Hotel - ibis budget Lyon Saint Genis Laval
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Lyon Saint Genis Laval

3.0/5 236 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Free closed car park
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

  • 54 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Shower
    • Toilets
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating 1,195 reviews

Our guest reviews for ibis budget Lyon Saint Genis Laval

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 236 reviews
Liat Families - 24/10/2018 AccorHotels certified review
« good for short stays »

we came with a baby, and the room we got on the second floor with no elevator. when we left there was nonone to help us with the luggage... accept that it was very clean, quiet and good value for the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIAT L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 29/09/2018 AccorHotels certified review
« Great value and very friendly reception on the night of arrival »

The staff was friendly and nice despite the late check-in. I should also add that it was Marta from Ibis Lyon-Est who searched the database and reserved the room at St Genis Laval for us, as we had driven to the hotel and she informed us it is full, so great network of service in the entire group. The room is clean. Other than bath towel and a foot towel, would be good if there is a hand towel as well; but I understand it is all about the budget. Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUDY L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

K..a Couples - 02/09/2018 AccorHotels certified review
« breakfast »

As always friendly welcome by the staff. Cosy rooms Sinds it's mostly for one night I felt comfortable in the hotel Beds were clean and fresh I really recommend this hotel. I'll stay next time I'm in lyon area's

Family - 15/08/2018 TripAdvisor review
« Nice hotel »

Nice hotel of our way too South of france for Just one night. Breakfast was more than enough, we even toke coffee with us for the rest of our trip. Next year we will be back if we go on our holiday. ..

Antonio Families - 07/08/2018 AccorHotels certified review
« Correct but could be improved »

It was all correct, clean, good air conditioning, good attention on reception (maybe english could be improved), but also showed needed renovation, needed an elevator for the luggage and needed to take car of the details (dirty shower curtains makes you think)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO M., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint-Genis-Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jocelyn Families - 31/07/2018 AccorHotels certified review
« Polite service lovely clean cool room »

Very helpful service and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L. Business - 28/06/2018 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Dear CORINNE L., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bijou M. Families - 17/01/2018 AccorHotels certified review
« Nice »

Nice place to be

Our hotel has responded to the review
Our hotel has responded to the review

Dear BIJOU m., We very much appreciate your comments regarding your stay at the ibis budget Lyon Saint-Genis-Laval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ian Business - 25/11/2017 AccorHotels certified review
« Business stop over »

The reception staff were polite and friendly. The hotel felt secure and was clean and tidy. Bathroom was a bit too small. The toilette was too close to some selves and the sink.

Angela D. Families - 10/10/2017 AccorHotels certified review
« Never ever again »

My son who is my carer booked our accommodation on the 5th July, he requested a twin bedded room for a disabled person, our request was acknowledged and confirmed. We even emailed Saint Genis Laval direct to ensure there would be no problems. We left our home near Brighton at 2.30 a.m. in the morning arriving at the Ibis at 4.45 p.m. having completed a 14 hour journey we were greeted by the receptionist, who reluctantly stopped chatting to a colleague, she informed us that they had NO twin bedded rooms for disabled people on the ground floor, the only twin bedded room they could offer us was on the first floor. We were told there was NO lift, the only access being a staircase. My son visited the room, and on his return told me that there was just no way I’d be able to cope. On arriving at the friends we’d come to see they were so appalled at what the hotel was offering they insisted we stay with them. IN VIEW OF THE ABOVE I DIDN’T STAY THERE AND NEVER WILL CONSIDER DOING SO. Hopefully my host has obtained a refund of the money that was taken from me when the booking was made back in July.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELA D., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Saint Genis Laval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 12/06/2017 AccorHotels certified review
« Goo hotel to rest on a radtrip »

The hotel was good to as a rest point during a long road trip. The only things was the air conditioning made a lot of noise and the pillows where a little bit flat and uncomfortable. for the rest everythings was good, the room was clean and the bathroom also.

Anonymous Business - 31/03/2017 AccorHotels certified review

The hotel is very clean and staff extremely friendly. Perfect for a business trip in St Genis Laval.

Anonymous Couples - 27/12/2016 AccorHotels certified review

ensemble correct

Anonymous Families - 01/08/2016 AccorHotels certified review

bad experience , it was not clean enough

Anonymous Business - 07/07/2016 AccorHotels certified review

Low cost mais Low Low Low qualité !!!

Anonymous Families - 20/06/2016 AccorHotels certified review

Ok, clean, and well run, odd smell in room 210 a bit musty handy for busses into lyon which run late

Anonymous Solo - 10/05/2016 AccorHotels certified review

The room was quite hot and the air conditioning was not working.

Anonymous Business - 06/04/2016 AccorHotels certified review

bruit de la route

Anonymous Families - 03/04/2016 AccorHotels certified review

Correct

Anonymous Business - 15/02/2016 AccorHotels certified review

Noisy bed

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