Hotel - ibis São Paulo Expo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Expo Hotel

4.0/5 1,411 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Paid Parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Conventions hotel
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Our rooms

  • 286 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 13 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • WIFI in your room
    • Satellite/cable colour TV
    • Baby bed
    • Direct dial telephone
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 10,026 reviews

Our guest reviews for ibis São Paulo Expo

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,411 reviews
Tooshi Business - 09/12/2018 AccorHotels certified review
« Some staffs are thrilled to provide an excellent service, but, some staffs are not. »

It was a pleasant stay. But, some of the staffs are more dedicated while some of them are not. Also, the knowledge of what's going on... At the bar, was very nice.

Anonymous Business - 05/12/2018 AccorHotels certified review
« Ok »

Won't be coming back

Magnus Business - 24/11/2018 AccorHotels certified review
« good value »

good service miss a shower cream and a bottle of water but otherwise a good room

Anonymous Families - 18/11/2018 AccorHotels certified review
« Acceptable. Clean. Nothing special. »

Acceptable. Clean rooms.

Bruno A. S. C. Business - 18/11/2018 AccorHotels certified review
« Satisfied »

Expecting less for an IBIS hotel, but experience was very good. Only bad experience was I did not know that they don’t pick-up laundry at room and I wasn’t warned about it. Breakfast is fair, room was very good.

Paulo M. Business - 10/11/2018 AccorHotels certified review

Just right

Leandro R. Friends - 09/11/2018 AccorHotels certified review
« Great location - fair prices »

This is always a great option on the west side of the city. Super easy access and prices ok.

Eliel M. Couples - 08/11/2018 AccorHotels certified review
« Very nice experience »

It was nice stay at Ibis Expo. The modern stile give us a nice and positive mood. ;-)

Scott Business - 07/11/2018 AccorHotels certified review
« Nice staff, good amenities »

The breakfast was decent, but not exceptional. I would have liked mango at breakfast, and it would be nice if the meat selection changed. Otherwise, quite nice. The dinners were better. Good variety, the items changed each night, very nicely presented and prepared. The front desk staff were very helpful and friendly. As were the dining room staff. I would like to see actual workspace desks in the rooms, and a sofa or lounge chair. Rooms are quite small. But very clean.

Tong M. L. Business - 02/11/2018 AccorHotels certified review
« Rude staff, old and bad condition room »

Very rude reception staff. I was bothered and treated very badly even I am a gold Ibis member. Never, Never, I go to again this Hotel. This Hotel is not Ibis standard level, have a very old and bad condition room.

Andre Couples - 02/11/2018 AccorHotels certified review
« very satisfying »

very satisfying

Hélio N. Business - 02/11/2018 AccorHotels certified review

Excepcional

V T. Solo - 31/10/2018 AccorHotels certified review
« Very good stay...staff were excellent. »

This is a very good location and the hotel is really well run. Reception staff were very helpful and aimed to please. Restaurant staff were always pleasant, although my Portuguese is weak. Breakfast was lovely and fresh. My room was well looked after during my stay.

Luiz E. G. Business - 22/10/2018 AccorHotels certified review
« Agradavel »

Segura

Anonymous Business - 15/10/2018 AccorHotels certified review
« An perfect hotel for your work trip »

My experience was excellent, I really enjoyed and rested while I was staying there. The room always was clean. The staff is kind, respectful and helpful. The lobby is a marvelous and beautiful place to share with other guest or to attend to your friends, boss or customer. The bar and restaurant serve good beers and meal, pizzas are delicious.

Anonymous Solo - 29/09/2018 AccorHotels certified review

Havia cabelos na pia e o no box.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Senhor F. Agradecemos ter-nos dedicado o seu tempo para nos escrever sobre sua estada no ibis Sao Paulo Expo. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo fato queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de acolhê-lo brevemente, queira aceitar os nossos melhores cumprimentos. Equipe Ibis São Paulo Expo

Mr V. P. Couples - 22/09/2018 AccorHotels certified review
« Ibis Expo Barra Funda review »

We have stayed here many times, the recent renovations to the public areas and restaurant are a big improvement. We are looking forward to seeing the same improvement to the bedrooms and bathrooms

Fernando L. B. Business - 18/09/2018 AccorHotels certified review
« good service and clean and confortable room »

I am a usual customer of Accor Hotels, and like to use Ibis Styles because I know the standard of services and confort

Luís A. S. Business - 16/09/2018 AccorHotels certified review
« It’s very nice!! Clean and comfortable »

I loved, clean room and comfortable beds! I recommend to you!

Igor P. Business - 07/09/2018 AccorHotels certified review
« Could be better »

Due to his high price compared to the newest competition (like booking.com and Airbnb), you should improve your services and offer something relevantly different. i.e: faster check-ins, planned your rooms better to grant more space and offer a smoking area. about the room: I've stayed in São Paulo for two nights, in two different hotels: this one and the Ibis Budget. The Ibis Budget bedrooms are extremely badly planned. I can first comment about the bathroom of my room (a 3-people room with a double bed and a bunk bed on the top of it), the toilet is in a different place of the box shower. This can make an embarrassing arrangement, since after you shower, you have no place to dry yourself and get dressed without entering the bedroom itself wet and naked. Second: the smoke-free zone. You should've search the smokers grow estimate around the world. Today we have about 1.2+ billion smokers over the planet and this number is growing everyday. Not only cigarette, but pot as well. Even tho your rules are against about smoking, think about it before you keep losing clients to Airbnb. Basic statistics. Third: I can my hear next floor neighbor. His footsteps and toilet water flow. They weren't making a lot of noise, lucky I am, because if they were noisy, I would be doomed due to my soft sleep. Fourth: The Ibis Expo dont have an open able window. Think about claustrophobic person who rent a high price bedroom and can't open his window. An opened window let the pure air flows around the room and make it look like it's bigger, it's connected to the open space. This is an architecture failure, probably made by some bureaucratic administration rule. I have no complains about the employees. They are highly qualified and courteous indeed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor E Souza P., Thank you for taking the time to tell us about your experience at the ibis São Paulo Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis São Paulo Expo Team

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