/12/2017 TripAdvisor review
« Quiet hotel on West side of city »

Hotel was spotless and very quiet as it was on outskirts of the city towards west side. Very comfortable room with nice relaxing bed/pillows Breakfast was good and there was parking available for guests

Nick B. Friends - 22/11/2017 AccorHotels certified review
« Mr Nick B. »

Terrible ... Now I appreciate that this was part of the budget chain but the room was terrible. Firstly it stunk of smoke and we are non smokers. Secondly the pillow was disgusting. There was only one and it smelt and was tiny.

Tp Families - 03/09/2017 AccorHotels certified review
« No more Ibis brand hotels »

Booked via Trivago. Extra taxes were applied, so obviously disappointed with the slightly higher amount charged. Booked room for 3 of us. Had only 2 pillows. Luckily we had one in a car. The smoke alarm was covered with damp toilet paper and left to dry so people could smoke indoors. The staff obviously do not inspect the rooms properly. Aircon didn't work. A lot better options are available via Airbnb which I will explore from now on. Will not return.

Anonymous Business - 12/08/2017 AccorHotels certified review
« All you need in one place »

It was another comfortable stay in an clean and friendly environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bilbil, We are so proud to see, that you are happy with our service and house. It is always a pleasure to receive positive feedback. We very much appreciate your comments regarding your stay at the ibis budget Dortmund West. Thank you for sharing your experience with us. Cok tesekkür ederiz! Sincerely, Petra Ak - General Manager -

Eduard Families - 16/07/2017 AccorHotels certified review

Good for a price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., we very much appreciate your comments regarding your stay at the ibis budget Dortmund West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Petra Ak -General Manager-

Mulaja K. Couples - 19/06/2017 AccorHotels certified review

very nice

Anonymous Families - 08/05/2017 AccorHotels certified review

Excellent, hotel staff very friendly and helped to get us taxis when we asked.

Anonymous Business - 03/05/2017 AccorHotels certified review

Very good

Anonymous Solo - 12/04/2017 AccorHotels certified review

Stayed with you before and very happy with the staff and hotel. The only possible downside is that the car park looks a little scruffy, although this doesn't affect its use.

Friends getaway - 26/03/2017 TripAdvisor review
« England football versus Germany »

Great little,cheap hotel. Nice room size and good shower. Very close to the autobahn but due to quality double glazing didn't hear a thing. I thought the continental breakfast was excellent value and quality.

Anonymous Friends - 14/03/2017 AccorHotels certified review

Truly awful. Prior to booking I realised I had only booked for one person and needed this changing to two people. I rang Accor Hotels and was assured that there would be no extra cost as the room will not change. However, when we arrived we ended up having to pay extra for the added person. I do not understand why we were not told the truth when I rang up before my arrival, instead we were lied to which made the experience terrible. Had we been told the additional fee, there would have been no problem as it was my fault in the first place. But to be lied to is disgraceful, shocking and downright rude. After finally navigating to our room, after paying the unwarranted additional cost, we surely thought that all appropriate bedding would be provided. That is to be expected isn't it? But no! The single bunk bed didn't have a pillow, just a duvet which had clearly been thrown on to the top with no regard for presentation. I am aware we were not staying in 5 star accomodation, but come on, a pillow is one of the basic necesssities don't you think?

Anonymous Families - 27/02/2017 AccorHotels certified review

Rooms clean, hotel easy to find. Negatives: we booked 3 people to one of the rooms but only got 2 pillows and 2 blankets.

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