Hotel - hotelF1 Lyon Sud - Confluence - Oullins
Hotel F1 Hotel Hotel F1 Hotel

hotelF1 Lyon Sud - Confluence - Oullins Hotel

3.3/5 762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI access available in public areas and in some rooms
  • Free private outdoor car park
  • Reduced mobility rooms
  • Pets allowed
  • Air conditionned
  • Early check-in/Late check-out
    • EARLY CHECK-IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 2PM (Paying)

Catering

  • Breakfast
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Our rooms

  • 64 rooms
  • 3 rooms for people with reduced mobility
3.3/5 AccorHotels Rating 762 reviews

Our guest reviews for hotelF1 Lyon Sud - Confluence - Oullins

100% genuine reviews from our guests

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Anonymous Families - 14/01/2019 AccorHotels certified review
« You get what you pay for! »

We arrived at the hotel and were met by an empty reception desk, and untidy area. So, following the instruction on the sticker, used the phone to contact ‘somebody’. There was no contact and we waited at least 10-15 minutes before two people turned up. I explained that I had been calling but got no answer. Apologies for not speaking French, but the lady who booked us in didnt grasp this and continued to converse in French. Not her fault, not our fault. Ce la vie. So, the room and facilities - the room could do with a some attention in the decoration department. Walls were dirty. There was also poor cleanliness in toilets, with no working hand washing. But like I say, you get what you pay for, and we were only there for a night!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We have recorded your remarks and we ask you to take into account our apologies for the inconvenience you have experienced. Please note that we check and clean every day of all showers and toilets daily. We specifically remedied changing the phone of the reception that does not always work properly so that this kind of situation can not happen again. Cordially Hakim.T, cursus adjoint de direction HotelF1 Lyon-Sud Oullins.

Anonyme Solo - 20/12/2018 AccorHotels certified review
« Staff is friendly, place is dingy and without hope »

Clearly hotel owners have given up here. This is a bit less than a motel, really and my standards are not high... Anyone could have walked in at any time, hotel comments with criticism in the reviews section get the same 'sincere' copy-paste apologies. Although the place is relatively close to the much nicer Oullins (Gare d'Oullins TER trains and metro station) neighbourhood and is not badly located at all vis-a-vis the city of Lyon itself and/or it's Confluence area, this motel is definitely no place for children. Staying there you just have the feeling that everything is questionnable, including bed linnen, formica-ish room linings and most definitely shower and toilet hygiene (please don't blame cleaning staff, this is clearly not there fault, as the Accor Hotel group has given this place up, so what can be expected of them as they probably are squeezed already?). However, if you're on the go and need a place to stay last minute this place could do for comparable to hostel stay prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We thank you for taking the time to share your opinion. While we would have preferred your experience to be more enjoyable, your feedback and impressions are very important to us as they help us improve our services on a daily basis. Indeed our hotel is very well located, at the exit of the motorway, at the entrance of Lyon and with a metro station less than five minutes walk. The satisfaction of our customers is our priority, but apparently we did not succeed this time. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day. Please accept, Madam, Sir, our best regards. Hakim.T, assistant management course HotelF1 South-Lyon Oullins.

Fin Families - 26/08/2018 AccorHotels certified review
« Good location bed for the night, expected basic but local service poor. »

Waited ages for reception who ignored phone, intercom and calling out. No towels or drinking cups in room which I had expected. One bed smelled of sick. Convenient location and price were the positives

Our hotel has responded to the review
Our hotel has responded to the review

Dear FINNIAN D., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Sud - Confluence - Oullins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 23/07/2018 AccorHotels certified review

Sale

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephane B., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Sud - Confluence - Oullins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Families - 20/07/2018 AccorHotels certified review

Flooded bathrooms and dirty showers

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORI T., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Sud - Confluence - Oullins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Alan Solo - 21/05/2018 AccorHotels certified review
« good for a cheap overnight stop but parking a little difficult before check-in »

Easy location just off motorway and perfect for an overnight stop. Difficult to park car on road until checked in and getting code for entering carpark. Surprised how quiet the hotel was considering the number of people staying there. I have stayed in some very noisy F1 hotel before. Hotel smells of cleaning fluids but at least everything appears to be clean. Hotel staff friendly and easy going despite language problems (I don't speak French). Convenient location for supermarkets and petrol.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN S., We very much appreciate your comments regarding your stay at the hotelF1 Lyon Sud - Confluence - Oullins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sam Families - 11/02/2018 AccorHotels certified review
« Sleeplessness »

So much noise from a room from 12 midnight to 0200 that we had to call out manager

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMANTHA K., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Sud-Confluence-Oullins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

John Couples - 11/12/2017 AccorHotels certified review
« Loathsome »

Accor management, please inspect this hotel as mistery customer and see by yourself the harm that the hotel (or the chain; this was my first and last stay at a F1 hotel) is doing to your brand. This is by far the worse hotel I have been in the Western world.

Our hotel has responded to the review
Our hotel has responded to the review

Dear johannes J., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Sud-Confluence-Oullins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A. Business - 02/10/2017 AccorHotels certified review
« DEPLORABLE »

PROPRETE DE LA LITERIE ET DU RESTE TRES APPROXIMATIVE.

Malcolm C. Families - 24/08/2017 AccorHotels certified review
« Rooms disappointing. No soap in toilets »

W have stayed in F1 before. This one felt more down beat than the others. Rooms felt tired andin need of attention both in terms of decoration and general cleanliness. Beds were fine. We would probably think twice about using F1 again after thus one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM C., Thank you for taking the time to tell us about your experience at the hotelF1 Lyon Sud Oullins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

H. Families - 23/08/2017 AccorHotels certified review
« It was ok »

The stay was ok , but I think you should have rooms that are joined together for families, every time I stay with you I have to be separated from my family in 2 different rooms, which I think is not right.

Richard Families - 31/05/2017 AccorHotels certified review
« Great overnight stop »

Usual F1 with benefit of air con and upgraded facilities

Anonymous Friends - 28/02/2017 AccorHotels certified review

Delightful.

Anonymous Families - 20/12/2016 AccorHotels certified review

It was great

Anonymous Couples - 05/12/2016 AccorHotels certified review

clean hotel and pretty receptionnist team very kind and lovely !!!

Anonymous Solo - 05/12/2016 AccorHotels certified review

gentil reception bon hotel

Anonymous Families - 07/11/2016 AccorHotels certified review

It was pretty a good experience and all the employees were very kind and helpful

Anonymous Families - 24/07/2016 AccorHotels certified review

ok -you get what you pay for. Area is not the best!

Anonymous Families - 20/07/2016 AccorHotels certified review

Friendly staff, but beds and pillows can be better. However, looking at the price you can not ask and expect more. Good place for a stop over on our way to Spain.

Anonymous Families - 29/01/2016 AccorHotels certified review

correct

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