Hotel - ibis Jena City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Jena City Hotel

4.0/5 253 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
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Hotel location

Our rooms

Comfort down to the very last detail: All 75 rooms are air conditioned and soundproofed, with Sweet Bed by Ibis beds for the ultimate in sleeping comfort. WIFI and TV with a range of Sky channels are free of charge.

  • 75 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 803 reviews

Our guest reviews for ibis Jena City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 253 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 04/10/2018 AccorHotels certified review
« Slightly disappointing this time. »

My room was not cleaned on two consecutive days. I complained but the reception staff said that there were just two cleaners for 40 rooms. This does not help me as a customer. Additionally on the last day there was very loud building work taking place all afternoon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNY G., Thank you for taking the time to tell us about your experience at the ibis Jena City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will solve the problems with the cleaners, so that your room will be cleaned the next time. We have had an maintenance for the doors at your last afternoon. We are so sorry for the noise. In this month we have to do some renovations. In November we should have done every works, so that you can enjoy the Quiet at your next stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M.Zimmermann

Anonymous Business - 21/09/2018 AccorHotels certified review
« Great location »

Very comfortable stay in the city centre.

Mr. G. Business - 17/09/2018 AccorHotels certified review
« Nice stay, very clean room. Wish more changes of breakfast, and a kettle in room. »

Nice stay, very clean room. Wish more changes of breakfast, and a kettle in room.

K Business - 10/08/2018 AccorHotels certified review
« satisfactory »

It was generally nice. One problem is that the room did not have a water boiler, which is a pity. Moreover, in very hot days, the available blanket was very thick and not at all appropriate for the season.

Andrea Couples - 25/06/2018 AccorHotels certified review
« Well located »

Good hotel in centric location

Marina Business - 03/06/2018 AccorHotels certified review
« Bom hotel »

Atende as expectativas, limpo e organizado.

Sed Business - 20/05/2018 AccorHotels certified review
« Served the purpose. »

Quiet, comfortable, close to shops and trams. Just what we needed. Disappointed at no room kettle, and cups to make some tea. Bathroom fan not working. Beds and linen very good.

U S. Business - 03/05/2018 AccorHotels certified review
« Central, clean, ok but no coffee »

reasonable place to stay in central location; but that you charge for coffee and don't provide facilities in the rooms is a bit cheap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Jena City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M.Zimmermann GM

Shankar A. Business - 19/04/2018 AccorHotels certified review
« Overall a pleasant experience but the breakfast could have been better »

I had a decent and clean room with a comfortable bed and the room service made sure that everything was cleaned and arranged every day. The staff was friendly. Only thing i could complain about is the breakfast which could have more choices.

Georgeh Business - 20/03/2018 AccorHotels certified review
« Comfortable stay in a welcoming hotel »

Pleasant stay with free WIFI (be it restricted speed wise). Clean rooms with comfortable bed. Breakfast average choice, hot and cold. Well located in the centre of Jena close to shops restaurants and bars.

Sully Friends - 05/03/2018 AccorHotels certified review
« Great perfectly located hotel »

Perfect size room, spacious bathroom and very helpful staff.

Thomas Business - 05/02/2018 AccorHotels certified review
« Great service, breakfast with lots of choice, central location »

Everything wa to my expectations or even better. Will stay here again nect time I'm in Jena

James W. Business - 23/01/2018 AccorHotels certified review
« Extremely Satisfied »

Very good stay. Nice rooms and good service.

Anonymous Couples - 08/01/2018 AccorHotels certified review
« Standard business hotel w/o suprises »

Standard business hotel without any real suprises. Most items are good but without any real highlight.

Anonymous Business - 05/12/2017 AccorHotels certified review
« Pleasant stay »

Very convenient location close to the train station. Friendly service, comfortable and tidy rooms, very good breakfast

Anonymous Business - 31/10/2017 AccorHotels certified review
« Pleasant. »

Very friendly staff, at check in and breakfast.

Anonymous Couples - 21/10/2017 AccorHotels certified review
« Staff friendly, Hotel clean. Breakfast was nice »

In the breakfast room both ladies in charge were very hard working, but still had smiles for us and most guest. Front end staff were also friendly, knew what to advice. Some small issues, some light not working (middle of the room), the light switch beside the bed only had the bright light working. A night light in toilet would be helpful. Toilet bowl was clean, but the water stain in it does look bad.

Tourist I. E. Business - 13/10/2017 AccorHotels certified review
« Expected service quality of the Ibis »

I was able to get good rest to prepare myself for the meeting on next day.

Lee Business - 01/10/2017 AccorHotels certified review
« wish wifi connection is more reliable »

overall the staff is very good and people working there are friendly. only problem is the wifi connection in the room. the room away from the lobby has poor connection (room 323 area). room nearby lobby has good connection (room 203).

Alberto S. Business - 21/07/2017 AccorHotels certified review
« Very satisfied »

Extremely positive

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