Hotel - ibis Luebeck City
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Ibis Hotel Hotel

ibis Luebeck City Hotel

Fackenburger Allee 54 
23554  LUEBECK
GERMANY

514 reviews
TripAdvisor Rating Based on 514 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Golf course 9 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Golf course 9 holes  (Nearby)
  • Tennis  (Nearby)
  • Boat excursions
  • Bike rack facilities

Catering

  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Your ibis Lübeck City hotel wishes you a pleasant stay: All 85 rooms are newly renovated, air conditioned and feature Sweet Bed by ibis beds for a good night's sleep. The rooms have a desk, free WIFI and TV with a wide range of Sky channels.

  • 85 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,268 reviews

Our guest reviews for ibis Luebeck City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 514 reviews
AccorHotels certified review
Colly Friends - 31/07/2017
« perfect in all aspects »

Reception friendly and rooms clean modern and comfortable. Breakfast excellent. No hesitation to return.

AccorHotels certified review
Anders L. Couples - 26/07/2017

Last year the AC of the room and service was in bad condition. A huge improvement this stay. "I'll be back!" I could request a service to make reservations of the next stay easier ie. At the hotel where you have paid with a debit/credit-card and registered with your Le Club Accor hotels card a safe reservation of the next stay could be provided at another hotel within the Accor hotels group.

AccorHotels certified review
Ejn660 Couples - 05/07/2017
« Fine for a night »

Good hotel

AccorHotels certified review
Mikko Couples - 25/06/2017
« clean and peaceful »

I have visited the hotel yearly and it has always been quiet and clean. The place is suitably near the motor way to continue the journey.

AccorHotels certified review
Maha Couples - 22/06/2017
« It Was a great stay »

It was a great stay. Breakfast was good. There was to thing that was a bit disappointing. The bar was a bit cramp (small) and not that inviting and same was the room. There was no bigger room so it could not be better. So with the alternatives we had on the sta, it was very good. A nice staff. :-)

AccorHotels certified review
Anonymous Solo - 21/06/2017
« Mixed results »

Poorly functioning air conditioning was a very big problem. Location and hard mattress were also somewhat negative. Service and quality of bathroom fixtures balanced out the negatives.

AccorHotels certified review
Michael Solo - 16/06/2017
« Comfortable well run hotel »

Welcoming staff. Door locks difficult to use. Comfortable room - I liked sound insulation and non slip shower. Needs more plug sockets. Breakfast good.

TripAdvisor review
Solo travel - 15/06/2017
« Comfortable and well run hotel »

Comfortable room - I particularly liked the non-slip shower. More plugs would be useful. Door key electronic system a bit difficult to use. Reception helpful and welcoming, good buffet breakfast. About 20 minutes walk from the old city and 15 from the station. On a main road but sound insulation and aircon good. Good value compared with other hotels in Lubeck.

TripAdvisor review
Business - 13/06/2017
« Worst I have experienced »

I stay for about 60 nights in hotels around the world every year. Ibis Lubeck is with no doubt my worst experience. Made a booking with credit card to guarantee a room. Upon arrival after a 12 hours drive from Norway the lady at the desk told me my reservation was canceled becouse of late arrival. I choose the reservation with credit card. No you don't have a reservation she said angry. After a lot of trouble, even the police was called in, I finally got a room but not the one i booked and paid for. Shame on you Ibis, learn your staff to behave !!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the ibis Luebeck City. We are really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We already checked this issue and we found the mistake in our system. Please rest assured that we are already in a dialoge with our Nightaudit Service Team. The mentioned behavior is definitely not the service we normaly offer to our guests. I will get contact with you directly to handle this issue to your satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. kind regards Arne Sgodda hotelmanager

AccorHotels certified review
John Couples - 11/06/2017

Nice hotel, easy to find with free car parking

AccorHotels certified review
Pentti P. Solo - 23/05/2017
« My favourit hotel in Lubeck. »

I enjoyed my stay and probapably come again next autumn.

AccorHotels certified review
Jp Couples - 21/05/2017
« Very nice hotel in Luebeck. »

The hotel is worth reccommending. The staff is very friendly and helpful. All my requests were fulfilled. The breakfast is very tasty.

AccorHotels certified review
Jan Couples - 15/05/2017
« Served its purpose. »

Pleasant.

AccorHotels certified review
Anonymous Solo - 27/04/2017

Sp edgy check in speedy check out, friendly staff, very good service indeed

AccorHotels certified review
Anonymous Couples - 17/04/2017

Very satisfied

AccorHotels certified review
Anonymous Friends - 17/04/2017

Check-in took too long time , poor english knowledge by one of the receptionist . No parking place for longer vehicle , although requested . Service in bar very slow .

AccorHotels certified review
Anonymous Families - 16/04/2017

Gut

AccorHotels certified review
Anonymous Couples - 11/04/2017

we wiil be back soon !!!!

AccorHotels certified review
Anonymous Couples - 10/04/2017

Excellent. Nice room, good location, great breakfast. One minus: wall outlets must be near bed, so that you can lie on bed and use phone while it's charging :) Tv must be higher up so that you don't break your neck lying down an watching :)

TripAdvisor review
Couples - 04/04/2017
« Convenient for Lubeck and great helpful staff. »

We used this Hotel and although not in Lubeck centre, we were happy to do the 15 minute walk into town. The room was great and the staff very helpful. The only issue was noise at night time from the shared car park.......lorries unloading and once loud music from a car sound system.

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