Mercure Paris Gare de Lyon TGV hotel 4 stars

TripAdvisor rating 3.5/5 2,581 reviews
Mercure Paris Gare de Lyon TGV hotel
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Hotel extras

  • Very central location: Gare de Lyon, AccorHotels Arena, Bastille, Le Marais, and much more.

  • Parisian transport hub with direct access to your favorite spots: Louvre, Disneyland, etc.

  • Secure 24-hour luggage storage

  • Zen and Cool co-working space

  • A Made in France bed that you'll never want to leave!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012
paris
france

Tel: +33969367533

Fax: (+33)1/43474194

Contact email

Check-in from 14h00

Check out up to 12h00

  • GARE DE LYON :   20/24/29/57/61 GARE DE LYON

  • GARE DE LYON 2 :   63/65/87/91 GARE DE LYON

  • GARE ST LAZARE-BIBLIOT.MITTERAND :   14 GARE DE LYON

  • LA DEFENSE-CHATEAU VINCENNES :   1 GARE DE LYON

  • MELUN-ORRY LA VILLE :   D GARE DE LYON

  • ST GERMAIN-BOISSY ST LEGER :   A GARE DE LYON

  • By plane

    PARIS ORLY At 11km / 6.88 miles

  • By plane

    PARIS ROISSY CDG At 25km / 15.63 miles

  • By helicopter

    ISSY LES MOULINEAUX At 10km / 6.25 miles

  • By car

    A1 LILLE BRUXELLES At 6km / 3.75 miles

  • By car

    A4 METZ NANCY At 2km / 1.25 miles

  • By car

    A6 EVRY LYON At 7km / 4.38 miles

  • By train

    PARIS AUSTERLITZ At 1.5km / 0.93 miles

  • By train

    PARIS GARE DE L'EST At 5km / 3.11 miles

  • By train

    PARIS GARE DE LYON At 0.05km / 0.03 miles

  • By train

    PARIS GARE DU NORD At 4.5km / 2.8 miles

GPS :48.844779, 2.372532

Our accommodations

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more! You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

Superior room with a queen size bed

  • Max. number of persons: 2
  • Area: From 17

Superior room with two single beds

  • Max. number of persons: 2
  • Area: From 17

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Visit the Rendez-vous to relax and sample our delicious new Grignot Chic menu and our Grands Vins Mercure. EasyWork workspace for 2 to 6 people with WIFI, tea and coffee making facilities, Nespresso, printer, etc.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 35

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

12,224 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,581 reviews

Nice location but room are small and facilities are quite limited

Customer review rating 4.1/5

Charles R. Business - 12/09/2019 AccorHotels review

I stayed at the hotel one night only and found that although the location is convenient from an early train, the room itself is quite small for a Mercure standard, the hotel bar offers very limited choice and the the fitness room is restricted to 2-3 cardio machine with no free weight. I was quite dissapointed by the whole experience overall

Dear CHARLES R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... Know that our hotel is reinventing itself. Our common areas will be fully renovated in 2019 and other changes will be made. We hope to see you again so that you can enjoy it. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Zoé Berthelot Quality & Community Manager H2…

It was very comfortable and quiet

Customer review rating 4.1/5

Neville C. Families - 08/09/2019 AccorHotels review

Excellent and staff were very good

Dear NEVILLE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

A lovely hotel in an ideal location for our needs

Customer review rating 4.1/5

B B. Families - 07/09/2019 AccorHotels review

This was our fourth year staying overnight. We chose the hotel for it's proximity to the Gare de Lyon as we were travelling by train. The rooms are very well equipped . The breakfast was very good. A very pleasant way to start our holiday

Dear BARBARA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that you had a pleasant stay in our hotel thanks to our renovated rooms, our breakfast and the welcome of our staff. We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…

Almost perfect

Customer review rating 4.1/5

Graham S. Families - 06/09/2019 AccorHotels review

Staff were very pleasant and professional. Hotel was in good condition and breakfast was a plentiful buffet with a good selection (couldn't have wanted more). One minor complain, the pillow wasn't enough. Too thin, no substance. Could have done with a couple or something firmer.

Dear GRAHAM S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your recommandation have been noted. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Very poor hotel

Customer review rating 4.1/5

Manfred Business - 04/09/2019 AccorHotels review

Small rooms without any comfortable equipment. Poor design. High prices.

