Hotel - ibis budget Dunkerque Grande Synthe
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Dunkerque Grande Synthe

3.0/5 367 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 43 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating 841 reviews

Our guest reviews for ibis budget Dunkerque Grande Synthe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 367 reviews
Yves Families - 17/09/2018 AccorHotels certified review
« Correct but Not so comfortable »

Hotel was quiet. We slept well. But the room seemed less pra tcal than the one we had during our previous stay. The floor was not clean. The bed was moving a lot on its unscrewed feet. The bathroom's door was making noise and showering was difficult.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVES L., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Paulo Solo - 09/09/2018 AccorHotels certified review
« Good and quiet place »

Very modest hotel, but well clean and located in a very useful area to get the motorway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULO M., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N.a. Couples - 05/09/2018 AccorHotels certified review
« bahtroom to small, run down and obsolete »

location very good, staff friendly. but shower in the bathroom is to small. when using the shower, the bathroom and toilet gets totally wet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOLGER S., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Philip Families - 03/09/2018 AccorHotels certified review
« Convenient and good value »

Self-service check-in useful when arriving late. Convenient for ferry. Good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul Couples - 31/08/2018 AccorHotels certified review
« A good nights sleep in an easiliy accessed hotel. »

As expected from Ibis, a warm efficient welcome. Good secure, video surveilled parking. Comfortable clean no-frills room at a fair price. Thank you. Just as expected. That's why we come to you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Phil Solo - 31/08/2018 AccorHotels certified review
« exactly what an Ibis budget hotel should be »

reception was staffed, service was rapid and polite. Room was clean and warm, bathroom clean and well-appointed. Location was quiet. Bed was comfortable. Breakfast was ample and varied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tim Families - 29/08/2018 AccorHotels certified review

Very good for the price of room

Michael Couples - 29/08/2018 AccorHotels certified review
« Somewhere good to spend the night en route »

Access to the hotel was a little unclear as we arrived very late

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL L., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 29/08/2018 AccorHotels certified review
« disappointed »

Hard to understand entrance after 21.00 the email confirmation should have a photo included also i wish you had given me the option of staying on the 1st floor hotel needs a full revamp..its tired old and not up to date next door is a new hotel..so competition is important your website does not work well with an iphone in the car..i have had this experience many times and i usually give up and go elsewhere owner this morning was very nice and i was able to buy a filter coffee at 6.30am excellent

Emmanuel P. Families - 23/08/2018 AccorHotels certified review
« Not clean / impropre »

Keeping in mind that this is a 1 star hotel, I remain very dissatisfied because at least the hotel is not clean. The staircase is dirty and could be vacuum cleaned. The room are dusty, especially in the corners and under the bed. By way of comparison, the Ibis budget in Senlis is new, renovated and looks clean, with a similar price. As such, the Ibis hotel of Dunkerque is overpriced ( I reckon 30 Euros per night is the right price). I will fill in a complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMANUEL P., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sewfast Couples - 23/08/2018 AccorHotels certified review
« Satisfactory »

All was as we expected, just one complaint: the design of the shower was such that it was impossible to wash without flooding the shower room floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Richard F. Couples - 23/08/2018 AccorHotels certified review
« Good for a one night stop »

As the name Ibis Budget implies, this is a basic hotel with adequate facilities and a bit of a limited breakfast choice. It is very conveniently located, just off Junction 56 of the A16 and therefore a good first or last night stop after or before crossing to or from Calais. It's a shame there is no restaurant within walking distance and Grand Synthe itself is a rather dead place. Need to drive to Commercial Centre near Junction 54 (Auchan) - can recommend Crocodile Buffet - all you eat from a clold buffet, plus all you can eat from a dessrt buffet plus all you can drink for €18.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD F., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Matt D. Business - 22/08/2018 AccorHotels certified review
« Convenient location, good value »

Clean, comfortable, quiet. Good breakfast. Room a little spartan, could do with a little more desk space and something more comfortable than a plastic stool to sit on. The Booking.com link sent by a friend which would have given us both a discount told me the hotel was fully booked but I was able to book direct (at full price).

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAT D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

J A. L. Solo - 16/08/2018 AccorHotels certified review
« Ok but vending machines broken. Get them fixed »

Ok. Could do with at least a kettle in the room. Nice to be able to make a hot drink after long travelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES l., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Steve J. Couples - 13/08/2018 AccorHotels certified review
« Good Value for Money but how do you get into the car park »

We know what we are going to get at an IBIS budget hotel and it was exactly as expected and ideal for a 1 night stop off when travelling. But we couldnt work out how to get into the car park which needed a code in the entrance lock. We guess it was our room key code BUT we didnt have that when we arrived in the car !!!! It was a bit annoying but not a deal breaker

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN J., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dave Couples - 12/08/2018 AccorHotels certified review
« Odd night - Generally satisfied »

Ibis Budget Grande Synthe was okay. Distinct and unusual scent permeated the lobby upon arrival. It was a hot evening, due to the weather. The room was okay, but without climate control. The climate control was beyond the capacity of the Ibis Hotel. Although neighbors were entertained. We heard screams of Oui, Oui, Oui and Merci Beaucoup till 0300. Finally, they silenced about 0301 and we got a brief nap before our departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Families - 06/08/2018 AccorHotels certified review
« ok »

I have read many reviews so didn’t have much expectations so our experience wasn’t as bad as I thought it could be. The main problems were something not much the hotel can do, inconsiderate people arriving late ferry/getting early ferry making noises in corridor/car park, the smell of bins(?) around the area the following morning. Oh I didn’t receive the text message with the code for gate/doors so I emailed the hotel, received the reply in time.

N W. Families - 28/07/2018 AccorHotels certified review
« Disappointing! »

We had booked to stay in this hotel for one night prior to sailing back to the UK from Dunkirk. Having stayed at numerous Accor Group hotels over the years, including an Ibis Budget hotel in Aberdeen, we were confident that this hotel would fully meet our requirements. Unfortunately, it was a particularly unpleasant end to a fantastic holiday. We do not mind basic, but I would expect that not to extend to the levels of cleanliness. It was very obvious that a very basic level of cleaning had been carried out before our arrival in our room. Picture rubbish under the bed, pubic hairs in the shower and bathroom, thick dust/grime/dirt around the skirting boards, rim of the bunk bed and you might get some sense of what it was like. The photographs on the website are very misleading on every level - the exterior of the hotel is completely different and the bright, welcoming rooms are the complete opposite. We have never felt so disappointed and would definitely reconsider staying in an Accor Hotel again.

Heidi Couples - 25/07/2018 AccorHotels certified review
« Lige i underkanten af godt ferie ophold »

The beds are to hard for more than 1 night :-( The cleaning is to poor or none ( only the things we are used was cleaned but what about the rest ? The breakfast was fine - only one day the coffie was cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN P., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Family - 25/07/2018 TripAdvisor review
« Quick stop »

I tried to contact reception to notify a late arrival due to ferry issues, however I could never reach anyone on the phone. I arrived around 02:30 am and everything was with a machine by the entrance, no reception. The room was OK, clean and as the title said perfect for a quick stop. Only problem was on the breakfast, I didn't reserve, hence no breakfast available. A little difficult to book without receptionist, though.

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