Hotel - Mercure Paris Gare de Lyon TGV hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de Lyon TGV hotel

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3.5/5 2,054 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:30-23:00
    • Opening hours : Week-end 18:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Information: The Mercure Paris Gare de Lyon hotel will remain open during the temporary closure of the Gare de Lyon and Gare de Bercy train stations from midnight on Friday, March 17 to midnight on Sunday, March 19.

Hotel location

Our rooms

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more!You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

  • 315 rooms
  • 315 non-smoking rooms
  • 8 rooms for people with reduced mobility
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 8,399 reviews

Our guest reviews for Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,054 reviews
AccorHotels certified review
Anonymous Couples - 18/10/2017
« Next door to Gare de Lyon »

Stayed here due to proximity to Gare de Lyon as was catching a train to Zurich the following morning, so the location is very handy. Check in and check out was prompt and fine. The front facing room was good for watching all the comings and goings of the train passengers. Lots of restaurants located close by.

AccorHotels certified review
S.b.t. Solo - 17/10/2017
« Fine for a short stay »

The room was fairly small, and basic. Service was generally friendly amenities were minimal.

AccorHotels certified review
M.anders Friends - 17/10/2017
« they billed me again for a prepaid reservation -- not happy »

checked in. I advised and gave them the confirmation of the reservation for my room showing prepaid. They said fine, then I check out and it shows i owe for the room. Again. They charged me again on a prepay. I called him on it and he said no problem he would not charge. And then they did. My credit card was swiped and didn't go thru. Gave them another one and then I get a bill for the IBIS which I never even booked. The call center booked it in error when they booked the Mercure. WHat a mess to straighten out.

AccorHotels certified review
D. Solo - 17/10/2017
« Worst hotel »

Last week i stay hear for night they charge me 214.40eur for night but I can’t get facility’s as u paid room was average no clean and they didn’t provide drinking water

AccorHotels certified review
Hannah Solo - 14/10/2017
« Great location for train connections »

The location is great for a late evening arrival at Gare de Lyon. Friendly and helpful front desk staff. My room was a comfortable size.

AccorHotels certified review
Ron H. Solo - 12/10/2017
« Needed. Interim accommodation in Paris »

I was late arriving, due to a train being cancelled. I was tired. I was grateful the check in was friendly and easy. Had stayed before and was happy with room. Breakfast room is very good, though crowded. Had one beer in bar - semi flat and expensive.

AccorHotels certified review
M. Business - 11/10/2017
« Ras »

Ras

AccorHotels certified review
Mr K. P. Couples - 11/10/2017
« Mr Khalid P. »

It was very comfortable. Complimentary tea and coffee was there, however, the paper cups were of smaller size. Ceramic cups will be appropriate with this property.

AccorHotels certified review
Steve E. Solo - 11/10/2017
« Sleepless in Paris »

The main issue was the bed. It was a very low end and hard mattress, the kind I have seen in Asia in cheap hotels in small towns or in hostels. I brought this to the attention of the staff, they had no solution. I asked for extra pillows and i tried to make a mattress from these. It did not work very well, as a result I suffered two sleepless nights after a long voyage from Canada. I would like a response to this message and some action taken. This was a very unfortunate experience. Sincerely, Steve E.

AccorHotels certified review
Chris K. Couples - 10/10/2017
« 3 nights in Paris »

It was OK - I have to say slightly disappointing. The standards set by Mercure in Australia and New Zealand are actually much higher than those set by this particular hotel, which being in such a prestigious location in Paris, France, should really be taking on a 'flag ship' role. The manager during our stay was charming and helpful but some of the other staff appeared to lack initiative or be capable of providing personal service. Room was clean and that side of things was excellent.

AccorHotels certified review
M. J. Friends - 09/10/2017
« J. M. »

The Bed and Pillows were the worst we experienced in 6 weeks of travel through Europe Ireland and England. We stayed at various quality hotels hence the reason for the 6 Mark

AccorHotels certified review
Anonymous Business - 04/10/2017

Convenience location, clean room also staffs are nice.

AccorHotels certified review
Didier Business - 03/10/2017
« Well placed hotel »

Hello, The room was fine even though place closed to the train station (Noise can be heard). There was works done at 11:30 PM CET that were annoying us but last only few minutes. Otherwise, everything is fine, break fast is very good with a lot of choices. Brgds, Didier

AccorHotels certified review
Mark R. Couples - 01/10/2017
« So convenient to gare de Lyon »

Well it's actually attached so can't miss it. We were expecting slightly more but we're satisfied none the less

AccorHotels certified review
Angela B. Families - 30/09/2017
« Poor customer service at the restaurant and very tired rooms with basic service »

The rooms were very tired and dated. Staff in the bar were not customer focused. I am a member and this hotel is the worst one I have been to out of the group . Not good value for money

TripAdvisor review
Solo travel - 30/09/2017
« Sterile but functional »

A very convenient hotel to stay in for someone like me who has to use the TGV. No surpises ... comfortable bed, carton goblets for drinking and plastic ones in the bathroom, stained carpets but genrally clean. Friendly check in staff

AccorHotels certified review
Ss Solo - 27/09/2017
« Great location »

I selected the hotel because of its location to the train station. The hotel is reasonable price. The room is the average european size i.e. small. However, it was suitable for me as I was traveling alone. I requested a quiet room, and was placed in the 7th floor. Occasionally, not often, you can hear the faint sound of the train. The room are clean but there is little room for the closet. The air condition was working but I did not use it much as it was getting cooler in Paris. Overall, I would stay here again.

AccorHotels certified review
Mohamed N. Solo - 26/09/2017
« Good Location not the Staff »

The hotel location is perfect. The staff is not, maybe because they have a lot to do, or they don't care! The result, I didn't feel any friendly atmosphere from any of them.

AccorHotels certified review
Thomas Solo - 26/09/2017
« Location, Location, Location »

Best Location, next to Gare de Lyon: 2 minutes from your room to the train platform. I was upgraded to a Privilège room automatically so I can't complain. Smiling and professional staff. Beds could have been better as well as soundproofing. Overall, very good hotel. I would recommend it.

AccorHotels certified review
Celia H. Couples - 26/09/2017
« Well placed for a very early departure from Gare de Lyon »

We were very happy to return to stay at the hotel Mercure Paris Gare de Lyon. As we use this as a jumping off point for our trip to Italy we stay only the one night, departing very early in the morning for an early TGV. We find the hotel welcoming and comfortable as well as superbly placed for our journey.

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