Hotel - ibis budget Troyes Centre
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Troyes Centre

3.0/5 927 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Reduced mobility facilities
  • Pets allowed 5  EUR

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 59 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
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3.7/5 AccorHotels Rating 3,033 reviews

Our guest reviews for ibis budget Troyes Centre

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 927 reviews
Anonymous Couples - 08/07/2018 AccorHotels certified review
« Reasonable »

We regularly stay at the Ibis Budget in troyes, it is very well placed in the centre of the town, the staff have always been efficient and friendly and despite outward appearance (the car park approach is terrible) it is clean and well maintained. BUT the last two occasions we have stayed there the hotel bedroom was unbearably hot. Please install air conditioning or at least provide fans!

Anonymous Couples - 06/07/2018 AccorHotels certified review
« Rather noisy! »

We had a room overlooking the main road...it was so noisy...I hardly slept...we are returning in a weeks time and have requested a room at the back of the hotel. The breakfast room was very congested...difficult to find a seat .

Lola Friends - 24/06/2018 AccorHotels certified review
« Correct »

Bon moment.

Anonymous Solo - 18/06/2018 AccorHotels certified review
« fairly good but too hot »

breakfast was good, the room was a good size, it was clean. But it was too hot & there was no air com. If i left the window open the noise from the road outside kept me awake

Anonymous Couples - 08/06/2018 AccorHotels certified review
« Mr dc R. »

No air com unhealpfull staff unclear parking info

SoniaWreviews Family - 07/06/2018 TripAdvisor review
« Hot rooms and argumentative receptionist »

Firstly it was hard to find parking as it's not sign posted, it's before the hotel situated on a very busy high street. So we had to drive around couple of times. Receptionist was arguing that we didn't pay the room yet not the breakfast for children which was not included. She didn't even welcome us to the hotel. Only lifted her head with a sour face once we said Hello. Rooms had no air-conditioning, street was busy with cars till 3am! as we had a street side room. At least breakfast was nice, but we came in at the end of May and some reviews said it gets very busy during holidays. Definitely one hotel to avoid due to the air-conditioning.

Allan Couples - 23/04/2018 AccorHotels certified review
« Efficient, clean and comfortable »

We booked on line one hour before arriving at the hotel and the manager was ready for us and our room was ready. Very efficient.

Anonymous Families - 16/04/2018 AccorHotels certified review

Easy, functional, convenient, good value for money

Larad (. S. Solo - 16/04/2018 AccorHotels certified review
« Very good location, good parking, clean, and with very pleasant and helpful staff. »

Finding the hotel for the first time was a little tricky; after that, though, no problem. The parking is very good, and amazingly convenient for what is effectively a city-center hotel. The room was clean and fresh; linen, towels and toilet were fresh, clean, and perfectly adequate. The staff were very pleasant and helpful, and breakfast was most sufficient, particularly the coffee, although you might notice that almost everyone who takes a café au lait tops it up with a double expresso.

Ann J. Couples - 11/04/2018 AccorHotels certified review
« Ok but disappointed with how small the room was.Everyone was very helpful »

Everyone very helpful and polite , room disappointingly small but clean .our first night was rather noisy and disturbing into early hours of morning with people coming in and being very loud , and people running backwards and forwards along the corridor.

Family - 11/04/2018 TripAdvisor review
« One night stop over on way back from the Alps »

We use this hotel as a one night stop on the way to/from the Alps.The location is really good being a short walk from the city centre. There is ample free parking at the rear of the hotel up a ramp. The exterior of the hotel, particularly at the rear looks very run down. The parking is on level 2 and you can access the hotel directly on this level if you have the door code which you only get after you have registered at reception. The rooms have always been clean and provide enough facilities for an overnight stop. They are much better than the F1, as you have the ensuite shower room and toilet. Things to improve: 1) Check In process - machine wasn't working and single receptionist was overloaded leading to long queues. Why not just text the room numbers and door codes to people who have checked in online? 2) Noise - there is a lot of noise from the corridors from late arrivals and early leavers, more sound insulation and non-slamming doors would be good. 3) Better sign posting and tidy up of the parking area to the rear.

C. Families - 09/04/2018 AccorHotels certified review
« Booking system is a disaster »

Booked 2 rooms only got 1 . Was horrendous as We have 3 children and we had to sleep in 2 beds.

Heidi F. Friends - 08/04/2018 AccorHotels certified review
« Disgusted with total lack of staff training leading to our reservation being deleted leaving us with nowhere to stay. »

Couldn't say as your untrained staff cancelled our booking leaving our party ( including a 7 year old with a broken leg) with nowhere to stay. Will not be recommending anyone to stay with you ever, as staff washed their hands of the problem offering no alternatives. Up until this point we were repeat customers but your total lack of customer care has made us and all in our party adimate that we will never set foot in an Ibis hotel again.

Martin G. Families - 05/04/2018 AccorHotels certified review
« Perfect location, satisfactory hotel. Carpark security appeared non existent »

Perfect position. Warm welcome when we arrived and very pleasant staff throughout our visit

Anonymous Couples - 22/03/2018 AccorHotels certified review
« good »

receptionist welcoming and helpful

Anonymous Couples - 12/03/2018 AccorHotels certified review
« Well located budget hotel with good buffet breakfast »

Location good to access town centre and we were able to park on the street outside. Room ok but second pillows would have been much appreciated. Buffet breakfast good.

Chris Couples - 10/03/2018 AccorHotels certified review
« Very helpful »

Comfortable beds helpful staff and plentiful breakfast

Anonymous Families - 26/02/2018 AccorHotels certified review
« Functional but not one to be repeated »

The room was very noisy with both traffic and other guests. The room was functional, but needed maintenance. It was poor in comparison to other ibis budget hotels we'd stayed in. The staff were friendly and helpful.

Anonymous Families - 20/02/2018 AccorHotels certified review
« Adequate although could be better for the price paid. »

The hotel is in a convenient location. Rooms were clean although there was a lipstick mark on bed sheet. We booked 2 rooms. Both bathrooms had an extremely foul smell of drains which was very unpleasant. We did an online check-in which automatically took a larger sum of money per room for any extras and stated that balance would be refunded on departure. On arrival it was assumed we would have breakfast and we said we would. We later (around 7.30pm) spoke to lady on desk to cancel breakfast saying we would be leaving early. This was a different member of staff to the one we met on our arrival (who had been pleasant). She was very surly and not interested in helping us. In fact she was extremely rude and barked at us saying as we had pre-paid breakfast could not be cancelled. This was not at all what we understood from the email correspondence. She just repeated the same message with absolutely no customer service, no pleasantries and certainly no apology. As a customer I don't think I have ever been treated as rude as this in a hotel by a member of staff.

James Families - 20/02/2018 AccorHotels certified review
« OK but service frosty, breakfast sparse and no sheets for third bed »

Location and room were fine for budget. However, there was no available bedding for third bed, no extra pillows available, no plates or large spoons provided at breakfast, staff very stressed and loud argument between other guests and staff.

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