Hotel - ibis budget Paris Porte de Bagnolet
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Paris Porte de Bagnolet

3.0/5 912 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed
  • Air Conditioning

Catering

  • Breakfast
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Hotel location

Our rooms

  • 231 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Bathtub
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.3/5 AccorHotels Rating 3,180 reviews

Our guest reviews for ibis budget Paris Porte de Bagnolet

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 912 reviews
Malcolm P. Business - 12/09/2018 AccorHotels certified review
« The most horrendous hotel in Paris »

At Check in I was given my room. On arrival at the room the TV was on. The room stank of cigarettes. The beds had been used. The window blind was broken and on the table.. on top of all that there was a used condom on the used beds. The room had clearly been used by someone just before I arrived. I returned to the reception and told the lady. She offered no apology, nothing. She gave me another room. In the new room, the window was broken as was the mirror on the wall. The floor was dirty. Cigarettes burns everywhere. There was hairs in the beds, and rice in one of the beds. I had to change the beds as they obviously were not clean. If I could have left the hotel I would have.

Khalid Families - 12/09/2018 AccorHotels certified review
« Mr »

On website it says Ac & parking. But actual facts were not mentioned while booking on the website that there's no any fan or air conditioning in the room. Also for parking we have to pay for it from our pocket. That's extra money i paid to stay over there. When i ask for the fan because I specially booked for my childrens to give them pleasent sleeping that this hotel shows that they have AC. So the receptionist say they don't have ac or any fan. I reached the hotel after 9 hours driving and after tiring journey what i got in the room just 1 double bed. I single bed and 1 bunk bed. 2 small tv's and nothing else except towels. I was shocked to see this that for what I paid and what I get..... sliding door of the toilet was shameful for us because there's no locks system of that door... The stay was really bad and the room i get totally disgusting.... never ever going to that hotel again... i just waste my money....

Toto Solo - 11/09/2018 AccorHotels certified review
« RAS »

RAS

Marie D. Families - 10/09/2018 AccorHotels certified review
« Comfortable, welcoming , professional staff »

My stating at Ibis hotel was great. The room was cozy and clean. Although it looked a little old , some renovations would be appreciated to make it look more new. The staff were super nice and welcoming. They helped us many times when we had questions. I would definitely go back to this hotel when I’m in Paris !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., My whole team and I thank you for your positive feedback from your stay at our hotel. We are delighted to have been able to meet your expectations during this stay. Concerning the state of your room, I inform you that a vast renovation program is going to be undertaken from next year. It will concern rooms, bathrooms and corridors which will get a brand-new appearance, to bring you a better satisfaction. We hope that you can discover these new rooms. We look forward to seeing you soon at the Ibis Budget Paris Porte de Bagnolet hotel. Best regards, Ahmed Hamdini General manager

Mr A. Couples - 08/09/2018 AccorHotels certified review
« Disappointing »

Mould in bathroom (although pictures of the hotel show a clean bathroom). Cleaner did not clean room. Moved rooms 3 times due to mould as my partner has asthma and mould affects her. When told staff they said it’s an old hotel, no excuse hotel should be clean and in working order. Have stayed in several ibis’ and this was the worst of all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A, Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Bagnolet. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Furthermore, I inform you that a vast renovation program is going to be undertaken from next year. It will concern rooms, bathrooms and corridors which will get a brand-new appearance, to bring you a better satisfaction. We hope that you can discover these new rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahùed Hamdini General Manager

Family - 06/09/2018 TripAdvisor review
« Bad experience »

No lock for toilet. No Ac in rooms for that i specially booked. No drinking water supplied in rooms. Parking charges did not mentioned while booking. Very few choices FOR breakfast.rooms were hot. Noisy place where hotel situated . Staff was good. But facilities were zero for my family. Very Bad experience of this hotel stay. Charges were too much more then the service provided by the hotel.lift system was bad as well. We had to use stairs for car park access and for the breakfast. Never visiting again to this hotel bcz they charge for what they showed on website but provide 3rd class room and without proper facilities.

