Hotel - Mercure Paris Gare de Lyon TGV hotel
Mercure Hotel Mercure Hotel

Mercure Paris Gare de Lyon TGV hotel

3.5/5 2,429 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 135.00 EUR Non member rate
From 128.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:30-23:00
    • Opening hours : Week-end 18:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

For more comfort, choose our Privilege Room, which provides exclusive upscale Mercure bedding with memory foam mattress toppers and pillows, bathrobe and slippers, Nespresso machine, free WIFI and minibar and much more!You will also love our room service, which offers a range of quality hot and cold dishes. Enjoy a moment of relaxation in our new fitness area.

  • 315 rooms
  • 315 non-smoking rooms
  • 8 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 10,870 reviews

Our guest reviews for Mercure Paris Gare de Lyon TGV hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,429 reviews
Anonymous Friends - 12/02/2019 AccorHotels certified review
« Good stay, nice room »

Quick check-in and check-out. Room nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magne O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Bernard P. Business - 10/02/2019 AccorHotels certified review
« practical and very good situation , when taking TGV following morning »

fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear bernard p., Thank you for your comment. We are happy that our hotel has made your travels easier. We are very happy to have welcomed you to our hotel and we hope to see you soon. Olivier Bessière Directeur D'exploitation H2…

Nigel Couples - 10/02/2019 AccorHotels certified review
« Good. »

Good. Very comfortable mattress. Pleasant check in staff. Room rather too warm. More check in staff needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas M., Thank you for this comment. We are happy that you enjoy our renovated room. When renovating our rooms we changed our bedding and we are glad you noticed it. Your comments have been noted. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. Olivier Bessière Directeur D'exploitation H2…

Anonymous Business - 06/02/2019 AccorHotels certified review
« Hotel is ok, but needs substantially improvement »

Acceptable, but no attention to customers. ( e.g. was at the hotel 6PM, but my room was not done. Last night a false alarm in the middle of the night woke up everybody, nobody explained what happen or said sorry)

John Business - 23/01/2019 AccorHotels certified review
« Stay at Gare de Lyon »

Always a positive experience, good location to get TGV to Eastern France or beyond.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Couples - 22/01/2019 TripAdvisor review
« Hotel Gare de Lyon »

The Bath is ridiculously small, the location is good but just outside the hotel there are a lot of strange person.The room was small and I was under the impression that I had selected a better than standard room.... in was not the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have taken note of your comment. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Ian T. T. Couples - 21/01/2019 AccorHotels certified review
« Convenient for travellers »

I could not check-in online due to a fault on your website. The agent at reception said this was a current issue. I asked for a chambre tranquille, but we were given 211 which is probably one of the noisiest. The breakfast was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian J., Thank you for this comment. We are happy that you enjoy our new pop art breakfast. In order to offer perfect soundproofing, we had the windows next to the station. However, there are still settings to make on some closures, that do not fulfill the goal. We have forwarded your comment to our reception manager, Igor. Be assured that during a future stay you will receive the room you ask. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Olivier Bessière Directeur D'exploitation H2…

Dominick M. Business - 21/01/2019 AccorHotels certified review
« As always a fine crew at the front office »

As always a pleasant stay at the Mercure. This time on the renewed floor 7.(713) and lovely room although a little dirt left on table and the offer of Accor for special price ( due to last stay ((expensive))was not rewarded and so, prices from over 200.00 euro are way out of line with the strategy Accor normally uses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominick M., Thank you for this comment. We are happy that you enjoy our renovated room. We have forwarded your comment to our reception manager, Igor. Be assured that during a future stay you will receive the welcome you deserve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Olivier Bessière Directeur D'exploitation H2…

Anonymous Solo - 20/01/2019 AccorHotels certified review

Hotel lovely and would stay here again.I have stayed once before but this time I had dinner in my room which was very disappointing and not good value for money at all. The food, what there was of it, was well cooked and tasty but was presented in a small glass jar which contained mainly carrots - Id ordered beef bourguignon.The best value for money item was the small bottle of wine I had with the food. When I stay again I will not be eating in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have noted your recommendations. We have forwarded your comment to our restauration manager, Alexandre. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Olivier Bessière Directeur D'exploitation H2…

