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hotelF1 Thonon Les Bains Est Hotel

Customer review rating 3.3/5 1,423 reviews
hotelF1 Thonon Les Bains Est
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI access available in public areas and in some rooms
  • Free private enclosed outdoor car park
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Early check-in/Late check-out
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

hotelF1 Thonon Les Bains Est

Pont de Drance
CD 32
74200
thonon les bains
france

Tel: +33891705406

Fax: (+33)450266175

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    GENEVE COINTRIN At 73km / 45 miles

  • By train

    THONONLESBAINS At 2km / 1 miles

GPS :46.382003, 6.508879

Our accommodations

TRIO room for a maximum of three people. Ideal for families, couples or friends.

  • Max. number of persons: x3

Duo Room for a maximum of two people. Ideal for a working trip, couples or friends.

  • Max. number of persons: x2
  • Area: From 9m²

Our guest reviews for
hotelF1 Thonon Les Bains Est

100% genuine reviews from our guests

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AccorHotels Rating 3.3/5

1,423 reviews

not clean, mold, toilet dirty, shower defect.

Customer review rating 3.3/5

K. Solo - 19/05/2019 AccorHotels certified review

The room was on the base floor and it looks like its one of the default rooms. The walls and bedding dirty. Everywhere you can see mold. Once you went out to use a toilet you need find a clean one. A similary problem you have to find a functional shower. More or less i wonder why this location is not closed by the health office. The standard is low but low means not you have to accept everything.

Dear MARC K., Thank you for taking the time to tell us about your experience at the hotel F1 Thonon-les-Bains East. I'm sorry your experience did not meet your expectations. allow me to apologize most sincerely. At F1 Hotel, we strive to provide a superior customer service experience. Therefore, your comments are very important to us. Rest assured that we are taking the appropriate steps to solve the problem and prevent it from happening again. For information your room was on the ground floor !! You have at your disposal an intercom to contact a person from the hotel. You could have shared all the problems with her !!! In the near future, we will give you the opportunity to serve you better. Sincery
Customer review rating 3.3/5

Ioan Business - 28/04/2019 AccorHotels certified review

Eficienta

Dear IOAN P., We very much appreciate your comments regarding your stay at the hotelF1 Thonon-les-Bains Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

stay was ok but charged triple for the rooms

Customer review rating 3.3/5

Den H. Families - 08/03/2019 AccorHotels certified review

We arrived quite late in the night 01:00 and the machine to get our room numbers didn't work properly we called support via the intercom and after adding multiple times our confirmation number and credit card it still didn't work. Than an employee arrived opened the door and provided our room numbers from the system inside the hotel. After that everything was OK. When we arrived at home it appears that the credit card is charged triple times instead of one time.

Dear PIETER P. DEN H., Thank you for taking the time to tell us about your experience at the hotelF1 Thonon-les-Bains Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the payment problem, we are sorry for the inconvenience. We will indeed make refunds following the malfunction of the computer equipment that will be changed this week. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Basic and functional

Customer review rating 3.3/5

Jon Families - 01/03/2019 AccorHotels certified review

The accommodation is fairly basic , however it is functional. Clean and tidy.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

cheap but smoky smelling hotel

Customer review rating 3.3/5

Family D. Families - 29/12/2018 AccorHotels certified review

We use often a hotel as a sleep over on our way to the final destination in the mountain and Hotel F1 have being uset a couple off times, but not any more that the Hotel stinks of smoke even that the room is a "none smoking room". Sad but true even that the Hotel is a cheap alternative.

good stay

Customer review rating 3.3/5

Jg Families - 27/12/2018 AccorHotels certified review

stayed for 1 night on our way to France

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Friendly staff and excellent value

Customer review rating 3.3/5

Stuart Families - 02/08/2018 AccorHotels certified review

I found the staff to be friendly and helpful. The room was clean and tidy and, overall, I would recommend this hotel to anyone looking for a budget hotel in this area.

Dear STUART B., We very much appreciate your comments regarding your stay at the hotelF1 Thonon-les-Bains Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

great place

Customer review rating 3.3/5

Feodor P. Business - 02/08/2018 AccorHotels certified review

I am a truck driver, it was great that i could park my truck safely close

Dear FEODOR P., We very much appreciate your comments regarding your stay at the hotelF1 Thonon-les-Bains Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Functional room, solid facilities

Customer review rating 3.3/5

Anonymous Business - 26/07/2018 AccorHotels certified review

Good room as always, clean and orderly. Only challenge was the room was south west facing so picked up a lot of sun in the afternoon meaning it was incomfortably hot for the night.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

boffffffffffffffffffffffffffffff

Customer review rating 3.3/5

Anonymous Solo - 16/07/2018 AccorHotels certified review

bofff

Dear CHRISTOPHE A., Thank you for taking the time to tell us about your experience at the hotelF1 Thonon-les-Bains Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

sejour formule 1

Customer review rating 3.3/5

Anonymous Families - 07/06/2018 AccorHotels certified review

correct

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Fumar

Customer review rating 3.3/5

Pedro Families - 11/04/2018 AccorHotels certified review

Cheiro mal no hall e corredor. Devia proibir fumar no hall e no corredor.

Dear PEDRO C., Thank you for taking the time to tell us about your experience at the hotelF1 Thonon-les-Bains Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Budget

Customer review rating 3.3/5

Anonymous Solo - 05/04/2018 AccorHotels certified review

Good location, clean and comfortable. I was disappointed with the wifi it was so very slow.

Dear TIM M., We very much appreciate your comments regarding your stay at the hotelF1 Thonon-les-Bains Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extremely dissatisfied

Customer review rating 3.3/5

Josefina B. Business - 06/11/2017 AccorHotels certified review

I didnt stay in that hotel. I called their number when I received a reservation confirmation but its not working. I checked the accor site to get assistance, it says cant verify the identity of the website. I had to spend to report this. I sent an email to cu… - no reply.

Dear JOSEFINA b., Thank you for taking the time to tell us about your experience at the hotelF1 Thonon Les Bains Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Looked at the room and left

Customer review rating 3.3/5

Rich Solo - 14/06/2017 AccorHotels certified review

Horrible. Horrible facilities. Lobby smelled of sweat. Very unattractive grounds. Felt like a very dirty facility. I left within 5 minutes of arriving and found a different place to stay. I understand it is a cheap hotel I am just thankful I have the resources to afford to do what I do. The poor guys who had to stay in your hotel...

Decent no frills hotels

Customer review rating 3.3/5

Anonymous Couples - 02/06/2017 AccorHotels certified review

Good breakfast Easy check out Beds not as clean Bathroom facilities below par

Convenient

Customer review rating 3.3/5

Uldis Business - 26/05/2017 AccorHotels certified review

I had a late arrival, so at first I was confused about entering with my car. I had to park it on th side of the road and enter on feet to seek entry code. There were no SMS received. And why does online check-in ask for paying once more, when I have done that already, when I booked?

Customer review rating 3.3/5

Anonymous Families - 08/04/2017 AccorHotels certified review

It was an excellente experience. Good beds, silence and clean bathroom.

Customer review rating 3.3/5

Anonymous Business - 19/03/2017 AccorHotels certified review

Satisfait

Customer review rating 3.3/5

Anonymous Friends - 05/12/2016 AccorHotels certified review

good, Excellant staff service, maybe a chair in the room rather than stool ,didnt like the shower that lets toilet floor to become wet, transfer van and driver excellent but to expensive(I could have hired a car across the road for $22 a day) thank you

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