Har. Families - 03/09/2018 AccorHotels certified review
« ok »

One bed was not prepared. Window could not be opened. Bed was good.

Family - 01/09/2018 TripAdvisor review
« Very poor service. »

The room was booked for three, however no bedding was provided for the third person ( child). When we called up, we were told to come to the reception and collect the bedding ourselves. Cleanliness in the room and hotel was poor. It was more like staying in a lodge.We stayed in ibis budget at Val de Europe before shifting to this one and the experience in Val de Europe was wonderful. Only thing that could be matched at Bagnolet and Val de Europe was the Breakfast which was nice.

Jude N. Families - 30/08/2018 AccorHotels certified review
« Dissatisfied »

terrible, no A/C no fan , mosquitoes , insects , could not sleep and we had to shift out the next day

Pv Friends - 22/08/2018 AccorHotels certified review
« Sleep well »

Comfortable place to sleep after whole days out enjoying Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A, My whole team and I thank you for your positive feedback from your stay at our hotel. We are delighted to have been able to meet your expectations during this stay. Furthermore, we are pleased to read that you enjoyed the confort of our bedding "Sweet Bed by Ibis". We look forward to seeing you soon at the ibis budget Paris Porte de Bagnolet hotel. Best regards, Ahmed Hamdini General manager

Anonymous Families - 22/08/2018 AccorHotels certified review
« Had a great time staying there »

The rooms are ok. But I think there needs to be a little more improvement in the bathrooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I follow upon your comment and thank you for having taken the time to write us concerning your experience. I regret that our services were not up to your expectations. I took note of your comments on the bathrooms and I inform you that a vast renovation program is going to be undertaken from next year. It will concern rooms, bathrooms and corridors which will get a brand-new appearance, to bring you a better satisfaction. We hope that you can discover these new rooms. I stay in your disposal for any further information and hope to get back to your confidence during a next stay. Best regards, Ahmed HAMDINI General Manager

egrigore2000 Family - 22/08/2018 TripAdvisor review
« City break Paris »

The rooms are pretty small and had no furniture (only bed and a small table - one chair for 4 persons) or other accessories (we requested a hair dryer without success from the receptionist) . The floor was dirty bathroom with rolling door making a lot of noise when opening. Sheets and towels were changed daily and the location of the hotel is convenient, near to Gallieni metro station and Auchan - Est mall hipermarket. After all the price/quality ratio is acceptable.

S. Solo - 17/08/2018 AccorHotels certified review
« Correct. »

Services corrects.

Family - 16/08/2018 TripAdvisor review
« Triple room »

Convenient location. No frills room advertised as with A/C and parking, but had no temperature control and very little cooler air through very small vents. Parking was 16 euros per night, which was not mentioned during booking. Quite misleading.

Merenchi G. N. O. Friends - 15/08/2018 AccorHotels certified review
« Language issues »

The room rather looked like a hostel room with an attached bathroom, not a budget hotel. The room had the minimum requirements, a bed, desk, mirror, TV and a chair. The room did not have a dust bin, storage (I had to keep my bags and cloths on the floor), a kettle, tea mugs, or tea making ingredients. (usually other IBIS budget hotels provide all the above mentioned things). The window was not very well made, it has a safety belt, but a thief can just unlock it from outside if he wants to. It was too hot to close the window at night, and I had to keep it open and use the safety belt. But since it did not seem promising, I was not feeling secured while I sleep, and had to carry all my valuables when I leave the hotel, just because the sense of safety was very low. The cleaning guy who came in while I was away has kept the window fully open, and the window was next to the desk. If I kept something valuable on the desk like the passport, the wind (or a thief) might have taken it away. There were a number of issues due to the language. I do not speak French and the receptionist do not speak proper English. He struggled to tell me that "the breakfast buffet closes at 10:00 in the weekend and 10:30 during the week", but when I went to have breakfast on Monday at about 10:15, it was already closed and the breakfast officer laughed at me being late for breakfast. I have already paid for Monday breakfast but due to the language issue I could not have my breakfast on Monday. For Monday, I arranged a late checkout by paying 5 Euros extra, but on Monday at about 12:00, an officer came to my room and asked me to leave. I showed him my receipt and he understood that I can stay until 14:00. But at about 13:00, another security officer came to my room and forcefully asked me to leave. He did not speak English, and I tried to explain him showing my receipt, that I can stay until 14:00. He was very sceptical and continuously tried to make me leave forcefully, and I asked for English assistance. He told me that there are no English officers, and I showed him the notice which is pasted on the door about late check-out (It had both English and French in it). Then he asked me to walk to the reception with him, and the English speaking receptionists cleared thing out. I was told that my late check out request is not properly communicated in the system. (I made the late check out deal on Sunday evening, and on Monday there were different officers) I noted that all the female receptionists speak proper English while the male officers don't. I am not trying to be sexist. I am aware that some tourists take things for granted, but I wasn't trying to do such and I was just asking for what I have already paid for. It was a shocking experience. The level of customer service can change in different cultures, but being little more polite will not cost much, for a security officer. The good side is that room was cleaned properly, and the bathroom was satisfactory. The water pressure was nice, and the shower was comfortable. But I wish there was a shower curtain, because the floor gets wet when I shower.

Matthias K. Families - 13/08/2018 AccorHotels certified review
« Low price, but dirty room. »

The bathroom had several dirty corners, it smells like mold. Very loud noises during the whole night (doors slamming). The comfort was significantly affected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., I follow upon your comment and thank you for having taken the time to write us concerning your experience. I regret that our services were not up to your expectations. I took note of your comments on the noises which I have already reported to our night staff in order to improve the confort of our client. Nevertheless I do apologize for the occured inconvenience. Furthermore, concerning the state of your room, I inform you that a vast renovation program is going to be undertaken from next year. It will concern rooms, bathrooms and corridors which will get a brand-new appearance, to bring you a better satisfaction. We hope that you can discover these new rooms. I stay in your disposal for any further information and hope to get back to your confidence during a next stay. Best regards, Ahmed HAMDINI General Manager

ElifA1372 Couples - 13/08/2018 TripAdvisor review
« read it »

we did not stay there after seeing the room, hallways, and resting areas. we asked to be transfered to different ibis hotel (which is next to it). after minutes of talk and negotiation they were kind enough to transfer us. The other ibis hotel next to it was moderate and ok.

Aka Families - 31/07/2018 AccorHotels certified review
« Budget should be better »

I was expecting something as a budget type hotel but I was really disappointed by the state of the bathroom and your really low cost breakfast for which I had paid and was ok to pay. Secondly, on your website it says that your hotel is air conditioned but it is not ! When I asked yoir staff their simple answer was yes we know it is wrongly mentioned on the website but we have not corrected it. I was really angry but it was not your staff's fault. You can imagine that air condition was one of the criteria I had in mind when choosing the hotel for me and my family in the month of July.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your customer experience. We were sorry to hear that your stay with us did not meet your expectations. We have taken note of your various remarks and I apologize for the inconvenience regarding the air conditioning. Indeed, our rooms are equiped with an air cooling system. Concerning the state of your room, I inform you that a vast renovation program is going to be undertaken from next year. It will concern rooms, bathrooms and corridors which will get a brand-new appearance, to bring you a better satisfaction. We hope, however, to have the pleasure of welcoming you back to regain your trust. Best regards, Ahmed HAMDINI General manager

Anonymous Families - 31/07/2018 AccorHotels certified review

Bunk hit the head couple of times ,no extra soap and extra towel for three guests ,if asked they are kind to provide them .Breakfast was everything packed food ,not gud for health ,if eggs and salads were provided it is healthy for guests and will be less cost compared to packed foods .

Family - 31/07/2018 TripAdvisor review
« I know it is a Ibis BUDGET but I was disappointed »

I was expecting something as a budget type hotel but I was really disappointed by the state of the bathroom and your really low cost breakfast for which I had paid and was ok to pay. More importantly, on your website it says that your hotel is air conditioned but it is not ! When I asked your staff their simple answer was

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