Mercure Paris Gare de Lyon TGV hotel 4 stars

TripAdvisor rating 3.5/5 2,475 reviews
Mercure Paris Gare de Lyon TGV hotel
See on a map
+ 17 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Very central location: Gare de Lyon, AccorHotels Arena, Bastille, Le Marais, and much more.

  • Parisian transport hub with direct access to your favorite spots: Louvre, Disneyland, etc.

  • Secure 24-hour luggage storage

  • Zen and Cool co-working space

  • A Made in France bed that you'll never want to leave!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012
paris
france

Tel: +33969367533

Fax: (+33)1/43474194

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :   20/24/29/57/61 GARE DE LYON

  • GARE DE LYON 2 :   63/65/87/91 GARE DE LYON

  • GARE ST LAZARE-BIBLIOT.MITTERAND :   14 GARE DE LYON

  • LA DEFENSE-CHATEAU VINCENNES :   1 GARE DE LYON

  • MELUN-ORRY LA VILLE :   D GARE DE LYON

  • ST GERMAIN-BOISSY ST LEGER :   A GARE DE LYON

  • By plane

    PARIS ORLY At 11km / 6.88 miles

  • By plane

    PARIS ROISSY CDG At 25km / 15.63 miles

  • By helicopter

    ISSY LES MOULINEAUX At 10km / 6.25 miles

  • By car

    A1 LILLE BRUXELLES At 6km / 3.75 miles

  • By car

    A4 METZ NANCY At 2km / 1.25 miles

  • By car

    A6 EVRY LYON At 7km / 4.38 miles

  • By train

    PARIS AUSTERLITZ At 1.5km / 0.93 miles

  • By train

    PARIS GARE DE L'EST At 5km / 3.11 miles

  • By train

    PARIS GARE DE LYON At 0.05km / 0.03 miles

  • By train

    PARIS GARE DU NORD At 4.5km / 2.8 miles

GPS :48.844779, 2.372532

Our accommodations

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more! You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

Superior room with a queen size bed

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior room with two single beds

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Visit the Rendez-vous to relax and sample our delicious new Grignot Chic menu and our Grands Vins Mercure. EasyWork workspace for 2 to 6 people with WIFI, tea and coffee making facilities, Nespresso, printer, etc.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 35 m²

  • Maximum capacity: 16 people

Find out more
Mercure Paris Gare de Lyon TGV hotel Meeting Room

Our guest reviews for
Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

11,328 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,475 reviews

Pleasant stay

Customer review rating 4.1/5

Happytraveler Couples - 13/04/2019 AccorHotels certified review

Hotel was clean and had many accommodations. Appreciated English speaking attendants at front desk who’s recommendations made touring easy. Super location with access to train, taxi, restaurants, etc. Would stay here again.

Dear Renee V., Thank you for your comment. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. We hope to see you again soon in our beautiful capital! Olivier Bessière Directeur D'exploitation H2…

Good but not at all

Customer review rating 4.1/5

Anonymous Business - 13/04/2019 AccorHotels certified review

I forgot some sport clothes in my room that I realized when I arrived home. I phoned twice at the hotel but in both cases they told me they didn't find anything at the room. Checkin: 9th April Checkout: 10th april Room: 239 I hope these clothes are foud, because I can collect them next month due to I'll be another time on business triple.

Dear Ignacio A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. We have transferred your comment to the cleaning service. We are waiting for their response and will get back to you as soon as possible. We will do everything we can to find your clothes before your next visit. We appreciate your sharing your concerns, and we remain at your disposal for any additional information. Zoé BERTHELOT Quality & Community Manager H2…

Good quality -price hotel

TripAdvisor rating 3.5/5

Yves-Ehlert-SP Business - 13/04/2019 TripAdvisor review

Well located hotel to Gare de Lyon, good service, nice room, unfortunately with smelll of cigarettes , good breakfast , fitness and nice bar. Quiet and very friendly staff , good size room and very good bed

Dear Yves-Ehlert-SP, Thank you for your kind feedback. We are happy that you enjoy our renovated room and our new pop art breakfast. When renovating our rooms we changed our bedding and we are glad you enjoyed it. We will forward your comment to our clening service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Le Mercure Paris Gare de Lyon TGV.

