Hotel - ibis budget Marseille Vieux Port
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Marseille Vieux Port

3.5/5 1,478 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
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Our rooms

  • 147 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 5,460 reviews

Our guest reviews for ibis budget Marseille Vieux Port

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,478 reviews
Helen Solo - 15/09/2018 AccorHotels certified review

The staff are very helpful and kind. The room was nice just that the mattress is not the one that I used to have at any other Ibis hotel that I have been.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Thank you for your valuable review.<br> We are so glad to know that you had a pleasant stay at our hotel. Thank you for appreciating our service. We are sorry for any confusion that might have caused between Ibis Budget and other Ibis hotel (Red). We have taken note of your note regarding the mattress and regret that you dd not report us the issue immediately. We would like to follow up with this issue to check the room and the mattress.<br> We look forward to welcoming you again. Best wishes,<br> Stéphane Mojica, Manager

Anonymous Friends - 14/09/2018 AccorHotels certified review

Checking in was swift, staff polite and helpful. Room clean and comfortable. Breakfast fresh with a number of options to choose from.

André Solo - 13/09/2018 AccorHotels certified review
« Very good stay. »

Everything fine.

S Couples - 11/09/2018 AccorHotels certified review
« Perfect location for a short break »

Ideally situated close to the old port. Hotel room very tired and in need of updating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time to share your opinion regarding your recent experience.<br> We are very glad that you appreciated our prime location within walking distance of some of the city's most well-known attractions, including the old harbor and MUCEM Museum. Your comment regarding the room has been taken into consideration. We appreciate your feedback as it will help us make improvements for the future.<br> It would be a pleasure to welcome you back again. Best regards,<br> Stéphane Mojica, Manager

John J. Couples - 16/08/2018 AccorHotels certified review
« very good »

very very good everyone was very helpful when we had to return to england. The girls on reception helped us print out the form.

C. H. Solo - 13/08/2018 AccorHotels certified review
« Tres agreable séjour a tous points de vue. »

Good location. Good value for money. Room clean. Available locker to fit 2 suitcases was really helpful as I arrived early on the day and left late on the day after.

Anonymous Solo - 05/08/2018 AccorHotels certified review
« A room in Marseille »

Check in and out was easy and the staff friendly and welcoming. The hotel is in the old port but it is just a room in a box with no view at all.

Paul Couples - 03/08/2018 AccorHotels certified review
« great location »

No reasons to complain, I'd love to have a kettle though. Also: all TV channels are French. On the other hand luggage lockers are probably cheapest around - 2 euro for just as long as you like.

Atalay G. Solo - 31/07/2018 AccorHotels certified review

Not good

Karen Families - 31/07/2018 AccorHotels certified review

Everything we needed was there, OK breakfast buffet, so considering the price and the location it was just perfect. just at shame that both bathroom doors couldn't be closed.

Jean Friends - 24/07/2018 AccorHotels certified review
« Cheap, clean, and central »

Cheap, clean, and central.

Anani A. Solo - 22/07/2018 AccorHotels certified review

I really love it

Killian Couples - 19/07/2018 AccorHotels certified review
« Exactly what we were looking for »

We took a spontaneous trip to France for a few days and booked this room as we were walking out of the airport. The staff was friendly and the room was clean. Plus the location was perfect. We were close to Vieux Port and close to many bus stops and the metro. We would definitely stay here again.

Z. Solo - 16/07/2018 AccorHotels certified review

R.A.S . Confort correct. Personnel sympa.

Anne P. Solo - 10/07/2018 AccorHotels certified review
« clean , practical, friendly, and a great position »

travelled alone , felt safe and clean

Xavier Couples - 05/07/2018 AccorHotels certified review
« OK. well located »

There was a blood stain on the sheet and the room, despite being non smoker, smelled of cold cigarette. The rest was OK. The lady at the front desk was very friendly.

Single T. Solo - 02/07/2018 AccorHotels certified review
« Terrible Mess Up With Booking/ Great Value Once There »

The experience of booking was a real mess; the hotel itself was ideal for a short affordable break right by the Vieux Port- clean, great breakfast, pleasant service, fantastic location for the price. Unfortunately I contacted the hotel a few days before my stay to ask for a quiet bedroom and heard back that they did not have my reservation. I had already paid for it well in advance through Accor Hotels. I forwarded the reception team my reservation only to receive another email stating that they still did not have my reservation even though there it was in black and white. No initiative was taken to resolve this. I ended up having to make several very expensive phone calls to Accor's customer service team- the first member of whom did not get the issue resolved and was prepared to leave me dangling whilst I went off to Aix for 9 nights. I was astounded by the inefficiency and lack of coordination that was going on. Eventually I spoke to a lady at Accor Customer Services who spent about half an hour on the phone while I held trying to get through to the manager at the hotel- she succeeded and they confirmed that they in fact did not have my reservation but that they would give me one. This was resolved the day before my flight to Marseilles. I was NOT very happy about this experience and I have since complained and am awaiting news in the hopes that they will partially refund me. So in summary: the hotel itself is excellent value for money- you really cannot fault it in terms of the breakfast and the location and the cleanliness levels etc. But the experience of booking being so messed up was utterly stressful and disappointing and I feel that Accor and its hotels ought to have a better system to ensure that the same thing does not happen again to anyone else.

Richard B. Couples - 02/07/2018 AccorHotels certified review
« good value especially during the grand prix »

exceeded expectations

Wim Friends - 28/06/2018 AccorHotels certified review
« Good value for money. »

Well located, good value for money room, with adequate facilities and quite. Friendly and helpful staff.

Peter B. Friends - 28/06/2018 AccorHotels certified review
« Perfect location, great staff and very comfy beds »

Ibis Budget Vieux Port is a very affordable hotel in a perfect spot in Marseille that I can only recommend to those looking to be in the heart of the city. The rooms are of decent size, everything looks new and beds were really very comfortable and the staff was very helpful and friendly.

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