ibis budget Rouen Sud Zénith 2 stars

TripAdvisor rating 3.0/5 287 reviews
ibis budget Rouen Sud Zénith
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Room 1

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Hotel extras

  • Located in front of the Parc des expositions and of the Zénith

  • Bel espace douche récemment rénové

  • Restaurants à proximité

  • Accès direct vers autoroute A13

  • Parking privé gratuit

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine
Leisure and activities
  • Babysitting on request

Hotel location

ibis budget Rouen Sud Zénith

29, avenue Maryse Bastié
Avenue Canadiens
76800
st etienne du rouvray
france

Tel: +33892680562

Fax: (+33)2/32912807

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS C GAULLE At 146km / 90 miles

  • By car

    A13-E5 sortie N138 At 0km / 0 miles

  • By train

    ROUEN RIVE DROITE At 13km / 8 miles

GPS :49.392124, 1.059471

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: x4
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Rouen Sud Zénith

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.6/5

1,319 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

287 reviews

Budget, Budget Budget

Customer review rating 3.6/5

Kennyl Couples - 31/03/2019 AccorHotels certified review

Not very pleasant. Cold and impersonal! Ideally suited, to contractors that just need a basic overnight room. Definitely not suited to couple travelling with dog.

Dear KENNY L., Thank you for taking the time to tell us about your experience at the ibis budget Rouen Sud Zénith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bernier Directeur

Very happy with everything

Customer review rating 3.6/5

Laurie T. Solo - 26/03/2019 AccorHotels certified review

I found the check-in process very good, although I had to wait for a little time as there was no-one on the desk. The room was comfortable and warm and very clean.

Dear LAWRENCE T., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

A good gateway stop off in France

Customer review rating 3.6/5

Neil Couples - 20/03/2019 AccorHotels certified review

A really busy hotel, clean and well situated

Dear NEIL B., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

The hotel is very tired and dirty

Customer review rating 3.6/5

Nick C. Couples - 13/03/2019 AccorHotels certified review

The hotel is in need of a major update. Our room was very tired, the paintwork was shoddy and worn. The toilet was badly stained beneath the water line and it didn’t look like it had been cleaned for months. We will not use this ibis hotel again.

Dear C. N., Thank you for taking the time to tell us about your experience at the ibis budget Rouen Sud Zénith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bernier Directeur

Delightful overnight stay

Customer review rating 3.6/5

John G. Couples - 25/02/2019 AccorHotels certified review

We stayed at Ibis budget Sud Zenth en route to Southern France. Super overnight stay, reception very helpful and polite. Comfortable room & bed. Had difficulty flushing toilet paper but this did not affect our overall experience of this delightful hotel.

Dear JOHN G., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

Mrs Janine H.

Customer review rating 3.6/5

Janine H. Families - 30/01/2019 AccorHotels certified review

Reception was closed had to go to main Ibis hotel to check in, no microwave had to go to Ibis to use their microwave, no towels in room, again had to go to main Ibis hotel to get some. Room far too hot even with no heating on. Bed very uncomfortable. We stay in many Ibis budget hotels as this is the worse one we have stayed in

Dear JANINE H., Thank you for taking the time to tell us about your experience at the ibis budget Rouen Sud Zénith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bernier Directeur

Good value

Customer review rating 3.6/5

Marianne Families - 25/01/2019 AccorHotels certified review

Good value but room was rather too hot.

Dear MARIANNE L., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

It was a bed for the night.

Customer review rating 3.6/5

Anonymous Couples - 08/01/2019 AccorHotels certified review

The room was less well appointed than I expected for the price and some of the fixtures were a little bashed about and showing their age.

Dear IAN M., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

Perfect for the price.

Customer review rating 3.6/5

Jonathan P. Families - 29/12/2018 AccorHotels certified review

Rooms quite hot overnight. Very clean. Bar prices very high.

Dear JONATHAN p., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

Average

Customer review rating 3.6/5

Paul Couples - 21/12/2018 AccorHotels certified review

Clean tidy hotel but too many people smoking in the hotel

Dear PAUL A., Thank you for taking the time to tell us about your experience at the ibis budget Rouen Sud Zénith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christophe Bernier Directeur

Great stay

Customer review rating 3.6/5

Walshy Solo - 17/12/2018 AccorHotels certified review

The hotel room was immaculately clean and the bed was very comfortable. Fr the price paid, it was perfect and I would be happy to recommend.

Dear LESLEY W., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

Brief 1 night stay inQuiet room.

Customer review rating 3.6/5

Mrs Y. M. Couples - 29/10/2018 AccorHotels certified review

Have staid at this location before.Satisfactory experience.Pity the window blind did not function properly.It seems your maintenance staff have not bothered to repair.

Dear YVONNE M., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.6/5

Anonymous Business - 18/10/2018 AccorHotels certified review

Prestation correcte ,

Dear HERVE B., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

First time at an IBIS Budget

Customer review rating 3.6/5

Dennis K. Couples - 06/10/2018 AccorHotels certified review

The location was OK and the room (104) clean and tidy, well presented and good value for the price charged. We thought the breakfast was very limited and certainly not of the standard we have experienced on many occasions in other IBIS hotels, possibly driven by price, but I would prefer to pay more for better.

Dear DENNIS K., We very much appreciate your comments regarding your stay at the ibis budget Rouen Sud Zénith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bernier Directeur

Ibis Budget Rouen Sud Zenith

Customer review rating 3.6/5

Nigel W. Families - 28/09/2018 AccorHotels certified review

Very pleasant stay at the Ibis Budget. Comfortable bed and adequate breakfast. Not enough pillows though.

Customer review rating 3.6/5

Anonymous Couples - 19/09/2018 AccorHotels certified review

Het was okey

The rooms are good, prices are good great for an overnight stay.

Customer review rating 3.6/5

Janet S. Couples - 16/09/2018 AccorHotels certified review

My experience with Ibis has always been first class and we have stayed at all the different styles of Ibis hotels. But on this occasion when my partner went into the bathroom he came out and said there is some ting dirty in the bin. I went and had a look and discovered it was a used sanitary towel. I am 74 so have no need for them. I wrapped it up and took it to the manager on duty at the adjoining Ibis Style and she dI'd say "sorry". This will make me hesitant about using budget again. Regards Janet S.

Perfect

Customer review rating 3.6/5

David Couples - 15/09/2018 AccorHotels certified review

Was ideal location for our 1 night stay on the way south.

Delightful stay at St Etienne

Customer review rating 3.6/5

John G. Couples - 04/09/2018 AccorHotels certified review

Easy check in, safe parking comfortable bed for the night

Unable to access, and no hot water

Customer review rating 3.6/5

Joe. Families - 25/08/2018 AccorHotels certified review

Poor experience. When we arrived we could not gain entry because the automated door system was down. There wa no staff available at 6pm on Friday to assist. Once we finally go in there was no hot water (we had 2 rooms, no hot water in either), and still no staff to deal with it. The following morning was the same situation. We complained to staff at a nearby ibis hotel who took details and said the management would contact us on Monday about this. They didn’t. No apologies. No contact. No compensation. Very poor experience.

Dear JOE G., Thank you for taking the time to tell us about your experience at the ibis budget Rouen Sud Zénith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In Ibis Budget the reception is closed during some period and on the door you have a note telling to go at the Ibis Hotel to access to the hotel Concerning the problem of the water, I had your phone number, but It was a wrong number (certainly the person who took it made a mistake) that's the reason I coulnd not contact you. I am sorry about this bad experience and hope to see you next time and change your mind about out hotel Sincerely, Vincent MESUREUX Directeur
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