ibis budget Strasbourg Palais des Congrès 2 stars

TripAdvisor rating 3.0/5 707 reviews
+ 9 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A friendly team on hand to help

  • Ideal location 10 minutes from the train station via Tram B

  • Closed secure car park - 24-hour reception

  • Spacious and bright breakfast room

  • Family Rooms (subject to availability)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Strasbourg Palais des Congrès

1 bis ave. Pierre Mendès France
67300
schiltigheim
france

Tel: +33892683187

Fax: (+33)3/88814959

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    EINTZHEIM At 40km / 24 miles

GPS :48.603931, 7.758276

Our accommodations

Triple Room with a large bed and a bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room

Double Room with a large bed for 2 people.

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room

Family Room Family Room

  • Max. number of persons: 4
  • Wireless internet in your room

Our guest reviews for
ibis budget Strasbourg Palais des Congrès

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.6/5

2,684 reviews

tripadvisor

TripAdvisor Rating 3.0/5

707 reviews

Think twice

TripAdvisor rating 3.0/5

sorins163 Solo travel - 09/09/2019 TripAdvisor review

Except the receptionist of evening everything sucks! Coffee machine already months doesn't work, if you want a coffee in the morning you must pay 2€ instead of 1.5€ in the machine! When you want to speak with the meneger of the hotel she ignores you! And on top of rveeveryth it's not a normal ibis! Check in at 2pm and check out at 11am! So think twice before going there!

Cheap and cheerful

Customer review rating 3.6/5

Anonymous Families - 02/09/2019 AccorHotels review

Was good although the air conditioning was NOT working in one room. And the weather was very hot.

Dear ARON S., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrible Experience and Over-Charged

Customer review rating 3.6/5

Anonymous Families - 20/08/2019 AccorHotels review

We have booked the Accomodation + CityPass 72 option, but the CityPass 72 was not available at the hostel. Personnel speak no English and not friendly. They ask us to go the tourist office to buy the Pass by ourselves. We checked with other Ibis near the train station. They are much friendly and very aware of the option with CityPass 72. And they recommend us to file complaint and ask for reimbursement of the CityPass. We will pursuit other channels to complain about such defraud and cheating option from your website.

Dear YUFAN Z., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

Nice hotel just for a while

Customer review rating 3.6/5

Depy Families - 10/08/2019 AccorHotels review

It would be better to book a room in the city of Strasburg, so we could go everywhere on foot. This hotel was next to the Congress. The room and the bathroom were a little bit small, but for one night it was ok.

Dear DESPINA P., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

OK for a short stopover

Customer review rating 3.6/5

Wim Families - 08/08/2019 AccorHotels review

Friendly staff, room too hot

Dear WIM CEUKELAIRE D., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect!

Customer review rating 3.6/5

Jonas S. N. Families - 24/07/2019 AccorHotels review

Everything was great and fitted our needs

Dear JONAS N., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

dirty room, bad service

Customer review rating 3.6/5

Aleksi K. Business - 21/07/2019 AccorHotels review

Room was not properly cleaned. Receptionist mistakenly cancelled my next reservation to this hotel. Then he claimed he did not cancel it, but your website clearly shows its cancelled. I am glad because I will gladly go elsewhere.

Dear ALEKSI K., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 3.6/5

Fx G. Families - 16/07/2019 AccorHotels review

Ertainly ot the best Ibis budget in terms of cleanness. Shower is also very small compared to usual standard in Ibis Budget. Staff was nevertheless helpful and kind. LOcation is very good with Tramway to the center in front f appartment

Dear GURN F., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Okay overnught hotel - needs update soon though...

Customer review rating 3.6/5

Katrine Families - 07/07/2019 AccorHotels review

We used it to stay one night before continuing our trip to the south of France. It is a very basic hotel, but with clean sheets and floors. Nothing extras, but it is also very cheap, so that is expected. We stayed at the same hotel 5 years earlier and it is exactly the same as then - this means that at least the bathrooms need an update soon. AND you shold not be overweight if you want to use the shower.

Dear KATRINE D., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The place did not meet my expectations.

Customer review rating 3.6/5

Raed A. Families - 03/07/2019 AccorHotels review

Bad

Dear RAED a., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,
Customer review rating 3.6/5

B. Couples - 08/06/2019 AccorHotels review

Noisy neighbors...

Dear FLORENT B., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

This ‘hotel’ gets worse and worse

Customer review rating 3.6/5

Amanda Business - 18/04/2019 AccorHotels review

Terrible - I don’t expect that after a long working day that I cannot get into my room for three days in a row - not acceptable

Dear AMANDA S., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

sympa

Customer review rating 3.6/5

Anonymous Families - 11/04/2019 AccorHotels review

ensemble correct

Dear FRANCIS L., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient, clean and comfortable.

Customer review rating 3.6/5

Carol Friends - 01/03/2019 AccorHotels review

I was with friends and this hotel was close to an event we were attending. Certainly met our needs and the hotel staff were very nice.

Dear CAROL M., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ibis Budget Strasbourg

TripAdvisor rating 3.0/5

ShaggyLowestoft Couples - 06/02/2019 TripAdvisor review

The hotel was ideally located for access from the main road network and access to the tram network to access the centre of Strasbourg. The room was as expected for the age and location. It suited our purpose for a 1night stopover on route home from Austria.

Customer review rating 3.6/5

Margot Families - 06/01/2019 AccorHotels review

Agreable

Reasonable and close to center

Customer review rating 3.6/5

Cavit Families - 03/01/2019 AccorHotels review

We stayed one night as a family (4 people). Location is good. Hotel location is to tram stop and 5-6stops to city centre. There is a very close supermarket. Free parking place could be busy up to bookings. Breakfast could be a bit more richer. Hotel is okay for short stay.

Dear CAVIT M., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.6/5

Anonimus Couples - 01/01/2019 AccorHotels review

This hotel is very well located, near to the tram station. Breakfast have a good value for money. However, cleaness can be improved. Reservation confirmed that our check-in was at 12am, but our room was not available until 14pm and the reception was closed.

Dear RAQUEL C., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable

Customer review rating 3.6/5

H.h Couples - 21/12/2018 AccorHotels review

It has been a nice experience. The room was comfortable and matched with our expectations.

Dear Hillel H., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Correcte

Customer review rating 3.6/5

Anonymous Families - 21/12/2018 AccorHotels review

Comme attendu

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