Hotel - Mercure Paris Gare de Lyon TGV hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de Lyon TGV hotel

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3.5/5 2,221 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:30-23:00
    • Opening hours : Week-end 18:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Information: The Mercure Paris Gare de Lyon hotel will remain open during the temporary closure of the Gare de Lyon and Gare de Bercy train stations from midnight on Friday, March 17 to midnight on Sunday, March 19.

Hotel location

Our rooms

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more!You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

  • 315 rooms
  • 315 non-smoking rooms
  • 8 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 9,085 reviews

Our guest reviews for Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,221 reviews
AccorHotels certified review
Marc Business - 14/04/2018
« overprized, small room »

somehow the average night price was at 225 euro/day over 4 days. the room on the 7th is even smaller as all other ones, though outfitted with a nespresso machine, gown and slippers

AccorHotels certified review
Don Couples - 12/04/2018
« This is a very comfortable hotel, with pleasant clean rooms and a good breakfast. »

The check-in was swift and convenient, the room was clean and relatively spacious (for Paris hotels - though small by American or Asian standards), and the breakfast was very good.

AccorHotels certified review
Russ B. Couples - 04/04/2018
« Good hotel to catch an early train »

Whilst the staff were very friendly and the hotel is beautifully clean and modern we were disappointed that :- a)There was no satisfying evening meals offered in the bar b) we had booked a superior room expecting to have space but actually it was a very small room with bathrobes. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell Bevan, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that our hotel did not meet all your expectations. I will share your comments to our team and be sure that these problems are going to be solvede. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Maurizio P. Couples - 03/04/2018
« A great location in a marvellosa hotel »

We have stayed at MERCURE GARE DE LYONfor just one night returning from a three days holiday in sant Mali. We have chosen in order to be in a easy and comfortable location for enjoying our day of rest in Paris. We come to Paris very often and we had this dream of staying in this hotel because is really in the best location for those like us who arrived with the Milan - Paris tgv. We have felt at home. We hardly reccomend the premium room . It is fantastic ,you have all you need to feel in a comfortable location. The welcome include mini bar with sodas, water , juices, an espresso coffee machine. The bed and pillow are just fantastic and you have bath robe, slippers and a great bath with shower. We hardly reccomend this hotel and we suggest to try the biological breakfast a king dinner .... Believe me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maurizio P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience in our new rooms and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Aa Couples - 03/04/2018
« Nice hotel, very nice location »

The hotel is ideally located, right at the exit of the station. People at the desk are very nice and smiling, but the rooms are small, too small. I had an upgrade to a prestige room but it does not change anything actually. Too bad. I had a drink at the bar : that was nice :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christophe N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies concerning the room size. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Mr. G. Couples - 28/03/2018
« I would go back to the hotel »

great deal from the staff. Very good hotel Very good location Facilities and services of a very good level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel Guerrero Diaz, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy to hear that our renovated rooms meet your expectations. We can not wait to welcome you once again to our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

TripAdvisor review
Couples - 13/03/2018
« Paris Gare de Lyon »

Hotel Mercure Gare de Lyon is ideally located next to the railway station and the metro, in the lovely 12th arrondissement of Paris. The hotel is modern, with all the facilities offered by big hotels. The staff is friendly and very helpful. Highly recommended.

TripAdvisor review
Friends getaway - 28/02/2018
« Smart hotel next to the Gare de Lyon Paris »

Very comfortable Mercure hotel and very convenient if travelling to or from the Gare de Lyon in Paris. Welcome was extremely professional and covered all I needed to know about my stay. I was in a Privilege room and it had all the comforts I would require. The only down side was that there was not a lot of space to store clothes etc. and power points were limited. More drawers please! Also the pillow comfort was not great. When asked if there were alternative pillows, the answer was 'Non'! Minor problem with the cold water was resolved promptly. I stayed for five nights and there were many places to eat within walking distance. Breakfast was good - ample choice in a bright airy space. Overall, I enjoyed my stay here and would use this hotel again.

