Mercure Paris Gare de Lyon TGV hotel 4 stars

TripAdvisor rating 3.5/5 2,567 reviews
Mercure Paris Gare de Lyon TGV hotel
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Hotel extras

  • Very central location: Gare de Lyon, AccorHotels Arena, Bastille, Le Marais, and much more.

  • Parisian transport hub with direct access to your favorite spots: Louvre, Disneyland, etc.

  • Secure 24-hour luggage storage

  • Zen and Cool co-working space

  • A Made in France bed that you'll never want to leave!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012
paris
france

Tel: +33969367533

Fax: (+33)1/43474194

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :   20/24/29/57/61 GARE DE LYON

  • GARE DE LYON 2 :   63/65/87/91 GARE DE LYON

  • GARE ST LAZARE-BIBLIOT.MITTERAND :   14 GARE DE LYON

  • LA DEFENSE-CHATEAU VINCENNES :   1 GARE DE LYON

  • MELUN-ORRY LA VILLE :   D GARE DE LYON

  • ST GERMAIN-BOISSY ST LEGER :   A GARE DE LYON

  • By plane

    PARIS ORLY At 11km / 6.88 miles

  • By plane

    PARIS ROISSY CDG At 25km / 15.63 miles

  • By helicopter

    ISSY LES MOULINEAUX At 10km / 6.25 miles

  • By car

    A1 LILLE BRUXELLES At 6km / 3.75 miles

  • By car

    A4 METZ NANCY At 2km / 1.25 miles

  • By car

    A6 EVRY LYON At 7km / 4.38 miles

  • By train

    PARIS AUSTERLITZ At 1.5km / 0.93 miles

  • By train

    PARIS GARE DE L'EST At 5km / 3.11 miles

  • By train

    PARIS GARE DE LYON At 0.05km / 0.03 miles

  • By train

    PARIS GARE DU NORD At 4.5km / 2.8 miles

GPS :48.844779, 2.372532

Our accommodations

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more! You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

Superior room with a queen size bed

  • Max. number of persons: 2
  • Area: From 17

Superior room with two single beds

  • Max. number of persons: 2
  • Area: From 17

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Visit the Rendez-vous to relax and sample our delicious new Grignot Chic menu and our Grands Vins Mercure. EasyWork workspace for 2 to 6 people with WIFI, tea and coffee making facilities, Nespresso, printer, etc.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 35

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

12,080 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,567 reviews

Good location for rail connection

Customer review rating 4.1/5

Howard B. Families - 12/08/2019 AccorHotels review

Good stay and location. All ok except no TV remote control in room

Dear MICHAEL B., Thank you for your comment. We are happy that our hotel has made your travels easier. We are sorry for the incident encountered with the remote of your television. We have forwarded your comment to our technical department, who will verify and correct this incident. During a future stay do not hesitate to contact our reception to solve your problem during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Zoé BERTHELOT Quality & Community Manager H2…

Walla

Customer review rating 4.1/5

Deano Couples - 12/08/2019 AccorHotels review

Very Nice.

Dear DEAN E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Zoé BERTHELOT Quality & Community Manager H2…

Small rooms,no breakfast. Hotel in construction without previous advice

Customer review rating 4.1/5

Anonymous Families - 11/08/2019 AccorHotels review

Quite negative. I would have appreciated being informed of the constructions taking place in the hotel. Normally, as a Gold Member, we are offered room upgrades. This was not even mentioned. Cleaning ladies knocking on doors at 8am. Will definitively not recommend this place to anyone.

Monsieur D., C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à Hôtel Mercure Paris Gare de Lyon TGV. Nous vous présentons nos excuses pour l’inconvénient rencontré et nous vous remercions d’avoir pris le temps de nous écrire. Après vérification, vous avez bénéficié d'un surclassement gratuit lors de votre séjour. Peut être cela ne vous a pas été mentionné, mais vous avez séjourné dans nos chambre privilèges. Nous sommes navrés que nos femmes chambres soient rentrées dans votre chambre. Veuillez accepter nos plus sincères excuses. Afin de ne pas être déranger, nous vous mettons à votre disposition un panneau "Do not disturb" à placer sur la poignée de votre chambre. Nous avons transféré votre commentaire à notre responsable d'étage afin de s'assurer que ce service est bien respecté. En effet nous rénovons actuellement notre hôtel afin d'améliorer le confort de vos séjour. Les travaux de notre espace restauration seront fini le 18 août. Nous espérons que vous viendrez tester nos nouveaux espaces rénovés. Lors d'une future réservation n'hésitez pas à me contacter afin que je m'assure personnellement au bon déroulement de votre séjour. Nous espérons vous revoir dans notre hôtel. Zoé BERTHELOT Quality & Community Manager H2…

