Hotel - ibis budget Strasbourg Palais des Congrès
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Strasbourg Palais des Congrès

3.0/5 654 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 63 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.6/5 AccorHotels Rating 2,092 reviews

Our guest reviews for ibis budget Strasbourg Palais des Congrès

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 654 reviews
Geraint R. Families - 01/09/2018 AccorHotels certified review
« An awful hotel »

Possibly the worst hotel and staff I have ever experienced and I am amazed it is in the Accor Group. I would not stay at this hotel again if you paid me!

Monica Families - 19/08/2018 AccorHotels certified review
« Not clean hotel »

The hotel is not maintained and not clean. Even if it is a bgt hotel, I would have expected that fundamentals should have been covered

Francis V. S. Families - 17/08/2018 AccorHotels certified review
« great receptionist »

it was only for 1 night, but the welcome of the receptionist even though it was past midnight was warm and kind!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCIS VAN S., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gabrielle B. Families - 08/08/2018 AccorHotels certified review
« Positive, although the online check-in did not work for one room and the room keys were never sent. »

Positive, although the online check-in did not work for one room and the room keys were never sent. Otherwise everything went well

Anonymous Friends - 05/08/2018 AccorHotels certified review
« Simple real budget hotel »

The hotel is very simple clean with nice welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Jens Families - 01/08/2018 AccorHotels certified review
« Jens Andersen »

Not a brand new luxury hotel - but it was all okay The worst thing was the booking at the internet

Bert U. N. Couples - 31/07/2018 AccorHotels certified review
« Net budget hotel »

Tevreden!

R Families - 31/07/2018 AccorHotels certified review
« Mrs Rebecca »

Arrived very late/early in mot staff very helpful. Room basic but clean, perfect for price paid. Good value breakfast, would use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA K., We very much appreciate your comments regarding your stay at the ibis budget Strasbourg Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chris Couples - 23/07/2018 AccorHotels certified review
« Reasonable budget stay »

Very good price, but with some details lacking, even for a budget hotel: broken fittings in the bathroom and insufficient supply of toilet paper. Reception staff were excellent, however.

Anonymous Business - 09/07/2018 AccorHotels certified review
« Satisfactory »

Good, cosy room and good breakfast

Amanda Business - 06/07/2018 AccorHotels certified review
« Regular guest at this hotel - basic but functional facilities »

Same as usual

Nicolas Families - 30/06/2018 AccorHotels certified review
« It was all ok »

It was all ok. The bed size was fine, the only " negative " point was that the bathroom is a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Business - 24/06/2018 TripAdvisor review
« Modeste »

The room size was o.k., but qualiy really low. In the room, there was mould in the corners and in the shower the holder for the sprinkler head was broken. The air conditioning was quite noisy and there was no real chair, only a stool. The bed did not have a good mattress and no slat base. I remembered ibis budget as the cheap chain of ibis, however this experience was rather youth hostel like quality instead of a budget hotel.

Octavian T. Families - 21/06/2018 AccorHotels certified review
« Good »

Good, clean room as expected! I stayed to this hotel before!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Families - 06/06/2018 AccorHotels certified review
« Good breakfasts, too hot in the room, beds not very comfortable »

Satisfactory accommodation for low budgets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Filip Business - 30/04/2018 AccorHotels certified review
« it was ok »

The room was a bit to small and not very clean. It was, though, in overall, satisfying.

Maria Business - 23/04/2018 AccorHotels certified review
« Quite good »

Generally speaking it was ok.

Ilona D. Business - 20/04/2018 AccorHotels certified review
« A good location but no warm atmosphere. »

Bathroom (toilet) was not clean upon arrival! It is mentioned at the entrance fence that the reception is open 24 hours but it is not mentioned how to reach the reception hall (e.g. when you don't have your code yet and the garage fence is closed). Only once at the reception, I was told that the little entrance door next to the parking site always remains open.

Dustyroux Solo - 16/04/2018 AccorHotels certified review
« Comfortable beds,very clean, quiet with windows closed and the tram to everywhere on the doorstep. »

Enjoyed the breakfast, loved the tram and convenience of it being so close, parking for the car and the staff were all very easy to get on with and as helpful and eager as possible. Will choose this hotel again if in Strasbourg.

L. V. Business - 14/04/2018 AccorHotels certified review
« Flight delayed, could not reach the hotel by any means. »

Our original intent was to arrive to Strasbourg in 10.4. Due to the strikes in Germany our flight was cancelled and moved to the evening of 11.4. I tried to call about our delay to the hotel, but the number did not work. After that I mailed to the hotel, and got response where I was told to do the changes in my account/ibis page. I tried this, but the page did not work correctly. I did not receive answers for my next email, where I asked what to do. Next day (11.4) we flied to Frankfurt and did arrive to Strasbourg at midnight. I was worried that hotel had cancelled our reservation and tried to contact the hotel directly, but the number did not work. Finally I tried to contact the hotel by the Ibis service center. I did this 3-4 times, while travelling on the bus or waiting in the airport. The service center was helpful, and contacted to the hotel. Problem was though that nobody in the service center talked French, and nobody in the hotel talked English. I ever called to my colleague to contact there, since she speaks french, but apparently she failed to contact the hotel as well. So I could not negotiate with the hotel through the service center either. I got in to the web page during this day too, but it had already marked our reservation as expired. This increased my anxiety. I had one colleague and 9 students with me, and we were going to arrive to the city at midnight, I could not risk it and just hope there would been rooms for us. That is why I had to reserve a new hotel for us, and just forget the reservation we did to Ibis Budget Strasbourg Palais de Congres. During the 12.4, our day was full and we mostly spend our time in the European Parliament. We would have had time to visit the hotel at evening (after 7pm), but I was personally pretty through with the experience by now. We left the city yesterday without having never been able to contact the hotel, feeling extremely dissatisfied. The problems to contact the hotel felt almost absurd in some point.

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