Mercure Paris Gare de Lyon TGV hotel 4 stars

TripAdvisor rating 3.5/5 2,607 reviews
Mercure Paris Gare de Lyon TGV hotel
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Hotel extras

  • Very central location: Gare de Lyon, AccorHotels Arena, Bastille, Le Marais, and much more.

  • Parisian transport hub with direct access to your favorite spots: Louvre, Disneyland, etc.

  • Secure 24-hour luggage storage

  • Zen and Cool co-working space

  • A Made in France bed that you'll never want to leave!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012
paris
france

Tel: +33969367533

Fax: (+33)1/43474194

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :   20/24/29/57/61 GARE DE LYON

  • GARE DE LYON 2 :   63/65/87/91 GARE DE LYON

  • GARE ST LAZARE-BIBLIOT.MITTERAND :   14 GARE DE LYON

  • LA DEFENSE-CHATEAU VINCENNES :   1 GARE DE LYON

  • MELUN-ORRY LA VILLE :   D GARE DE LYON

  • ST GERMAIN-BOISSY ST LEGER :   A GARE DE LYON

  • By plane

    PARIS ORLY At 11km / 6.88 miles

  • By plane

    PARIS ROISSY CDG At 25km / 15.63 miles

  • By helicopter

    ISSY LES MOULINEAUX At 10km / 6.25 miles

  • By car

    A1 LILLE BRUXELLES At 6km / 3.75 miles

  • By car

    A4 METZ NANCY At 2km / 1.25 miles

  • By car

    A6 EVRY LYON At 7km / 4.38 miles

  • By train

    PARIS AUSTERLITZ At 1.5km / 0.93 miles

  • By train

    PARIS GARE DE L'EST At 5km / 3.11 miles

  • By train

    PARIS GARE DE LYON At 0.05km / 0.03 miles

  • By train

    PARIS GARE DU NORD At 4.5km / 2.8 miles

GPS :48.844779, 2.372532

Our accommodations

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more! You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

Superior room with a queen size bed

  • Max. number of persons: 2
  • Area: From 17

Superior room with two single beds

  • Max. number of persons: 2
  • Area: From 17

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Visit the Rendez-vous to relax and sample our delicious new Grignot Chic menu and our Grands Vins Mercure. EasyWork workspace for 2 to 6 people with WIFI, tea and coffee making facilities, Nespresso, printer, etc.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 35

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

12,462 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,607 reviews

Early access in the morning after a long night flight from the US

Customer review rating 4.1/5

Anonymous Solo - 09/10/2019 AccorHotels review

Very comfortable.

Dear FANNY H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that our hotel has made your travels easier and that you could have some rest in our comfortable renovated rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé Berthelot Quality & Community Manager H2…

Mrs

Customer review rating 4.1/5

Arihia T. Couples - 09/10/2019 AccorHotels review

very nice

Dear ARIHIA t., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you soon ! Zoé Berthelot Quality & Community Manager H2…

Excellent,comfortable and convenient

Customer review rating 4.1/5

Dg Solo - 08/10/2019 AccorHotels review

Friendly welcome at reception. Nice room. Tv channels on offer didn't include BBC World or any BBC even though BBC World was listed. It came up as Planete.

Dear DUNCAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback.We are happy that you enjoy our pop art breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments have been noted and we hope to see you soon ! Zoé Berthelot Quality & Community Manager H2…

Helpful staff and very handy

Customer review rating 4.1/5

Marie Couples - 08/10/2019 AccorHotels review

We often spent one night in this hotel on our way to the South of France. It’s a comfortable hotel. Staff are always friendly and helpful.

Dear MARIE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope you had a pleasant stay in the south of France and we hope to see you soon ! Zoé Berthelot Quality & Community Manager H2…

Very convenient for the station – and good value too

Customer review rating 4.1/5

Paul H. Couples - 07/10/2019 AccorHotels review

As with our previous stays here, it provided the ideal place to be for an early morning departure from Gare De Lyon. Reception staff are friendly and helpful, and the room comfortable.

Dear PAUL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé Berthelot Quality & Community Manager H2…

Convenient place tomstay

Customer review rating 4.1/5

Kate Couples - 07/10/2019 AccorHotels review

Comfortable room, friendly service.

