Hotel - ibis budget Campbelltown
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Campbelltown

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3.0/5 236 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 10h00
Paying

Services and practical information

  • Paying WiFi access available in public areas
  • Free outdoor parking on site
  • Reduced mobility rooms
  • Air conditionned

Catering

  • Breakfast
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Hotel location

Our rooms

Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this modern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.

  • 72 rooms
3.9/5 AccorHotels Rating Based on 1,304 reviews

Our guest reviews for ibis budget Campbelltown

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 236 reviews
TripAdvisor review
Couples - 10/01/2018
« Stay »

Only good thing was the cleaning lady and her politeness. Enjoy the kettle we brought for our room. Staff were rude when we arrived. Room was yuck . For what it was we could of paid less.very let down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W8454QBemmac, Thank you for giving feedback on your recent stay here at ibis Budget Campbelltown. I spoke with the Front Desk person and they remembered you seemed not happy from the outset. Sometimes when this is the case it makes no difference what my team try to do to accommodate guests. What I suggest is that you contact the hotels for future bookings and find out exactly what they have to offer to prevent disappointments and failed expectations. In terms of the room being "yuck" it is very important for you to get exactly what you expect. We are a 2 star budget hotel and sometimes some guests know this and yet expect separate apartments with kitchenette and room service. Please find out all you need to about any hotel as it is not fair to blame the hotel for what you could have found out prior to booking and paying. We get this all the time, people book a 2 star hotel room; expect 5 star trimmings and are disappointed. We are not in the business of making guests lives unhappy, but to be fair, research prior to booking and paying is a good thing going forward. Kind regards, Marina Busby General Manager

AccorHotels certified review
Emma Couples - 08/01/2018

The first staff memebr we saw was rude. The room had no chair nor kettle. We went and brought our own. It seemed to not match the picture online. Pretty disappointed. The only goof thing was the cleaner who was polite and apologized for lack of kettle and chair. Need be cheaper for what you offered.

AccorHotels certified review
Sam Families - 29/12/2017

Staff were friendly. The hotel however is not well maintained, and slowly falling apart. The bed creaked loudly every time you moved, one of the power points didn’t appear safe, the toilet water was constantly running (and the bowl was stained, this has been happening for sometime). Budget accomodation doesn’t mean the hotel should not be maintained in a good condition. I’ve stayed in ibis budget before, and the rooms were basic but in good condition. Will think twice now before coming back.

AccorHotels certified review
M. B. Couples - 27/12/2017
« M. pedro »

Some time ok some not have some time have problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pinai M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Busby General Manager

AccorHotels certified review
Dee Families - 27/12/2017
« I would use IBIS again. »

Overall my stay was comfortable, affordable and well priced, rooms are a good size shower is fine but the toilet doesn't have a lot of room to move so to speak.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENISE C., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Busby General Manager

TripAdvisor review
Family - 25/12/2017
« IBIS Campbelltown »

The couple who run this hotel are very friendly and professional. The rooms are a good size, mattresses; at least some are rock hard and most uncomfortable but overall ok. The bathroom shower is fine a little small but acceptable, toilet .... Well it is really very small cramped and hard to get access to the toilet paper. My stay over several nights was pretty good,I will use IBIS again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W1427POdenisec, Thank you for giving feedback on your recent stay here at ibis Budget Campbelltown. It is appreciated that you found our management of the hotel professional; thank you. Many guests love our mattresses and some do not. We would love to be able to supply everyone's preferred mattress however, that would not happen for obvious reasons. I acknowledge the small size of our cubicle bathrooms and regret any inconvenience experienced. I am hoping for an upgrade sooner rather than later. I am glad to learn that you will use ibis again. Great! Please do and please feel most welcomed to return. We hope that you will have another good experience with us next time. Kind regards, Marina Busby

AccorHotels certified review
Monique Couples - 24/12/2017
« Cheap...you get what you pay for »

I knew it was cheap but I expected a better bathroom with sink. I wasn’t impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONIQUE W., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Busby General Manager

AccorHotels certified review
Alan Couples - 23/12/2017
« Wont be staying here again »