Overnight stopover

TripAdvisor rating 3.5/5

Stephen P Solo travel - 08/08/2019 TripAdvisor review

Perfectly placed for my train trip the following morning. Bedroom was as expected - spacious and comfortable. Unfortunately there were refurbishing works going on in the reception area and bar area. Unable to get any wine for my welcome drink - other options were offered however. Slightly disappointing. Breakfast was very good, as ever.

Dear Stephen P, Thank you for your kind feedback, we are happy that you enjoy our renovated room and our pop art breakfast. Our hotel is renovation. Our bar and restaurant are under construction until the end of August. Indeed we offer our bar products in our shop. We hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Good hotel great staff.

Customer review rating 4.1/5

Kedar B. Couples - 07/08/2019 AccorHotels review

The super best part was the location,so convenient. Mr. Benoit at the reception made our stay amazing cos he was so helpful in guiding us and solving all queries and doubts.we have traveled many places in the world but mr. Benoit was such an amazing person i haven't seen so humble and smiling all the time.

Dear KEDARRADHAKRISHNA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with Benoit. I am sure that this feedback will serve as an encouragement to him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Near a la gare de lyon paris

TripAdvisor rating 3.5/5

sweetmedic023 Couples - 07/08/2019 TripAdvisor review

The hotel has a very good location just beside the train station. The receptionists were nice Room is spacious and clean. The bed is so comfortable. The isolation is good. Just the bathroom is full of calcaire.

Dear sweetmedic023, Thank you for your kind feedback. We are happy that you enjoy our renovated room and that our team has given you the welcome you deserve. We will not fail to share your comment. We are sorry for the incident in your bathroom. We have forwarded your comment to our maintenance departement. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Excellent location for train connections only exceeded by the helpful personal attention of the front desk.

Customer review rating 4.1/5

Anonymous Solo - 05/08/2019 AccorHotels review

I was most impressed with the 2 ladies at the front desk who went out of the way to assist me when I needed accommodation following the cancellation of a train connection to the next day. The room was adequate to my needs and the facilities were excellent.

Dear GEORGE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback.We think you deserve this welcome! We hope to have the pleasure of seeing your smile again soon. Zoé BERTHELOT Quality & Community Manager H2…

Excellent location

Customer review rating 4.1/5

Karine M. Solo - 02/08/2019 AccorHotels review

Excellent location Spotless room Helpful check in staff Very Tiny room

Dear KARINE M., Thank you for your comment. We are pleased that our hotel has made your travels easier. We are sorry that our rooms of 17 m² seemed small to you. But we are happy that you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... We are very happy to have welcomed you to our hotel and we hope to see you soon. Zoé BERTHELOT Quality & Community Manager H2…

Why Security amount still on hold

Customer review rating 4.1/5

Shweta S. Families - 27/07/2019 AccorHotels review

Unfortunately, an amount €150 has been kept on hold as security till date. At the time of check in I was told that this just for security reasons and shall be released on check out. I enquired and pointed out the same to the night manager on duty the night before checking out but wasn't able to convince him about this held amount. It was either due to communication difficulty because of language differences. I would highly appreciate if this can be released at the earliest into my Thomas Cook Travelers card ( from which it has been deducted). Other than this, my experience and stay was excellent. The view from the room, the cleanliness, the hotel lobby, location in terms of public transport proximity were all great. Thank you, Shweta S.

