ibis budget Epinal 2 stars

TripAdvisor rating 3.5/5 158 reviews
+ 11 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Electric car recharging units
Catering
  • Breakfast
  • Self-service catering

Hotel location

ibis budget Epinal

Rue des Rapailles
ZA de la Roche
88000
epinal
france

Tel: +33892683189

Fax: (+33)3/29341117

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    METZ-NANCY-LORRAINE AIRPORT At 112.65km / 70 miles

  • By car

    RN57 sortie Epinal At 0.1km / 0.06 miles

GPS :48.185631, 6.473297

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: ‌3
  • Area: From 10
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: ‌2
  • Area: From 10
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

Our guest reviews for
ibis budget Epinal

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

953 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

158 reviews

Clean, safe and enjoyable

Customer review rating 3.9/5

James B. Families - 07/07/2019 AccorHotels certified review

We stayed at this hotel on our way to Italy, the hotel was in a decent and quiet area with nearby places to eat. It was very clean and felt safe which is important to us when we travel. Would definitely stay here again and recommend to others.

Our experience with previous IBIS BUDGET hotels was better

Customer review rating 3.9/5

Anonymous Couples - 22/06/2019 AccorHotels certified review

Compared to other IBIS Budget hotels. This one was disapointing. - room not ready at check-in time - shower and toilet in same cabin - not enough places in breakfast area (had to wait for free table) - car parking space not closed at night

Dear Mr P., Thank you for taking the time to tell us about your experience at the ibis budget Épinal. Please allow me to express my sincerest apologies. I am sorry your room was not ready when you arrived, our rooms are available from 12noon. Please note that you can contact the hotel (by phone or email) prior to your arrival to inform at what time you are arriving, in order we make sure your room is ready on time. Our car park is complimentary for our guest, but it is not secured. You stayed with us during a high period as we welcomed people from a congress at the same time, which is the reason why the breakfast room was crowdy. We appreciate your sharing your concerns, and apologize again for all the inconvenience Sincerely, Julie and her team
Customer review rating 3.9/5

Anonymous Families - 02/06/2019 AccorHotels certified review

Impeccable

Chère Madame S., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Épinal. C’est avec grand plaisir que nous recevons vos compliments. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau chez nous! Cordialement, Julie de l'hôtel ibis budget Epinal et toute son équipe.

Very minimal facilities at not much cheaper price than better Ibis in the centre of Epinal

Customer review rating 3.9/5

Anonymous Couples - 29/04/2019 AccorHotels certified review

Staff on arrival very helpful. Supplied extra pillows (only one per person in the room) and hairdryer on request. Staff at breakfast spoke no English, which was not a pleasant experience. Croissants all gone, coffee and tea had to be queued and fought for in badly arranged and cramped area. We wanted the Ibis Central in Ibis but could not get in, and regret choosing the Ibis Budget.

Dear Mrs H., Thank you for taking the time to tell us about your experience at the ibis budget Épinal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are a 2** hotel, also called economic hotel, with the minimum required in the room. As mentionned, there is only 1 pillow per person in the room, but we offer extra pillows on request, as well as the hair dryer. Ibis Epinal Centre is a 3*** hotel which is a category above us. I am sorry they could not welcome you. Sincerely, Julie - from Ibis Budget Epinal and her team

Friendly service, decent breakfast

Customer review rating 3.9/5

Richard B. Families - 22/04/2019 AccorHotels certified review

The woman at reception, the new manager, was very friendly and helpful. The location was reasonably quiet - not right by a busy motorway or similar. The breakfast was reasonable, and we were pleased with the effort to be more eco-conscious in choice of products, e.g. reducing plastic packaging.

Dear Mrs and Mr B., We very much appreciate your comments regarding your stay at the ibis budget Épinal, it is always a pleasure to receive positive feedback. We are delighted to read that you enjoyed your stay with us, and much appreciate our welocming staff as well as our breakfast. We have decided to avoid all the single use plastic, and we try our best to reduce our impact for the planet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie from ibis budget Epinal and her team
Customer review rating 3.9/5

Mickael Solo - 15/02/2019 AccorHotels certified review

no problem at all, all as expected

Dear M. H., We very much appreciate your comments regarding your stay at the ibis budget Épinal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie de l'hôtel ibis budget Epinal et toute son équipe.

Super

Customer review rating 3.9/5

Anonymous Solo - 27/01/2019 AccorHotels certified review

Ras

Madame A., Nous vous remercions pour votre retour suite à votre séjour à ibis budget Épinal. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes désolé que vous n'ayez pas eu l'opportunité de voir un membre de notre équipe lors de votre séjour. Nos horaires sont restreintes chez IBIS BUDGET, et la réception ouverte de de 7h à 12h, et de 17h à 21h le WE. Nous espérons avoir le plaisir de vous accueillir "physiquement" de nouveau chez nous. Cordialement, Julie de l'hôtel ibis budget Epinal et toute son équipe.
Customer review rating 3.9/5

T. Business - 12/11/2018 AccorHotels certified review

simple efficasse cordial

Cher Monsieur T., Nous vous remercions pour votre commentaire. Nous sommes heureux que vous ayez apprécié votre séjour parmi nous, et nous nous réjouissons d'avance de vous accueillir de nouveau chez nous. Cordialement, Julie de l'hôtel ibis budget Epinal et toute son équipe.
Customer review rating 3.9/5

Gary Couples - 23/07/2018 AccorHotels certified review

The air-conditioning did not work. The breakfast was bearly worth the price.

