Hotel - ibis budget Marseille Vieux Port
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Marseille Vieux Port

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3.5/5 1,309 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Breakfast
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
See all services

Our rooms

  • 147 rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating Based on 3,965 reviews

Our guest reviews for ibis budget Marseille Vieux Port

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,309 reviews
AccorHotels certified review
Belhadj M. Business - 13/10/2017

Convivial

AccorHotels certified review
Darcy Couples - 09/10/2017
« All good »

We had a two day stay and were happy with the room, location and staff. Felt it was better than the average IBIS Budget.

AccorHotels certified review
Dr. M. S. S. Business - 29/09/2017
« Meet what I need »

Nice location, clean fresh well designed room, welcoming staff... I'm sorry to have problems in payment using my credit card N. B. : no refrigerator!!

AccorHotels certified review
Danielle Solo - 28/09/2017
« very goodq »

quiet bedroom.friendly helpful staff

AccorHotels certified review
Jois L. Couples - 28/09/2017

We had a room that the air conditioning was not working. Had our room changed. But directed to a room smell of smoke. In the end, had changed us to another room.

AccorHotels certified review
Anonymous Friends - 22/09/2017
« Standard not as expected »

I have come to expect hotel rooms to have hairdryers, and while they were available from reception, it necessitated a trip in the lift from the 5th floor and a piece of identification had to be left as deposit, making me uncomfortable.

AccorHotels certified review
J. R. Business - 12/09/2017
« Everythilng was fine »

Nothing to say about the people of the staff, gentle, amiable , professional. Breakfast was OK My hotel was near the "vieux port" and it was noisy and the control temperature was goneso impossible to sleep with the windows open and outside was very hot. I have a suggestion : could be have in the room a kind of little wardrobe there were only few hangers.

AccorHotels certified review
Anonymous Business - 11/09/2017
« I had an excellent experience. »

Everything was great.

AccorHotels certified review
Marti Business - 09/09/2017

The hotel was quite disappointing. During my first night at the hotel, I was sleeping in my room when someone broke in at 3 am. It turned out to be that the receptionist had mistakenly given the key of my room to a new guest. I could not sleep the remaining of the night! Next day, when I told the story to the receptionists, they laughed at me!

AccorHotels certified review
Hideyuki K. Business - 09/09/2017
« Good hotel at Marseille port with reasonable price »

This hotel was very good one with reasonable price. The port area and good restaurants were close to the hotel and the access to the Notre Dame church on the hill was also easy. All of the staffers were very kind and their works were great.

AccorHotels certified review
Jozef Families - 06/09/2017
« Value for money »

simple but clean, excellent location, helpful reception staff

AccorHotels certified review
Macrae Solo - 03/09/2017
« They said i couldnt get a refund or stay at the hotel for the price i paid on the day i arrived. »

They said i booked for a different day. I was sure i didnt, the only option i had was to stay and pay another 75 euro or just leave. The 40 euro i spent was not given back to me. I am very disappointed about the service i was given and the way the front desk staff acted to me. I will never stay with IBIS again. I will also tell everybody i know to also not stay with IBIS and that is all over the world. All i wanted was 40 euro back and now i will never spend money with IBIS again and i travel alot.

AccorHotels certified review
Gilbert Solo - 29/08/2017
« Great »

Good locations good price Ibis Hotel worth

AccorHotels certified review
Anonymous Families - 24/08/2017
« Good location and reception, but non-smoking room smelt of cigarette smoke. »

Great for the location but the rooms need updating - there are better more modern budget hotels on the market. One of the rooms I had smelt of cigarette smoke. The windows were very small, so felt claustrophobic.

AccorHotels certified review
D. A. Solo - 12/08/2017
« IBIS 2017 in Marseille »

I am french but since your questionnary is in english, I answer in english as well :) I was so pleased with the room I got since it was on the 6th floor with a beautiful view on the vieux port. Actually I am planning to come again next year with family and I hope to get a room on the same side view on the vieux port.

AccorHotels certified review
Alisa A. Solo - 08/08/2017
« Only for one night stay »

What you can see after elevator doors opening is really dirty hall! The room is quite normal if to stay for one night only. Clean and simple. Location is very good.

AccorHotels certified review
T E. Families - 31/07/2017

Was good apart of last moment while im leaving..the girl in reception was very rude shouting to me of front of customer to move my car..

TripAdvisor review
jools73 Family - 31/07/2017
« Fabulous Stay! »

We stayed for 4 nights from 24th July to 28th July. We found the hotel to be in a fantastic location; so close to the harbour, restaurants, bars and shops. It was exceptionally good value for money, the rooms are more than adequate - and they were thoroughly cleaned every day (fresh towels every day too). One special mention must go to the wonderful staff at this hotel - they are all so friendly, helpful and professional. I really cannot say enough about how great they were. Also, we had breakfast at the hotel - it was really good, everything you could possibly want at a very good price. We will definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jools 73, thanks for your awesome review regarding your recent stay at the Ibis Budget Marseilles Old Harbor. We would be happy to see you again. Yours faithfully. The front desk. Clarence

AccorHotels certified review
Anonymous Solo - 28/07/2017
« This is a nice place but need to improve the workers »

Hi, I am a frequent traveller and not expected the best from marseille people attitude but this experience was really awful. I arrived on Sunday very early after a long trip. I was really exhausted and asked if the room -just asking- was free. The lady was busy and confused with the cashier and I stayed in line for a while. As I asked, she replied quite harshly, telling me: oh if you haven't paid for the night -that I was not sleeping in- now you can't have the room and must wait til 12:30-1pm. So the message can be told in a total different manner. So, I try to get my baggages down and I was not happy about the 2€ locker. That's totally cheap. I left there only for few hours waiting for my room. This looked more as a youth hostel than an ibis basic hotel. But the worst has yet to come. After hanging around in the city, I finally get back for the room. I check in and must get the baggage. I had been calling the elevator when a guy -old worker- while the door was opening and I had stepped in, screamed at me in front of a maid in a very rude way telling me that I was breaking it, because I was insisting and asking me in such an offensive way if I was Italian or Spanish. I did not want to fight and I only replied to the verbal aggression, telling that the elevator does not work properly and yes I am Italian so what's the problem? I stepped out furious and never felt such offended. I hate racism and hate this kind of treatment for anybody. I am a professor and journalist and first of all a customer and a women. This is totally UNACCEPTABLE. I stepped at the desk and same lady -black lady- at the counter asked me in a quite sarcastic way if something was wrong. So now, he was there at the desk with her and still keeping aggressive attitude with me. I told the lady that yes O was not happy at all and I felt very bad for what happened, he started to discuss back again. So then I was totally fed up and told him in polite French that I was not getting in more than that and did not consider to discuss further and that I was not a teenager, so to rethink all the way he talked at me, that could be any female customer. I was totally disappointed and felt very bad. The room btw was very good and the maids very polite. The position excellent and quiet location. So the general feeling was not the best. The afternoon and night attendants were very polite wand helpful. But those two really inappropriate. At the end of the trip the lady started to be nice with me but she was totally fake probably she knew I was going to write my customer experience. So this is my feedback. Waiting for your customer care reply and hoping to live better experience with Accor, kind regards. Prof. G.

AccorHotels certified review
Sarah F. Couples - 28/07/2017
« Convenience »

Clean room. Ideal location. Friendly staff. All necessary amenities available. Comfortable. Good value.

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