Hotel - Mercure Paris Gare de Lyon TGV hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de Lyon TGV hotel

3.5/5 2,410 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:30-23:00
    • Opening hours : Week-end 18:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more!You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

  • 315 rooms
  • 315 non-smoking rooms
  • 8 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 10,626 reviews

Our guest reviews for Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,410 reviews
Nicole H. Couples - 16/01/2019 AccorHotels certified review
« Very comfortable and convenient hotel when travelling by train arriving at Gare de Lyon. »

Definitely a very comfortable and convenient hotel when travelling by train at Gare de Lyon. Very clean, quiet, respectful and very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole H., Thank you for your comment. We are happy that our hotel has made your travels easier. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Olivier Bessière Directeur D'exploitation H2…

Kerry Couples - 16/01/2019 AccorHotels certified review
« Great location and toom »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry s., Thank you for this comment. We are happy that you enjoy our renovated room. We are very happy to have welcomed you to our hotel and we hope to see you soon. Olivier Bessière Directeur D'exploitation H2…

Chris M. Couples - 26/12/2018 AccorHotels certified review
« Great hotel close to the TGV Gare Lyon »

Great staff, clean, well decorated, safe, and Santa served breakfast!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris M, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that you enjoy our chrismas animation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

L. M. Families - 25/12/2018 AccorHotels certified review
« good hotel »

It was comfortable and satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. l., Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Olivier Bessière Directeur D'exploitation H2…

Emmanuel T. Business - 20/12/2018 AccorHotels certified review
« Good for bedroom, but price of restauration is a shame »

There is no problem with bedrooms, good comfort, a little bit noisy (street noises), but overall at a good level compared to price of bedrooms. The quality, the diversity of foods is not acceptable for this kind of Hotel ; the price of foods is a shame, the quantity of foods in plate is ridiculous. Close to 40€ for a beer, a ridiculous plate and a fruits salad...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuel T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry that did not enjoy our restauration service. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Manmohan Business - 16/12/2018 AccorHotels certified review
« Just above average »

Hotel is very conveniently located next to train station and many dining options around. However, the service was not that great. I had issues with Wifi connectivity in the room and even after repeated complaints, no one came to check what the issue is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manmohan T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In order to offer perfect wifi, we had the improve our wifi connexion. However, there are still settings to make. I will share your comments with our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

mmthampi Business - 15/12/2018 TripAdvisor review
« Stay in Paris »

Location is good, very close to station with lots of connectivity. However, the Wifi connectivity was very bad, inspite of repeated complaints, it was not attended to. Overall service was ok, but not that great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mmthampi, Thank you for your comment. We are happy that our hotel has made your travels easier. I am sorry for the problem your met ; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Business - 12/12/2018 TripAdvisor review
« Paris Hotel Experience »

Very convenient location. Just few steps away from the metro station. Room is neat and clean. Reception staffs are very friendly. You can easily get around the city when you chose to stay in this hotel. You may also travel towards other city because it is being linked to the main metro station Paris Gare de Lyon Station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wander41634255708, Thank you for this comment. We are happy that you enjoy our renovated room. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are very happy to have welcomed you to our hotel and we hope to see you soon. Le Mercure Paris Gare de Lyon TGV.

Frederic A. Business - 08/12/2018 AccorHotels certified review

warm welcome, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Olivier Bessière Directeur D'exploitation H2…

Mihai Business - 05/12/2018 AccorHotels certified review
« a nice atmosfere »

i like the hotel and also the employees are very nice guys. thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mihai T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

JohnSanderson754 Solo travel - 02/12/2018 TripAdvisor review
« Review of hotel Mercure Paris Gare de Lyon TGV by John Sanderson »

My first visit to this hotel. I arrived in Paris on Eurostar and was in the hotel within 15 minutes on the RER (Line D) from Gare du Nord. The hotel is adjacent to the Gare de Lyon international station. Very attractive reception area and check-in was speedy and efficient. A very nice, tidy, compact room on the 5th floor, with comfortable bed, clean bathroom facilities, large TV and complementary soft drinks hot drinks making facilities. A delightful bar where I enjoyed an evening (and lunchtime) drink, at reasonable prices, in a relaxing atmosphere. There is also a large quiet work area for those who require it. There are excellent transport links to all areas of Paris via the Metro and RER. Check-out and billing was speedy and efficient and there is a large luggage storage area for those who check out but have a late departure time. As a first time visitor I didn't know initially that the room entry card was also required to operate the lift and the lights in the room. An information card showing major TV channel numbers would also have been helpful. Overall I had a very enjoyable and relaxing stay and would certainly consider staying here again on my future visits to Paris. I appreciate the Mercure brand and this hotel was up to the Mercure standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Sanderson, Thank you for your kind feedback. We are happy that you enjoy our renovated room and our new bedding. We think you deserve this welcome! We hope to have the pleasure of seeing your smile again soon. Our home is your home. Le Mercure Paris Gare de Lyon TGV.

