Hotel - ibis budget Marseille Vieux Port
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Ibis Budget Hotel

ibis budget Marseille Vieux Port

46 rue Sainte 
13001  MARSEILLE
FRANCE

1,269 reviews
TripAdvisor Rating Based on 1,269 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning
  • Snack & beverage machine

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning

Catering

  • Snack & beverage machine
See all services

Our rooms

  • 147 rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating Based on 3,610 reviews

Our guest reviews for ibis budget Marseille Vieux Port

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,269 reviews
AccorHotels certified review
Alisa A. Solo - 08/08/2017
« Only for one night stay  »

What you can see after elevator doors opening is really dirty hall! The room is quite normal if to stay for one night only. Clean and simple. Location is very good.

AccorHotels certified review
T E. Families - 31/07/2017

Was good apart of last moment while im leaving..the girl in reception was very rude shouting to me of front of customer to move my car..

TripAdvisor review
jools73 Family - 31/07/2017
« Fabulous Stay! »

We stayed for 4 nights from 24th July to 28th July. We found the hotel to be in a fantastic location; so close to the harbour, restaurants, bars and shops. It was exceptionally good value for money, the rooms are more than adequate - and they were thoroughly cleaned every day (fresh towels every day too). One special mention must go to the wonderful staff at this hotel - they are all so friendly, helpful and professional. I really cannot say enough about how great they were. Also, we had breakfast at the hotel - it was really good, everything you could possibly want at a very good price. We will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jools 73, thanks for your awesome review regarding your recent stay at the Ibis Budget Marseilles Old Harbor. We would be happy to see you again. Yours faithfully. The front desk. Clarence

AccorHotels certified review
Anonymous Solo - 28/07/2017
« This is a nice place but need to improve the workers »

Hi, I am a frequent traveller and not expected the best from marseille people attitude but this experience was really awful. I arrived on Sunday very early after a long trip. I was really exhausted and asked if the room -just asking- was free. The lady was busy and confused with the cashier and I stayed in line for a while. As I asked, she replied quite harshly, telling me: oh if you haven't paid for the night -that I was not sleeping in- now you can't have the room and must wait til 12:30-1pm. So the message can be told in a total different manner. So, I try to get my baggages down and I was not happy about the 2€ locker. That's totally cheap. I left there only for few hours waiting for my room. This looked more as a youth hostel than an ibis basic hotel. But the worst has yet to come. After hanging around in the city, I finally get back for the room. I check in and must get the baggage. I had been calling the elevator when a guy -old worker- while the door was opening and I had stepped in, screamed at me in front of a maid in a very rude way telling me that I was breaking it, because I was insisting and asking me in such an offensive way if I was Italian or Spanish. I did not want to fight and I only replied to the verbal aggression, telling that the elevator does not work properly and yes I am Italian so what's the problem? I stepped out furious and never felt such offended. I hate racism and hate this kind of treatment for anybody. I am a professor and journalist and first of all a customer and a women. This is totally UNACCEPTABLE. I stepped at the desk and same lady -black lady- at the counter asked me in a quite sarcastic way if something was wrong. So now, he was there at the desk with her and still keeping aggressive attitude with me. I told the lady that yes O was not happy at all and I felt very bad for what happened, he started to discuss back again. So then I was totally fed up and told him in polite French that I was not getting in more than that and did not consider to discuss further and that I was not a teenager, so to rethink all the way he talked at me, that could be any female customer. I was totally disappointed and felt very bad. The room btw was very good and the maids very polite. The position excellent and quiet location. So the general feeling was not the best. The afternoon and night attendants were very polite wand helpful. But those two really inappropriate. At the end of the trip the lady started to be nice with me but she was totally fake probably she knew I was going to write my customer experience. So this is my feedback. Waiting for your customer care reply and hoping to live better experience with Accor, kind regards. Prof. Gritti

AccorHotels certified review
Sarah F. Couples - 28/07/2017
« Convenience  »

Clean room. Ideal location. Friendly staff. All necessary amenities available. Comfortable. Good value.

