HotelF1 Saint-Denis Centre Basilique (renovated) Hotel

Customer review rating 3.5/5 1,117 reviews
HotelF1 Saint-Denis Centre Basilique (renovated)
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Room 1

Number of guests
Children's age
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI access available in public areas and in some rooms
  • Bus/coach parking area
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-out
Catering
  • Breakfast

Hotel location

HotelF1 Saint-Denis Centre Basilique (renovated)

11 avenue Lénine
93200
saint denis
france

Tel: +33891705377

Fax: (+33)148274663

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    ROISSY CDG At 19km / 11 miles

  • By plane

    ROISSY CDG At 19km / 11 miles

  • By train

    GARE DU NORD At 2km / 1 miles

GPS :48.938346, 2.368521

Currently, close to our hotel

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 5.9 km

Tour de France

From 06/07/2019 to 28/07/2019

At 8.8 km

Berthe Morisot: Woman Impressionist, exhibition

From 18/06/2019 to 22/09/2019

At 9.2 km

Black models: from Géricault to Matisse, exhibition

From 26/03/2019 to 14/07/2019

At 9.2 km

Degas to Opera, exhibition

From 24/09/2019 to 19/01/2020

At 9.2 km

Huysmans, art critic. From Degas to Grünewald, exhibition

From 03/12/2019 to 01/03/2020

At 9.2 km

International Puppetry Biennial

From 03/05/2019 to 07/06/2019

At 11 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 13 km

Our accommodations

Tandem Room for 2 travelers maximum. #ontheroad basics

  • Max. number of persons: x2
  • Area: From 9

Side-Car Room for 2 travelers maximum - #ontheroad basics

  • Max. number of persons: x2
  • Area: From 9

Break Room for 3 travelers maximum - #ontheroad basics

  • Max. number of persons: x3
  • Area: From 9

Cabrio Room with private bathroom - New to #ontheroad

  • Max. number of persons: x2
  • Area: From 9

Our guest reviews for
HotelF1 Saint-Denis Centre Basilique (renovated)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

1,117 reviews

Pleasant

Customer review rating 3.5/5

Nicky Solo - 09/04/2019 AccorHotels certified review

Room was very small but ok

MR r.

Customer review rating 3.5/5

Liam R. Friends - 03/02/2019 AccorHotels certified review

Eccellent

Dear LIAM r., We very much appreciate your comments regarding your stay at the hotelF1 Saint-Denis Centre Basilique . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, frederic bondareff GM

Calme confortable

Customer review rating 3.5/5

Afif Solo - 02/01/2019 AccorHotels certified review

Reposante

Dear AFIF B., We very much appreciate your comments regarding your stay at the hotelF1 Saint-Denis Centre Basilique (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tres Cordialement frederic bondareff hotelF1 Saint Denis Basilique

Does what it says on the tin!!!

Customer review rating 3.5/5

Dr S. L. Couples - 06/12/2018 AccorHotels certified review

It was mostly fine. The room smelt of smoke and a tiny but we had our own bathroom which is a plus!

Dear STEPHEN L., We very much appreciate your comments regarding your stay at the hotelF1 Saint-Denis Centre Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, frederic bondareff hotelF1 Saint Denis Basilique

One centence is not how to describe such an awfull experience

Customer review rating 3.5/5

Annemarie B. Families - 01/12/2018 AccorHotels certified review

The smell when you enter the hotel for a starter is disgusting. Being robbed of your breakfast packs by staff and have to see elderly customers sitting ob a hard chair fir more than 2 and a half hours, waiting to be booked in due to power failure and have no system in place for these errors and the management of the hotel is below degtading of the Accor hotel group.

Madame B., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à hotelF1 Saint-Denis Centre Basilique. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Le jour de votre arrivée , nous avons fait face a un problème électrique majeur et les services concernés ont rencontré des difficultés lors de l'intervention. Nous vous en avions informé lors de votre arrivée et nous avions tout mis en oeuvre pour réduire votre attente. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame en l’expression de nos sentiments les meilleurs. Tres Cordialement frederic bondareff hotelF1 Saint Denis Basilique

Satisfied

Customer review rating 3.5/5

Isabella Couples - 31/10/2018 AccorHotels certified review

My boyfriend and I liked the hotel. The room was cozy and the bathrooms nice, but the staff could be a bit more friendly to the guests and at least try to speak English or Spanish...