Dear MANFRED R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that our supérieures rooms did not meet your expectations; allow me to express my sincerest apologies. However our room offer a great experience with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... and other services. For a next stay do not hesitate to book our privilege rooms wich offeur better comfort with exclusive premium Mercure bedding, Nespresso machine, Wi-Fi and free minibar, bathrobe and slipper … We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Fine but the room smelled very strongly of smoke.

Customer review rating 4.1/5

Greg M. Solo - 02/09/2019 AccorHotels review

The location outstanding but the room I was given, 456, smelled very strongly of cigarette smoke. I should have asked for a different room but I had just flown in from San Francisco and was too exhausted to deal with the problem. It was very disappointing to have been given such a room in the first place though.

Dear GREG M., Thank you for your comment. We are happy that our hotel has made your travels easier. We have transferred your comment to our maintenance service. We will intensified the control over this service, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Mitigated, not as good as it was 6 months ago

Customer review rating 4.1/5

P. A. Business - 02/09/2019 AccorHotels review

I came earlier and room was not ready, which is fine. So I asked the receptionist to store my luggage and then, surprise, they asked me 4 EUR for that service. The room is clean but even with my ACCOR card, I got a very standard one, without any additional service or extras. I think the service is not so good as in the past and I'll try another Accor (Mercure) hotel when I'll come back to Paris.

Dear A. P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. We are sorry that we could not meet your expectations during your last stay. Please accept our sincere apologies for the lack of attention of our staff during your stay. We have forwarded your comment to our receptionist, Igor. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We understand your disatisfaction, we wish to offer you an upgrade during a future stay and offer you your luggage. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Good experience with a fair price

Customer review rating 4.1/5

Jorge Z. Business - 31/08/2019 AccorHotels review

Clean room, good breakfast, great location.

Dear JORGE Z. BRENLLA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. We are happy that you had a pleasant stay in our hotel thanks to our renovated rooms, our breakfast and the welcome of our staff. We hope to see you soon ! Zoé BERTHELOT Quality & Community Manager H2…

Fine except I left my purse in the room and it wasn’t found or returned to me!

Customer review rating 4.1/5

Sue A. Couples - 26/08/2019 AccorHotels review

Booking in was fine - room was fine .

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

stay in Paris

Customer review rating 4.1/5

Bb Solo - 26/08/2019 AccorHotels review

4 night stay. Centrally located. Solo traveller. Helpful staff. Excellent choice, chosen due to my train travel arrangements so made it very easy to access. Breakfast provided a wide arrange of tasty food. Despite the inconvenience of renovations, staff managed to work around the disruption. Once completed I'd imagine it would be much better for patrons having Restaurant and Bar available and operating there as well.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

The internet was very bad, can't work or check internet at all.

Customer review rating 4.1/5

Mr S. P. H. Solo - 23/08/2019 AccorHotels review

Horrible. At about 11.00 pm to 1.30 am, I tried t log into internet and the connection was bad. It keep logging out and I don't have constant internet. And only 1 bar out of 4 bars of the internet, means the reception inside my room is bad.

Dear {Guest last name], We thank you for taking the time to share your opinion. We will work hard to fix the issue you experienced. Thanks for letting us know. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Zoé BERTHELOT Quality & Community Manager H2…
Customer review rating 4.1/5

Mark Solo - 15/08/2019 AccorHotels review

I forgot my train tickets at home and the station was no help in getting them I'm not sure of his name but one of your employees patiently helped me email him my tickets and then printed them for me.

Dear MARK L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Good location for rail connection

Customer review rating 4.1/5

Howard B. Families - 12/08/2019 AccorHotels review

Good stay and location. All ok except no TV remote control in room

Dear MICHAEL B., Thank you for your comment. We are happy that our hotel has made your travels easier. We are sorry for the incident encountered with the remote of your television. We have forwarded your comment to our technical department, who will verify and correct this incident. During a future stay do not hesitate to contact our reception to solve your problem during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Zoé BERTHELOT Quality & Community Manager H2…

Walla

Customer review rating 4.1/5

Deano Couples - 12/08/2019 AccorHotels review

Very Nice.

Dear DEAN E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Zoé BERTHELOT Quality & Community Manager H2…

Small rooms,no breakfast. Hotel in construction without previous advice

Customer review rating 4.1/5

Anonymous Families - 11/08/2019 AccorHotels review

Quite negative. I would have appreciated being informed of the constructions taking place in the hotel. Normally, as a Gold Member, we are offered room upgrades. This was not even mentioned. Cleaning ladies knocking on doors at 8am. Will definitively not recommend this place to anyone.