AccorHotels certified review
Julie B. Families - 28/07/2017
« Great Stay! »

We stayed for 4 nights. Great value for money, perfect location. Close to port, harbour, bars, restayrants and station. Room was adequate, clean and nice view from 4th floor. Towels changed evefy day and room cleaned every day. Breakfast was dutiful and very good value for the money. The staff were just fantastic - so friendly and helpful. Would definitely recommend this hotel to those on a budget.

AccorHotels certified review
Hotmagenta Families - 15/07/2017
« Excellent budget hotel with kind staff »

The hotel was clean with good air con in spacious rooms, It is in a good central position near the Vieux Port. My husband was in hospital and the staff were very helpful and kind to me and my sons. I couldn't fault it.

AccorHotels certified review
Susan B. Friends - 14/07/2017
« tvery good »

friendsly, efficient, clean, practical.

AccorHotels certified review
Anonymous Couples - 04/07/2017

Katastrophe

AccorHotels certified review
Simon J. Solo - 26/06/2017
« Well managed economy price Ibis in good location »

satisfied. I would have liked wider beds, bigger range of breakfast options, but what was offered was absolutely correct for the price. I deprecate the lack of toilet brushes, the use of single sheet toilet paper dispensers, but I understand them in terms of the Ibis Budget positioning

AccorHotels certified review
Mark R. Friends - 11/06/2017
« Good value for money »

Practical location, good value for money, clean hotel. Should have more left luggage boxes as used last one available, next client had none.

AccorHotels certified review
Anonymous Couples - 21/05/2017
« Simplicity at it's best  »

Clean room, friendly staff, great location and our first Ibis Budget stay. It won't be our last.

TripAdvisor review
Couples - 01/05/2017
« Basic of basic »

Positive: just one street off the main food square of Marseille and two block from port. One of the 'to be Michelin' rated restaurants just in front. Stylish, and very romantic, even after 23 years as a couple. Reception is very helpful and welcoming. Could be better: Remember this is a basic budget place but this does not excuse the restaurant toilets to be kept clean. Breakfast is poorly arranged and people wait to be re-supplied the basics...croissants, orange juice, ...coffee machine. Might be quicker to not pay for breakfast and go to a local boulanger (30 feet) and eat fresher croissants and stiff expresso. Would I go back? yes, it was just for an over-night stay so it served its purposes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, Thanks for posting a review that may help other people. We are happy that you enjoyed the location of the Ibis Budget Marseilles Old Harbor. We are very grateful about the compliments regarding the staff. We are sorry about the cleaning of the toilets such as the supply of the breakfast. Your opinion is very important to us and we’ll discuss your review with the staff. We would be happy to see you again and wish you best regards. The front desk

AccorHotels certified review
Anonymous Business - 29/04/2017

Friendly personnel but a very small room without wardrobe.

TripAdvisor review
Friends getaway - 18/04/2017
« Great location. »

Ibis Budget, that's exactly what it is. Perfect for a a budget break in a great location. Hotel is a couple of minutes walk from the marina. We went to Marseille for the Toulon v Toulouse rugby and the Ibis budget was ideal. Good bed, good shower and good staff.

AccorHotels certified review
Anonymous Solo - 16/04/2017

Personnel aimable chambre confortable

AccorHotels certified review
Anonymous Families - 14/04/2017

Rooms facing the street are very noisy, so ask to avoid these. Air con was not functional as "it was not hot enough" , the room was much too hot, why can't guests decide.whether to turn on the air con?! Location and rooms ok though

AccorHotels certified review
Anonymous Friends - 13/04/2017

I am.not happy about the stay at the hotel. There were problems with the room. We arrived in the afternoon and the maid was still getting the room ready with a mark on the duvet hanging out of the window mo duvet cover. We haf to put the cover on. The middle door did not shut property. One of the lights did not work. The frame around the window was crumbling. I would like you to offer me refund or compensation to convince me of my future stay at IBIS hotel. Thanks

AccorHotels certified review
Anonymous Couples - 01/04/2017

Sympa...

AccorHotels certified review
Anonymous Couples - 25/03/2017

The room was dated and not particularly clean. Not what I expect from Ibis brand which is normally fresh and new.

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