Hotel - ibis budget Marseille Vieux Port
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Marseille Vieux Port

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3.5/5 1,415 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 59.85 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 13h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 5  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
See all services

Our rooms

  • 147 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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Your meetings and events

3.9/5 AccorHotels Rating Based on 4,976 reviews

Our guest reviews for ibis budget Marseille Vieux Port

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,415 reviews
AccorHotels certified review
Andreia Business - 16/06/2018

I didn’t like to have my door open when I arrive to the hotel for the 2nd night. But, everything was ok! I enjoy the breakfast but I think it should included steamed milk. Good staff and also good clean. Was good athmosphere at reception.

AccorHotels certified review
Bob H. Couples - 15/06/2018
« Great cheap accommodation »

Good position, very cheap. Very clean. Small room and bathroom, but ideal for what we wanted.

AccorHotels certified review
C. Business - 15/06/2018
« Lost without my iphone »

Personnel serviable et attentionné Aide maximum

AccorHotels certified review
Anonymous Friends - 13/06/2018
« Mrs »

The hotel had the perfect location, staff were very helpful and agreeable, only downfall is its cleanliness. Floor by the bed was dirty and shower wasn't the best, could have done with a good scrubbing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs, thanks for taking time to review your recent stay at the Ibis Budget Marseilles Old Harbor. We are grateful about your compliments regarding the staff. It's really unfortunate that you the cleaning wasn't over the top. The reception desk stay at your disposal 24/7 in order to help you out. We really hope to serve you better in the near future. Best regards. The front desk. Clarence

AccorHotels certified review
Deb S. Business - 11/06/2018
« The room/bed, bathroom and linen service (when it was provided) was far below anything we've ever experienced. »

The reason we gave you a 4 instead of anything lower is because your front desk staff were very pleasant and your breakfast each morning was always fresh and enjoyable. It didn't quite make up for a hot, sleepless night and yet it was appreciated. The real deal breaker for us was when housekeeping would access our room approximately every 2nd day of our stay, they wouldn't secure the door after their departure from our room. We would come back to find it hadn't been locked, every time! And it's a little thing, but not once during our stay did the housekeepers refill the toilet tissue it was only a quarter full when we arrived and they never filled it so we went out and purchased toilet tissue. And I suppose the easy answer is we could have discussed all of this with the front desk and I'm sure the problem would have been solved and yet there was a language barrier as we were visiting from another country and communicating was difficult so it would have been far nicer to have just gotten the service we should have been able to expect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deb S. Thanks for taking time to share your recent experience with us. I was delighted to hear that you have felt welcome by our reception team.It's unfortunate your time with us was less than ideal. We’ll discuss your issue with the housekeeping. We really hope to serve you better in the near future. Yours faithfully. The front desk. Clarence

AccorHotels certified review
Gillian P. Couples - 07/06/2018
« Clean and Cosy in Marvellous Marseilles »

We had a great room with a comfy bed and comfy pillows overlooking the colourful rooftops of Vieux Port toward the Harbour. Everything was so clean including a neat clean bathroom with large shower. The staff were welcoming and friendly and happily dealt with any enquiries we had. It was very quiet and close to the Harbour and a wonderful strip of cafes either harbourside or in the rectangular Square 50 m down the stairs next to the hotel. There were also lots of boulangeries and grocery stores nearby. The Metro is right at the Harbour so only a 200m walk as is the little ferry you can take across the Harbour to Le Panier. We also enjoyed the 150m walk to the cafes in the Square opposite the Tourist Office and Roman Museum and Galleria nearby. It was such easy access to the beautiful Notre Dame from this address and the catamaran out to the Il d'Ife. We had a wonderful time and enjoyed the life and colour of marvellous Marseilles. We would happily stay in this Budget Ibis again. Great value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian, I really enjoyed reading your wonderful review regarding your recent stay at the Ibis Budget Marseilles Old Harbor. Thank you for taking time to write about your experience that may help others.We are really grateful regarding the compliments about the staff. We would be really happy to see you again. Yours faithfully. The front desk. Clarence

AccorHotels certified review
D. J. Business - 07/06/2018
« Satisfied »

Nothing special to notice

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur D., nous vous remercions d'avoir pris le temps de laisser une évaluation suite à votre séjour. Nous espérons vous revoir à nouveau à l'Ibis Budget Marseille Vieux Port et vous prions d'agréer l'expression de nos sentiments les meilleurs. Clarence. La réception

AccorHotels certified review
Ian B. Business - 21/05/2018
« I was disappointed with the poor customer service. »

The room was satisfactory for the price and the hotel was situated in an ideal location. The customer service we experienced was very poor. The BME/African cleaner was excellent and very accommodating and couldn't do enough to help and we would be grateful if you would pass on our feedback to her. However, the other cleaner on the alternate days (Sunday and Tuesday) was rude and obnoxious to my wife. On our day of departure the cleaner wanted to evict my wife from our room at 11am even though the hotel literature stated that on the day of departure you could stay in the room until midday. We also had a poor customer experience at the bar. On the Monday evening we went to the bar to have a drink before our dinner reservation but waited for over 15 minutes to try and get served. We waited patiently while two receptionists checked in guests but when this was completed no one showed any inclination to serve us so we left and went straight to the restaurant. I appreciate this is a budget hotel but overall the poor level of customer care and attention is something which needs to be improved for us to book again in the future.