AccorHotels certified review
Anonymous Families - 26/02/2018

the heater is too hot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Si Man / Tba, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry for the heat of the room and we really understand how this problem could decrease the quality of your stay. Despite this incident, we hope to keep your trust and stay tuned We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Anne H. Couples - 24/02/2018
« Comfortable rooms in excellent location »

Comfortable and quiet rooms (we had booked a Privilege room). We like the coffee and tea making facilities in the room. Price a little high, but this is Paris. The hotel is immediately adjacent to the Gare de Lyon train station and offers the perfect stop-over for us when travelling onward from Paris the following day. We also like the surrounding area. Receptionists are always polite and helpful. We will certainly be staying here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald Ross Hempstead, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay, know that the hotel is currently under renovation. We offer today better quality rooms: new bedding, design, bathroom... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Cipriano Friends - 23/02/2018
« Great Location »

it was for one night and good for a quick stay.. if you like to walk it's a cool spot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cipriano Mosso, First of all we would like to thank you for your loyalty but also for your commentsyour comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next trips, know that our hotel is currently under renovation. It is now possible to stay in rooms of even better quality. Indeed the design, bedding, bathrooms and other hotel services have been improved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Anonymous Solo - 11/02/2018
« great as usual »

confortable, cool, calm,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pascal Castaings, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

TripAdvisor review
Couples - 11/02/2018
« Good location »

This hotel is adjacent to the Gare de Lyon station so is ideal for an early start. Having stayed here on previous occasions I was disappointed with the breakfast. Reception staff were excellent ......

TripAdvisor review
Couples - 09/02/2018
« A convenient stopover »

We stayed for one night en route to Spain via TGV and the proximity of the Gare de Lyon to hotel was ideal. The welcome we received from the reception staff was very good, and they quickly resolved a problem with lack of adequate heating in our room. The room we were allocated was rather small but clean. Overall, a very satisfactory experience.

AccorHotels certified review
J. Business - 03/02/2018
« Ok »

Just ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre I Mr Jover, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your next stay, know that the hotel is currently under renovation. Thus we offer today better quality rooms: new bedding, design, bathroom .... We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Anonymous Families - 10/01/2018
« Beds were comfortable, but room was warm and breakfast service was not good. »

We really liked the beds and the bathroom. We relaxed well at night. The window did shut the outside noise very well. The breakfast service was very awkward. We were informed the breakfast ended at 10.30, but at 10 there were plenty of empty bowls at the buffet, and they weren’t replenished. On a Saturday, when breakfast should end at 11, we arrived at 9.30 and there were already a few empty bowls that were not refilled. On our last morning (a monday) the scrambled eggs tasted of oil and were not good at all (but were fine on the other days). There were two coffee machines: The nespresso one was very nice. The other one always produced watery drinks, including the hot milk and hot chocolate. Regarding the bedroom, most things were nice. It was clean and there were no smells. However the room was very warm and the heating/cooling was set to heat only. Even when set to cool it would still blow rather warm air. Thankfully we could open the window slightly, but that meant we had to hear a lot of outside noise. The bath/shower were very nice, we have nothing to complain there. We really liked the adjustable shower head. When we return to Paris we would like to stay at this hotel again, but we probably won’t pay for the hotel breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreia R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We offer to you our sincere apologizes concerning the Breakfast service. I am so sorry for the empty bowls. Thanks to you, we make things different, ans we refilled the bowls until the end of the service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

AccorHotels certified review
Alexander Couples - 09/01/2018
« Cancelled booking »

I did not stay as my wife started treatment for breast cancer. I suppose survey was generated because I needed a confirmation of the cancellation to make a claim on my insurance.

TripAdvisor review
Couples - 05/01/2018
« OK for a one night stay »

This is not one of the best Mercure hotels we have stayed in. It is an older, unattractive building which has been renovated largely on the cheap. Everything was satisfactory but no more. Good location for Gare de Lyon.

AccorHotels certified review
Cyril Couples - 18/12/2017
« Good location , clean room, great breakfast »

I chose the hotel for the location ( that was my second stay in this particular mercure). Ideal next to the train station and Accorhotel arena. I had a room on the first floor which wasn't as great as the room I had on the 4th floor during my first stay but it did the job. It was clean , Big enough for a room in Paris and the bed was comfortable. The breakfast is well worth the money . Great choices , trays of food always full and tables cleaned up so rapidly ( congratulations to the breakfast team , fantastic performance). The breakfast room is very inviting.

AccorHotels certified review
Th.k. Couples - 14/12/2017
« Bad performance »

Promised airco not working and preferences were possible but ignored by the hotel. Further a very small room for a huge price with a broken and noisy toilet. The stay in this hotel was a disaster (for the second and now or the last time).

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