ibis budget Marne la Vallée Chelles 2 stars

TripAdvisor rating 3.0/5 351 reviews
ibis budget Marne la Vallée Chelles
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Room 1

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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Marne la Vallée Chelles

E.A.E La Tuilerie
9 rue de Derrière la Montagne
77645
chelles
france

Tel: +33892683224

Fax: (+33)1/64720294

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    CHARLES DE GAULLE AIRPORT At 25km / 16 miles

GPS :48.890561, 2.593597

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room

TRIPLE - Room for 3 people with 3 single beds.

  • Max. number of persons: 3
  • Wireless internet in your room

Our guest reviews for
ibis budget Marne la Vallée Chelles

100% genuine reviews from our guests

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AccorHotels Rating 3.5/5

948 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

351 reviews

Disgusting dirty, smelly. Avoid at all costs!

Customer review rating 3.5/5

Paul Families - 12/08/2019 AccorHotels review

Filthy floors/ carpets..guest smoking in rooms so cannot have windows open due to horrendous smell. White powder outside every room. Cigarette burns cover all window sills. I have so much more I can say and I have asked for a refund but even customer services have not bothered to answer. Legal action next!!

Dear PAUL M., Thank you for taking the time to tell us about your experience. We are sorry that you were not satisfied with your stay. However, if you informed us of the problem we could have immediately changed your room knowing that the reception is at your disposal 24 hours a day. Cordially, The reception Cordialement, La Réception Ibis Budget Marne la Vallée CHELLES

Weekend in Paris

Customer review rating 3.5/5

Karsten F. Solo - 15/07/2019 AccorHotels review

I like the Ibis Budget Hotels. You get a clean room with a small all plastic Toilet + Shower combination and all basic needs.

Disappointing

Customer review rating 3.5/5

Nicola P. Families - 02/06/2019 AccorHotels review

I booked 3 single beds and the room had a bunk and 2 beds pushed together into a double. The room also smelled badly of smoke which agitated my husband’s asthma. The check in was brilliant though and the staff were lovely.

Dear NICOLA P., Thank you for taking the time to tell us about your stay. All the Triple rooms have 2 single beds and 1 bunkbed.The reception is open 24/24 and it was enough to come inform us in to change the type of room. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Excellent staff & customer service, room a little too hot and could do with mini fridge & kettle

Customer review rating 3.5/5

Anonymous Families - 01/06/2019 AccorHotels review

We were made most welcome by the staff. Every member was courteous and incredibly helpful, polite and nothing was too much trouble. The room, albeit small (which was expected from the advertising) was very hot, uncomfortably hot at night (end May). Could do with a fan at least? A mini fridge to keep water / cool.

Dear Deborah , We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Chelles. Thank you for your kindness, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You always be welcome, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES
Customer review rating 3.5/5

Gabriela Families - 04/11/2018 AccorHotels review

There were not enought towels on the bedroom, no enough duvet and the pillows and the mattress were very poor quality. The corridors were extremelly loud, no sound proof at all.

Dear GABRIELA V., Thank you for taking the time to answer. The reception is open 24h/24 , we stay at your disposal. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Professionnel

Customer review rating 3.5/5

Anonymous Business - 24/10/2018 AccorHotels review

Lamentable

Madame Z., Nous vous remercions d’avoir pris le temps de répondre. Nous aurions néanmoins aimé comprendre la sévérité de votre commentaire. Cordialement, La Réception Ibis Budget Marne la Vallée CHELLES

Small crappy hotel, bad odour throughout hotel

Customer review rating 3.5/5

Ys Business - 24/10/2018 AccorHotels review

Constantly people hanging around the hotel with unknown agendas. Obscure scene...

Dear YURI S., Thank you for taking the time to answer. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

RESERVATION

Customer review rating 3.5/5

Sia Business - 22/10/2018 AccorHotels review

RESERVATION PERDUE... SITUATION COMPLIQUEE...

Dear Mr. S., Thank you for taking the time to answer. There was a technical problem with the computer beyond our control. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES
Customer review rating 3.5/5

Anonymous Families - 02/10/2018 AccorHotels review

tristezza !,,,,,,,,,.......

