ibis budget Saint Gratien Enghien les Bains 2 stars

Customer review rating (ALL Rating) 3.8/5 558 reviews

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Description

Our accommodation(s)

Room

TRIPLE - Room with a large bed and a bunk bed

Non contractual photo

  • 3 persons
  • Bedding 1 x Double bed(s) and 1 x Bunk bed(s)

Hotel location

ibis budget Saint Gratien Enghien les Bains

2/8 Boulevard Pasteur
95210 ST GRATIEN
France

GPS:48.965549, 2.282455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  558 reviews

TripAdvisor Rating  3.5/5  314 reviews

Lovely location

Customer review rating 0.5/5

Emmanuel Couples - Confirmed reviews ALL

Corridor and room smelling of cigarette. Bathroom very dirty, bed lining wasn't changed "room 310"for 3 days, stain all the wall / floor tiles. No kettle, No electric iron, not even a small bottle of water which cost 0.30 Euro. The receptionist on Sunday morning is nasty, it's like he was forced to be at work.

Dear MANG D., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Worst hotel ever

Customer review rating 0.5/5

Miguel A. Families - Confirmed reviews ALL

We received room 223, the window was broken, as was the heater... we were moved to room 221, the bunk bed was not done and had big blood stains... we were moved to room 219, were the heater was dirty and we had to do the bunk bed... The worst hotel we have ever slept in.

Dear MIGUEL A. H., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ok

Customer review rating 4.0/5

M. Couples - Confirmed reviews ALL

Just fine

Dear BOLOHAN M., We very much appreciate your comments regarding your stay at the ibis budget Saint-Gratien Enghien-les-Bains. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was alright

Customer review rating 3.0/5

Nos Families - Confirmed reviews ALL

My experience at your hotel was ok. I didn't have much expectations. However, it would be good for house keepers to tidy up, when required during their service.

Dear Nosakhare O., Thank you for taking the time to tell us about your experience at the ibis budget Saint-Gratien Enghien-les-Bains. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice trip

TripAdvisor rating 5.0/5

Flori Z TripAdvisor review

Hotel quite close to the train station, clean room, quite warm in the room, friendly staff. Exactly what you need for a city break. The transport to Paris was very good and easy. Nice and quiet city in the evening.

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Other web-users rate our hotel

  • 293 reviews 8.7/10 Location
  • 601 reviews 3.6/10 Room
  • 482 reviews 8.9/10 Service
  • 371 reviews 3.1/10 Comfort
  • 359 reviews 2.4/10 Cleanliness
  • 118 reviews 6.1/10 Breakfast
  • 78 reviews 3.6/10 Vibe
  • 74 reviews 2.1/10 Amenities

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