ibis Muenster City Hotel 2 stars

TripAdvisor rating 4.0/5 470 reviews
ibis Muenster City
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • MUENSTER OSNABRUECK
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)

Hotel location

ibis Muenster City

Engelstrasse 53
48143
muenster
germany

Tel: +4925148130

Fax: (+49)251/4813333

Contact email

Check-in from 15h00

Check out up to 12h00

  • By bus :   ALL LINES HAUPTBAHNOF

  • ALL BUS LINES :   ALL BUS LINES HAUPTBAHNHOF

  • By plane

    DORTMUND At 60km / 37.29 miles

  • By plane

    MUENSTER OSNABRUECK At 25km / 15.54 miles - Shuttle paying

  • By train

    MUENSTER At 0.4km / 0.25 miles

GPS :51.955523, 7.630989

Our accommodations

The ibis Münster City hotel has 65 welcoming rooms with wonderfully comfortable Sweet Bed by ibis beds. All rooms are air conditioned and soundproofed and feature free WIFI, a desk and TV with a range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Muenster City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,222 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

470 reviews

Quality at its Price

Customer review rating 4.4/5

Anonymous Business - 08/04/2019 AccorHotels certified review

Experience was as always on point for what I paid. Room came with enough space, everything was clean. The ambience of the room itself was comfortable. Not to fancy but not to basic either.

Dear Alvaro J., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Weekend trip to Münster

Customer review rating 4.4/5

Stefan Couples - 29/03/2019 AccorHotels certified review

The hotel is located in walking distance to Münster's Altstadt and we combined a visit at Münster's weekend market with an overnight stay. The hotel is located not too far from the main station but you can't her the trains. The parking near the hotel is convenient and affordable. The rooms are not very big but you will find its big enough. The bathroom is size-wise okay and the water pressure in the quite clever shower cabin is amazing. We will come back for sure.

Dear STEFAN R., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Convenient location if arriving by train.

TripAdvisor rating 4.0/5

23JulieW Couples - 28/03/2019 TripAdvisor review

A very easy walk from the train station, and then easy to get to the center of old town. Quiet rooms, a filling breakfast, and helpful staff. Also conveniently located near public bus lines. We'd stay there again.

nearly perfect

Customer review rating 4.4/5

Anonymous Business - 18/03/2019 AccorHotels certified review

Actually there is not much to complain. The Hotel is nearly perfect. All was working as expected and clean. Breakfast was fine. Service was very fast. The bathroom could be some nicer ;-)

Dear SUSANNE W., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Acceptable

Customer review rating 4.4/5

Esa L. Business - 06/03/2019 AccorHotels certified review

There was in the room bad smell and the temperature was adjusted to 18 degrees. Additionally to the bad smell there was cold. I opened the window, but it didn't help to the smell. When going to sleep I adjusted the temperature to 22 degrees. The air condition fan worked loud all the night. It didn't get warmer. I was so tired that I slept the night hearing to the stable noise of the fan.

Dear ESA MATTI L., Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Nice Ibis hotel in the center

Customer review rating 4.4/5

Sree Couples - 17/02/2019 AccorHotels certified review

No heartiest moment, even though I mentioned in advance out purpose of visit. Otherthan a nice hotel. Thank you guys.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

One of the best ibis Hotels!

Customer review rating 4.4/5

Arno Business - 05/02/2019 AccorHotels certified review

Excellent room with superb bed, clean and intact toilet/shower, large TV (!) mounted directly in front of bed at optimal position. Bar / breakfast / social area very good with relative good internet (could be bit faster). Ideal location from train station / close to centre of town. I would have wished for sheer curtains in addition to main curtains...That would have made room exceptional since cannot dim lights in room and main curtain block out all external light. One gripe I have with all ibis Hotels as Gold member is that early check in NEVER works even when requested!!! This is a real issue when one travels internationally for more than 16 hours, all that I want is a bed! The ibis perks should really be looked at carefully, and hotels should commit to customer request otherwise these membership benefits are worthless! BTW: I did not receive welcome drink and had to ask for voucher couple of hours later! Seems like Hotels do not know what it means to be member and the benefits due to customer... I should note that online check appears not to have worked...I certainly did not get impression clicking link made any difference.

