ibis budget Marne la Vallée Chelles 2 stars

TripAdvisor rating 3.0/5 344 reviews
ibis budget Marne la Vallée Chelles
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Room 1

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Children's age
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Marne la Vallée Chelles

E.A.E La Tuilerie
9 rue de Derrière la Montagne
77645
chelles
france

Tel: +33892683224

Fax: (+33)1/64720294

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHARLES DE GAULLE AIRPORT At 25km / 16 miles

GPS :48.890561, 2.593597

Currently, close to our hotel

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 15 km

International Puppetry Biennial

From 03/05/2019 to 07/06/2019

At 19 km

Berthe Morisot: Woman Impressionist, exhibition

From 18/06/2019 to 22/09/2019

At 20 km

Black models: from Géricault to Matisse, exhibition

From 26/03/2019 to 14/07/2019

At 20 km

Degas to Opera, exhibition

From 24/09/2019 to 19/01/2020

At 20 km

Huysmans, art critic. From Degas to Grünewald, exhibition

From 03/12/2019 to 01/03/2020

At 20 km

Tour de France

From 06/07/2019 to 28/07/2019

At 21 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 27 km

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

TRIPLE - Room for 3 people with 3 single beds.

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Marne la Vallée Chelles

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

890 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

344 reviews

Customer review rating 3.5/5

Gabriela Families - 04/11/2018 AccorHotels certified review

There were not enought towels on the bedroom, no enough duvet and the pillows and the mattress were very poor quality. The corridors were extremelly loud, no sound proof at all.

Dear GABRIELA V., Thank you for taking the time to answer. The reception is open 24h/24 , we stay at your disposal. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Professionnel

Customer review rating 3.5/5

Anonymous Business - 24/10/2018 AccorHotels certified review

Lamentable

Madame Z., Nous vous remercions d’avoir pris le temps de répondre. Nous aurions néanmoins aimé comprendre la sévérité de votre commentaire. Cordialement, La Réception Ibis Budget Marne la Vallée CHELLES

Small crappy hotel, bad odour throughout hotel

Customer review rating 3.5/5

Ys Business - 24/10/2018 AccorHotels certified review

Constantly people hanging around the hotel with unknown agendas. Obscure scene...

Dear YURI S., Thank you for taking the time to answer. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

RESERVATION

Customer review rating 3.5/5

Sia Business - 22/10/2018 AccorHotels certified review

RESERVATION PERDUE... SITUATION COMPLIQUEE...

Dear Mr. S., Thank you for taking the time to answer. There was a technical problem with the computer beyond our control. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES
Customer review rating 3.5/5

Anonymous Families - 02/10/2018 AccorHotels certified review

tristezza !,,,,,,,,,.......

Monsieur B., Nous vous remercions d’avoir pris le temps de répondre. Nous aurions aimé en savoir plus sur votre séjour pour mieux comprendre vos commentaires très sévères. Cordialement, La Réception Ibis Budget Marne la Vallée CHELLES

Ibis budget for one night.

Customer review rating 3.5/5

Chris Couples - 28/09/2018 AccorHotels certified review

Good trade off.

Dear CHRISTINE , We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Chelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Mr matheus n.

Customer review rating 3.5/5

Matheus N. Families - 22/09/2018 AccorHotels certified review

The room was not ready on time

Dear MATHEUS n., Thank you for taking the time to answer. The rooms are available from 12h00 A.M not from 6h00 A.M ( especially if the hotel was full the day before) Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Wrong hotel

Customer review rating 3.5/5

Anonymous Couples - 17/09/2018 AccorHotels certified review

I booked this hotel by accident, I was actually meant to be booking Marne la Valley Chessy by Disneyland but got mixed up as the names are very similar. When we arrived at the Ibis Budget by Disney I was told my reservation wasn’t for that hotel, and we would need to head halfway back to Paris. We ended up paying again for the Chessy Ibis, as we were told we couldn’t transfer the booking. I think it’s pretty unfair that bookings can’t be transferred between hotels, seeing as it’s all one chain run by the same company. The concierge said that this happens a lot with these 2 hotels, yet rather than save people money by simply being able to transfer the booking we have to either pay again or pay to get a taxi across to the right hotel. I would have been happy to pay the difference between hotels as the one I had wanted to book was more expensive, but instead I had to pay twice.

