ibis budget Duesseldorf Airport 1 star

TripAdvisor rating 3.5/5 182 reviews
ibis budget Duesseldorf Airport
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+ 9 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 6.00 EUR
  • 100% non-smoking hotel
  • Air Conditioning
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Duesseldorf Airport

Lintorfer Weg 69
BREITSCHEID
40885
ratingen
germany

Tel: +492102185298

Fax: (+49)210218454

Contact email

Check-in from 14h00

Check out up to 12h00

  • MOTOR HOTEL :   16 B55 754 MOTOR HOTEL

  • By plane

    DÜSSELDORF At 14km / 8.7 miles

  • By plane

    DÜSSELDORF At 14km / 8.7 miles

  • By train

    ENTENFANG At 7.9km / 4.91 miles

  • By train

    RATINGEN-OST At 8km / 4.97 miles

GPS :51.353318, 6.855389

Our accommodations

Standard Room

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Business Desk(...)

Twin Room with Twin Beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Duesseldorf Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

308 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

182 reviews

CheckIn Machine broken and no contact phone

Customer review rating 4.2/5

Ulrich M. Business - 01/07/2019 AccorHotels certified review

Rooms are extremely dirty, Checkin not possible waiting in the heat

Great

Customer review rating 4.2/5

Richard Friends - 01/06/2019 AccorHotels certified review

Clean rooms and friendly staff

Dear RICHARD N., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice and clean for the price, just beware of online booking

Customer review rating 4.2/5

Frederic G. Friends - 01/06/2019 AccorHotels certified review

The place is nice and clean, the staff is helpful. Hard to find better for the price. The only recurring problem with ibis Budget hotels is the booking system. Once again, while booking with the AccorHotels website, my booking had not be transmitted to the hotel -- in clear words, the hotel didn't have any booking in my name. I was lucky as the hotel manager was very competent and helpful, and that there was a room available for me (sometimes there isn't any, so you are left in the street). Again, this is not a problem from Ibis Budget Düsseldorf Airport, this is a problem from Accor booking system, and this kind of stuff happens frequently. Please Accor people, do something about it.

Dear FREDERIC G., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cheated by the name

Customer review rating 4.2/5

Anonymous Business - 23/05/2019 AccorHotels certified review

How can you put "Airport" in your name when you are that far away?

Dear EDUARD F., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable

Customer review rating 4.2/5

Anonymous Solo - 19/05/2019 AccorHotels certified review

Familiar

Dear CHRISTOPHER S., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Basic accomodation so okay for one night

Customer review rating 4.2/5

Hans H. Business - 17/05/2019 AccorHotels certified review

Points of concern: 1 - When arriving after a long ride, I was requested at the reception to fill out papers manually, with the same details I already did online 2 - There was no curtain in the room online a slider which caused me to wake up early at sunrise since it did not close completely.

Dear HANS H., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent management. Great service. Outstanding breakfast.

Customer review rating 4.2/5

Anonymous Business - 12/05/2019 AccorHotels certified review

(none)

Dear ROBERT N., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

dissapointed about the shuttle issue and your proximity to the airport

Customer review rating 4.2/5

Al S. Business - 26/03/2019 AccorHotels certified review

I was very disappointed with the fact the shuttle service had a cost that far surpassed that of my room 30 + 30 round trip It is not very clear that such a charge was going to happen

Dear ALBINO S., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that we could welcome you in the near future. Sincerely,

Normal

Customer review rating 4.2/5

Juan L. Business - 19/03/2019 AccorHotels certified review

Muy normal

Estimado/a {guest_first_name} D., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Duesseldorf Airport. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Never ever again, NEVER!

Customer review rating 4.2/5

Roland Business - 14/03/2019 AccorHotels certified review

I could have slept in the car, would have been the same...it was storm outside and the noise came in the room through the vents...I couldn’t sleep almost at all. I sleep since 10 years 4 days a week in hotels + vacations, but never happened me something like this. The mgmt staff said that’s not their problem, they can’t do anything. With the reservation, another advanture...they were desperate to take the money from the CC, like in those cheap motels you can see in the movies :)))

Smooth, cheap, everything I needed for a night

Customer review rating 4.2/5

Ingmar Business - 25/02/2019 AccorHotels certified review

Very good experience, cheap and yet quite comfortable room with a very good bed, covered everything I needed. Just the location is quite off, taxi rides from Düsseldorf central station and to the airport in the morning were needed.

Dear INGMAR B., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In generally everything is fine. But please take care of hygiene issues.

Customer review rating 4.2/5

Ozgur Business - 11/02/2019 AccorHotels certified review

In generally I can say that everything is fine. But you should pay more attention to cleaning issues.such as bath, toilet. There were hairs at the wall of bath. and I found something dirty. I didnt have any problem with ventilation but one of my friends had bad smell problem in his room.

Dear OZGUR Y., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simple & clean & good breakfast

Customer review rating 4.2/5

Karl W. Business - 30/01/2019 AccorHotels certified review

The room was clean and the service was good. Internet was working well.

Dear KARL W., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel ok for short-term stay

Customer review rating 4.2/5

Christian B. Business - 27/01/2019 AccorHotels certified review

Hotel room did have a bad smell (same for my team member's room. Breakfast is ok, hotel not bad for a short term stay. Internet was really fast, parking is for free.

Below standard

Customer review rating 4.2/5

Dnt Business - 21/01/2019 AccorHotels certified review

Poor

Dear DAN T., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

An aging structure

Customer review rating 4.2/5

Alberto Couples - 17/01/2019 AccorHotels certified review

We are quite familiar with Ibis Budget Hotels, so we don't expect a 5* setup. However, this one would need a thorough round of maintenance. First of all, the walls and the essential furniture are full of multicolored marks and scratches. When we arrived our room and the corridor were heavily smelling of fried grease, as if somebody had been cooking there. Obviously the management is not supposed to check on the customers' activities. Nevertheless, it is likely that somebody prepares food in the premises, as we noticed from the parking lot that several windows are used as storage for bottles and other stuff. Other than that, the hotel staff was kind and efficient, the breakfast was in line with its cost.

Dear ALBERTO M., Thank you for taking the time to tell us about your experience at the ibis budget Duesseldorf Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Clean basic low cost hotel

Customer review rating 4.2/5

Jim Business - 14/10/2018 AccorHotels certified review

Provided good inexpensive accommodation close to the airport

Dear JIM F., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.2/5

Anonymous Business - 13/09/2018 AccorHotels certified review

o.k.

Dear URBAN R., We very much appreciate your comments regarding your stay at the ibis budget Duesseldorf Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrible impression, regarding of the policy of impossibly canceling the hotel

TripAdvisor rating 3.5/5

bogoljubp2017 Business - 13/10/2017 TripAdvisor review

I was on business trip with friends. Considering that we used shared transportation, it was important to use accommodation in the same hotel.We arranged to book accommodation through the web portal in the IBIS BUDGET DUESSELDORF HILDEN. My reservation FPTDDVST. Unfortunately, there was only one room free and I had to cancel my reservation. My cancellation 5186 dated 23.08.2017-12:50:00.I made a new reservation with my friend in IBIS BUDGET DUESSELDORF AIRPORT br .FPTDHBBB. Considering the policy of IBIS BUDGET that there is no possibility of cancellation free of charge, I decided not to use the same chain of hotels anymore. Please delete my email address from your memory and do not send me any offers or advertisements.

Not the best Ibis Budget

Customer review rating 4.2/5

Alexandra Couples - 28/09/2017 AccorHotels certified review

I was a bit disappointed by this Ibis Budget. I’ve stayed in many of them. This one had clean rooms, which is acceptable but the most disappointing thing is that this is an airport hotel but a shuttle to the airport costs €30! I didn’t see that anywhere on the website so was shocked and annoyed. Breakfast was decent.

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