Hotel - hotelF1 Metz Centre Devant les Ponts
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Hotel F1 Hotel

hotelF1 Metz Centre Devant les Ponts Hotel

9 Rue Périgot 
57050  METZ
FRANCE

Based on 521 reviews
AccorHotels Rating Based on 521 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI access available in public areas and in some rooms
  • Private enclosed outdoor parking
  • Reduced mobility rooms
  • Pet allowed 5  EUR

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI access available in public areas and in some rooms
  • Private enclosed outdoor parking
  • Reduced mobility rooms
  • Pet allowed 5  EUR
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Hotel location

Our rooms

  • 72 rooms
  • 3 rooms for people with reduced mobility
3.2/5 AccorHotels Rating Based on 521 reviews

Our guest reviews for hotelF1 Metz Centre Devant les Ponts

100% genuine reviews from our guests

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AccorHotels certified review
Xo Couples - 16/08/2017
« Terrible - Even didn't spend the night there »

at our arrival, a group of a dozen of foreigners was sitting in front of the hotel, made comments about us and made us feel very uncomfortable. We didn't spend the night at the hotel and left.

AccorHotels certified review
Mike B. Families - 13/08/2017
« to be honest , and I don't like to complain , but this was the far dirtiest motel I and my family have ever stayed in. We had to wipe every thing down with wet wipes and the place stank of smoke . »

Not good. Worst ever by far. Obviously these aren't read, due to the amount of negative responses online.

AccorHotels certified review
Gary Friends - 03/08/2017
« Good location and hotelf1 is what it is. »

Overall fairly pleasant, the rooms were adequate for the three of us and we knew the showers and toilet were separate and down the hall way. It was a shortish walk of 20 minutes into the old city and to the cathedral.

AccorHotels certified review
Chris Families - 19/06/2017
« Needs renewal »

The lavatories are too few in number for the number of rooms. The absence of a hand basin in the lavatories is completely unacceptable. It invites clients to leave the lavatory and enter the breakfast area with no opportunity to wash their hands. NOT acceptable.

AccorHotels certified review
Anonymous Families - 05/03/2017

The room stank of smoke - as did the rest of the hotel apart from reception. The whole hotel looks like it needs a refurbishment. Positive - very helpful reception staff.

AccorHotels certified review
Anonymous Couples - 18/12/2016

The difficulty we experienced was with the door lock mechanism for our room. Most times the door simply failed to release the door latch when the 6 digit code had been correctly entered, but then did release the door latch on the second attempt. This happened so many times that I could tell by the sound of the first click that it was going to fail. And sometimes completely simply failed to release the door catch and the door would not open at all.

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Anonymous Couples - 23/10/2016

toilets were very dirty.

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Anonymous Couples - 13/10/2016

Most things were ok, but the mattress was flat and urgently needs replacing!

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Anonymous Families - 21/08/2016

The arrival was excellent, although we arrive at 2am. We did not know the wifi account and could not used until next morning. The bathroom, looked VERY dirty not because it was not clean, but rather thr part inside looked brown rather than white. It is not posted the schedule of the breakfast. The price was very good.

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Anonymous Couples - 19/08/2016

The hotel was more run-down than expected. Lights in the shower and toilet did not work. But then, the price was unbeatable.

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Anonymous Families - 18/08/2016

it was like staying in a homeless shelter. F1 hotels have gone downhill unfortunately.

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Anonymous Families - 11/08/2016

The rooms are basic, but clean and economical. The toilets, however, are dirty. The whole hotel stinks of cigarette smoke (people are clearly smoking inside the building) and the noise from the car-park is unpleasant.

AccorHotels certified review
Anonymous Solo - 01/08/2016

Nowadays you can't be in a place where there's is no internet connection mostly because professional and/or personal reasons. Very bad experience, two days without internet connection. Room needed to be better cleaned...there was dust and spider webs.

AccorHotels certified review
Anonymous Business - 21/07/2016

We booked 4 rooms, which were separate from each other. Two rooms were smoking which we did not request. One room had dirty sheets, one room had a dirty towel. The lights were broken in the toilets. We were on the 2nd floor and the fire escape was broken. The hotel staff were neither welcoming nor helpful.

AccorHotels certified review
Anonymous Business - 28/06/2016

Booked a room online, accidentally booked the wrong night, could now change this due to t&c's. Having worked in an industry with a lot of this I do understand. Owning a small business and booking rooms with you a lot a slight movement or understanding would of been nice. Then while on the phone I booked another room. Paying the full cost again. I was already at the hotel at this point and was looking forward to getting some much needed sleep. Only to find the booking number did not work. I then called the emergency help button to be told I was at the wrong hotel! Standing outside the address written on the paperwork the gentleman on the call was extremely unhelpful and just kept telling me I was at the wrong one witch I was not. After standing outside for an hour and half having paid for 2 rooms with no one helping or to ask what to do wasn't what I would refer to as a great experience. I called to lodge a complaint and was told to write and email. As I have a business to run I haven't had time. Please lodge this as an official complaint as I will be taking the payment for the first room and the cost for the primium rate number to the ombudsman. I have recorded all conversations with you staff my self and was shocked to find out this is an "except able level of customer Service". Extramly disappointed. If you would like to rectify this befor going to the ombudsman please email or call me back. Huw Rogers

AccorHotels certified review
Anonymous Friends - 09/06/2016

Code for door didn't work so had to be reset which was frustrating. Apart from that, stay was plesent and no other issues.

AccorHotels certified review
Anonymous Friends - 02/05/2016

Friendly personnel, comfortable rooms.

AccorHotels certified review
Anonymous Friends - 28/04/2016

Reception staff very friendly, room was basic but clean. Showers were good, but the sanitisation of the toilets wasn't working properly. Toilets seats always covered in water which wasted toilet paper having to dry them. Breakfast very basic, just toasting bread and French stick bread, but was adequate especially as advertised as cheapest in town. Not sure though it seemed most people avoided this service as it always seemed empty whenever we came down to eat, whatever time. I feel you get what you pay for. This is probably the cheapest resting place in town. If you want better services you must expect to pay more. This was booked by a friend to save money, on that side there can be no complaints. I personally would prefer to pay a little more to upgrade the facilities.

AccorHotels certified review
Anonymous Families - 21/03/2016

Very friendly and helpful hotel manager. Toilets could be a bit cleaner. Room quiet and clean. I will come again!

AccorHotels certified review
Anonymous Couples - 09/01/2016

Two real problems. First, most of the showers had their doors wedged open and were out of use. Second, their is a terrible vibration on the top floor, almost certainly from a fan or motor. This vibration can be felt throughout the top floor. This problem was there also o our previous stay at this hotel.

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