Good

Customer review rating 3.5/5

Nuno Couples - 27/10/2018 AccorHotels certified review

Good conditions. Price/quality

Reasonable price and

Customer review rating 3.5/5

Joko Business - 12/10/2018 AccorHotels certified review

This place is just few steps from some halal restaurants. Easy to reach by tram from the Paris center. It is a recomended budget accomodation

Fine but the fron of the hotel is noisy

Customer review rating 3.5/5

Malcolm W. Families - 18/09/2018 AccorHotels certified review

Stayed here many times. Appreciate the upgrade but you should supply towels, soap and a sink plug

Very old hotel

Customer review rating 3.5/5

Voyageur Solo - 13/04/2018 AccorHotels certified review

Staff is nice, but the hotel is old and I didn’t use the showers and toilets

Dear OLIVIER D., Thank you for taking the time to tell us about your experience at the hotelF1 Saint-Denis Centre Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tres Cordialement frederic bondareff hotelF1 Saint Denis Basilique

Unwelcoming not very clean

Customer review rating 3.5/5

Anonymous Families - 18/03/2018 AccorHotels certified review

We needed a cheap place for the tomorrow so we are happy we found you, No one was at the desk when we got in, the guy in the room didn’t say him we needed to look at him and say hi in order to he welcome us. My sheet were dirty (hair/ dust) and there were a marck on the other cover, The sink was almost blocked

Dear MATHIEU F., Thank you for taking the time to tell us about your experience at the hotelF1 Saint-Denis Centre Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tres Cordialement frederic bondareff hotelF1 Saint Denis Basilique
Customer review rating 3.5/5

Anonymous Families - 17/03/2018 AccorHotels certified review

Basic quality, inline with expectation of budget accommodation. Receptionist was highly unprofessional: advising my daughter at arrival never to pursue a career in hospitality. The next morning he engaged in a screaming discussion with a lady for a prolonged period of time, first in the reception area, then continued in the staircase. He was verbally extremely aggressive.

Dear PATRICK L., We very much appreciate your comments regarding your stay at the hotelF1 Saint-Denis Centre Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tres Cordialement frederic bondareff hotelF1 Saint Denis Basilique

Just what needed

Customer review rating 3.5/5

S Families - 16/02/2018 AccorHotels certified review

Room okay, weird noises, broken window, awful showers.

Dear ANDRIANOASY S., Thank you for taking the time to tell us about your experience at the hotelF1 Saint-Denis Centre Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tres Cordialement frederic bondareff hotelF1 Saint Denis Basilique

Little disappointing

Customer review rating 3.5/5

Malcolm W. Couples - 18/09/2017 AccorHotels certified review

Having stayed with you for many years it was disappointing that no towels or soap are provided. We were not aware of this until our arrival. Also the breakfast range has been reduced over the years. No more yoghurt, sliced cheese, apple puree. Why have you stopped using Fairtrade?

Dear MALCOLM W., We very much appreciate your comments regarding your stay at the hotelF1 Saint Denis Centre Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

First hotel ever not to provide towels

Customer review rating 3.5/5

Anonymous Business - 15/09/2017 AccorHotels certified review

This place was OK considering the rate. Untill now they would provide (small) towels, now they won'tany more. You can buy a towel for EUR 3 at the desk. As you're not going to take it with you the next morning when it's still wet, it's an extra charge that's hidden (no advice when you book on their site). That's dishonest and poor hospitality, in my opinion.

Dear BRUNO M., Thank you for taking the time to tell us about your experience at the hotelF1 Saint Denis Centre Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tres Cordialement frederic bondareff hotelF1 Saint Denis Basilique

Very disappointing

Customer review rating 3.5/5

Nick B. Families - 31/08/2017 AccorHotels certified review

I appreciate this is a budget hotel. However, whole family unhappy with the hotel. Pictures online misleading as to the sort of room you are going to get. a big disappointment after a long day to get there. Communal toilets were disgusting. Used toilet paper on floor,floor extremely wet. No liquid soap in dispenser. Corridors stunk of cigarettes/weed. Fire exits propped open. Bed linen not great. Single beds very small. Rooms were small and dingy.We had paid for three nights but only stayed for two and changed our travel plans. On plus side breakfast good value for money, shower was hot and powerful. Staff were helpful and friendly, especially Arnould. We paid an extra 10 Euros per room for a hotel a few nights later and it was in a completely different class.

Customer review rating 3.5/5

B. Couples - 05/08/2017 AccorHotels certified review

Dégeulasse

Dear HAFID B., Thank you for taking the time to tell us about your experience at the hotelF1 Saint Denis Centre Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Crap, dishonest service!

Customer review rating 3.5/5

Jon Couples - 31/07/2017 AccorHotels certified review

Was informed no room available for the I had intended to book, which is fair enough, as the incorrect day was booked. Numerous emails sent after phone correspondence with an employee thirty minutes after booking. Was informed no charge will be put onto card, five times. Checked bank account, charged after the phone call. No responses to emails and no phone calls returned. To receive an email asking how my stay was seems like an insult to injury. My gripe is with being informed numerous times card wont be charged. Less than ten minutes later, card charged. Just dishonesty and greed. This survey is called a Trustyou survey. Trust you, I do not.

Dear JONATHON M., Thank you for taking the time to tell us about your experience at the hotelF1 Saint Denis Centre Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great value for money

Customer review rating 3.5/5

Matt Friends - 19/06/2017 AccorHotels certified review

rooms basic but clean. Always showers available

Customer review rating 3.5/5

Anonymous Friends - 18/04/2017 AccorHotels certified review

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