Mercure Paris Gare de Lyon TGV hotel 4 stars

TripAdvisor rating 3.5/5 2,550 reviews
Mercure Paris Gare de Lyon TGV hotel
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Hotel extras

  • Very central location: Gare de Lyon, AccorHotels Arena, Bastille, Le Marais, and much more.

  • Parisian transport hub with direct access to your favorite spots: Louvre, Disneyland, etc.

  • Secure 24-hour luggage storage

  • Zen and Cool co-working space

  • A Made in France bed that you'll never want to leave!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012
paris
france

Tel: +33969367533

Fax: (+33)1/43474194

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :   20/24/29/57/61 GARE DE LYON

  • GARE DE LYON 2 :   63/65/87/91 GARE DE LYON

  • GARE ST LAZARE-BIBLIOT.MITTERAND :   14 GARE DE LYON

  • LA DEFENSE-CHATEAU VINCENNES :   1 GARE DE LYON

  • MELUN-ORRY LA VILLE :   D GARE DE LYON

  • ST GERMAIN-BOISSY ST LEGER :   A GARE DE LYON

  • By plane

    PARIS ORLY At 11km / 6.88 miles

  • By plane

    PARIS ROISSY CDG At 25km / 15.63 miles

  • By helicopter

    ISSY LES MOULINEAUX At 10km / 6.25 miles

  • By car

    A1 LILLE BRUXELLES At 6km / 3.75 miles

  • By car

    A4 METZ NANCY At 2km / 1.25 miles

  • By car

    A6 EVRY LYON At 7km / 4.38 miles

  • By train

    PARIS AUSTERLITZ At 1.5km / 0.93 miles

  • By train

    PARIS GARE DE L'EST At 5km / 3.11 miles

  • By train

    PARIS GARE DE LYON At 0.05km / 0.03 miles

  • By train

    PARIS GARE DU NORD At 4.5km / 2.8 miles

GPS :48.844779, 2.372532

Currently, close to our hotel

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 485 m

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 2.9 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 4.3 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 4.7 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 4.7 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 5.1 km

Poison, exhibition

From 10/10/2018 to 11/08/2019

At 5.1 km

Tour de France

From 06/07/2019 to 28/07/2019

At 5.8 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 5.8 km

Our accommodations

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more! You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

Superior room with a queen size bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior room with two single beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Visit the Rendez-vous to relax and sample our delicious new Grignot Chic menu and our Grands Vins Mercure. EasyWork workspace for 2 to 6 people with WIFI, tea and coffee making facilities, Nespresso, printer, etc.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 35 m²

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

11,963 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,550 reviews

Welcoming, and convenient

Customer review rating 4.1/5

Maxine Solo - 10/07/2019 AccorHotels certified review

I had to catch a train at Gare de Lyon so it was great being next to the station. Reception was friendly and welcoming. Room very clean. Good wifi.

Dear MAXINE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Great customer service but bad food

Customer review rating 4.1/5

James Business - 09/07/2019 AccorHotels certified review

Amazing customer service! Very helpful staff and management. But breakfast was terrible, I opted to pay for food next door at the train station instead.

Dear A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry if our pop art breakfast did not meet your expectations. However, we offer a wide range of products: vienoiseries, crepes, brioche, casseroles with hot dishes, cheeses, fruits, yogurt ... We will forwarded your comment to our restauration service. Know that our hotel is reinventing itself. Our common areas will be fully renovated in 2019 and other changes will be made. We hope to see you again so that you can enjoy it. Zoé BERTHELOT Quality & Community Manager H2…

very nice stay

Customer review rating 4.1/5

Annick P. Couples - 09/07/2019 AccorHotels certified review

All the persons there were very nice and helpful. Benoit has been great. Some problems with the room but not very important (no toilet paper, no coffee, no soap) it was an omission and I asked the room maid.

Dear ANNICK P., Thank you for your kind feedback. We think you deserve this welcome! We are sorry for the incident in your room. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…

Convenient for Paris Gare du Nord

Customer review rating 4.1/5

Carole Couples - 08/07/2019 AccorHotels certified review

Very well located for train station if you have an early start. Check in was extremely slow and check out only slightly faster. The large reception foyer has an overpowering "air freshener" smell. The breakfast room is slightly chaotic.

Dear CAROLE G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have forwarded your comment to our reception manager, Igor. Be assured that during a future stay you will receive the fast check in you deserve. Know that our hotel is reinventing itself. Our common areas will be fully renovated in 2019 and other changes will be made. We hope to see you again so that you can enjoy it. Zoé BERTHELOT Quality & Community Manager H2…

very comfortable room and friendly staff

Customer review rating 4.1/5

Robin A. Solo - 07/07/2019 AccorHotels certified review

Checuick in was slow as there were only 2 people at the desk and a number of problems that needed to be solved. My checkin was quick and efficient and friendly. Highly recommended.

Dear ROBIN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are sorry for the waiting at our recepition. But we are happy that you receive the welcome you deserve. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Samll room for the money

Customer review rating 4.1/5

Anonymous Business - 07/07/2019 AccorHotels certified review

The room was very small - no coffee for the expresso machine

Dear THOMAS P., Thank you for this comment. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…

Very nice and perfect for access to the city and rail connections.