Dear KATE F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that you enjoyed the comfort of our room and that our team has given you the welcome you deserve. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé Berthelot Quality & Community Manager H2…

Great location, rooms far too small

Customer review rating 4.1/5

Sue H. Couples - 07/10/2019 AccorHotels review

The location is excellent but the room was far too small. There was no space for luggage - luckily we only had hand baggage, but it would have been difficult to get around the room. The bedside cabinets were far too small - larger ones with a some storage would be better. There was inadequate towel rails in the bathroom. Also the Wi-Fi was not at all good as it dropped out all of the time and needs ot be sorted. On the other had the coffee machine and kettle were a welcome extra. The air conditioning was not very good and the room was too warm and hard to keep the temperature even Due to its location it is an ideal hotel but the rooms are far too small. The staff were very good though

Dear SUSAN H., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished) and insulation ... We are sorry for the problem you met with your air conditionning. We have transfer your comment to our maintenance department. We will check your room today. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zoé Berthelot Quality & Community Manager H2…

Another good Mercure experience.

Customer review rating 4.1/5

Jayb Couples - 07/10/2019 AccorHotels review

Convenient and comfortable, in a good location. A brief stopover while travelling providing all that was required.

Dear JANET B., Thank you for your comment. We are happy that our hotel has made your travels comfortable and easier. We hope to see you soon ! Zoé Berthelot Quality & Community Manager H2…

Perfect overnight stay

Customer review rating 4.1/5

Joanne D. Families - 06/10/2019 AccorHotels review

We chose this hotel as we were arriving in Paris by TGV late at night and we didn't want to have to walk far from the station. The hotel was ideal as it was next door to Gare de Lyon station. We were given a warm welcome by the lady on reception and it was nice to check into a nice clean room when we were all tired from our long journey. The hotel was quiet, despite its location next to the train station and breakfast the next morning was plentiful and tasty. This was a perfect overnight stay and we would not hesitate to stay at this hotel again.

Dear JOANNE D., Thank you again for your comments that make us really happy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Zoé Berthelot Quality & Community Manager H2…

Good

Customer review rating 4.1/5

Ruth S. Couples - 04/10/2019 AccorHotels review

Helpful staff. Unfortunately the taxi was not able to drop us off in front of the door! Not your fault.

Dear RUTH S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that the taxi could not come to the door of our hotel. A taxi area is a few meters from our hotel, we hope this has made your travel easier. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé Berthelot Quality & Community Manager H2…

Courteous service, clean rooms, quiet atmosphere, everything I wanted for a business trip to Paris.

Customer review rating 4.1/5

Brad Business - 03/10/2019 AccorHotels review

I was a guest at the hotel for 3 night. During my stay everything was perfect. The rooms were well maintained. The staff was courteous and helpful. I do not speak French and the staff was quite capable of helping me in my native language (English). The nights were quiet and easy for me to sleep. The morning breakfast was exactly what I would look for from a hotel. Overall I had no experiences that were a negative to my tri.

Dear BRADLEY GUY W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are very that you enjoy your business trip in our otel. It is always a pleasure to receive positive feedback. We are glad that you enjoy our renovated room and our delicious breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Zoé Berthelot Quality & Community Manager H2…

Great rooms

Customer review rating 4.1/5

Susan W. Families - 03/10/2019 AccorHotels review

Condition of rooms and location were awesome!! For a full 10 I would of preferred a family room with single beds for children rather then x2 rooms with a double bed each.

Dear SUSIE W., Thank you for this kind comment. We are happy that you enjoy our renovated room. Your comments have been noted and we hope to see you soon in our hotel ! Zoé Berthelot Quality & Community Manager H2…
Customer review rating 4.1/5

Christine Friends - 01/10/2019 AccorHotels review

Location is extremely good, next to metro station

Dear CHRISTINE W., Thank you for your comment. We are happy that our hotel has made your travels easier and we hope to see you soon ! Zoé Berthelot Quality & Community Manager H2…

Great location and value

Customer review rating 4.1/5

Anne W. Friends - 30/09/2019 AccorHotels review

Terrific location next to Gare de Lyon; good places to get breakfast, lunch, dinner or something to eat in between. Very easy access to metro to travel anywhere in Paris; also great location to catch bus to CDG when you need to get there. Would rate this an excellent value for any traveler to Paris.

