Hotel - Mercure Paris Gare de Lyon TGV hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de Lyon TGV hotel

3.5/5 2,441 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 128.25 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:30-23:00
    • Opening hours : Week-end 18:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more!You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

  • 315 rooms
  • 315 non-smoking rooms
  • 8 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 11,084 reviews

Our guest reviews for Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 2,441 reviews
Janet &. D. Couples - 10/03/2019 AccorHotels certified review
« Very convenient for Gare De Lyon »

very pleasant stay. Just one point was that I was disappointed that there wasn't any 'normal' tea and milk in the room. When I went down to reception I was told that there wasn't any milk but I could try the bar. Helpful staff at bar gave me some milk. Maybe you could consider offering plain milk in the rooms rather than just sugared cream.

JanetandDavid20 Couples - 10/03/2019 TripAdvisor review
« Great place to stay next to Gare De Lyon »

My husband and are were only staying one night but great location for Gare De Lyon. Nice area. Good restaurants nearby. Room lovely. My only comment is that there wasn't any 'normal' tea in the room (a brit thing!). Also there was only cream with sugar ugh! when I asked at reception for some milk was told didn't have any but I could try the bar! Thankfully they had some.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanet and David, Thank you again your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. Your comments have been noted. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Le Mercure Paris Gare de Lyon TGV.

Anonymous Solo - 09/03/2019 AccorHotels certified review
« Great »

It was practical, great and convenient

Anne C. Business - 08/03/2019 AccorHotels certified review

I have stayed many time in this hotel, but this time, I really experienced noise from the metro which kept me awake.. I was on the 3rd floor, room 351 ( all the way at the back) and the vibrations from the metro were really noticeable.

Les L. Couples - 07/03/2019 AccorHotels certified review
« Lovely room 509 as an upgrade from gold card »

Good staff, nice room , free drinks and a good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Les L., Thank you for this comment. We are happy that you enjoy our renovated room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Anonymous Couples - 04/03/2019 AccorHotels certified review
« average »

We usually stay at Novotel and this time stay in Mercure was not that good. Breakfast not good as Novotel. Room too small, also smell of fresh paint was in the room (probably doors were painted recently). Bathroom also to small, not easy to enter the bath beetwin screen shower and basin. Early morning fire alarm wake us at 05.40 and we did not have any assistance and any instructions wath to do, also all other guests already packed were on the hall wondering what to do and where to go???After 15 minutes alarm stopped and we come back to room without any explanation from staff. Bed was very comfortable! Good location of hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antony K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry for the outbreak of the fire alarm. We understand and know that this has an impact for our customers. Nevertheless, this is important for the safety of all our customers. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

M. Solo - 04/03/2019 AccorHotels certified review
« Excellent...merci.. »

Top...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Olivier Bessière Directeur D'exploitation H2…

Bae Families - 04/03/2019 AccorHotels certified review
« Easy access to TGV »

The reason why I stayed at the hotel was to take a TGV train. The location was great. The room was a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyungmin B., Thank you for your comment. We are happy that our hotel has made your travels easier. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Kath Solo - 26/02/2019 AccorHotels certified review
« Very comfortable stay »

Very pleasant stay. Ideally situated for the Gare de Lyon. Staff were welcoming and professional. Very modern bedroom with good amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathleen M., Thank you for this comment. We are happy that you enjoy our renovated room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy to have welcomed you to our hotel and we hope to see you soon. Olivier Bessière Directeur D'exploitation H2…

Mark S. Business - 25/02/2019 AccorHotels certified review
« Very comfortable stay at a very convenient location »

Staff were very helpful and friendly, room was ok , bed comfortable , breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc S., Thank you for this comment. We are happy that you enjoy our renovated room. During our renovation we changed our bedding and we are glad you enjoyed it. We are very happy to have welcomed you to our hotel and we hope to see you soon. Olivier Bessière Directeur D'exploitation H2…

Adrian W. Couples - 21/02/2019 AccorHotels certified review
« Pleasant over night stopover »

Pleasant over night stay with lovely breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that you enjoy our new pop art breakfast and our renovated room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

João B. Business - 18/02/2019 AccorHotels certified review
« Mr »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Olivier Bessière Directeur D'exploitation H2…

Jan Families - 17/02/2019 AccorHotels certified review
« leuke stop over »

correct, goede service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Julie Families - 15/02/2019 AccorHotels certified review
« Short stay in the capital »

Very comfortable bedding, modern bathroom and great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie Q., Thank you for this comment. We are happy that you enjoy our new pop art breakfast and our renovated room. When renovating our rooms we changed our bedding and we are glad you noticed it. We are very happy to have welcomed you to our hotel and we hope to see you soon. Olivier Bessière Directeur D'exploitation H2…

Anonymous Friends - 12/02/2019 AccorHotels certified review
« Good stay, nice room »

Quick check-in and check-out. Room nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magne O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Bernard P. Business - 10/02/2019 AccorHotels certified review
« practical and very good situation , when taking TGV following morning »

fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear bernard p., Thank you for your comment. We are happy that our hotel has made your travels easier. We are very happy to have welcomed you to our hotel and we hope to see you soon. Olivier Bessière Directeur D'exploitation H2…

Nigel Couples - 10/02/2019 AccorHotels certified review
« Good. »

Good. Very comfortable mattress. Pleasant check in staff. Room rather too warm. More check in staff needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas M., Thank you for this comment. We are happy that you enjoy our renovated room. When renovating our rooms we changed our bedding and we are glad you noticed it. Your comments have been noted. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. Olivier Bessière Directeur D'exploitation H2…

Anonymous Business - 06/02/2019 AccorHotels certified review
« Hotel is ok, but needs substantially improvement »

Acceptable, but no attention to customers. ( e.g. was at the hotel 6PM, but my room was not done. Last night a false alarm in the middle of the night woke up everybody, nobody explained what happen or said sorry)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria A L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry for the outbreak of the fire alarm. Please note that this problem was a true exception to our normal practices and please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

John Business - 23/01/2019 AccorHotels certified review
« Stay at Gare de Lyon »

Always a positive experience, good location to get TGV to Eastern France or beyond.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Couples - 22/01/2019 TripAdvisor review
« Hotel Gare de Lyon »

The Bath is ridiculously small, the location is good but just outside the hotel there are a lot of strange person.The room was small and I was under the impression that I had selected a better than standard room.... in was not the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken note of your comment. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

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