Dear GARY, Thank you for taking the time to tell us about your experience at the ibis budget Épinal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie de l'hôtel ibis budget Epinal et toute son équipe.

Clean and comfortable

Customer review rating 3.9/5

Sharon Friends - 01/07/2018 AccorHotels certified review

Good. Clean and comfortable.

Dear Mrs O., We very much appreciate your comments regarding your stay at the ibis budget Épinal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, Julie from ibis budget Epinal and her team

nice stay

Customer review rating 3.9/5

Jeeves Solo - 13/06/2018 AccorHotels certified review

congratulation to the women in charge, doing everything alone, being nice and efficient Room ok

Cher Monsieur D., Merci beaucoup pour votre commentaire suite à votre séjour à Ibis Budget Épinal. C’est avec grand plaisir que nous recevons vos compliments. Cela nous va droit au cœur! Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur D., à l’expression de nos sentiments les meilleurs. Bien à vous, Julie de l'hôtel ibis budget Epinal et toute son équipe.

fantastic stop-over Hotel,

Customer review rating 3.9/5

B.gt B. Couples - 24/02/2018 AccorHotels certified review

Clean, tidy & as always the staff are very helpful. Great Rest. within 200 yds. Hotel is only 800 yds. from motorway to Basle

Dear BASIL T., We very much appreciate your comments regarding your stay at the ibis budget Épinal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, L'hôtel ibis budget Epinal et toute son équipe.

good basic bed

Customer review rating 3.9/5

Emo Friends - 11/10/2017 AccorHotels certified review

went well.

Dear SAVIO T., We very much appreciate your comments regarding your stay at the ibis budget Epinal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, L'hôtel ibis budget Epinal et toute son équipe.
Customer review rating 3.9/5

Roberte Business - 21/09/2017 AccorHotels certified review

alles ok.

Dear ROBERTE D., We very much appreciate your comments regarding your stay at the ibis budget Epinal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, L'hôtel ibis budget Epinal et toute son équipe.

first class

TripAdvisor rating 3.5/5

277basilt Couples - 16/09/2017 TripAdvisor review

Have stayed many times at this hotel, standard never changes its first class. Rooms are clean beds are comfortable, breakfast is great. There is not much more you can want from a budget Hotel. literally a less than 100 yards from the hotel there is a restaurant which is also first class without being expensive, shall be staying there again next year..

A cut above the usual budget hotels

Customer review rating 3.9/5

Alan W. Couples - 02/09/2017 AccorHotels certified review

Easy checking in. Spacious room. Clean and tidy. Quiet during the night. Excellent breakfast buffet. Safe car parking. Shower arrangement could be improved by more shelf space and a way of stopping water spraying and running into toilet area.

Dear ALAN W., We very much appreciate your comments regarding your stay at the ibis budget Epinal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, L'hôtel ibis budget Epinal et toute son équipe.

Basic and clean

Customer review rating 3.9/5

Edwin Families - 19/08/2017 AccorHotels certified review

The beds are good. The price is fair. Clean towels and private shower.

Dear EDWIN D., We very much appreciate your comments regarding your stay at the ibis budget Epinal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien à vous, L'hôtel ibis budget Epinal et toute son équipe.

Good but shower and toilet room but too cramped making it difficult to move.No sanitary deposit container for ladies.

Customer review rating 3.9/5

Hazel S. Friends - 04/06/2017 AccorHotels certified review

Staff were all very helpful and on the whole everything was fine except for the shower room.

Rubbish

TripAdvisor rating 3.5/5

jameshX4190ZB Friends getaway - 17/05/2017 TripAdvisor review

The doors here are key cards. Mine didn't work after one use and when I got back the reception was closed. I dialled the help number and got a recorded message and ended up locked out! I never stayed in the room. The following morning the new receptionist just shrugged her shoulders. - rubbish

Dear customer, We are very sorry to hear your misadventure. However, a hotel mistake had to be made because our establishment, ibis budget hotel Epinal, is equipped with a code system and not a magnetic card system. An intercom is available for any problem during closing times. Hopefully this bad experience does not bother your next stays at ibis budget hotels. Best regards,
Customer review rating 3.9/5

Anonymous Couples - 08/02/2017 AccorHotels certified review

Receptionist could not speak English so we could not get directions to get to Ibis Epinal. Directions on the internet on the Ibis site and Via Michelin had directions which are not on the actual roads. The names of the roads to get to |bis Epinal were only on the map and the actual roads to get to the hotel are not physically on the roads. So we got lost for 2hours despite downloading and printing maps and directions from the Ibis Epinal site.

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