Dear Arno N., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regard to your criticism about the voucher for a drink, I will once again point out to the employees that they should take better note of this fact. I'm sorry that the voucher was apparently forgotten when you checked in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

average to bad

Customer review rating 4.4/5

Milton L. Families - 31/01/2019 AccorHotels certified review

Cleaning personnel was rude

Dear MILTON RAUL L. LUNA, Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

not to bad

Customer review rating 4.4/5

Erik Couples - 21/01/2019 AccorHotels certified review

goed ontbijt goede ligging hotel geen extra kussen geen thee making facility

Dear ERIK L., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Comfortable and central

Customer review rating 4.4/5

Opera T. Solo - 05/01/2019 AccorHotels certified review

Near the HBF - easy walk to theatre - slept very well - breakfast great!

Dear JOHN G., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Over priced with un helpfull staff

Customer review rating 4.4/5

James H. Couples - 06/12/2018 AccorHotels certified review

Very poor reception which did not improve. The Greek across the road was excellent. Room was basic, no kettle or refreshments.

Dear JAMES H., Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Did the job of providing a room and breakfast

Customer review rating 4.4/5

Sm Business - 22/11/2018 AccorHotels certified review

Good overall but a bit expensive for what you get.

Dear Mr. J., Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry that you were not satisfied with the price-performance ratio. The pricing is based on the demand, as it is common across nearly all branches. If you are fixed in your planning and if like to travel without the comfort of flexible rates, which can be rebooked and cancelled up to the day of arrival, we offer you rates with a price advantage, but without the previously mentioned flexibility. In addition, Le Club Accor Hotels members receive a discount on all rates offered, if they book through our website AccorHotels.com or our Accor Hotels APP. I hope that these opportunities will give you another perspective so that we can inspire you with our service and our newly renovated rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Great Location, Great team, newly renovated

Customer review rating 4.4/5

Dominic V. Business - 28/10/2018 AccorHotels certified review

My choice goes to 4 and 5 star hotels generally. This being the only Accor or other large brand in Munster, I felt forced to pick IBIS. I must say that in the end, it was great. The team was very helpful. The Hotel was clean and renovated. Pleasantly surprised.

Dear DOMINIC V., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Very helpful staff and night staff. Well done.

Customer review rating 4.4/5

Norman S. Couples - 29/08/2018 AccorHotels certified review

Just overnight, however extremely pleasant experience. Very friendly. TeTe informative and helping.

Dear NORMAN S., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Pleasant

Customer review rating 4.4/5

Anonymous Solo - 25/08/2018 AccorHotels certified review

Very helpful staff who answered all my questions in a very friendly manner. Downside; very noisy air conditioning

Dear ELLEN H., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Construction works and cheap atmosphere

Customer review rating 4.4/5

Nuno Business - 22/08/2018 AccorHotels certified review

Bathroom fully plastic

Dear NINJO O., Thank you for taking the time to tell us about your experience at the ibis Muenster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Good

Customer review rating 4.4/5

Elie L. Solo - 02/08/2018 AccorHotels certified review

Nice staff . Great breakfast, hotels and ibis in Germany much better than ibis and hotels in France. I am now in ibis Avignon Centre Gare 42 Boulevard Saint-Roch 84000 AVIGNON France 7pO: +33(0) 4 90 85 38 38 - Fax: +33(0) 4 90 86 44 81 5pVHUYDWLRQ I canceled my second day and I am moving to another hotel. ibis in Avignon Center Gare is disaster.

Dear ELIE L., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

very good

Customer review rating 4.4/5

Steve Solo - 31/07/2018 AccorHotels certified review

I like this hotel, very convenient location, friendly and helpful staff. Safe parking for my car, close to the station. Room is clean, wifi is good as is breakfast. I always try to book this one when I stay.

Dear STEVEN D., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster

Modern hotel near the old town

TripAdvisor rating 4.0/5

Anne D Couples - 21/07/2018 TripAdvisor review

Easy to find and parked on street till we checked in. We were directed to the public parking rather than the Ibis garage but it was just next door so no problem. Comfortable room with airco and a good nights sleep. It was a short walk to the center. There was a nice Greek restaurant across the street and a nice bakery at the end of the street on the Ibis side.

Excellent service and very friendly staff.

Customer review rating 4.4/5

Scott C. Business - 13/03/2018 AccorHotels certified review

Staff was very friendly and helpful. Facilities were very clean and well kept - I would definitely chose this chain for any future European travels.

Dear SCOTT C., We very much appreciate your comments regarding your stay at the ibis Muenster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Prescher ke… Ibis Münster City Engelstrasse 53 48143 Münster
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