Hotel - ibis budget Paris Porte de Bagnolet
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Paris Porte de Bagnolet

3.0/5 889 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed 3  EUR
  • Air Conditioning

Catering

  • Breakfast
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Hotel location

Our rooms

  • 231 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Bathtub
    • Toilets
    • Emergency info in rooms
Our rooms fittings
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3.3/5 AccorHotels Rating 3,047 reviews

Our guest reviews for ibis budget Paris Porte de Bagnolet

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating 889 reviews
Dean S Family - 12/07/2018 TripAdvisor review
« A shabby dirty hotel in need of a face lift. »

The hotel room was old and dirty as was the bathroom. We had to ask 4 times to get bedding for the 3rd bed and this seemed to be an inconvenience for the staff. overall the hotel is in need of a lot of work and I will not be staying there again, I have just booked another trip to Paris but this time I will be staying in a Kyriad hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., I follow upon your comment and thank you for having taken the time to write us concerning your experience. I regret that our services were not up to your expectations. I took note of your comments on the bedding and I already informed our reception team in order to set up corrective actions. Furthermore, concerning the state of your room, I inform you that a vast program of renovation is going to be undertaken from next year which will concern rooms, bathrooms and corridors which will get a brand-nex appearance, to bring you a better satisfaction. We hope that you can discover these new rooms. I stay in your disposal for any further information and hope to get back to your confidence during a next stay. Best regards, Ahmed HAMDINI General Manager

Pat Solo - 10/07/2018 AccorHotels certified review
« Amazing »

The room was very clean and tidy, for a budget hotel it was very good didn’t manage to have the breakfast though so much to see and do and so near the metro, perfect took me an hour to figure out the metro but after that it was easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for your comment, I am delighted to read that you had a pleasant stay in our hotel ibis Budget Paris Porte de Bagnolet. In order to make your next stay even more memorable, do not hesitate to ask our reception, open 24h/24, for any information request. I look forward to your next visit. Best regards, Ahmed Hamdini General Manager

Eins Solo - 09/07/2018 AccorHotels certified review
« Good location »

The location is good. The only problem is that the room temperature is quite hot during summer. Without air conditioner, the hotel should provide a fan for guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for having taken time to express your point of view further to your stay in our establishment. We are delighted to know that you had a pleasant stay and we are satisfied that you particularly appreciated the location of our hotel, indeed we benefit from an ideal location, just a step away to the subway Line 3, allowing to reach Paris' Center in only 20 mn. Kindly notice that each bedroom is equiped with air cooling system. Nevertheless, we apologize for the inconvenience. Best regards, Ahmed Hamdini General Manager

Mr S. Families - 09/07/2018 AccorHotels certified review
« Shabby rooms and not clean »

Had to ask 5 times to get bedding for the 3rd bed. I would not recommend this hotel for the price you could stay in a Kyriad hotel.

Sharad Families - 05/07/2018 AccorHotels certified review
« Disappointed »

Not like usual Ibis experience. Rude reception (except one/two staff). Arrived 2 hours after check in time but still room wasn't ready. When politely asked how long it will take, receptionist said that "I don't know and repeatedly said I can't help". I had to wait along with my family for an hour to get the room. Room wasn't tidy. Even the entrance of the hotel was littered. Wouldn't recommend to anybody. This is not the first Ibis I stayed. So far the experience was nice except this.

Clea S. S. C. Solo - 03/07/2018 AccorHotels certified review
« a nightmare »

The room does not correspond to the description on the website. It is old and dirty. There was not air conditioning (as described) and the climatisation did not work. It was really hot. The 'soft' duvet promised on web barely had a cover. The breakfast finished before the time and I remained without eating. The machines to sell drinks did not have water and did not give my change.

Robert S. Families - 25/06/2018 AccorHotels certified review
« One time in your life »

One mistake is enough, the quality of the services is totally different than other IBIS hotels( Netherland, Ireland, UK). The staff is unprofessional: - after an online check-in is not acceptable to be necessary to arrive to the hotel and need to make a bad alone and to bring in the room the the things for the 3rd person - After paying the breakfast the meal and the attitude of the staff is like in jail - the staff is not able to give you details about the parking payment ( sorry, I never went there, is not an acceptable answer) - the staff has no uniform as in the other Ibis hotels, kooks more a family business hotel

Govind G. Families - 23/06/2018 AccorHotels certified review
« No air conditioning and poor interiors »

The location is poorly maintained and far below IBIS Standards and Expectations. I have not seen this at other IBIS Budget hotels. Also the air conditioning was not working. The bathroom door was broken and floor was dirty. Overall a terrible experience and must be avoided.

Ann Friends - 18/06/2018 AccorHotels certified review
« Good. »

It was good. Nothing to complain about. For a budget hotel - good. It was quiet, clean, bed was comfortable, staff was good and wi-fi worked great. Bathroom was clean and everything worked. Overall really had nothing to complain about. I slept well, it was fairly close to metro, so that was a good thing when i needed to go somewhere.

Keith H. Business - 15/06/2018 AccorHotels certified review
« Poor hotel for an Ibis »

The hotel was a nightmare to actually get to, especially finding the parking - very poorly signposted. The room was very bare, and had the small of a drain. Managed to open the window which helped the smell to got, but let noise from the periferique in. However, a nice restaurant in the nearby Campanile, I'll stay there next time.

Jose L. H. Families - 14/06/2018 AccorHotels certified review
« Nice but rude stagf »

We stayed in this hotel for three nights. Paris is a very expensive city and this was one of the best offers we can find, it was close to a metro station, a supermarket and a very convenient place to stay for families or groups. Rooms are clean, but bathrooms are not. The towels that the hotel provided us where dirty, sometimes bloody and not enough for all of the guests in our party. We demanded more towels to the cleaning lady who refused to give them to us, then we asked the receptionist who asked for verification that we were staying at that hotel, and on the following days the same thing happened. The staff was very rude, not helpful and at times insulting. The sheets were not clean and were not changed every day. They where very hairy, probably because of the remainders of previous guests, and honestly uncomfortable to sleep on these conditions. It was safe, but a little too crowded in a room for 3, and dirty.

Anonymous Families - 13/06/2018 AccorHotels certified review
« Good location »

We liked this property because it was next door to the Galliani metro/bus station. The staff were very helpful and always had a smile on their face! The website said the building had air-conditioning but our room was always hot and the windows only opened about 2 inches, so we couldn't really get any breeze from it. The night staff gave us a fan to use that made the room temperature bearable.

Anonymous Couples - 11/06/2018 AccorHotels certified review
« Dirty »

No air conditioning! (Website says that there is one). Dirty toilet - smells of urine! Graffiti in room on bunk bed over main beds... Cleaner noisy in the morning.

Ricardo Couples - 09/06/2018 AccorHotels certified review
« Horrible and being lied to.. »

My girlfriend has a problem with Heath during the night so we've checked whether or not the rooms had air conditioning before booking the room. On the site it states that all room have their own air conditioning and shows the air conditioning icon in the overview. When we came up to our room we noticed immediately that no airco was available (and the entire room smelled like smoke). We went back to the lobby, they apologized and gave us a new room. Again no airco. She then told us that not a single room in the building had airco and basically what the site says is false but it's been like that for a while. Because I prebooked online she also wasn't able to give me my money back and I couldn't talk to the manager untill morning and since it was by then 12 o'clock at night we spend the night. Since it was 30 degrees outside during the day we slept pretty poorly. The next day the manager still wouldn't give us our money back so I had to buy a ventilator to at least get some sleep. Never again.

M N. M. Business - 05/06/2018 AccorHotels certified review
« The room was dirty »

The room flooring need to be replaced. The marks on the floor, the ceiling in the bathroom need to be fixed and for a triple room 2 towels are not enough.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you for taking the time to make your return. The comments of our customers are precious in our constant desire to improve our services and therefore your satisfaction. We are sorry that our services were not up to your expectations, we would have preferred that your experience is more enjoyable. We took note of your comments regarding the lack of cleaning of your room and bathroom, and we made a point with our cleaning team, so that the situations mentioned do not happen again. We also inform you that a vast renovation program will be undertaken from next year that will affect the rooms, bathrooms and corridors that will make a new skin, to bring you a better satisfaction. We hope you will discover these new rooms. We hope, however, to have the pleasure of regaining your confidence during a future stay. Yours truly. Ahmed HAMDINI General manager

Ms E. Families - 03/06/2018 AccorHotels certified review
« Disorganised and dirty »

We arrived and were asked to take a seat as the rooms weren't ready yet - they would come to get us when they were. After waiting for 30 minutes I then went back to the desk to check on the progress to be met with a blank stare and confusion. After then going through the process of checking in and identifying rooms that were free AGAIN, we were then given the codes for two rooms. (I honestly believe we would have still been sat waiting now if I hadn't gone to double check what was going on). We went in the dark lift up to the correct floor (the light in the lift didn't get fixed the whole stay we were there). We found our rooms to then end up spending a good 10 minutes to try to work the really temperamental code system to get into the rooms (especially as there were no instructions to help). Upon entering the second room it was clear that it had not been cleaned or made up at all - there were still wet towels on the bed from the previous occupants. Not only that the base of the wall next to the bed was covered in mould and the skirting coming away from the wall, there was dirt on the floor and the safety latch on the window was broken. All in all it was not an enjoyable stay and I am pleased we didn't have to spend much time in the rooms. I know that this is an ibis budget, however, I would at least expect it to be clean and without mould (due to the health risk this poses). I have stayed in other ibis budget hotels in other countries and they have always been clean and with staff on reception who know what they are doing. I have also never been confronted with a room which hasn't been cleaned from the last occupant.

Ritesh P. Families - 31/05/2018 AccorHotels certified review
« Not so good experience, it could have been better »

I have visited many Ibis hotels , but this experience was not so good . Room was surprisingly very small . No duvet on bunk bed . Not even kettle to boil water . Outside of room was stinking all the 5 days of my visit. Breakfast was very very limited in variety and strictly time bound . I find it good only to spend night and not rest of the day . Staff was good and helpful. Most of the vending machines were out of order

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Ritesh P., Thank you for taking the time to make your return. The comments of our customers are precious in our constant desire to improve our services and therefore your satisfaction. We are sorry to see that our services were not up to your expectations, we would have preferred that your experience is more enjoyable. I am following your return on the bunk bed that was not made, indeed, it is part of the concept of our brand, but it is still possible to do so for early bookings. I regret that this has not been done, I made a point with our cleaning teams about it. In addition, we take note of your return regarding the lack of kettle in your room. Indeed, this is not part of the benefits offered by our brand. However, at the reception we have vending machines for hot and cold drinks. In addition, we have a lounge bar at the ibis hotel where you can enjoy a hot or cold drink at any time. Thank you in any case for having shared your comments, these will allow us to improve our quality of service. We hope to have the pleasure of welcoming you back to the ibis budget Paris Porte de Bagnolet. Best regards. Ahmed Hamdini General manager

Germaine Families - 29/05/2018 AccorHotels certified review
« Served the purpose »

Front desk staff were fantastic, helpful and really friendly!! The beds were clean, neat and comfortable. Room did not seem to have been vacuumed in a while... bits of paper in the corner and when retrieving something I dropped from under bed it was really dusty. Using the sink was not great, the water did not drain for ages and the drain had a really bad odour. No shower curtain so that the water went all over the vinyl floor which even when cleaned was still mouldy and warped. There was no bath mat, so I’d suggest flip flops to future visitors and the towels were minute. Overall, we did not really feel very comfortable from a cleanliness point of view, with an exception to the crisp & fresh bedding, thankfully!!! The room was serviced on our second day, which did improve things slightly, although it still wasn’t vacuumed. Doubt we’ll choose ibis budget again, it was more of a YMCA experience. Parking for our car was most probably the highlight.

Anonymous Families - 26/05/2018 AccorHotels certified review
« Mr »

Reception staff was not proffessional enough. We checked in at 12 in the night and when we asked for a glass of water, we were simply refused. Simple things like water and hot kettle should be provided when asked for.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you for taking the time to make your return. The comments of our customers are precious in our constant desire to improve our services and therefore your satisfaction. We are sorry to hear that our services have not lived up to your expectations. We have taken note of your comment on the lack of service at the reception, and we will make a point with our reception on these topics. We also note your return regarding the lack of kettle in your room. Indeed, this is part of the product of our brand. However, at the reception we have vending machines for hot and cold drinks. Moreover, we have at the ibis hotel a lounge bar where you can enjoy a hot drink at any time. We hope, however, to have the pleasure of welcoming you back to regain your confidence on these points. Yours faithfully. Ahmed HAMDINI General manager

Marcio Solo - 22/05/2018 AccorHotels certified review
« Not the best Ibis I've been »

Old, terrible location (principally to access the hotel itself, mainly at night), need urgent maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Good morning, I am following your comment and thank you for taking the time to write to us to share your experience. I am sorry to hear that our services did not live up to your expectations. I inform you that a vast renovation program will be undertaken from next year which will concern the rooms, the bathrooms and the corridors which will make new skin, in order to bring you a better satisfaction. We hope that you will be able to discover these rooms and that we will be able to regain your confidence on these points during a next stay. Best regards. Ahmed Hamdini General manager

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