Hotel - ibis budget Strasbourg Palais des Congrès
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Strasbourg Palais des Congrès

3.0/5 640 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 63 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
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3.6/5 AccorHotels Rating 1,990 reviews

Our guest reviews for ibis budget Strasbourg Palais des Congrès

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 640 reviews
Anonymous Business - 09/07/2018 AccorHotels certified review
« Satisfactory »

Good, cosy room and good breakfast

Amanda Business - 06/07/2018 AccorHotels certified review
« Regular guest at this hotel - basic but functional facilities »

Same as usual

Nicolas Families - 30/06/2018 AccorHotels certified review
« It was all ok »

It was all ok. The bed size was fine, the only " negative " point was that the bathroom is a bit small.

Business - 24/06/2018 TripAdvisor review
« Modeste »

The room size was o.k., but qualiy really low. In the room, there was mould in the corners and in the shower the holder for the sprinkler head was broken. The air conditioning was quite noisy and there was no real chair, only a stool. The bed did not have a good mattress and no slat base. I remembered ibis budget as the cheap chain of ibis, however this experience was rather youth hostel like quality instead of a budget hotel.

Octavian T. Families - 21/06/2018 AccorHotels certified review
« Good »

Good, clean room as expected! I stayed to this hotel before!

Anonymous Families - 06/06/2018 AccorHotels certified review
« Good breakfasts, too hot in the room, beds not very comfortable »

Satisfactory accommodation for low budgets

Filip Business - 30/04/2018 AccorHotels certified review
« it was ok »

The room was a bit to small and not very clean. It was, though, in overall, satisfying.

Maria Business - 23/04/2018 AccorHotels certified review
« Quite good »

Generally speaking it was ok.

Ilona D. Business - 20/04/2018 AccorHotels certified review
« A good location but no warm atmosphere. »

Bathroom (toilet) was not clean upon arrival! It is mentioned at the entrance fence that the reception is open 24 hours but it is not mentioned how to reach the reception hall (e.g. when you don't have your code yet and the garage fence is closed). Only once at the reception, I was told that the little entrance door next to the parking site always remains open.

Dustyroux Solo - 16/04/2018 AccorHotels certified review
« Comfortable beds,very clean, quiet with windows closed and the tram to everywhere on the doorstep. »

Enjoyed the breakfast, loved the tram and convenience of it being so close, parking for the car and the staff were all very easy to get on with and as helpful and eager as possible. Will choose this hotel again if in Strasbourg.

L. V. Business - 14/04/2018 AccorHotels certified review
« Flight delayed, could not reach the hotel by any means. »

Our original intent was to arrive to Strasbourg in 10.4. Due to the strikes in Germany our flight was cancelled and moved to the evening of 11.4. I tried to call about our delay to the hotel, but the number did not work. After that I mailed to the hotel, and got response where I was told to do the changes in my account/ibis page. I tried this, but the page did not work correctly. I did not receive answers for my next email, where I asked what to do. Next day (11.4) we flied to Frankfurt and did arrive to Strasbourg at midnight. I was worried that hotel had cancelled our reservation and tried to contact the hotel directly, but the number did not work. Finally I tried to contact the hotel by the Ibis service center. I did this 3-4 times, while travelling on the bus or waiting in the airport. The service center was helpful, and contacted to the hotel. Problem was though that nobody in the service center talked French, and nobody in the hotel talked English. I ever called to my colleague to contact there, since she speaks french, but apparently she failed to contact the hotel as well. So I could not negotiate with the hotel through the service center either. I got in to the web page during this day too, but it had already marked our reservation as expired. This increased my anxiety. I had one colleague and 9 students with me, and we were going to arrive to the city at midnight, I could not risk it and just hope there would been rooms for us. That is why I had to reserve a new hotel for us, and just forget the reservation we did to Ibis Budget Strasbourg Palais de Congres. During the 12.4, our day was full and we mostly spend our time in the European Parliament. We would have had time to visit the hotel at evening (after 7pm), but I was personally pretty through with the experience by now. We left the city yesterday without having never been able to contact the hotel, feeling extremely dissatisfied. The problems to contact the hotel felt almost absurd in some point.

G. S. Families - 03/04/2018 AccorHotels certified review
« Acceptable to stay for one night, nothing more. »

Sure, you can't expect anything special from Ibis Budget hotels, they are nothing more than places to sleep over and leave the next morning. On the positive side, the room was clean enough and the bathroom was OK although a bare minimum. But some things are unforgivable, for example a receptionist who doesn't speak any foreign language, even in a close proximity of 2 other countries. What sort of hospitality is that in the 21st century?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Not T. B. I. H. Couples - 30/03/2018 AccorHotels certified review
« The worst Ibis Budget H. »

Satisfactory but several negatives, room & shower extremely small, and there was no hairdryer. Price was great and parking satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN D., Thank you for taking the time to tell us about your experience at the ibis budget Strasbourg Palais des Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nicoleta Business - 21/03/2018 AccorHotels certified review
« Good location »

Clean, nice and cozy.

Ibis B. G. Families - 11/03/2018 AccorHotels certified review
« Clean, convenient and cheap! »

Love Ibis Budget! Great locations and prices and always clean!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEGAN C., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jlr Business - 07/03/2018 AccorHotels certified review
« as expected »

Friendly

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Strasbourg Palais des Congrès. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Md Business - 08/02/2018 AccorHotels certified review
« Satisfactory for the price »

Clean enough, convenient check in/out, breakfast NOT worth the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY D., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anna Business - 24/01/2018 AccorHotels certified review
« bad »

noisy room, dirty

mahsa_nodet Family - 12/01/2018 TripAdvisor review
« Not bad »

It took half an hour for us to prove that we had reservation! They did not have any record that shows the reservation. The staff did not speak English efficiently and they werenot warm and welcoming at all. The room was not clean and comfortable enough.

Maximilian Friends - 03/01/2018 AccorHotels certified review
« Good access to public transportation, but hotel staff and equipment disappointing. »

Parking for the car was good. The Hotel staff treats their guests not like customers. Staff is lazy and the room for breakfast is messy. We have received an order confirmation from the Hotel that our room is ready at 12, we arrived at 1PM, but also by asking the receptionist we could not enter the room before 2PM because the room had to be cleaned up first. Furthermore the German TV channel were not working and the Internet Connection was very poor. Hope someone will take responsibility to change things quickly as the Hotel and the close way to Strasbourg is great and the price for the room ok.

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