Pleasant but overpriced

Customer review rating 4.1/5

Chris Business - 08/04/2019 AccorHotels certified review

Comfortable enough

Dear Christopher H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Functional

Customer review rating 4.1/5

Anonymous Business - 03/04/2019 AccorHotels certified review

The bathroom sink did not empty. I made a remark to the front desk clerk, who thanked me for my remark.

Dear john P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Very good overnight stay

Customer review rating 4.1/5

J G. Couples - 31/03/2019 AccorHotels certified review

Hotel right next door to the Gare de Lyon and therefore convenient for catching a train after a good night's sleep. Large number of good restaurants nearby for dinner.

Dear Josepha G., Thank you for your comment. We are happy that our hotel has made your travels easier. We hope to see you soon, and that your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Convenient and helpful

Customer review rating 4.1/5

Hilary S. Families - 30/03/2019 AccorHotels certified review

We booked an overnight stay because our Eurostar had been cancelled. We have stayed at this hotel before when travelling by train. It’s right next to the Gard du Lyons and close to the river. Excellent location. It’s spotlessly clean with decent sized rooms. The staff are excellent. Incredibly helpful in printing off our revised Eurostar tickets. And when there was some noise from outside due to an impromptu gathering of youngsters with music, they called the police and immediately gave us a change of room. Extensive choice for breakfast. Left luggage very efficient whilst we went out. Could not fault the hotel, we were very pleased with it.

Dear Liam S., Thank you for this comment. We are happy that you enjoy our renovated room and our new pop art breakfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Excellent spot for train travellers

TripAdvisor rating 3.5/5

Nic D Couples - 30/03/2019 TripAdvisor review

Not just close to SNCF but the RERs, and the carrefour Bio supermarket (actually not that big) on Diderot, and the river. Pleasant walk along the river to from Musee d'Orsay etc. Rooms reliable , and quiet even when overlooking front of station

Dear Nic D, Thank you for your comment. We are happy that our hotel has made your travels easier. When renovating our rooms we changed our insulation and we are glad you noticed it. We are very happy to have welcomed you to our hotel and we hope to see you soon. Le Mercure Paris Gare de Lyon TGV.

Great Service

Customer review rating 4.1/5

Anonymous Solo - 25/03/2019 AccorHotels certified review

Great satisfying service plus extended departure time excellent

Dear Michael T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Olivier Bessière Directeur D'exploitation H2…

great for early tgvs south

Customer review rating 4.1/5

Nick D. Couples - 22/03/2019 AccorHotels certified review

Up to usual standard. At front but no noise.

Dear Nick d., Thank you for your comment. We are happy that our hotel has made your travels easier. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Many STUPID easily fixed problems.

Customer review rating 4.1/5

Maynard H. Business - 20/03/2019 AccorHotels certified review

- WiFi is unacceptable. If you insist on using your own stupid home-made system to control connectivity, it damn well better work. Yours does not. iPad needs to be reconnected EVERY TIME it is opened. Mac needs to be reconnected about once a day. You break little things that make Apple devices work better, like cross-device connectivity. You seem to imagine that you are living in 1995 when people use one, always-on, compute device that only connects via HTTP. Since every aspect of this is totally deluded, your connectivity experience is awful. - Half-door on shower is totally inadequate to prevent substantial water spraying out. - Pillows may look nice to your designer but are basically useless. Too large to be easily manipulated, and because they are so large you can't provide a range of softness. So you have too large + too hard, and too large + too soft. Other hotels with more sensible pillow sizes have an intermediate hardness pillow stored in a closet in the room. - We were not warned that the breakfast would be charged to us. even though we were aggressively upsold the "deluxe" room upgrade consisting of a robe and a coffee press -- but not even a SLIGHTLY larger room...

