Hotel - ibis budget Toulouse Centre Gare
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Toulouse Centre Gare

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3.5/5 1,143 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 41.33 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 130 rooms
  • 5 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating Based on 3,843 reviews

Our guest reviews for ibis budget Toulouse Centre Gare

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,143 reviews
AccorHotels certified review
Wandering P. Friends - 09/04/2018
« Toulouse sporting weekend »

Enjoyable stay in excellent location within walking distance of Toulouse centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
Cm Families - 08/04/2018
« Good value central hotel »

The room and bathroom were clean and the beds comfortable. Reception staff were friendly and efficient. The location is central, close to main sights and bus and train stations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
Kanty Solo - 01/04/2018
« Great value for money »

Friendly reception, sorted my problem with having reserved the date. Walk into town not too far.

AccorHotels certified review
David T. Couples - 30/03/2018
« Conviviale, efficace et bon valeur. »

Parking immediately adjacent to hotel. A friendly welcome, efficient service, and a very pleasant room. Slept very well, very quiet with little or no noise from either within the hotel or from the exterior. A breakfast that offered good choice and good value completed our short but enjoyable stay. Having used this hotel on many occasions can thoroughly recommend it to others.

AccorHotels certified review
I.z Solo - 28/03/2018
« Good experience, could be better. »

Friendly staff at the reception. Room bedding needs upgrade. Rude cleaning staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Toulouse Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction

AccorHotels certified review
Alba M. M. Business - 23/03/2018
« comfortable and nice »

People at the hotel is professional and kind. Rooms are cleaned and practicals. Bed is very confortable. The hotel is well placed at Toulouse: next to Matabiau and next to the city center.

AccorHotels certified review
Sam Friends - 19/03/2018
« Budget price but even more budget service and room »

Check in took ages! Most of the time waiting while the member of staff worked through the PC. Room super-basic which is ok but towel not even big enough to dry on and the bunk type bed for the third person in the room had not been made up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Toulouse Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

AccorHotels certified review
Scott Business - 18/03/2018
« Simple but fine »

Great hotel staff. The room was a bit simple and it would be nice to have a few more pillows in the room...the ones there are small and not very comfortable. Everything else was fine. It is nice that it was so close to public transportation...bus and train.

AccorHotels certified review
Jane M. Couples - 20/02/2018
« Comfortable and basic »

Friendly lady on reception Room clean As expected fir the money we paid

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE MADDISON, Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
Mr P. F. S. Couples - 02/02/2018
« Very poor »

Very unhappy from the moment that I was booked into the wrong hotel. Having booked with reservations for the Ibis Budget nearest to Blagnac Airport, I then receive a confirmation email for another hotel completely, miles away in the middle of Toulouse and for only one person, not two. Although I spent more than an hour on the telephone to Accor Customer Services, they would not accept their mistake and insisted that I had to pay for that hotel and book and pay again for the original hotel that I wanted. Not at all happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to write to us following your stay at ibis budget Toulouse Centre gare. We are sorry that our service and performance did not meet your expectations, and we would like to offer our sincerest apology. ibis budget establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter. We would like to thank you once again for your comments. Your input enables us to make improvements and continue to show our dedication to your loyalty. Sincerely, Guillemette FAURE - General Manager

AccorHotels certified review
Anonymous Business - 31/01/2018
« OK but... »

... long waiting time for the check in, district not charming Large & confortable room, excellent bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
Maria Families - 31/01/2018
« Budget »

Clean, no fuss, simple room. It would be nice to have a kettle and some mugs in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
Yonglin Friends - 10/01/2018
« It's alright »

- Lobby is small - Room is not cleaned everyday - Staff knocked on my door to ask if I was going to check out that day, which is not - Use of towels is confusing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
K. Families - 05/01/2018
« Great room, but floor too noisy »

First time we entered the room (410), we find it really cosy, and great for the price we payed. It was surprising at first not having any wardrobe to put our clothes in, except little hangers, and the floor, but it was fine. However, the nightmare began few hours later. There were so many people making noise outside the room, laughing and talking out loud, even if we spent all of our time out of the hotel. The first night was okay, but then, the second and last one was one of the worst experiences we ever had, and for this reason, I wouldn't go back to Ibis Budget hotels anymore : it was the first and last experience for me. We had a group of young boys in the room at out left; and they made so much noise : they screamed all night angrily at the top of their voices, hitting the common wall between us so many times. They seem like they were drunk, and became very violent, and about to - literally- kill each other. It was frightening to be part of the scene without wanting it, hearing them threatening each other with morbid sentences. I didn't slept all night long, because they kept on screaming. Nobody in the floor seemed to care about it, and I was really afraid for my life, because their voices seemed so close to us with the common wall, but also because they went screaming a little bit later in the hall, near our door. Really unpleasant experience that we had, and will makes us think twice the next time we will want to choose an Accor Hotel.

AccorHotels certified review
Abel Friends - 02/01/2018
« Comfortable but unhappy with location »

The room was quite good with everything clean and picked up. Good shower and sufficiently warm. But the safety of the immediate area left something to be desired. I understand that the hotel can't do much about it, but each of the two nights that we walked back we were forced to walk by a group of prostitutes, which was uncomfortable and made us feel unsafe as they were drunk and very aggressive. Both nights they were positions right in front of the crosswalk that you must take to get to the hotel. Surely with police something can be done about this. The hotel itself was nice but this really marked our stay in Toulouse, we would not stay in this location again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABEL I., Hello, We are sorry that your stay is not to unwind perfectly. We know that the hotel is situated in a special zone which unfortunately does not arrange malgres interventions of the police and And relaunchings(reflations) in the city hall for these problems Best regards, La Direction IBIS BUDGET TOULOUSE CENTRE GARE

AccorHotels certified review
P J. Families - 27/12/2017
« Perfect »

Pleasant staff.Hotel ideally situated to visit Toulouse. Very reasonable rates.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
Pedro Couples - 22/12/2017
« Really Nice »

If you want to stay on a comfortable hotel and you dont want to spent so much, thats your hotel. Cozy rooms, nice Staff... Simple, but efficient. "Le petit déjeuner" (Breakfast buffet) its a really great touch.

Our hotel has responded to the review
Our hotel has responded to the review

Hola Le agradecemos mucho el tiempo que ha dedicado en rellenar nuestro cuestionario después de su estancia en ibis budget Toulouse Centre Matabiau. Les hoteles ibis budget tienen como objetivo principal ofrecerle la mejor calidad de servicio durante sus estancias y por lo tanto sus comentarios nos son de gran ayuda. A la espera de poder atenderle de nuevo en uno de nuestros establecimientos, le mandamos un muy cordial saludo. Guillemette FAURE - Directora

AccorHotels certified review
George Couples - 14/12/2017
« Very good »

My stay on the ibis hotel budget was good without any problems. All the staff member were friendly and helpful but I do not know If I'm gonna book a room again on Ibis budget because I was charged more from what the offer was saying. Even though it is only a 4 pound difference.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at ibis budget Toulouse Centre Matabiau. ibis budget establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely, Your ibis budget Toulouse Centre Gare hotel.

AccorHotels certified review
Allen R. Couples - 29/11/2017
« Comfortable, clean , warm, though bedroom very small and a chair would have been useful »

No problems except cramped space.

AccorHotels certified review
Francis M. Solo - 27/11/2017
« A warm and welcoming stay »

Very smooth; hotel clean, warm and comfortable; convenient for transport; staff friendly, helpful and flexible time-wise (my arrival was after 11pm)

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