Couples - 29/11/2018 TripAdvisor review
« Brilliant »

Best value for money we've had in years. Spacious comfortable aircon bedroom with en suite, minibar (fridge for us), electric kettle with tea and coffe AND a NESPRESSO machine, all for only 108 euros in a busy central location of Paris with lots of bars & restaurants on the doorstep. Excellent friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Road13743175502, Thank you for your kind feedback. We are delighted to read that you had an excellent stay in our renovated room. We are very happy to have welcomed you to our hotel and we hope to see you soon for another magnifique journey with us. Le Mercure Paris Gare de Lyon TGV.

Couples - 27/11/2018 TripAdvisor review
« Great location »

An enjoyable stay, service in the restaurant could be a trifle quicker, though. We enjoyed the very quiet atmosphere, no noise even if the Gare de Lyon is thirty seconds walk away from the hotel. You can then relax and recover and be on top form the next day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lionel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Le Mercure Paris Gare de Lyon TGV.

A. E. Business - 25/11/2018 AccorHotels certified review
« Intoxicated »

I woke up with bad irritation and identified the issue: there is a leather ornament above the bed, that you appeared to clean with a very toxic product, it affected me during my sleep and i woke up completely intoxicated. I noticed the strong smell of the product when i arrived but did not pay attention as i was too tired and fell asleep immediately. Very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear e. A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the irritations. In our Hotel, we are using Diversey Products to clean all our rooms. To clean the leather ornament above the bed, we use the Room Care R2-Plus Pur Eco. This Diversey product is used for all purpose. We check the description of our product, and it noticed that on skin contact, there is no effects or symptoms. For your next stay in our hotel, you can contact me directly, I will make sure that you will spend a nice stay in our Hotel, Sincerely, Olivier Bessière Directeur D'exploitation H2…

Niall M. E. Couples - 12/11/2018 AccorHotels certified review
« Very good, staff friendly & hotel clean »

Very good, good location with good bus links. Hotel staff friendly and polite. Rooms very clean and well presented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niall M., Thank you for this comment. We are happy that you enjoy our renovated room. We are also happy that our team has given you the welcome you deserve. We will not fail to share your comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Olivier Bessière Directeur D'exploitation H2…

Mercedes M. Business - 11/11/2018 AccorHotels certified review
« Too expensive for what it is - not four star quality »

Disappointing. I have stayed in many other hotels in Paris for the same price, and quality of those is far superior. It is inexcusable that there is a separate charge for tables/space to work. Food on offer at the bar is the same quality as you get in a plane travelling on economy class. Pre-made little pots that are microwaved before serving. It makes you wonder what the rather expensive price you pay to stay there actually gets you.

Business - 11/11/2018 TripAdvisor review
« Great location! »

The location, simply, cannot be beat if you are taking a train from the Gare du Lyon. And, even if you aren't, it is still a great location in Paris. Restaurants in the area are fabulous and the breakfast and bar in the Mercure are, really, quite good as well. Go for it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, Thank you for your comment. We are happy that our hotel has made your travels easier. We are very happy to have welcomed you to our hotel and we hope to see you soon. Le Mercure Paris Gare de Lyon TGV.

Jason C. L. Friends - 01/11/2018 AccorHotels certified review
« Friendly staff and specially for cyclists »

The hotel is just right next to Train Station, 2 min walk to ticket office. Hotel staffs, especially concierge was really friendly and helpful. I would recommend this hotel to travellers who are travelling by trains, as well as cyclists who want to stay near train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chong Man Jason L., Thank you for your comment. We are happy that our hotel has made your travels easier. We think you deserve this welcome! We hope to have the pleasure of seeing your smile again soon. Olivier Bessière Directeur D'exploitation H2…

Timothy S. Couples - 31/10/2018 AccorHotels certified review
« Awesome »

It was great, very warm welcomed by Claudia. She was very sweet and helpful upon my check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy Shuhan S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We think you deserve this welcome! We shared you comment with Claudia. We hope to have the pleasure of seeing your smile again soon. Olivier Bessière Directeur D'exploitation H2…

Mike G. Couples - 30/10/2018 AccorHotels certified review
« Centrally sited - yet quiet and secluded! »

We just spent an overnight at Mercure Paris Gare de Lyon TGV in order to take an early train for Italy. The hotel was the first stop on our holiday and an excellent start too! The Hotel is situated next to the station yet was a haven of quiet. We had an excellent night followed by a superb breakfast before heading to the Italian sun - wonderful....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are happy that our hotel has allowed you to start your holiday well and we hope that the rest of your trip has been as entertaining as the beginning of your stay. We hope to see you again soon for another magnifique journey with us. Olivier Bessière Directeur D'exploitation H2…

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