Dear Maynard H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. In order to offer a perfect internet connection, we added the wifi terminals on each floor. However, there are still settings to do. We thank you for your comment and we share with the technical service. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Very comfortable stay & great location for us

Customer review rating 4.1/5

John Couples - 17/03/2019 AccorHotels certified review

We have always stayed at this hotel when we need to get the early train and have always been happy with our experience. Nice rooms & friendly staff.

Dear John R., Thank you for this comment. We are happy that you enjoy our renovated room. We think you deserve this welcome! We hope to have the pleasure of seeing your smile again soon. Olivier Bessière Directeur D'exploitation H2…

Ideal location and excellent hotel facilities

Customer review rating 4.1/5

Judirh Solo - 17/03/2019 AccorHotels certified review

I received a very warm and efficient welcome, and my room was very comfortable and warm. The breakfast was well appointed with everything easy to find and tasty. The check-out on my departure was efficient and fast - a very well run hotel.

Dear Judith S., Thank you for this comment. We are happy that you enjoy our renovated room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Perfect Solution

Customer review rating 4.1/5

H. D. Couples - 16/03/2019 AccorHotels certified review

very comfortable,perfect location for onward travel,easy to walk to major sights.

Dear Dunlevy H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are happy that our hotel has made your travels easier. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Nice Location and personal working

Customer review rating 4.1/5

Sandra Business - 15/03/2019 AccorHotels certified review

I liked very much the location of the hotel. The stuff working was really friendly and helpful. The rooms weren't really clean and comfortable, and for the price I found the rooms small. The quality of the breakfast was good, and the facilities also.

Dear Sandra L., Thank you for your comment. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. I am sorry that your room experience did not meet your expectations; please allow me to express my sincerest apologies. We have foward your comment to our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Olivier Bessière Directeur D'exploitation H2…

Excellent hotel

Customer review rating 4.1/5

Lionel B. Couples - 14/03/2019 AccorHotels certified review

Good check in, clean comfortable room.

Dear Mr LG B., Thank you for this comment. We are happy that you enjoy our renovated room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Good

Customer review rating 4.1/5

Anonymous Couples - 14/03/2019 AccorHotels certified review

We really enjoyed our stay, except the sink was clogged and the temperatur in the room was vert high. H

Dear Amalie H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry for the promblem you met. We have share your comment to our maintenance service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Olivier Bessière Directeur D'exploitation H2…

Very convenient for Gare De Lyon

Customer review rating 4.1/5

Janet &. D. Couples - 10/03/2019 AccorHotels certified review

very pleasant stay. Just one point was that I was disappointed that there wasn't any 'normal' tea and milk in the room. When I went down to reception I was told that there wasn't any milk but I could try the bar. Helpful staff at bar gave me some milk. Maybe you could consider offering plain milk in the rooms rather than just sugared cream.

Dear D. E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. Your comments have been noted. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Great place to stay next to Gare De Lyon

TripAdvisor rating 3.5/5

JanetandDavid20 Couples - 10/03/2019 TripAdvisor review

My husband and are were only staying one night but great location for Gare De Lyon. Nice area. Good restaurants nearby. Room lovely. My only comment is that there wasn't any 'normal' tea in the room (a brit thing!). Also there was only cream with sugar ugh! when I asked at reception for some milk was told didn't have any but I could try the bar! Thankfully they had some.

Dear Jeanet and David, Thank you again your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. Your comments have been noted. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Paris Gare de Lyon TGV.

Great

Customer review rating 4.1/5

Anonymous Solo - 09/03/2019 AccorHotels certified review

It was practical, great and convenient

Dear Marylene n., Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Olivier Bessière Directeur D'exploitation H2…
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in paris