Hotel - ibis budget Caen Hérouville
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Caen Hérouville

3.5/5 481 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Open free parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 5  EUR
  • 100% non-smoking hotel

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 47 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 2 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings
4.1/5 AccorHotels Rating 1,465 reviews

Our guest reviews for ibis budget Caen Hérouville

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 481 reviews
Philip A. J. J. Couples - 08/11/2018 AccorHotels certified review
« Relieved When We Found The Hotel. »

We followed SatNav directions for given address of Boulevard du Bois and went round in circles for 40 minutes in the dark. We eventually saw signs for Ibis hotel and ended up at at the wrong Ibis hotel but reception was manned and we were given general directions and a better address of Impasse des Ormes. We followed these directions and ended up at a Campanile hotel that we had already passed twice. However, having a bit more confidence from the directions we were given, we ventured further to find ithe Ibis Budget lurking down the road but not noticeable from the Boulevard du Bois. Better signage at the main road would help! The room was as expected having stayed at other ibis Budget hotels except that there was an unpleasant smell in the bathroom but by this time we just wanted to get our heads on pillows. Despite all the above, we thought the hotel was in a pleasant location and would stay there again now we know how to get there. And hopefully the bathroom odour will be more pleasant.

Martin Couples - 05/11/2018 AccorHotels certified review
« Just what was needed »

Pleasant welcome from the owner, room exceeded expectations, quiet ambience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN W., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marco E. Couples - 31/10/2018 AccorHotels certified review
« Good one night stay »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARC E., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M P. Couples - 30/10/2018 AccorHotels certified review
« A comfortable, value for money stay »

We found the manager very friendly and helpful. When we couldn’t get the fire to work she immediately offered us another room. The beds are comfortable and though basic the room was clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear MADELEINE P., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Guylaine H. Couples - 25/10/2018 AccorHotels certified review
« Ease of access, helpful and friendly staff »

Budget hotel however, requested disabled room pre-reserved by hotel reception. Although late arrival hotel advised access code and room number via mobile phone. Extremely satisfied and will recommend to all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN H., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 22/10/2018 TripAdvisor review
« ibis hotel stay »

hotel perfect location for the cross channel ferries. ate arrival access simple and swift. Bed comfortable room clean wiFi access good, staff friendly and helpful. Would recommend to any travellers going to or coming from UK

Geraldine M. Business - 17/10/2018 AccorHotels certified review
« Our regular stop over »

We have stayed at the Ibis Budget at Herouville regularly for several years and have been very satisfied with both the rooms and the helpful staff. The breakfast is exellent value for money with a good choice of food. We will be back again next month

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERALDINE M., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ralph J. Couples - 16/10/2018 AccorHotels certified review
« efficient and adequate but a bit dated and breakfast limited »

generally good but room tired and dated...toilet flush faulty ..heated marked and breakfast limited with poor tasting milk

Our hotel has responded to the review
Our hotel has responded to the review

Dear RALPH J., Thank you for taking the time to tell us about your experience at the ibis budget Caen Hérouville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Helen F. D. Couples - 09/10/2018 AccorHotels certified review
« Quiet, clean and basic »

This was a very clean hotel and really quiet with the window closed. There were no extras at all, no hairdryer. The breakfast was not worth the money. Cereals were Frosties and chocolate filled capsules of some sort. Fruit salad soggy apple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN F., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brenda L. Couples - 08/10/2018 AccorHotels certified review
« Overnight stop »

Convenient stop when arriving at Ouistreham on the late ferry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENDA L., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Solo - 08/10/2018 AccorHotels certified review
« Overnight stop en route back from UK to home »

Satisfactory. Booking site should have indicated that hotel had no lift so I could have requested ground floor room (not possible when checking in at 2230) as I find stairs difficult. No bedside table/shelf in room so had to use one of the stools for this purpose. Shower curtain not satisfactory - there should be a fixed closure for the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARA J., Thank you for taking the time to tell us about your experience at the ibis budget Caen Hérouville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Derek H. Couples - 07/10/2018 AccorHotels certified review
« they were not wrong when they said budget »

bed was very good had a good nights sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK h., Thank you for taking the time to tell us about your experience at the ibis budget Caen Hérouville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 03/10/2018 TripAdvisor review
« Needs an update »

Unlike most of the Ibis hotels we have stayed at, this once close to Caen, while convenient for the ferry, is badly in need of an update. Shower room was dated and none too clean and the lavatory cistern wasn't working. It's a hotel that has self check-in and no secure parking. So a bit of a let down really.

Anonymous Couples - 01/10/2018 AccorHotels certified review

the stools / bedside tables were not comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CORNELIUS C., We very much appreciate your comments regarding your stay at the ibis budget Caen Hérouville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sam Families - 28/09/2018 AccorHotels certified review
« Very convenient »

Practical, easy to book and a reasonable price.

Anonymous Solo - 27/09/2018 AccorHotels certified review

Cheap but not particularly cheerful. The room had an unpleasant aged sweatty smell which opening the window wide did nothing to reduce. Difficult to find the hotel

Denis Couples - 22/09/2018 AccorHotels certified review
« Good for journey break »

Used as a journey break for one night pre booked on website. Online check in so on arrival entry was quick and easy. Room was fine but only a small window to open on a warm night. Otherwise all ok.

Wyn M. Couples - 21/09/2018 AccorHotels certified review
« Good clean budget hotel »

Good clean budget hotel with free Wifi and got a room on the ground floor. Shame there is not an English speaking channel on the TV as I have pointed this out for some years now but it never gets fixed

Anonymous Couples - 12/09/2018 AccorHotels certified review

Easy booking, easy checking, pleasant room very clean. Will use again. Second time we have stayed there very easy to find from the port.

Tg Couples - 06/09/2018 AccorHotels certified review
« Very good once we found the hotel, but almost impossible to find it. »

The hotel is fine, simple and clean and well run; but this is the second time we have used it and both times we have spent more than half an hour driving in circles trying to find it. The travel details via the website are not adequate, and the signage on the road is either absent or misleading. And the town seems to provide no road names. The fact that the 3-star Ibis is signed where the 2-star is not is quite misleading. When finding the 3-star Savary Ibis, it is not helpful that the staff do not have a sketch map to give clients to find their way back to the Ibis Budget 2-star. Even when speaking French, we could understand the verbal information to get us back to the starting roundabout, near the Carrefour, but no explanation can convey how to navigate the complex road system from there. We shall not submit ourselves to this experience again, though we will use other Ibis hotels.

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