ibis budget Dunkerque Grande Synthe 1 star

Customer review rating 3.9/5 1,101 reviews
+ 8 Services
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free secure parking

  • Free WiFi on all of the hotel premises

  • Television in the room

  • Breakfast from 6:30 during the week

  • Three person rooms available

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Dunkerque Grande Synthe

Rue de la Porte de Lille
ZAC de Courghain
59760
grande synthe
france

Tel: +33892683163

Fax: (+33)3/28218004

Contact email

Check-in from 12h00

Check out up to 12h00

  • DK BUS :   C1 sortie arrét galilée

  • By plane

    LILLE At 85km / 52.82 miles

  • By car

    N1 par A16 sortie 56 At 0km / 0 miles

GPS :51.007301, 2.310909

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 11
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 11
  • Wireless internet in your room

Our guest reviews for
ibis budget Dunkerque Grande Synthe

100% genuine reviews from our guests

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AccorHotels Rating 3.9/5

1,101 reviews

Locked out!

Customer review rating 3.9/5

Paul Couples - 13/08/2019 AccorHotels review

We missed our designated ferry and arrived at the Hotel at around 05.00. The booking - in machine declined my card , the one I had used to book the room on-line. I tried other cards but remained locked out. We only got in when the staff arrived at 06.00 and admitted us. We slept until 10 . 30 so we could book out at 11.00.

Dear customer, we are sorry that the service was not up to par, thank you for your comments, you arrived at 5:44 am and had to wait until 6 am for the person to arrive, there was an intercom you could have rang. the problem with your credit card is beyond our control. I also contacted the IT department to find out why your card did not work. please accept our apologies again. kind regards

Ok for the price

Customer review rating 3.9/5

Anonymous Couples - 12/08/2019 AccorHotels review

Small hotel, clean, staff polite.

Dear CLAIRE B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

clean, good, but uninspired budget hotel rooms

Customer review rating 3.9/5

Wb Families - 30/07/2019 AccorHotels review

Acces and check-in all very straightforward. Keycode access seems a bit unsafe if someone looks over your shoulder. Beds are very nice. warm room, no airconditioning. Breakfast rather simple, only the baguette is proper. Pain-au-chocolat (the only dough based alternative) looks like cheap-end pre-packed one. Safe compound, all fenced in. So no extras worth writing about, but again: The beds are very nice and the place is clean!

Dear WALTER B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tired old stopover

Customer review rating 3.9/5

Clive B. Couples - 24/07/2019 AccorHotels review

We have used this ibis budget for many years. Now it is showing its age compared to new ibis budgets. Still clean, good buffet breakfasts, but decor (especially bathroom) is needing to be refreshed.

Pleasant stay - thanks

Customer review rating 3.9/5

Paul Families - 22/07/2019 AccorHotels review

Free parking easy access, thanks Ibis

most experience is subjective but facts are not

Customer review rating 3.9/5

Eamondevalera Couples - 09/07/2019 AccorHotels review

The first item we saw in reception was a microwave oven: excluded from the webpage facilities listing of the hotel; not smart or helpful to guests preparing for their stay who may wish to provide their own food to eat at the outdoor tables provided for that purpose. (Asked previously about this facility, in advance, an Ibis hotel in UK - Gloucester - was unable to provide this information though the member of staff questioned was French.) This former Etap hotel has not been very well maintained. In room 212 the shower tray was cracked and poorly repaired, the three double bed legs at the head were unstable (as was the bed). Cleaning was good. Front of house service was good (though we were given a triple room after booking a double). Breakfast was adequate.

Dear MALCOLM G., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.9/5

Anonymous Friends - 07/07/2019 AccorHotels review

The was a little worn out, but it was still nice. The break-fast was very good.

Excellent 24hr access. Can pay by card at the door

Customer review rating 3.9/5

Anthony W. Families - 07/07/2019 AccorHotels review

Very clean. Excellent room. TV shower toilet. All private. Card machine at door so can access 24hrs a day. Private free parking. Excellent price. Would reccomend to all.

Childs bed was not made up for our arrival

Customer review rating 3.9/5

Mrs J. O. Families - 06/07/2019 AccorHotels review

After a very long day driving from Glasgow we checked in to find that my son’s bed was not made up at all. After a 10 hour drive the last thing I wanted or had the energy to do was to climb up into a bunk bed and start putting a sheet on and making up a bed. I prebooked and paid and even did online check in so it wasn’t as if the hotel wasn’t expecting us. It was not what I needed!

Customer review rating 3.9/5

Anonymous Families - 22/06/2019 AccorHotels review

Great price It was a budget hotel, if you just need a place to crash along your journey this place is a great value. Don’t expect too much but it had everything you needed

Dear BROGAN P., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Value for money

Customer review rating 3.9/5

Jennifer T. Couples - 20/06/2019 AccorHotels review

We have stayed at this hotel before when it was an Etap, it’s basic and that for us is all you need for overnight, room was clean but the bathroom did have a smell, very quiet no disturbance from other quests, on the morning we had overslept and the staff came to see if we were ok and still wanting breakfast which I thought was very thoughtful.

Dear JENNIFER t., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable budget overnight

Customer review rating 3.9/5

Mrs P. Couples - 19/06/2019 AccorHotels review

Good nights sleep

Dear JUNE HAYTER P., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect as a base for a few days

Customer review rating 3.9/5

Gary V. Friends - 17/06/2019 AccorHotels review

Clean & functional, staff were helpful. Only let down by location - nowhere to eat within walking distance.

Friendly and comfortable stay in ibis Dunkirk Grande Synthe

Customer review rating 3.9/5

Philipp F. Solo - 17/06/2019 AccorHotels review

Clean rooms, friendly staff and fast service. I was very impressed. Only minus (regarding breakfest): I would appreciate nature yogurt without sugar. I am not allowed to eat jogurt with sugar due to diet reasons.

Convenient location for onward travel

Customer review rating 3.9/5

Jack D. Couples - 17/06/2019 AccorHotels review

Good place for an overnight stop for onward travel: not a commercial location for shopping, cafes etc, so if that is what you want go elsewhere. But, if like us, you need a B&B for a night with minimal frills and good value, then go for it!

Nice clean and well run

Customer review rating 3.9/5

Dave T. Friends - 17/06/2019 AccorHotels review

Good

Very convenient for the ferry and easy to locate

Customer review rating 3.9/5

Anita S. Couples - 12/06/2019 AccorHotels review

We like this hotel and usually try to book when we visit Europe. It is simple but very convenient for us, has clean, comfortable rooms and has secure free parking. However, I am always hoping for a breakfast with a better selection of savories such as paté, cold meat, boiled eggs which other Ibis budgets provide. I'm a little fed up with the small cheese wedges, and am not keen on sweet stuff. Also, it would be nice to have a chair to sit on in the room rather than a stool.

Dear JOSEPH S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Was what I expected

Customer review rating 3.9/5

Anonymous Solo - 11/06/2019 AccorHotels review

Not easy to check in with the machine No place for leaving a bike

Dear KLEINKNECHT G., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect for a quick stopover

Customer review rating 3.9/5

Brian Couples - 10/06/2019 AccorHotels review

Clean rooms.

Dear BRIAN P., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not as pleasent

Customer review rating 3.9/5

Vishal Families - 10/06/2019 AccorHotels review

Hotel stinks beds were comfortable however rooms require refreshing. Price paid was too much for quality of room

Dear VISHAL A., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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