Hotel - ibis budget Dunkerque Grande Synthe
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Dunkerque Grande Synthe

3.5/5 355 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed 5  EUR

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 43 rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
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3.9/5 AccorHotels Rating 712 reviews

Our guest reviews for ibis budget Dunkerque Grande Synthe

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 355 reviews
Ann W. Couples - 12/07/2018 AccorHotels certified review
« Clean, comfortable & convenient »

I have used this budget hotel several times over the years, generally for one night on homeward bound journeys to the UK. It is as I say - clean, comfortable and convenient. Staff are pleasant and welcoming. One little niggle I had this time was the breakfast is €6.60 for all you can eat but my husband is Type 2 diabetic and on a low carbohydrate diet to control his blood sugar level. There was very little in the breakfast choice that would help him. There was portions of cheese in the fridge but all the choices to go with the bread on offer were sweet e.g. honey, Nutella and jams. Also the warmed milk on offer ran out and was not replenished even though it ran out at 08.45 and breakfast was served until 09.30. Other than that our stay was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN W., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

M. Families - 09/07/2018 AccorHotels certified review
« Room was terrible, breakfast okay »

Room was too small for 3 shabby, and the bathroom totally inadequate. Showering caused a major flood of the bathroom on became a wet room!! Breakfast okay but staff member was comatosed and barely breathing ! Not the best welcome to France!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRUCE M., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Solo - 04/07/2018 AccorHotels certified review

Room was clean but did not feel safe being woman on my own being given a ground floor room. When i asked about it the person on Reception just shrugged his shoulders and was very unhelpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUTH S., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The hotel and the parking are closed at night, the room door just open with a unique code that the reception give to you. We did the maximum for giving you safety.

Couples - 23/06/2018 TripAdvisor review
« Terrible hotel stayed in four other Ibis hotels on our tour and this one needs to be knocked down »

From the moment we arrived with no receptionist and after the stupid way to enter hotel and receive our room number, we found our room in dirty dark corridor with no lift the whole experience was awful. The room its self was clean but needed a refurb, very tired and I don't like sleeping with another bed above me very odd shape room and shower.. All in all the hotel on an housing estate, the rooms and front of house experience needs seriously looking at. Stayed in Ibis Budget Tours twice wonderful hotel, Oviedo and Irun all of which I would recommend and certainly go back to. In future I would look at Trip Advisor before booking any Ibis hotels never to be put through what we went through with Grand Synthe If we could have had our money back and booked else where we would have done. Never written on Trip Advisor except when we have had good and well presented hotels and holidays, but this one needs to go on there to warn people of the disgrace that it is. Please do something about it.

Kevin G. Families - 21/06/2018 AccorHotels certified review
« Good value »

For a budget it was good Breakfast good have been better

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN G., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs H. W. Couples - 16/06/2018 AccorHotels certified review
« Clean & comfortable - good value for money. »

Have used Ibis budget hotels on many occasions without problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HILDA W., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marcin Couples - 11/06/2018 AccorHotels certified review
« not the greatest Ibis hotel »

Room was very distressed. It wasnt very clean either with a lots of dust under the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCIN K., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

June Couples - 09/06/2018 AccorHotels certified review
« Budget over night stay »

Comfortable overnight stay in a budget hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUNE H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jack D. Couples - 08/06/2018 AccorHotels certified review
« Convenient location »

Hotel was easy to reach and convenient for our onward journey via Lille. Fine evening meal at the hotel next door. Excellent breakfast- but we did not need the duvet, far too thick for summer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIAN M., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 30/05/2018 AccorHotels certified review
« Simple and efficient stay »

Basic but functional hotel with simple and efficient check in. Would have been nice to have had the second bed already made up rather than having to sort the sheets ourselves at 2am

David N. Couples - 25/05/2018 AccorHotels certified review
« this is one step up from F1 'hotels'. »

Having stayed in other Ibis Budget hotels I was very disappointed with this one. No lift, the plastic bathroom cabins in the bedrooms - clearly an after thought - took up a lot of space. Lack of space made the rooms very warm as there was no air conditioning. Very small breakfast dining area - as if they dont expect many guests to eat there. The breakfast range was not up to the standard of other ibis Budget hotels we have stayed in. Will not use this again nor would I recommend it to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID N., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 21/05/2018 TripAdvisor review
« Newly decorated »

Much better now had been re-decorated. Stairs still need attention. Could do with more Englush Tv stations. Good accesd to motorways and shops. Ideal place to stay after long journey either on continent or from North of England. Good price too with free parking. Will stay there again.

Anonymous Couples - 20/05/2018 AccorHotels certified review
« useful for a stop over »

Good stay. Comfortable bed. Decent breakfast-a bit short on the savouries. Be nice to have some eggs or meat pate. Handy for the ferry and shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Friends - 16/05/2018 AccorHotels certified review
« No food was available on arrival as the vending machine was broken »

No food was available on arrival as the vending machine was broken Thursday was a bank holiday, meaning breakfast did not start until 07:30. This was not posted in a clear way. There was a piece of paper on the edge of the reception desk with this detail in small print. As the reception area was dark and un-manned this was easy to miss. This should be posted at the automated check in point and on the entrance door

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW P., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 13/05/2018 AccorHotels certified review
« Poor service »

Not satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENIS M., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Malcolm Friends - 05/05/2018 AccorHotels certified review
« Very nice, a friendly hotel »

Check in late at night was very easy, the room was very clean and the sleep was wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM L., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs P. Couples - 30/04/2018 AccorHotels certified review
« overnight in budget hotel »

comfortable and fine for a cheap overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUNE H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Phil Solo - 11/04/2018 AccorHotels certified review
« Exactly what an Ibis Budget Hotel is supposed to be. »

Easy to check in (though the print is a bit small); clean, quiet, comfortable bed, warm room, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 10/04/2018 AccorHotels certified review
« Comfortable stay »

Nice and clean room, comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 08/04/2018 AccorHotels certified review
« Very Good »

Staff very helpful. Room clean. Access (after hours) a bit complicated but it worked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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