Monsieur B., Nous vous remercions d’avoir pris le temps de répondre. Nous aurions aimé en savoir plus sur votre séjour pour mieux comprendre vos commentaires très sévères. Cordialement, La Réception Ibis Budget Marne la Vallée CHELLES

Ibis budget for one night.

Customer review rating 3.5/5

Chris Couples - 28/09/2018 AccorHotels review

Good trade off.

Dear CHRISTINE , We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Chelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Mr matheus n.

Customer review rating 3.5/5

Matheus N. Families - 22/09/2018 AccorHotels review

The room was not ready on time

Dear MATHEUS n., Thank you for taking the time to answer. The rooms are available from 12h00 A.M not from 6h00 A.M ( especially if the hotel was full the day before) Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Wrong hotel

Customer review rating 3.5/5

Anonymous Couples - 17/09/2018 AccorHotels review

I booked this hotel by accident, I was actually meant to be booking Marne la Valley Chessy by Disneyland but got mixed up as the names are very similar. When we arrived at the Ibis Budget by Disney I was told my reservation wasn’t for that hotel, and we would need to head halfway back to Paris. We ended up paying again for the Chessy Ibis, as we were told we couldn’t transfer the booking. I think it’s pretty unfair that bookings can’t be transferred between hotels, seeing as it’s all one chain run by the same company. The concierge said that this happens a lot with these 2 hotels, yet rather than save people money by simply being able to transfer the booking we have to either pay again or pay to get a taxi across to the right hotel. I would have been happy to pay the difference between hotels as the one I had wanted to book was more expensive, but instead I had to pay twice.

It was neither here nor there

Customer review rating 3.5/5

Eimer Couples - 12/09/2018 AccorHotels review

Very very very uncomfortable bed. We only got one clean towel the next day and the towels we did have were barely big enough to wrap around a size 6 women’s body. The hotel was clean but the staff weren’t very friendly. Could hear every sound coming from outside and in the corridor.

Dear EIMER S., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Chelles. Towls have a standard size and it is possible to have an extra towel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Awful

Customer review rating 3.5/5

Sarah W. Families - 08/09/2018 AccorHotels review

The temperature in the hotel was unbearably hot, the fire alarm went off twice at 4.30 and 5 am. I have been bitten by bed bugs and we didn’t stay the second night

Dear SARAH W., Thank you for taking the time to answer. Reception is open 24h/24 and fans were available if you felt too hot into the room. Sincerely, , La Réception Ibis Budget Marne la Vallée CHELLES

Dirty room, noisy and smelt very bad

Customer review rating 3.5/5

D. P. Families - 31/08/2018 AccorHotels review

Good check in although receptionist didn’t speak much English. Room was dirty, cigarette burns on the floor and bathroom. Smelt very badly of cigarette smoke even though we requested a non smoking room.

Dear P. D., Thank you for taking the time to answer. Sincerely, La Réception Ibis Budget Marne la Vallée CHELLES

Good for our purposes

TripAdvisor rating 3.0/5

Kaiserbongi Family - 15/05/2018 TripAdvisor review

Room with bunk beds was appropriate for our needs, Price was right, clean and staff was friendly. It is a reasonable stopover when traveling with no bad surprises. Breakfast was adequate with what you would expect in a budget hotel. OK overall.

dear guest, We very much appreciate your comments regarding your stay at the Ibis Budget Marne La Vallée CHELLES. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, DIRECTION

All good

Customer review rating 3.5/5

Desta Families - 02/04/2018 AccorHotels review

More than happy

Dear DESTA M., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Chelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Basic place

Customer review rating 3.5/5

Steve Couples - 04/01/2018 AccorHotels review

It met our needs but it's no frills. Taking a shower gets the entire bathroom wet.

Dear STEPHEN S., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Chelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

A bit noisy, hard bed and pillow , horrible smell in the corridor .

Customer review rating 3.5/5

Gerty Couples - 18/10/2017 AccorHotels review

The receptionist was nice and all the guest were very polite and smiley. the room is very small and the bathroom is tiny and the toilett feels that it is going to break when you sit on it .

Dear BERENICE C., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Chelles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES

Close to Disneyland

Customer review rating 3.5/5

Anonymous Families - 02/10/2017 AccorHotels review

Nice twinbeds. Close to Disneyland. Value for the money.

Dear LONE H., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Chelles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien Cordialement Direction Ibis Budget Marne la Vallée CHELLES
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