Anonymous Solo - 20/01/2019 AccorHotels certified review
« Bad wifi »

The wifi was terrible. Otherwise it was a satisfactory experience for basic accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In order to offer perfect internet connexion, we change our wifi base. However, there are still settings to make on some wifi. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Nicole H. Couples - 16/01/2019 AccorHotels certified review
« Very comfortable and convenient hotel when travelling by train arriving at Gare de Lyon. »

Definitely a very comfortable and convenient hotel when travelling by train at Gare de Lyon. Very clean, quiet, respectful and very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole H., Thank you for your comment. We are happy that our hotel has made your travels easier. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Olivier Bessière Directeur D'exploitation H2…

Kerry Couples - 16/01/2019 AccorHotels certified review
« Great location and toom »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry s., Thank you for this comment. We are happy that you enjoy our renovated room. We are very happy to have welcomed you to our hotel and we hope to see you soon. Olivier Bessière Directeur D'exploitation H2…

Chris M. Couples - 26/12/2018 AccorHotels certified review
« Great hotel close to the TGV Gare Lyon »

Great staff, clean, well decorated, safe, and Santa served breakfast!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris M, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that you enjoy our chrismas animation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

L. M. Families - 25/12/2018 AccorHotels certified review
« good hotel »

It was comfortable and satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. l., Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our renovated room and hope to see you again very soon. Olivier Bessière Directeur D'exploitation H2…

Emmanuel T. Business - 20/12/2018 AccorHotels certified review
« Good for bedroom, but price of restauration is a shame »

There is no problem with bedrooms, good comfort, a little bit noisy (street noises), but overall at a good level compared to price of bedrooms. The quality, the diversity of foods is not acceptable for this kind of Hotel ; the price of foods is a shame, the quantity of foods in plate is ridiculous. Close to 40€ for a beer, a ridiculous plate and a fruits salad...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emmanuel T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry that did not enjoy our restauration service. We are a hotel that is constantly in change and hope to be able to give you entire satisfaction during a future stay. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Manmohan Business - 16/12/2018 AccorHotels certified review
« Just above average »

Hotel is very conveniently located next to train station and many dining options around. However, the service was not that great. I had issues with Wifi connectivity in the room and even after repeated complaints, no one came to check what the issue is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manmohan T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In order to offer perfect wifi, we had the improve our wifi connexion. However, there are still settings to make. I will share your comments with our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Bessière Directeur D'exploitation H2…

mmthampi Business - 15/12/2018 TripAdvisor review
« Stay in Paris »

Location is good, very close to station with lots of connectivity. However, the Wifi connectivity was very bad, inspite of repeated complaints, it was not attended to. Overall service was ok, but not that great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mmthampi, Thank you for your comment. We are happy that our hotel has made your travels easier. I am sorry for the problem your met ; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.

Business - 12/12/2018 TripAdvisor review
« Paris Hotel Experience »

Very convenient location. Just few steps away from the metro station. Room is neat and clean. Reception staffs are very friendly. You can easily get around the city when you chose to stay in this hotel. You may also travel towards other city because it is being linked to the main metro station Paris Gare de Lyon Station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wander41634255708, Thank you for this comment. We are happy that you enjoy our renovated room. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are very happy to have welcomed you to our hotel and we hope to see you soon. Le Mercure Paris Gare de Lyon TGV.

Frederic A. Business - 08/12/2018 AccorHotels certified review

warm welcome, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. We are happy that our team has given you the welcome you deserve. We will not fail to share your comment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Olivier Bessière Directeur D'exploitation H2…

Mihai Business - 05/12/2018 AccorHotels certified review
« a nice atmosfere »

i like the hotel and also the employees are very nice guys. thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mihai T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare de Lyon TGV. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Bessière Directeur D'exploitation H2…

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 135.00 EUR Non member rate
From 128.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates