Hotel - ibis budget Toulouse Centre Gare
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Toulouse Centre Gare

3.5/5 1,203 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

  • 130 rooms
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating 4,488 reviews

Our guest reviews for ibis budget Toulouse Centre Gare

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,203 reviews
S Couples - 08/10/2018 AccorHotels certified review
« Noisy, basic place, with good price »

I don't know if I would stay again at Ibis Budget Toulouse Centre. For one, it is not super central - a thing we could overcome if the other would come up for it, but I'm not sure. It is quite a walk from the closest metro station (~15min), in an area without much to see. Again, it would be ok if everything else was good. Price was nice - that's a plus. But I think the pluses end there. The place is terribly noisy (not the street - the hotel itself), with extremely poor sound insulation, which means you hear every guest coming or leaving at all times of the day or night. Also, the place is not super clean - the fabric covered beds are stained with god knows what, and you can also find stains and dust in the bathroom. The little little towels are an ibis budget staple. Don't get me wrong - I know what to expect. I've stayed in plenty of ibis budget hotels before. This was my worst experience. (oh, and nothing close to eat at night or sundays..)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Marieke Friends - 06/10/2018 AccorHotels certified review
« nice hotel for good price »

Breakfast was wonderful. Room was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Anonymous Couples - 05/10/2018 AccorHotels certified review
« Normal »

Correcta

Our hotel has responded to the review
Our hotel has responded to the review

Querida Cliente, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Toulouse Centre Gare. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. La Direction

Steven P. Friends - 24/09/2018 AccorHotels certified review
« Good hotel in city centre location »

Difficult to find , parking not ideal for motorcycles but you can chain them to the barrier . Excellent brekkie and outside first floor seating area . Great location 10 mins from lovely town centre bars and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Paul Couples - 22/09/2018 AccorHotels certified review
« Good location. Good prices. »

We stayed just one night, but have stayed here before. It is close to the main rail and bus stations, and convenient for the bus to the airport The room is basic but clean - for example, there are no tea making facilities in the room (or in reception, although there is a microwave and some vending machines). The shower was good but thd towels were also a little basic. The receptionist provided useful maps and walk into town was about 20 minutes. There are some reasonable value bars/restaurents on "La rue de la concorde" (cheaper and more authentic than many in the city centre).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Gabriel Business - 21/09/2018 AccorHotels certified review
« Aceptable »

Room floor not cleaned Short breakfast offer

Our hotel has responded to the review
Our hotel has responded to the review

Querido Cliente, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Toulouse Centre Gare. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Despues, de vuestro comentario que le agradecemos, estamos haciendo lo maximo, con nuestro equipo de limpieza para que esto no vuelva a ocurrir. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. IBIS BUDGET TOULOUSE CENTRE GARE

Puneet K. Business - 05/09/2018 AccorHotels certified review
« Room okay, but breakfast experince not good at all! »

The room was okay, but the breakfast area was dirty, no plates provided for eating!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Actually there are no plates but bowls. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Artur Couples - 01/09/2018 AccorHotels certified review
« Very well »

Is beatiful hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Anonymous Couples - 31/08/2018 AccorHotels certified review
« normal »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Querida Cliente, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Toulouse Centre Gare. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Lo sentimos por el olor a cigarrillos. Usted tenía una habitación para no fumadores. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. La Direction

Catalina Families - 30/08/2018 AccorHotels certified review
« Pretty good »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Querida Cliente, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Toulouse Centre Gare. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. La Direction

Mr E. Couples - 24/08/2018 AccorHotels certified review
« Disappointing »

We arrived at 11.30pm, and immediately had to change our room, as the first one smelled of cigarettes and had cigarette burns on furniture and floor. Reception gave us new room, which was acceptable, but still very sparse and dated. No hairdryer in bedroom was annoying. Overall the hotel needs a bit of updating. This was not what I expected from an Accor hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have dry hair at your disposal for free at the reception We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Anonymous Families - 21/08/2018 AccorHotels certified review
« All correct »

Clean and calm

Our hotel has responded to the review
Our hotel has responded to the review

Querido Cliente, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Toulouse Centre Gare. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. La Direction

Guillaume Solo - 15/08/2018 AccorHotels certified review
« Bugs, Ants and smoking smell »

Hi there, Was given room 718, and noticed that the room was invaded by ants. An alternative room was offered on the 5th floors but once again found some bugs. A 3rd room was offered On the 5th floor but smell like cigarettes. While Im aware that it's a budget hotel, Cleanliness is not negotiable... I could provide you with some pictures, but I dont need any proof to support my case. I'am not even asking for any sort of compensation. Just go to the room 718 and visit some room on the 5th and the 3rd. Have a look also on the top of the A/C and above the doors its full of dust... Anyway I ll never go back to your hotel, and If I need to go back to Toulouse will probably pick an AirBNB where for a 56Eur per night I can have a decent Non smoking clean room...Best regards,

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILLAUME B., Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, La Direction IBIS BUDGET TOULOUSE CENTRE GARE

Jesus B. S. Couples - 15/08/2018 AccorHotels certified review
« A little less of normal »

Staff require more training in customer service and kindness

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to write to us following your stay at ibis budget Toulouse Centre gare. We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology. ibis budget establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Guillemette FAURE - General Manager

John W. Couples - 03/08/2018 AccorHotels certified review
« Excellent place to stay »

Convenient for the station and navette to the airport, not far from the city centre, restaurants within walking distance, clean, cool and basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

Capt.p.g.michael Families - 31/07/2018 AccorHotels certified review
« extremely satisfying stay at Ibis Hotels.We had been to europe on a pilgrimag »

My family stayed at Ibis Hotel, Toulouse, for one night during our trip to Europe. First of all i would like to comment that the hotel is very close to the train/bus stations and this is a very advantageous situation. The check-in process was very quick and upon entering our room , we found that it was was very clean and spacious and we liked the room immediately. The view from our room was quite attractive. We were well satisfied with the amenities provided to us. The only difficulty we had was regarding the upper bed. Since we were all above 70 years of age, the person using it had a little difficulty in climbing into it. I can recommend this this hotel to all transit travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Francois Families - 24/07/2018 AccorHotels certified review
« Nice hotel »

Nice rooms Ok locations Staff support could be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Anonymous Solo - 23/07/2018 AccorHotels certified review
« All the staff members are helpful except one woman »

Most of the staff members were friendly. The lady with strong spanish accent might not be smiley but still helpful. However the woman giving me a tag for my luggage to be left in the hotel was really nastly. I told her that I tore the paper tag but she just ignored me. She told me the tag wasn’t important and refused to do anything to help. Instead of giving me a new tag to be tied on my luggage, she told me to place the tag. As I really worried that the tag would fall down, there will than be problem getting back my own luggage so I insisted to have a new one. She was extremely ennoyed and unwilling to help. She told me her name was Ballentine. I hope she can improve her attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Karen Families - 20/07/2018 AccorHotels certified review
« Nice place close to train »

Helpful friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

Arm Families - 20/07/2018 AccorHotels certified review

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Querida Cliente, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis budget Toulouse Centre Gare. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis Budget, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. La Direction

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