Hotel - ibis Luebeck City
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ibis Luebeck City Hotel

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4.0/5 538 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Golf course 9 holes  (Nearby)
  • Tennis  (Nearby)
  • Boat excursions
  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Our rooms

Your ibis Lübeck City hotel wishes you a pleasant stay: All 85 rooms are newly renovated, air conditioned and feature Sweet Bed by ibis beds for a good night's sleep. The rooms have a desk, free WIFI and TV with a wide range of Sky channels.

  • 85 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating Based on 1,533 reviews

Our guest reviews for ibis Luebeck City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 538 reviews
AccorHotels certified review
Vibeke H. Solo - 24/01/2018
« Friendly staff and very clean hotel »

I found the breakfast buffet far better at this hotel compared with other Ibis hotels in Germany and Austria. Room and bath large enough for one person - and very clean anywhere. The staff at the desk were very friendly.

AccorHotels certified review
Peter G. Solo - 19/01/2018
« Mr »

Very good access into Lubeck at a good cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacqueline Radetzky reception

AccorHotels certified review
Steve V. Solo - 11/01/2018
« Nice for short stay's »

The staff was friendly and check in/out always went smooth. Even an shortly added overnight stay was no issue. The location isn't that away from the main attractions and got the advantage of an easy access/departure by car. Oh and the bar offers all you need when tired and you just want to hang around. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVE VAEL, We very much appreciate your comments regarding your stay at the ibis Luebeck City. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Radetzky reception

AccorHotels certified review
Nina Couples - 31/12/2017

Not the honest welcoming or relaxing experience I had expected all which I have previously received at this hotel. Warm friendly family atmosphere which I previously felt here was gone, instead it was clear this was a budget establishment solely concerned with the price and how much they could get out of me.

AccorHotels certified review
Palle C. Couples - 26/12/2017
« A no-nonsense hotel with a nice bathroom »

We needed to sleep a lot, which resulted we didn't get any cleaning for 3 days, as well as we were not notified about house cleaning schedule, so we might have met the requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the ibis Luebeck City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please let us know, if you need any services duruing your stay. The Employees are on the reception for 24/7 available. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Kai- Patrick Szyszka Hoteldirektor

AccorHotels certified review
Niels M. Friends - 16/12/2017
« Good, clean rooms, excellent breakfast »

All very fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIELS MADSEN, We very much appreciate your comments regarding your stay at the ibis Luebeck City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Radetzky Hotel ibis Luebeck City

AccorHotels certified review
Thomas Couples - 11/12/2017
« Slechte start, maar uiteindelijk goed gekomen. »

Too bad about the check in. The person really was not friendly. We where earlier then 15:00, but wanted to check in. Response: it is not possible, it is not 15:00 yet... I was like uhhh but I thought as platinum tier you can check in early. Reaction it is not 1500 yet. I know that ibis does not the Accor loyalty program. But even if I was not Accor member is was not nice to hear how unfriendly the reaction was. But in the evening it was all nice! Had a nice drink at the bar and the breakfast was really good!! So only the check in experience was terrible.

AccorHotels certified review
Scott C. Solo - 11/12/2017
« Low Cost »

As usual, arrived around 7pm and used the underground secure car park. Check in was quick and the reception staff were very helpful. Ordered a toasted sandwich which was delicious. The room, and bathroom, were clean and tidy, and I had a good night's sleep. Breakfast was served from 6:30am and there was a choice of hot or continental food. A very nice all round experience. Look forward to staying again sometime next year.

AccorHotels certified review
Tanja D. B. Friends - 04/12/2017

Very good service everywhere. Clean rooms. Good breakfast with nice staff. Helpful at the reception

AccorHotels certified review
Anonymous Couples - 22/10/2017
« Great breakfast »

We enjoyed the breakfast especially self-made waffle. In regards to room, it would have been better if there are some small towels in addition to bath towel.

AccorHotels certified review
Jouko S. Business - 06/10/2017
« Short stay in IBIS Lübeck »

Otherwise it was OK but when I checked in, my ACCOR-card was no good. Well, it has expired but it worked fine in Düsseldorf Mercure and Maastricht Novotel on previous nights.

AccorHotels certified review
Anonymous Couples - 02/10/2017
« Again very good »

Again very good!

AccorHotels certified review
Rodney Business - 24/09/2017
« Comfort and good food, but far from Centre »

The staff were helpful. The Welcome drink was appreciated. The name “City” misleading: longish walk from Hauptbahnhof, itself 15 mins.’ walk from centre. The area and my room were quiet. The room was comfortable, the hot water supply, fast, but the shower room door was self-closing – very irritating. The hair dryer was visible immediately, in the shower room. The TV had many channels, but there was no guide. Big desk for computer, but power point inconvenient, under corner of desk Internet access was free but a bit complicated: the free WiFi is not visible at first. Whenever the room key was removed from the control socket, ALL electricity was cut off immediately, meaning that a computer left in sleep mode was shut down. The whole log-in process had to be started again. There was a clock in the TV Lamp over desk was missing its bulb – replaced immediately Buffet breakfast was very good, scrambled eggs, bacon, waffles, French cheese. The breakfast room was too small at peak times, and the room no. check in middle of food collection. No table waste containers (Tischabfall - photo), common in Germany: would be helpful. Free newspapers good, but only the local paper in German – more English than German spoken by guests

AccorHotels certified review
Christoph Families - 19/09/2017
« Customer Service Experience »

Great Customer orientation of the Personal, very well customer focused and supportive

AccorHotels certified review
Gareth G. Couples - 07/09/2017
« The best Ibis hotel we have used so far »

Everything was easy and the hotel was clean. Lovely staff team.

AccorHotels certified review
Kristiina A. Business - 05/09/2017
« Good »

Nice, clean, good.

AccorHotels certified review
Colly Friends - 31/07/2017
« perfect in all aspects »

Reception friendly and rooms clean modern and comfortable. Breakfast excellent. No hesitation to return.

AccorHotels certified review
Anders L. Couples - 26/07/2017

Last year the AC of the room and service was in bad condition. A huge improvement this stay. "I'll be back!" I could request a service to make reservations of the next stay easier ie. At the hotel where you have paid with a debit/credit-card and registered with your Le Club Accor hotels card a safe reservation of the next stay could be provided at another hotel within the Accor hotels group.

AccorHotels certified review
Ejn660 Couples - 05/07/2017
« Fine for a night »

Good hotel

AccorHotels certified review
Mikko Couples - 25/06/2017
« clean and peaceful »

I have visited the hotel yearly and it has always been quiet and clean. The place is suitably near the motor way to continue the journey.

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