Hotel - ibis budget Marseille Vieux Port
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Marseille Vieux Port

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3.5/5 1,379 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
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Our rooms

  • 147 rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 4,456 reviews

Our guest reviews for ibis budget Marseille Vieux Port

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,379 reviews
AccorHotels certified review
Mcba Solo - 27/01/2018
« correct »

1 nuit

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY-CATHRYN BISCROMA-ACCHIARDI, We very much appreciate your comments regarding your stay at the ibis budget Marseille Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clarence The front desk

AccorHotels certified review
G. Families - 09/01/2018

tres sympa

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, nous vous remercions pour l'excellent commentaire que vous avez rédigé suite à votre séjour à l'Ibis Budget Marseille Vieux Port. Nous espérons avoir le plaisir de vous revoir à nouveau parmi nous et vous prions d'agréer l'expression de nos sentiments les plus dévoués. Clarence La réception

AccorHotels certified review
Richard Families - 05/01/2018
« Friendly, helpful desk staff »

Easy check-in, small room, one towel for three people, needed toilet paper, desk staff eager to please.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD RUNNELS, Thanks for your wonderful review regarding your stay at the Ibis Budget Marseilles Old Harbor. We would be happy to accomodate you again. Yours faithfully. The front desk Clarence

AccorHotels certified review
H. Families - 29/12/2017
« excellent emplacement »

Personnel sympa

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur H., nous vous remercions pour l'excellent commentaire que vous avez rédigé et vous sommes reconnaissants pour les compliments portés au personnel. Nous sommes ravis que vous ayez apprécié la localisation de l'hôtel. Nous espérons vous revoir à nouveau à l'Ibis Budget Marseille Vieux Port et vous prions d'agréer l'expression de nos sentiments les plus dévoués. Clarence. La réception

AccorHotels certified review
Pauline Friends - 18/12/2017
« Ok »

Nice staff. Could be cleaner. Simple and really ok rooms. Lack of kettle in the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulina, we are happy that you had a pleasant stay at the Ibis Budget Marseilles Old Harbor. In case the cleaning isn't at your convenience, please contact the front desk Best regards the front desk Clarence

TripAdvisor review
Business - 06/12/2017
« Good location, helpful staff »

Old mattresses need changing. The mattress in my room was so old that one side completely collapsed. There was a hard ridge in the middle and then soft slide to the other side. Due to such uneven surface of the mattress, I hurt my back trying to find a comfortable position. I reported this to the hotel in their after-stay survey. Their response did not even acknowledge the horrendous condition of their beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Awuk 768, thanks for reviewing your recent stay at the Ibis Budget Marseilles Old Harbor. We are sorry that our mastress wasn't at our convenience. Your room was a convertible twin-double room that's why it looked like the mastress was cut in half. You could still ask the reception desk and we'll do our best to help you out. Best regards. The front desk. Clarence

AccorHotels certified review
First T. V. T. M. Business - 05/12/2017
« Great location, efficient service. »

I had paid for twin room but got one double bed in the end. The mattress is extremely old and lopsided, one side had completely collapsed, and hard in the middle, extremely soft sliding to the outwards. It was really bad and extremely uncomfortable. I hurt my back due to the hard middle and very soft sliding sides of the bed. The mattress need changing as soon as possible before someone is hurt badly. The breakfast is poor quality. No fresh fruit at all?

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMELIA W., We very much appreciate your comments regarding your stay at the ibis budget M. Vieux Port. The reception desk is at your disposal 24/7 to ensure a better stay. We made enhancements regarding our breakfast. In addition to our regular Ibis Budget Breakfast, we added : new bakeries, fruits, ham, muesli, other yogurts, 2 different kind of juices. We would be happy to see you again. Yours faithfully. The front desk Clarence

AccorHotels certified review
Anonymous Business - 05/11/2017
« cheap hotel for the cost »

The room was small, smelly and the window could not be opened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANA P., Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vieux Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Clarence front desk

