Hotel - ibis budget Rouen Nord Isneauville
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Rouen Nord Isneauville

3.5/5 349 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 6  EUR
  • Languages spoken at the hotel
    • English
    • French

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 63 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Microwave in room
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating 810 reviews

Our guest reviews for ibis budget Rouen Nord Isneauville

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 349 reviews
Alan B. Families - 03/11/2018 AccorHotels certified review
« Disgusted and appalled »

Room code did not work resulting in an Old Aged Pensioner sleeping in car in Zero temperature. Customer service does not exist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH B., Thank you for taking the time to tell us about your experience at the ibis budget Rouen Nord Isneauville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Gérante

Dominique S. Families - 30/10/2018 AccorHotels certified review
« No electric plugs into the room »

None of the electric plugs in the room was working. Really annoying to reload smartphones, but also no TV in the room and no heater

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOMINIQUE S., Thank you for taking the time to tell us about your experience at the ibis budget Rouen Nord Isneauville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Gérante

Anonymous Families - 25/10/2018 AccorHotels certified review

It was our first time at an ibis budget. It offered everything we needed for a late night of travel. A bed and a shower close to the highway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COURTNEY M., We very much appreciate your comments regarding your stay at the ibis budget Rouen Nord Isneauville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gérante

Claire A. Families - 21/10/2018 AccorHotels certified review
« Friendly »

Always find this a pleasant and friendly place to stay

Anonymous Couples - 20/10/2018 AccorHotels certified review
« Great for en route stopovers »

Some confusion after being told I would get a text with the entry code etc - did not receive. However the passenger gate next to the car entry gate was open, simply enter your booking reference and you are given a code to enter the car park and your room number.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAMELA G., We very much appreciate your comments regarding your stay at the ibis budget Rouen Nord Isneauville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gérante

Joyce Couples - 17/10/2018 AccorHotels certified review
« Good clean hotel »

On arrival the receptionist was very welcoming, the room was clean and we had a good nights sleep in the comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENEDICT W., We very much appreciate your comments regarding your stay at the ibis budget Rouen Nord Isneauville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Gérante

Susan U. Couples - 12/10/2018 AccorHotels certified review
« Convenient, basic, but clean. »

The room modern, basic, but clean. Situation convenient. Staff very helpful. Breakfast fine.

Susan C. Couples - 10/10/2018 AccorHotels certified review
« Great for overnight stay before getting to Calais to return to England »

Although the rooms are fairly basic the bed was really comfortable. We needed more than one pillow each and when I asked the lady on reception she went in search of some and it was no trouble to her. Very pleasant on welcoming us as well. My only complaints are the skirting was thick with dust under the heater. The heater did not work although we were a little chilly having come from the South. The basin pop up plug in the bathroom did not work.

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Mr »

Good

Mr C. R. Couples - 06/10/2018 AccorHotels certified review
« Good but had to move rooms due to heater not working »

Nice location, would like 2 pillows each. Heater not easy to understand. Otherwise ok

Paul Couples - 01/10/2018 AccorHotels certified review
« Ideally located but not in hot weather »

Ideally located to A28 but no a/c so perhaps in hot weather when a window will need to be open think the traffic noise will be excessive. Shall use this hotel again but not when the weather is hot. States that the vehicle security gate would close at 9pm - still open at 5am when I walked the dog so not secure for vehicles. Seems a very popular restaurant very close - at least judging by the number of cars outside on Saturday evening. Reason for downgrading overall experience.

Peter S. Families - 29/09/2018 AccorHotels certified review
« Up to the standard that you would expect from Ibis. Clean, welcoming with value for money breakfast. »

Warm friendly welcome with helpful instruction. Overall, was clean and inviting. Breakfast was good value. I will be using this hotel again.

Carole W. Solo - 28/09/2018 AccorHotels certified review
« Lack of rrsponse »

My visit on 24th September to Ibis Budget Rouen fine. However I have sent 2 emails re my stay on July 31st at the same hotel regarding a number of unsatisfactory issues have been completely ignored. This I do not find acceptable for a company such as yours. Please get back to me re this matter. Thank you.

John G. Couples - 25/09/2018 AccorHotels certified review
« A good room for a fair price. »

Excellent staff. Cheerful and informative- suggesting we eat at nearby restaurant. Room was clean. Bed comfortable. Bathroom good.

Jeanette &. R. Couples - 22/09/2018 AccorHotels certified review
« Clean, good nights sleep, excellent breakfast & friendly staff »

Relaxing, warm, friendly and efficient

Anonymous Solo - 22/09/2018 AccorHotels certified review
« Clean efficient, good night's sleep »

Friendly helpful staff

Gill G. Couples - 20/09/2018 AccorHotels certified review
« Overall a good experience »

The staff at reception good, breakfast was good. I have one major complaint the bathroom whilst looking clean actually smelt like a men’s urinal so much so we couldn’t bare to have a shower in there or clean our teeth as the smell made us sick. We have stayed in Accor hotels before and never had a problem but I think someone needs to address this situation. I stayed in room 227

Wills Solo - 19/09/2018 AccorHotels certified review
« Lovely Lady »

The receptionist was courteous and efficient any problems and she helped. The room was clean and served its purpose. I always book through the company website since I found that Booking.com take 25%.

M. Couples - 18/09/2018 AccorHotels certified review
« OK »

Stayed previously the same hotel staff very good. We were issued with one of the small rooms a little tight but as it was only for one night can’t complain. 10% off on restaurant across bonus as after long journey from the south we don’t have to drive to go out to eat. Hotel convenient to N154 to continue our journey back to Yorkshire. Overall a pleasant stay

Dave Couples - 18/09/2018 AccorHotels certified review
« It is what it is »

This was an overnight stop close to the motorway. As such it was fine. A bit basic but then there's a clue in the title

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