Very dissapointed no table in room. nowhere to hang clothes, Bed up against wall very hard to get in and out of bed while partner asleep. No power point in Bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN L., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Busby General Manager

AccorHotels certified review
Gary M. Couples - 22/12/2017

It is what you expect from a budget hotel. The Kiwis are really nice and warm

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY MATTHEWS, We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Busby General Manager

AccorHotels certified review
Hannah Friends - 21/12/2017
« satisfied »

The rooms were clean, but the bathrooms outdated

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANNAH THOMSON, We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Busby General Manager

AccorHotels certified review
Pat Couples - 20/12/2017
« Disability overcome »

Don't know why we were allocated a room for disabled people but it was nice to not have to haul suitcases upstairs. A few problems with the room, though. The fridge didn't appear to work. There is no warm water to the handbasin. There was no plug for the handbasin. The only power outlets were a long way from the bed - a problem for someone that needs power to the bedside for a CPAP machine at night. Fortunately we had remembered to pack an extension cord.

TripAdvisor review
Couples - 20/12/2017
« It was like staying at a third world hotel, calling it Budget is an over statement. »

I think calling it budget is an over statement. The first thing we did when we went into our room was to make a cup of tea, we found a large amount of dust on top of the kettle which obviously hadn't been cleaned in a very long time, then our thoughts went over to the condition of the mattress and pillows. From then on we didn't feel comfortable with the cleanliness of the room. The shower and toilet are a module and you have to step up to get into it. As the toilet and shower are in the same cubicle the water from the shower also covers the floor around the toilet and of course to get back into the room you have to walk through the water and down into the room....BTW there are no floor mats or floor towels supplied. The air conditioner was mounted in the wall near the floor and had been installed in a very botched up manner and the vents didn't work. The breakfast room is extremely basic, so much so that I had to eat my breakfast standing up as there are only two tables to sit at. The breakfast menu is just Corn Flakes and cereal. The only good part about our stay was that there was an abundance of car spaces available at the entrance to the motel. Sorry there was one other good point, the staff was very polite at check in and check out.

TripAdvisor review
Liadh S Couples - 20/12/2017
« You get what you pay for »

You get what you pay- rooms are very basic. Bathrooms are tiny. Housekeeping hit and miss- some days banging on door at 9am, others not cleaned when back at 4pm. Location good for train and food options

AccorHotels certified review
Anonymous Business - 19/12/2017
« No bedding on bunkbed and towel replacement was lacking »

The room was very noisy from other residents very late at night with no control from motel staff.

AccorHotels certified review
Anonymous Solo - 19/12/2017
« basic »

very basic, room felt a little on the small side

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viliami M., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Busby General Manager

AccorHotels certified review
Anonymous Couples - 18/12/2017
« Basic. »

It was a very basic stay. Pay a cheap price and get a cheap room. Felt more of a hostel than a hotel. The lady at check in was nice though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHANNON H., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Busby General Manager

AccorHotels certified review
Steve Couples - 17/12/2017
« It's the lowest class of a back packers hotel. »

The appearance and condition of the interior resembled a third world hotel. From the reception area down to the condition and appearance of our room. The first thing we did did when we arrived in our room was to make a cup of tea, however the electric jug was covered in dust so we decided to go without and then we worried about the cleanliness of the bed and pillows. A second rate air conditioner had been unprofessionally installed in the wall and patched up.. After paying for breakfast my wife refused to eat in the area after seeing it's poor condition. I had to stand to eat my breakfast as there were insufficient seating available etc etc etc. The only appealing part of our stay was arriving and finding plentiful parking with easy access the the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN B., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Busby General Manager

AccorHotels certified review
Anonymous Couples - 17/12/2017

No hand towel or bath mat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIL D., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Busby General Manager

AccorHotels certified review
Emma C. Solo - 16/12/2017
« Ok, but bathrooms are terrible »

Room is small but clean. However the bathroom is uncomfortable and hard to use. Find it is also quite dirty and I’m sure even thoroughly clean would still look dirty. Rest of hotel amenities fine and staff lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA C., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina Busby General Manager

AccorHotels certified review
Anonymous Business - 15/12/2017
« Good budget hotel »

Easy access

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUS A., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Busby General Manager

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