AccorHotels certified review
Anonymous Solo - 05/11/2017
« Nice stay »

It was ok. Attentive staff and standard accomodations as expected. Very well located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIANO FIORESE, We very much appreciate your comments regarding your stay at the ibis budget Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clarence

AccorHotels certified review
Mykola Couples - 17/10/2017
« It was nice but some flip-flops in the room wouldn't be over :) »

It was clean and location was PERFECT

Our hotel has responded to the review
Our hotel has responded to the review

Dear MYKOLA G., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clarence the front desk

AccorHotels certified review
Belinda Couples - 16/10/2017
« Location location location »

Great location, check in/ out was easy. Hotel is basic but clean and great if you just want sleep and then be out exploring Marseille

Our hotel has responded to the review
Our hotel has responded to the review

Dear BELINDA E., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clarence the front desk

AccorHotels certified review
Belhadj M. Business - 13/10/2017

Convivial

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALEK BELHADJ M., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clarence

AccorHotels certified review
Darcy Couples - 09/10/2017
« All good »

We had a two day stay and were happy with the room, location and staff. Felt it was better than the average IBIS Budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darcy, thanks for your wonderful review regarding your recent stay at the Ibis Budget Marseilles Old Harbour. We would be happy to accomodate you again. Yours faithfully the front desk Clarence

AccorHotels certified review
Dr. M. S. S. Business - 29/09/2017
« Meet what I need »

Nice location, clean fresh well designed room, welcoming staff... I'm sorry to have problems in payment using my credit card N. B. : no refrigerator!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. M., Thanks for taking time to review your recent stay at the Ibis Budget Marseilles Old Harbor. We are happy that you enjoyed the location such as the staff of the hotel. We don't have fridge in the room but we can store some food at the reception desk if you need. We would be happy to see you again. Yours faithfully The front desk Clarence

AccorHotels certified review
Danielle Solo - 28/09/2017
« very goodq »

quiet bedroom.friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELLE H., thanks for your awesome review regarding your recent stay at the Ibis Budget Marseilles Old Harbor. We would be happy to see you again. Yours faithfully the front desk Clarence

AccorHotels certified review
Jois L. Couples - 28/09/2017

We had a room that the air conditioning was not working. Had our room changed. But directed to a room smell of smoke. In the end, had changed us to another room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOIS LIM, Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vieux Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Clarence The front desk

AccorHotels certified review
Anonymous Friends - 22/09/2017
« Standard not as expected »

I have come to expect hotel rooms to have hairdryers, and while they were available from reception, it necessitated a trip in the lift from the 5th floor and a piece of identification had to be left as deposit, making me uncomfortable.

AccorHotels certified review
J. R. Business - 12/09/2017
« Everythilng was fine »

Nothing to say about the people of the staff, gentle, amiable , professional. Breakfast was OK My hotel was near the "vieux port" and it was noisy and the control temperature was goneso impossible to sleep with the windows open and outside was very hot. I have a suggestion : could be have in the room a kind of little wardrobe there were only few hangers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN R., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vieux Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clarence the front desk

AccorHotels certified review
Anonymous Business - 11/09/2017
« I had an excellent experience. »

Everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANA B., thanks for your wonderful review regarding your recent stay at the Ibis Budget Marseilles Old Harbor. We would be happy to see you again. Yours faithfully the front desk Clarence

AccorHotels certified review
Marti Business - 09/09/2017

The hotel was quite disappointing. During my first night at the hotel, I was sleeping in my room when someone broke in at 3 am. It turned out to be that the receptionist had mistakenly given the key of my room to a new guest. I could not sleep the remaining of the night! Next day, when I told the story to the receptionists, they laughed at me!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTI D., Thank you for taking the time to tell us about your experience at the ibis budget Marseille Vieux Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We'll do our best with the team to see what happened in order to improve our services. That's why your feedback is important to us. We hope to serve you better in the future. Yours faithfully The front desk Clarence

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