hotelF1 Dunkerque Centre Saint Pol sur Mer Hotel

Customer review rating 3.7/5 1,172 reviews
hotelF1 Dunkerque Centre Saint Pol sur Mer
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Room 1

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  • I cannot use my points

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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI access available in public areas and in some rooms
  • Private outdoor parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Early check-in/Late check-outPaying
Catering
  • Breakfast

Hotel location

hotelF1 Dunkerque Centre Saint Pol sur Mer

4 rue François Arago
59430
saint-pol-sur-mer
france

Tel: +33891705240

Fax: (+33)328609532

Contact email

Check-in from 12h00

Check out up to 12h00

  • DK BUS :   BUS C4 CONCORDE

  • By plane

    LILLE LESQUIN At 85km / 52 miles

  • By boat

    NORFOLKLINE At 12km / 7 miles

  • By train

    GARE DE DUNKERQUE At 2km / 1 miles

GPS :51.022694, 2.337167

Our accommodations

TRIO room for a maximum of three people. Ideal for families, couples or friends.

  • Max. number of persons: 3
  • Area: From 9

Duo Room for a maximum of two people. Ideal for a working trip, couples or friends.

  • Max. number of persons: 2
  • Area: From 9

Our guest reviews for
hotelF1 Dunkerque Centre Saint Pol sur Mer

100% genuine reviews from our guests

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AccorHotels Rating 3.7/5

1,172 reviews

dissapointing

Customer review rating 3.7/5

D W. Families - 09/09/2019 AccorHotels review

room was not ready and carpet was dirty and bad odour

Dear DAVID W., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Did what it was meant to

Customer review rating 3.7/5

Ben C. Solo - 01/09/2019 AccorHotels review

I book a night as I was getting a late ferry into Dunkerque and was making an early start, so wanted somewhere cheap I could get some sleep and shower before I left early.

Dear BEN C., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

hotel could do with a complete refurbish .

Customer review rating 3.7/5

A S. Solo - 08/08/2019 AccorHotels review

Bed not up to much , toilets poor not very clean , staff very friendly .

Dear ALAN s., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Awful

Customer review rating 3.7/5

Anonymous Families - 19/07/2019 AccorHotels review

It was dirty, smelly and noisy. We left before going to bed awful place.

Dear ANNEMARIE A., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Hotel F1. Please do not hesitate to contact me during your next visit. Sincerely,

Brothel design hotel

Customer review rating 3.7/5

Ghulam D. Families - 12/07/2019 AccorHotels review

There was no bed in the room and mattress was on the floor. Room was dark and gloomy. Right next to radiator there were wires sticking out of the wall. As soon as I entered in the room, my 2 year old son was horrified just in the first few moments and didn’t want to be in there for a second. My feelings were mutual and I immediately left the room. While checking in, I noticed 2 young females coming out of the same toilet together. Not that I have a problem with that, but the hotel didnt look anything other than a cheap brothel to me.

Dear GHULAM D., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dissapointed

Customer review rating 3.7/5

C P. Families - 08/07/2019 AccorHotels review

Dirty toilet and showers

Dear CHRISTOPHER p., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Stay F1 Duinkerke

Customer review rating 3.7/5

Jan Friends - 19/06/2019 AccorHotels review

Friendly english speaking staff. Nice room. WiFi was fast and reliable. Shower was OK with warm water. But toilets were dirty.

Dear JAN D., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Value for money

Customer review rating 3.7/5

T. Families - 19/06/2019 AccorHotels review

As a one night stopover these hotels are excellent value,clean nice rooms.

Dear JOHN T., We very much appreciate your comments regarding your stay at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly Reception Staff

Customer review rating 3.7/5

Jennifer B. Friends - 17/06/2019 AccorHotels review

The staff were were very friendly towards us. The sheets and bedding in the room were clean. The room walls were dusty and the carpet in the room has some sticky stains on. This may put some people off. The room was a little stale smelling but OK after the window had been opened for a few hours. The sink in the room was clean. Overall this was a value for money stay. This is a budget hotel with friendly staff.