Dear ANNE W., Thank you for your comment. We are happy that our hotel has made your travels easier. During a future stay we invite you to discover also our restaurant completely renovated. We hope you will enjoy it ! Zoé Berthelot Quality & Community Manager H2…

Not the room I paid for

TripAdvisor rating 3.5/5

mikepdawes Couples - 30/09/2019 TripAdvisor review

I reserved and paid for a Privilege Room but was allocated a much smaller standard room. The Privilege Rooms are on the 5th and 6th floors and my room was no. 723 on the 7th floor. This was much smaller and more basic than the room I paid for. When I queried this at reception I was told that all the larger Privilege Rooms were taken and I was allocated a smaller Privilege Room. You surely agree that this is not acceptable particularly as I am a long-standing loyal Silver Club Accor member. I look forward to your response.

Dear Mike, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our rooms located on the 5th, 6th and 7th floor are privilege rooms. There is no difference in price depending on the size of the room. We are sorry that you were not happy with our 17 m² rooms. However, our Privilege rooms, offer a great comfort experience with exclusive premium Mercure bedding (mattress 30 cm thick and soft mattress), Nespresso machine, Wi-Fi and free minibar, Nuxe products, bathrobe and slipper … I remain at your entire disposal for any clarification or information. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Zoé Berthelot Quality & Community Manager H2217-ACT@ACCOR.COM

Convenient location with good service

Customer review rating 4.1/5

Bob R. Business - 23/09/2019 AccorHotels review

Fast check-in. Courteous staff. Robust breakfast buffet. Dangerous faucets (temperature adjust is very difficult and hot water is too hot) someone is going to burn themselves.

Dear ROBERT R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that you had a pleasant stay in our hotel thanks to our breakfast and the welcome of our staff. We are sorry for the incident with your shower. We have transferred your comment to our technical service and we check today how your shower works. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé Berthelot Quality & Community Manager H2…

Great location

Customer review rating 4.1/5

Frank Couples - 22/09/2019 AccorHotels review

Hotel is in a great location, next to Paris Gare de Lyon. Privilege Room is small but appreciated a Nespresso coffee machine and variety of drinks in bar fridge. Quiet room for being above the train station. Comfortable bed. Small shower receptacle.

Dear FRANK W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy that you enjoy our renovated room. When we renovating our rooms we changed our bedding and we are glad you enjoyed it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé Berthelot Quality & Community Manager H2…

Not up to Accor's usual atandard

Customer review rating 4.1/5

Rupert Couples - 22/09/2019 AccorHotels review

There was not enough space in the room for two large suitcases and hand luggage. There was nowhere to put a case for unpacking except the floor. The bath was too narrow. Breakfast was good. The colour schemes leave a great deal to be desired particularly on the landings. When we checked in we were told that it would be possible to order a taxi for our departure. When we checked out we were told to walk to the station and join the taxi queue.

Dear RUPERT M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... and other services We are sorry that our staff could not book your taxi. We have transferred your comment to our reception manager. But indeed, the Mercure Paris Gare de Lyon TGV, is near from the station Gare de Lyon. A taxi area is 50 meters from the hotel. Please accept our apologies if this incident has complicated your departure. I would like to reiterate our commitment to high quality standards, and we are looking forward to welcoming you again at Mercure. Zoé Berthelot Quality & Community Manager H2…

Smoking smell in the room

Customer review rating 4.1/5

Marius G. Business - 20/09/2019 AccorHotels review

The hotel was good and clean but the room was badly smelling of smoking.

Dear MARIUS G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are sorry for the incident in your room. Please note that this problem was a true exception to our normal practices. We have transferred your comment to our service and will intensified the checks on this service. All our efforts are concentrated in preventing future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Zoé Berthelot Quality & Community Manager H2…

Another pleasant experience.

Customer review rating 4.1/5

Peter B. Friends - 19/09/2019 AccorHotels review

I habitually stay at the Hotel Mercure Gare de Lyon when I am in Paris. It is conveniently situated next to the Gare de Lyon, with excellent public transport links to all of Paris. The team is friendly and efficient, the room is comfortable, the breakfast offers everything you need. Check-in and check-out are extremely rapid.

Dear PETER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is again with great pleasure that we receive your compliments. We are glad that once again you had a great stay at our hotel thanks to our dedicated staff, our pop art breakfast and our fully renovated rooms. We look forward to welcoming you back to our hotel ! Zoé Berthelot Quality & Community Manager H2…
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