Customer review rating 4.1/5

R. Couples - 06/07/2019 AccorHotels certified review

Good with excellent breakfast

Dear DEREK R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. IWe are happy that you enjoy our pop art breakfast and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Pleasant stay. Compact room with very comfortable bed.

Customer review rating 4.1/5

Anonymous Couples - 05/07/2019 AccorHotels certified review

Good location with easy access to transport options.

Dear LYNDAL G., Thank you for this comment. We are happy that you enjoy our renovated room. When renovating our rooms we changed our bedding and we are glad you noticed it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

It was great

Customer review rating 4.1/5

Maree Families - 05/07/2019 AccorHotels certified review

Convenient location, and good service.

Dear MAREE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Ideal hotel if travelling via Gare de Lyon

Customer review rating 4.1/5

Sheila Couples - 02/07/2019 AccorHotels certified review

So convenient for station and restaurants. Welcoming staff. Well equipped, comfortable room. Access to lifts with key card. Very good for disabled guests.

Dear SHEILA P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Very basic and disappointing for the price

Customer review rating 4.1/5

Tony Couples - 02/07/2019 AccorHotels certified review

Expensive hotel for what you get. Great location but a tiny room. Bathroom sink was blocked, room was tiny, only 1 bottle of water for 2 people and the breakfast was very disappointing - like being in a shopping center food hall. Paid the hotel to book an airport transfer which didn't turn up.

Dear TONY L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... We are sorry that did not enjoy our breakfast with pastries, hot dishes, pancakes, fruits, cheeses, yogurts, juices and hot drinks and other products. Know that our hotel is reinventing itself. Our common areas will be fully renovated in 2019 and other changes will be made. We hope to see you again so that you can enjoy it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Clean and professional.

Customer review rating 4.1/5

Anonymous Business - 02/07/2019 AccorHotels certified review

Excellent.

Dear LAURENCE J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Good business trip hotel

Customer review rating 4.1/5

Marilena G. Business - 01/07/2019 AccorHotels certified review

Everything was good quality. Excelent bed.

Dear MARILENA G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Wonderful

Customer review rating 4.1/5

Hyeyun L. Business - 30/06/2019 AccorHotels certified review

Wonderful

Dear HYEYUN l., Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Zoé BERTHELOT Quality & Community Manager H2…

Hotel Mercure is well located near the train station, very clean, and the staff was very accommodating.

Customer review rating 4.1/5

Patricia W. Friends - 29/06/2019 AccorHotels certified review

Our experience was very positive. Being next to the Gare De Lyon TGV was so convenient, and the neighborhood was safe. One staff member gave us confusing information about taxi service, but another one gave us clear instructions, and a taxi appeared almost immediately when called. The room was very clean and pleasant. We would definitely book this hotel again.

Dear PATRICIA W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are pleased that you had a pleasant stay in our hotel thanks to our renovated rooms, our breakfast and the welcome of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

French travel break

Customer review rating 4.1/5

Bill Couples - 25/06/2019 AccorHotels certified review

Comfortable, great bed, although slightly small rooms. Good location and staff were friendly and helpful. No restaurant and food options are very limited. Breakfast choices were very extensive and good quality.

Dear William M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that our catering service did not meet your expectations. Know that our hotel is reinventing itself. Our common areas will be fully renovated in 2019 and other changes will be made. We hope to see you again so that you can enjoy it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Zoé BERTHELOT Quality & Community Manager H2…

Good hotel for the Gare design Lyon

Customer review rating 4.1/5

Michael Solo - 25/06/2019 AccorHotels certified review

Room was fine and great sleep quality Good buffet breakfast Shame that the room coffee maker did not work And too late to get it replaced

Dear MICHAEL M., Thank you for this comment. We are happy that you enjoy our renovated room. We are sorry for the problem with our Nespresso machine and that we could not solve your problem during your stay. We have transferred your comment to the maintence department which will verifies the operation of the machine today.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Zoé BERTHELOT Quality & Community Manager H2…
Customer review rating 4.1/5

Anonymous Business - 25/06/2019 AccorHotels certified review

very expensive for small rooms, but I understand Le Bourget is responsible for that

Dear LUC D., Thank you for this feedback. Indeed our prices vary according to the tourist activity. Unfortunately you have stayed at a large Parisian salon at the Bourget which explains this rise. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... Thank you again for sharing your experience, and we hope to see you soon ! Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Great location and comfortable. Friendly Staff

Customer review rating 4.1/5

Ian S. Couples - 24/06/2019 AccorHotels certified review

We just needed a comfy bed close to the TGV and we got it with this hotel. Located within the Main Station area and a short walk to restaurants etc. Room was clean, tidy and comfortable, Not the Ritz but suitable for a good nights sleep before heading to the airport and home.

Dear IAN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are pleased that you had a pleasant stay in our hotel thanks to our renovated rooms, our breakfast and the welcome of our staff. We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…

Below expectation

Customer review rating 4.1/5

Justin W. Business - 23/06/2019 AccorHotels certified review

Room is small and old. Air conditioning is faulty and technician was not helpful - he attempted to gloss over problem. Request to change room was declined as hotel was fully booked - yeah right!

Dear WAI KEAT W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Following your comment we contacted the technical department. Indeed the problem with your air conditioning that you encountered during the night on one of the air conditioning intensity was solved the next morning. Please accept our sincerest apologies for not having been able to solve the problem the night of your stay, or being able to change rooms since the hotel is full. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…
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