Monsieur D., C’est avec une attention particulière que nous avons pris connaissance de vos commentaires à la suite de votre séjour à Hôtel Mercure Paris Gare de Lyon TGV. Nous vous présentons nos excuses pour l’inconvénient rencontré et nous vous remercions d’avoir pris le temps de nous écrire. Après vérification, vous avez bénéficié d'un surclassement gratuit lors de votre séjour. Peut être cela ne vous a pas été mentionné, mais vous avez séjourné dans nos chambre privilèges. Nous sommes navrés que nos femmes chambres soient rentrées dans votre chambre. Veuillez accepter nos plus sincères excuses. Afin de ne pas être déranger, nous vous mettons à votre disposition un panneau "Do not disturb" à placer sur la poignée de votre chambre. Nous avons transféré votre commentaire à notre responsable d'étage afin de s'assurer que ce service est bien respecté. En effet nous rénovons actuellement notre hôtel afin d'améliorer le confort de vos séjour. Les travaux de notre espace restauration seront fini le 18 août. Nous espérons que vous viendrez tester nos nouveaux espaces rénovés. Lors d'une future réservation n'hésitez pas à me contacter afin que je m'assure personnellement au bon déroulement de votre séjour. Nous espérons vous revoir dans notre hôtel. Zoé BERTHELOT Quality & Community Manager H2…

Overnight stopover

TripAdvisor rating 3.5/5

Stephen P Solo travel - 08/08/2019 TripAdvisor review

Perfectly placed for my train trip the following morning. Bedroom was as expected - spacious and comfortable. Unfortunately there were refurbishing works going on in the reception area and bar area. Unable to get any wine for my welcome drink - other options were offered however. Slightly disappointing. Breakfast was very good, as ever.

Dear Stephen P, Thank you for your kind feedback, we are happy that you enjoy our renovated room and our pop art breakfast. Our hotel is renovation. Our bar and restaurant are under construction until the end of August. Indeed we offer our bar products in our shop. We hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Good hotel great staff.

Customer review rating 4.1/5

Kedar B. Couples - 07/08/2019 AccorHotels review

The super best part was the location,so convenient. Mr. Benoit at the reception made our stay amazing cos he was so helpful in guiding us and solving all queries and doubts.we have traveled many places in the world but mr. Benoit was such an amazing person i haven't seen so humble and smiling all the time.

Dear KEDARRADHAKRISHNA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with Benoit. I am sure that this feedback will serve as an encouragement to him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoé BERTHELOT Quality & Community Manager H2…

Near a la gare de lyon paris

TripAdvisor rating 3.5/5

sweetmedic023 Couples - 07/08/2019 TripAdvisor review

The hotel has a very good location just beside the train station. The receptionists were nice Room is spacious and clean. The bed is so comfortable. The isolation is good. Just the bathroom is full of calcaire.

Dear sweetmedic023, Thank you for your kind feedback. We are happy that you enjoy our renovated room and that our team has given you the welcome you deserve. We will not fail to share your comment. We are sorry for the incident in your bathroom. We have forwarded your comment to our maintenance departement. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you soon ! Le Mercure Paris Gare de Lyon TGV.

Excellent location for train connections only exceeded by the helpful personal attention of the front desk.

Customer review rating 4.1/5

Anonymous Solo - 05/08/2019 AccorHotels review

I was most impressed with the 2 ladies at the front desk who went out of the way to assist me when I needed accommodation following the cancellation of a train connection to the next day. The room was adequate to my needs and the facilities were excellent.

Dear GEORGE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback.We think you deserve this welcome! We hope to have the pleasure of seeing your smile again soon. Zoé BERTHELOT Quality & Community Manager H2…

Excellent location

Customer review rating 4.1/5

Karine M. Solo - 02/08/2019 AccorHotels review

Excellent location Spotless room Helpful check in staff Very Tiny room

Dear KARINE M., Thank you for your comment. We are pleased that our hotel has made your travels easier. We are sorry that our rooms of 17 m² seemed small to you. But we are happy that you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... We are very happy to have welcomed you to our hotel and we hope to see you soon. Zoé BERTHELOT Quality & Community Manager H2…
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