Dear JENNIFER B., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very disappointed

Customer review rating 3.7/5

David J. Friends - 10/06/2019 AccorHotels review

Walk in the door and you can smell the drains and toilets, bed was clean, but nothing else, generally dirty and worn out, I’d rather pay a bit more and have something clean, it’s a s**t hole

convenient location but did not enjoy the stay

Customer review rating 3.7/5

Chris T. Business - 29/05/2019 AccorHotels review

I found the room and facilities looking old and tired and dirty

Dear CHRIS t., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dirty and smelled

Customer review rating 3.7/5

Robert O. Couples - 14/05/2019 AccorHotels review

The public areas smelled of urine. Only one toilet working on each floor, so people wouldn't wait. Unidentified stains on the bedroom carpet. The room (No.217) smelled of cigarette smoke, but at least the sheets were clean. The staff were friendly. No complaint there.

Dear ROBERT O., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.7/5

Louise Couples - 08/05/2019 AccorHotels review

Was ok, however the showers no longer have soap in, which was provided in a previous stay

Dear LOUISE F., We very much appreciate your comments regarding your stay at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Happy customers

Customer review rating 3.7/5

Paul P. Friends - 17/03/2019 AccorHotels review

Helpful & friendly staff, room whilst small was fine, bed comfy. Excellent value for money.

Dear PAUL P., We very much appreciate your comments regarding your stay at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cheap, cheerful and excellent location!

Customer review rating 3.7/5

Jan Families - 09/03/2019 AccorHotels review

One night just off the shuttle en route. Very comfortable beds but girgot no towels or soap provided. Lively helpful staff. Triple room was very good value and even our adult daughter was okay in the bunk bed.

Dear JOHN E., We very much appreciate your comments regarding your stay at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good place to stay especially if you have a late night ferry

Customer review rating 3.7/5

P&c F. B. Couples - 08/03/2019 AccorHotels review

We stayed there after we crossed the Channel by a late night ferry. The bed is comfortable. It is pretty close to the port and have a free car park. We didn't bother for the shared bathroom and wc as we stayed for a night. The receptionist was very helpful.

Dear CIGDEM L., We very much appreciate your comments regarding your stay at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It is dirty

Customer review rating 3.7/5

Anonymous Families - 16/02/2019 AccorHotels review

The staff were smoking in the reception the hotel stank of smoke. It was dirty the shower you could catch something from it. The bed it like a brick. I have stayed in loads of f1 and this is the worst. I have stayed here once before a long time ago and it was the same there

Dear CINDY W., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Extremely Noisy & room smelt of cigarettes

Customer review rating 3.7/5

P. Business - 22/01/2019 AccorHotels review

Hotel Very difficult to find. f1 Sign was not clearly visible. It’s either Dunkerque or St Pol Sur Met. Make your bloody minds up. I booked a hotel in Dunkerque and it was situated in St Pol sur Mer and both at Same asdressso the effing satNav is not know what it was doing. And is it F1 or Accor ???? What is going on????

Dear JAN P., Thank you for taking the time to tell us about your experience at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It's not a Hilton but what do you expect for the price?

Customer review rating 3.7/5

Jason Friends - 18/01/2019 AccorHotels review

As the title suggests, it's cheap so not much can be expected from it. A group of 3 of us stayed overnight and it was literally a place to get our heads down, it cost us approximately £9 eatch. The hotel smelled a bit funny but you soon get used to it. there are shop's about 2 minutes awat by which is a bonus, but the walk into town itself takes a while. The only thing i really didn't like was the communal toilets. however i would recommend if you just wanna be for the night.

Dear DANIEL M., We very much appreciate your comments regarding your stay at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 3.7/5

Peter Families - 31/12/2018 AccorHotels review

Great

Dear PETER K., We very much appreciate your comments regarding your stay at the hotelF1 Dunkerque Centre Saint-Pol-sur-Mer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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