Dear SHWETA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. We are happy that you had a pleasant stay in our hotel thanks to our renovated rooms, our breakfast and the welcome of our staff. Indeed we take a pre-authorization on your card for security measures. She is released at the end of your stay. It can take up to 3 weeks depending on your bank. Do not hesitate to contact your bank to speed up this process. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Excellent stay

Customer review rating 4.1/5

Daniel Solo - 21/07/2019 AccorHotels review

A pleasant atmosphere, friendly and helpful staff, good room, well situated.

Dear DANIEL B., Thank you for your comment. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…
Customer review rating 4.1/5

Siphan H. Couples - 20/07/2019 AccorHotels review

very good receptionists at front desk, very polite, and very helpful. Good people at cafeteria.

Dear SIPHAN H., Thank you for your comment. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. We hope your next visit will be as pleasant as the previous one. Zoé BERTHELOT Quality & Community Manager H2…

Quality ok but expensive

Customer review rating 4.1/5

Didier Business - 17/07/2019 AccorHotels review

In general, everything went smooth but too expensive for the offered comfort

Dear DIDIER D., Thank you for this comment, we are happy that you envoy the confort of our rennovated room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

One night in Paris

Customer review rating 4.1/5

Carol Couples - 16/07/2019 AccorHotels review

Short and sweet!

Dear CAROL S., We are happy that you had a pleasant stay in our hotel thanks to our renovated rooms. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Zoé BERTHELOT Quality & Community Manager H2…

Perfect location

Customer review rating 4.1/5

Jill Couples - 14/07/2019 AccorHotels review

Cool comfortable and quiet. Just what we needed. Got off the train and there we were! Easy location for catching the Metro to anywhere in Paris!

Dear JILL O., Thank you for this comment. We are happy that our rooms gave you the comfort you needed. We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…

One convenient night stay between arriving from Provence and going to airport to return to Australia

Customer review rating 4.1/5

Anonymous Couples - 14/07/2019 AccorHotels review

Although it was difficult to find the entrance to the hotel because of security with doors closed, it proved to be a convenient place to stay after arriving at Paris Gare Lyon from Provence before departing by air from Paris the following afternoon. The hotel is clean, tidy with comfortable beds and facilities, but the rooms would be rather small for a longer stay.

Dear NEIL T., Thank you for this comment. We are happy that you enjoy the confort our renovated room. When renovating our rooms we changed our bedding and we are glad you noticed it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Correct

Customer review rating 4.1/5

J. Business - 14/07/2019 AccorHotels review

Rass

Dear STEPHANE J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Transit stop to Montpellier

Customer review rating 4.1/5

Dale Business - 13/07/2019 AccorHotels review

Perfectly located hotel right above the station making it an easy start to the traveling day. Convenient access to RER and Metro for access to the city during your stay.

Dear DALE M., Thank you for your comment. We are happy that our hotel has made your travels easier and we hope to see you soon. Zoé BERTHELOT Quality & Community Manager H2…

Welcoming, and convenient

Customer review rating 4.1/5

Maxine Solo - 10/07/2019 AccorHotels review

I had to catch a train at Gare de Lyon so it was great being next to the station. Reception was friendly and welcoming. Room very clean. Good wifi.

Dear MAXINE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Great customer service but bad food

Customer review rating 4.1/5

James Business - 09/07/2019 AccorHotels review

Amazing customer service! Very helpful staff and management. But breakfast was terrible, I opted to pay for food next door at the train station instead.

Dear A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry if our pop art breakfast did not meet your expectations. However, we offer a wide range of products: vienoiseries, crepes, brioche, casseroles with hot dishes, cheeses, fruits, yogurt ... We will forwarded your comment to our restauration service. Know that our hotel is reinventing itself. Our common areas will be fully renovated in 2019 and other changes will be made. We hope to see you again so that you can enjoy it. Zoé BERTHELOT Quality & Community Manager H2…

very nice stay

Customer review rating 4.1/5

Annick P. Couples - 09/07/2019 AccorHotels review

All the persons there were very nice and helpful. Benoit has been great. Some problems with the room but not very important (no toilet paper, no coffee, no soap) it was an omission and I asked the room maid.

Dear ANNICK P., Thank you for your kind feedback. We think you deserve this welcome! We are sorry for the incident in your room. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…
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