AccorHotels certified review
Nils S. Friends - 20/05/2018

Good location.

AccorHotels certified review
Asun Solo - 14/05/2018
« I would neither stay at your hotel again nor recommend it to anybody »

Extremely rude staff member at reception on wednesday night (9 may 2018) and again same rudeness by same member of staff in the morning of 13th May). Awlful having to pay for left luggage on day of departure. Rooms need a complete refurbishment and a good clean

AccorHotels certified review
T. A. Couples - 10/05/2018
« Mr »

Very clean,service very good.braekfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thanks for your awesome review :-) we would be happy to see you again. Yours faithfully. The front desk. Clarence

AccorHotels certified review
Anonymous Business - 08/05/2018
« Marseille »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur, un immense merci de la part de toute l'équipe pour le remarquable avis que vous avez rédigé ! Nous espérons vous revoir à nouveau à l'Ibis Budget Marseille Vieux Port et vous prions d'agréer l'expression de nos sentiments les meilleurs. Clarence. La réception

TripAdvisor review
Couples - 08/05/2018
« 2 day stay »

herewith submitted from our apartment in Strasbiourg. We found the room satisfactory but very small and without a chair to sit in. And the view was extraordinarily ugly. However the receptionists were charming and most helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saxotenor, thanks for taking time to review your recent stay at the Ibis Budget Marseilles Old Harbor. We are grateful about your compliment regarding the staff. For your next reservation, please advise us about your request regarding the room. We'll do our best to fulfill with your request (according availability) best regards the front desk Clarene

TripAdvisor review
Couples - 22/04/2018
« Budget is what you get. »

Budget hotel is what you pay for and that is exactly what you get. Great location. We had two single beds, one very much in need of replacement. Front desk staff kind of snippy but the young girl who tends bar very pleasant and helpful. If you are out of your room all day anyway it is perfect. If you are looking for a hotel resort experience go to another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Smwinnipeg, Thanks for taking time to write about your experience in our hotel in order to help other guests. Your review will be forwarded to the staff. We would be happy to accomodate you again at the Ibis Budget Marseilles Old Harbor. Yours faithfully. The front desk. Clarence

AccorHotels certified review
Mike Couples - 21/04/2018
« You get what you pay for, don't expect the Ritz. »

Good location. Good price. Nothing else really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, thanks for your nice review. We would be happy to see you again. Yours faithfully. The front desk. Clarence

AccorHotels certified review
Anonymous Couples - 12/04/2018
« Mr »

relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., thanks for your amazing review regarding your recent stay at the Ibis Bugdet Marseilles Old Harbor. We are glad that you had a relaxing stay. We would be happy to accomodate you again. Yours faithfully. The front desk. Clarence

AccorHotels certified review
Anonymous Couples - 10/04/2018
« Love this hotel »

Great comfort and value. Always friendly staff. Love Marseille

Our hotel has responded to the review
Our hotel has responded to the review

Because you re worth it !! :-) Thanks for your amazing review. You would be really happy to see you again. Yours faithfully. Clarence. Reception desk Ibis Budget Marseilles Old Harbor.

AccorHotels certified review
Anonymous Families - 06/04/2018
« Ok »

Ok. Did not recognize my gold status, no free drink etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister, thanks for reviewing your recent stay at the Ibis Budget Marseille Old Harbor. We are sorry that some of our service didn't match your expectations. Your feedback is very important to help us perform our services. Unfortunatley, the gold status isn't recognized in the Ibis Budget Hotel. Threre's the 5% discount, but it doesn't provide points or other benefits. We really hope to serve you better in the near future. Best regards the front desk Clarence

AccorHotels certified review
Fulham V. Couples - 04/04/2018
« convenient & comfortable »

Small but comfortable room, helpful staff, very convenient, central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thanks for your amazing review :-) We would be happy to accomodate you again at the Ibis Budget Marseilles Old Harbor. best regards the front desk Clarence

AccorHotels certified review
Yuun Friends - 04/04/2018
« Not bad. »

Everything is good except the house keeper opened the door with her key eventhough we were in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YUNJI, thanks for taking time to write about your recent stay at the Ibis Budget Marseilles Old Harbor. Your review will be forwarded to the housekeeping. We really hope to serve you better in the near future. Best regards. The front desk. Clarence

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