ibis Muenster City 3 stars

Customer review rating (ALL Rating) 4.4/5 1,376 reviews

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Description

Hotel extras

  • Centrally located in a side street not far from the old town

  • Hotel in Münster near the main train station

  • Sights can be reached on foot

  • Comfortable hotel in Münster

  • An ALLSAFE-certified hotel

Our accommodation(s)

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Hotel location

ibis Muenster City

Engelstrasse 53
48143 MUENSTER
Germany

GPS:51.955523, 7.630989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

In the bar of the ibis Münster, you can enjoy a drink of your choice in the evening with friends. You can also look forward to regular live sporting events on Sky TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,376 reviews

TripAdvisor Rating  4.0/5  512 reviews

Comfortable stay in a good location

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

The rooms are clean and have all you need for a short stay. The breakfast buffet didn't have that many vegan options but too be fair I didn't inform them before.

Dear Guest, thank you for choosing ibis Muenster City and for sharing your experience with us. We are delighted to hear that you had a comfortable stay in our well-located hotel. Your feedback regarding the breakfast buffet is appreciated, and we will strive to improve our vegan options. Please note that you can always inform us in advance about any dietary requirements. We look forward to welcoming you back soon! Warm regards, Kerstin Prescher und Ihr Team vom Ibis Münster City

Clean hotel with good breakfast

Customer review rating 4.5/5

Rogier Business - Confirmed reviews ALL

Good hotel in city center with parking and good breakfast.

Dear Rogier, thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed our clean hotel in the city center, along with our delicious breakfast. At ibis Muenster City, we take great pride in providing a comfortable stay with convenient amenities such as parking. We look forward to welcoming you back soon! Warm regards, Kerstin Prescher und Ihr Team vom Ibis Münster city

Customer review rating 3.5/5

Xiang X. Business - Confirmed reviews ALL

The location is very good. The service was very good. The breakfast was also nice but 17 Euro is a bit expensive. For the similar price, other Ibis hotels offer a buffet breakfast with twice the variety of food. The room condition is OK as a 3-star hotel, however the price is higher than my other experiences. The bathroom is overall ok but the plastic style, if my feeling is not wrong, is not my favor. The hair dryer is old fashion and loud.

Dear Xiang X., Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found our location and service to be very good. We appreciate your comments regarding the breakfast pricing, and we will certainly take this into consideration as we strive to offer the best value to our guests. Please note that our prices are in line with the quality and variety of products we provide. Regarding the room condition and bathroom style, we understand your preferences may vary, but we aim to offer a modern and comfortable setting for all our guests. We have duly noted your feedback about the hair dryer and will assess the possibility of an upgrade. We hope to have the opportunity to welcome you back and provide you with an even better experience. Warm regards, Kerstin Prescher und Ihr Team vom Ibis Münster city

Good location, but lower your expectation.

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Location is good, walking distance from the city center. Breakfast was fine. When we came into the room we found a cotton swap on the ground (cleary in view). Also the sink in the bathroom did not drain. Both things that should be seen by houskeeping. Breakfast was fine, but the breakfast room is way to small and we had to wait to get a seat. It was really crowded and you felt rushed because other people where waiting on a table.

Dear ANOEK H., Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

extremely nice and competent staff!

Dear SUSANNE S., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher

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Other web-users rate our hotel

  • 549 reviews 9.2/10 Location
  • 676 reviews 7.2/10 Room
  • 514 reviews 9.4/10 Service
  • 19 reviews 7.8/10 WiFi
  • 477 reviews 8.2/10 Breakfast
  • 327 reviews 8.8/10 Cleanliness
  • 140 reviews 5.1/10 Value
  • 52 reviews 4.1/10 Amenities

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