Hotel - ibis budget Orléans Nord Saran
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Orléans Nord Saran

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3.5/5 302 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed 5  EUR

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 69 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating Based on 1,098 reviews

Our guest reviews for ibis budget Orléans Nord Saran

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 302 reviews
AccorHotels certified review
Mike Couples - 11/06/2018
« This is not up to Ibis budget standards »

We arrived late. The hotel is very hard to find. There is no signage on the tiny access road. The car park is behind the building through an access gates to an industrial estate which was shut with no explanation that either Ibis car park was there or how to open the gate. When we finally figured it out after walking to the hotel for instructions, we found the ibis car park gate was broken so there was no security for the car overnight. The receptionist was still there and gave us the room 320 and access code on a printed sheet. The code did not work. We went back to reception and rang for receptionist who came back quite quickly, looked resigned (like this was always happening),came up to the room and gave us a cs code to access the room from memory (probably some master code so it probably worked on other rooms too if we had tried - if so the place generally lacks security). The wash basin is in the room and toilet and shower are separate. This is inconvenient and indiscrète- presumably because the hotel has been upgraded from a takeover from some more primitive arrangement like étap. However the toilet stank all the time - it clearly has a sewer gas leak that needs to be fixed urgently. Finally the overhead bunk over the bed is unreasonably low. It made access to the double bed very hard for me and my wife, who is only 5’ 5” bashed her head on it. The following morning we went down to breakfast. The new receptionist totally ignored us. So we went and help ourselves - I have no idea how she knew that we had paid for breakfast we have always given our room number before. She paid no attention to the breakfast supplies. We eventually deduced there were no croissants from other people’s plates and I went and asked the receptionist for some which she then supplied. After breakfast I went back to the receptionist to report the toilet smell before we left. She ignored me while answered a long call then made another then a food delivery arrived and ignoring me she went off with the delivery driver and did not return. I did notice the breakfast food delivery included fresh fruit salad and yoghurts. There were neither available for us. I gave up on the report and we left to find the delivery lorry had parked down the centre of the car park blocking most of the cars. With no sign of the driver or receptionist I resorted to an about 30 point manouevre to ease round the van that was blocking the spare. Oh I have not mentioned that my wife had to walk down the stairs with her bags because the cleaners had taken over the lift and left their trolleys in it whilst they cleared floors of linen. Frankly this is abysmal guys. Simple systems that should work don’t, and there is not a commitment to simple issues of checking, reporting and customer care. It all speaks of lack of effective management. It needs fixing - it is at variance with our normal experience of ibis budget - we do not expect luxury merely that things work!

AccorHotels certified review
Mal J. Couples - 04/06/2018
« Well positioned budget hotel »

Difficulty in accessing room, given an alternative code number but the room had not been serviced so had to request another room

AccorHotels certified review
Chee Families - 29/05/2018
« Ok »

Comfortable

AccorHotels certified review
Nigel W. Couples - 11/05/2018
« We had an enjoyable stay and were quite satisfied with the hotel and accommodation »

We had an enjoyable stay and were quite satisfied with the hotel and accommodation and our only criticism is that the hotel, if you do not know the city, is extremely difficult to find! Even our GPS could not find it. Please publish CLEAR & UNDERSTANDABLE maps on your web-site so that guest can find the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIGEL WAKEHAM, Thank you for taking the time to tell us about your experience at the ibis budget Orléans Nord Saran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Elaine Couples - 07/05/2018
« Very uncomfortable bed »

We slept badly and my husband woke with back pain. On examining the bed closely we discovered a dip in the mattress. As we checked out my husband informed the member of staff on reception that the mattress should probably be replaced as we had found it very uncomfortable and he had an aching back. She made a note but didn't offer any apology.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELAINE O'DONOVAN, Thank you for taking the time to tell us about your experience at the ibis budget Orléans Nord Saran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Marje A. Couples - 19/04/2018
« Disappointed on many fronts »

We use Ibis Budget about 6 times a year and like them for their simplicity and value for money. This wAs the first time we had stayed at this particular hotel and we will not be returning. The WiFi did not work, there was a very bad smell in the toilet, it was not particularly clean, no air con and unable to open window at night because of outside lights and road noise. Perhaps the worst thing was the bed which was the most uncomfortable we have ever tried to sleep in. Also the car park was barely adequate and the breakfast choice poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARJE ARMSTRONG, Thank you for taking the time to tell us about your experience at the ibis budget Orléans Nord Saran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Oddvar N. Families - 19/04/2018

Facility was ok, but the internet connection was very bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Ray L. Couples - 18/04/2018
« Basic but Clean »

The hotel was very basic, but clean. It is situated on an industrial estate, with various food outlets on the nearby main road. For a quick overnight stay it was OK.

TripAdvisor review
Couples - 18/04/2018
« Basic but clean »

This was just an overnight stay en-route to Spain. The hotel was difficult to find (hard going for the sat-nav) but when we did arrive the site was typical IBIS Budget i.e Basic but clean. the site was on an industrial estate, but luckily there were eateries on the nearby main road. We did find the pillows a bit on the hard side.

AccorHotels certified review
Frank Couples - 23/02/2018
« simple but clean and comfortable »

It was exactly what we expected, no frills but clean and comfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK SHONIE, We very much appreciate your comments regarding your stay at the ibis budget Orléans Nord Saran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 19/12/2017
« Fine for short overnight stay while on a road trip »

Frustrating, internet system bad, key codes didn't work on the entire floor (nor to get in at night), staff only spoke French.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACY YNSUA, Thank you for taking the time to tell us about your experience at the ibis budget Orléans Nord Saran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we try to provide a superior services for every customer; therefore your feedback is very important to us. Please be assured that we will try to improve our services. We appreciate your feedback, and we hope that you will give us the opportunity to make better impression on you in the near future. Sincerely, Zuzana, receptionist

TripAdvisor review
Family - 26/10/2017
« value for money »

Perfect hotel for a short stop over. The rooms are decent, and clean. Orleans Nord Saran is only a 75 min drive from the Eiffel Tour. That is a nice stop over on the way back to the Netherlands. .....

AccorHotels certified review
Ben Couples - 07/10/2017
« Pay the minimum and get even less »

It's like staying in a prison cell. Better than sleeping in my car, but not by much.

TripAdvisor review
Family - 05/10/2017
« Dirty and smelly »

The hotel it's self was in a great place to visit Orleans and the surrounding area, sadly though the hotel it's self was not cleaned properly and the radiator was hanging off the wall. The rooms were warm but if you wanted to leave the window open you had to deal with people smoking outside of your window. The beds were very hard and the internet was terrible to connect to, My french is limited, but by even pointing to words in my phrase book the receptionist could not understand what I was trying to say.

AccorHotels certified review
Steve T. Couples - 03/10/2017
« Lucky find »

Very friendly staff and warm welcome. However the rooms were also hot sp difficult to sleep comfortably. That said will use this site again

AccorHotels certified review
Pierre C. Solo - 01/10/2017
« Cigarette smoke smell in my room »

I arrived around 6:00pm, receptionist was very pleasant and eager to help When i opened my assigned room I immediately smelled a lingering cigarette smoke smell. I should then have gone back to the reception and asked for an other room but being tired I decided to cope along, Big mistake because I woke up several time with headache due to this unpleasant odor and did not sleep well. I wanted to report this incident to the only employee tending the breakfast/reception room but again did not because she was so busy dealing with clients and brekfast. I will not recommend or use Ibis in the future. Pierre C.

AccorHotels certified review
Anonymous Couples - 16/09/2017
« Fine hotel for the price »

All okay, and easy to find places to eat around the hotel.

AccorHotels certified review
J Couples - 10/09/2017
« Very smelly »

We always stay in ibis budget. This room wasn't particularly clean the shower door was a standard wooden door and appeared rotted from constant water. The worst thing was the awful smell emanating from the drains

AccorHotels certified review
Anna Families - 10/09/2017
« convenient stay »

very convenient stop on a long journey

AccorHotels certified review
Kiwisue Couples - 07/09/2017
« Breakfast Lacking Items »

We always use Ibis Budget hotels for stopovers when travelling through France. Other than the very firm beds we are happy staying in these hotels. However at this particular hotel breakfast was lacking items like cereal. The bread rolls were not fresh & crispy like French baguettes normally are. I felt that on this occasion I did not get my monies worth due to lack of choice although my partner said he did! The 15%discount at the nearby Hippotumous was welcome.

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