It was neither here nor there

Customer review rating 3.5/5

Eimer Couples - 12/09/2018 AccorHotels certified review

Very very very uncomfortable bed. We only got one clean towel the next day and the towels we did have were barely big enough to wrap around a size 6 women’s body. The hotel was clean but the staff weren’t very friendly. Could hear every sound coming from outside and in the corridor.

Dear EIMER S., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Chelles. Towls have a standard size and it is possible to have an extra towel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Awful

Customer review rating 3.5/5

Sarah W. Families - 08/09/2018 AccorHotels certified review

The temperature in the hotel was unbearably hot, the fire alarm went off twice at 4.30 and 5 am. I have been bitten by bed bugs and we didn’t stay the second night

Dear SARAH W., Thank you for taking the time to answer. Reception is open 24h/24 and fans were available if you felt too hot into the room. Sincerely, , La Réception Ibis Budget Marne la Vallée CHELLES

Dirty room, noisy and smelt very bad

Customer review rating 3.5/5

D. P. Families - 31/08/2018 AccorHotels certified review

Good check in although receptionist didn’t speak much English. Room was dirty, cigarette burns on the floor and bathroom. Smelt very badly of cigarette smoke even though we requested a non smoking room.

Dear P. D., Thank you for taking the time to answer. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Good for our purposes

TripAdvisor rating 3.0/5

Kaiserbongi Family - 15/05/2018 TripAdvisor review

Room with bunk beds was appropriate for our needs, Price was right, clean and staff was friendly. It is a reasonable stopover when traveling with no bad surprises. Breakfast was adequate with what you would expect in a budget hotel. OK overall.

dear guest, We very much appreciate your comments regarding your stay at the Ibis Budget Marne La Vallée CHELLES. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DIRECTION

All good

Customer review rating 3.5/5

Desta Families - 02/04/2018 AccorHotels certified review

More than happy

Dear DESTA M., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Chelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Basic place

Customer review rating 3.5/5

Steve Couples - 04/01/2018 AccorHotels certified review

It met our needs but it's no frills. Taking a shower gets the entire bathroom wet.

Dear STEPHEN S., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Chelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

A bit noisy, hard bed and pillow , horrible smell in the corridor .

Customer review rating 3.5/5

Gerty Couples - 18/10/2017 AccorHotels certified review

The receptionist was nice and all the guest were very polite and smiley. the room is very small and the bathroom is tiny and the toilett feels that it is going to break when you sit on it .

Dear BERENICE C., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Chelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Close to Disneyland

Customer review rating 3.5/5

Anonymous Families - 02/10/2017 AccorHotels certified review

Nice twinbeds. Close to Disneyland. Value for the money.

Dear LONE H., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Chelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Easy and cheap

TripAdvisor rating 3.0/5

752Lone Family - 28/09/2017 TripAdvisor review

Close to Disneyland. Easy to find. Easy check-in at all time, checke out at 12. Free parking. Close to the motorway. I always use Ibis Budget when l need a cheap place to stay on my way to somewhere else.

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Budget Marne La Vallee Chelles. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Friendly

Customer review rating 3.5/5

Martin T. Families - 27/08/2017 AccorHotels certified review

The staff were very helpful.

Dear MARTIN T., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Chelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Clean rooms. uncomfortable beds!

Customer review rating 3.5/5

Hill Families - 18/07/2017 AccorHotels certified review

Rooms are clean however the mattress if it can be described as such are extremely uncomfortable, bathroom is tiny, you can't move! large Group of male noisy guests allowed to sit in our hallway until 2am making it impossible to sleep and then there was no room to sit or anything left for breakfast! staff are friendly

Dear PASCALE H., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Chelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Too Many people trying for breakfast on 1st Day, Waiter stayed open later on 2nd day

Customer review rating 3.5/5

Anonymous Families - 03/07/2017 AccorHotels certified review

Too much noise. As it was so warm we had window open and could hear early morning chatting and deliveries chatting later.

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