ibis Frankfurt Airport Hotel 2 stars

TripAdvisor rating 4.0/5 1,305 reviews
ibis Frankfurt Airport
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Room 1

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Hotel extras

Take advantage of our shuttle service between the hotel and airport. The bus stop is located at Terminal 1, Arrivals Hall B, Exits 5. The shuttle runs between 5:05am and 11:20pm.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • FRANKFURT RHEIN MAIN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Hot meals
Leisure and activities
  • Clay tennis court Nearby
  • Other sports activities
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Frankfurt Airport

Langer Kornweg 9a-11
65451
kelsterbach
germany

Tel: +4961079870

Fax: (+49)6107/987444

Contact email

Check-in from 15h00

Check out up to 12h00

  • APT SHUTTLE :   APT SHUTTLE HOTEL

  • By plane

    FRANKFURT RHEIN MAIN At 4km / 2.5 miles - Shuttle free

  • By plane

    HAHN AIRPORT At 130km / 80.79 miles

  • By car

    FRA At 1.5km / 0.93 miles

  • By train

    BAHNHOF FRA AIRPORT At 4km / 2.49 miles

  • By train

    FRANKFURT MAIN HBF At 20km / 12.43 miles

GPS :50.054702, 8.519187

Our accommodations

Look forward to an unrivalled level of sleeping comfort. All 132 rooms are soundproofed, air conditioned and feature extra-comfortable Sweet Bed by ibis high-tech beds. With free WIFI, desk and TV with a wide range of Sky channels.

Standard Room with Twin Beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and 1 single bed

  • Max. number of persons: x3
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Frankfurt Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,795 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,305 reviews

Good

Customer review rating 4.3/5

Zaheer A. Business - 14/04/2019 AccorHotels certified review

Prefer room service. Prefer a/c at rooms. Staff excellent and highly co-operative Croissents at breakfast was very tasty.

Dear Zaheer A., Thank you very much for taking the time to share your impressions. We were delighted to read that you enjoyed your stay and we will certainly share your impressions with the team who took such good care of you. We really hope we soon get the chance to welcome you back as our guest at Ibis Frankfurt Airport. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Perfect for Short Stays with All Aminities

Customer review rating 4.3/5

Alie Business - 12/04/2019 AccorHotels certified review

Very friendly staff and sufficiently sized rooms. There are no Restaurants nearby but the Hotel has a small kitchen for a quick snack. However there are big supermarkets close by and can serve the general needs. Parking is available in plenty.

Dear AliE, Thank you so much for taking the time to tell us about your recent stay at our ibis Frankfurt Airport and we hope we can exceed your expectations during your next stay. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

everything was fine

Customer review rating 4.3/5

Anonymous Friends - 12/04/2019 AccorHotels certified review

Staying at the hotel was fine, however, finding the correct shuttle bus to get to the hotel was a nightmare. One person told us to go this way, another that way. It was only by accident that my friend asked the bus driver where he was going. Specific directions as to where to stand and wait would be helpful.

Dear Kathleen, We very much appreciate your comments regarding your recent stay at the ibis Frankfurt Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are sorry for the challenge finding the correct shuttlebus. You can find the location for the shuttle on our website our will get the information from our reception team, just give them a call. We are 24/7. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

OK for what we needed.

Customer review rating 4.3/5

Karm H. Couples - 10/04/2019 AccorHotels certified review

Clean room, good breakfast. Difficult to find the entrance. Checked in, returned our rental car, and took the shuttle back to the hotel. The driver stopped at two hotels then stopped in a parking lot for a twenty-minute smoke break with four of us Ibis guests sitting on the bus. Then drove another short way to our hotel. After a long day of travel, not what we wanted to experience.

Dear Karm, Thank you so much for taking the time to tell us about your recent stay at our ibis Frankfurt Airport. We are sorry to read, that your experience with the shuttlebus wasn´t like as you are used to it from AccorHotels. Please be assured that we work daily on our quality of service and it is feedback like yours that helps us to constantly improve ourselves. Thank you again for sharing your experience, and we hope we can exceed your expectations on your next stay. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport
Customer review rating 4.3/5

Andrew K. Business - 09/04/2019 AccorHotels certified review

I thought the room was fine. The sink had an odor, but it was fine for night.

Dear Andrew Scott, Thank you so much for taking the time to tell us about your recent stay at our ibis Frankfurt Airport. We are sorry about the odor of the sink. Please be assured that we work daily on our quality of service and it is feedback like yours that helps us to constantly improve ourselves. Thank you again for sharing your experience, and we hope we can exceed your expectations on your next stay. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Always good for a great price

Customer review rating 4.3/5

M V. H. Solo - 09/04/2019 AccorHotels certified review

Simple rooms with all the necessary amenities. Really practical for airport.

Dear Ms. v.d. H., We very much appreciate your comments regarding your recent stay at the ibis Frankfurt Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Failure of transfer bus from airport to arrive at designated time.

Customer review rating 4.3/5

Jeffrey C. Couples - 08/04/2019 AccorHotels certified review

There was supposed to be a bus from the airport to the hotel at 18:25. We were at the the correct bus stop at 18:20 but the bus failed to arrive. I tried telephoning the hotel reception twice at around 18:45 but the reception didn't pick up the telephone- I was later told at check-in that they were too busy to answer the phone. I was on the verge of taking a taxi when the bus arrived at 19:05 and we took it to the hotel. A 45 minute wait is unacceptable as is the fact that the hotel reception couldn't be bothered to answer the phone.

Dear Jeffrey, Thank you for sharing your constructive feelings with us and we are truly sorry you were unable to enjoy your journey and arrival at our hotel. We feel however sorry to read that we have failed into delivering a perfect experience for you, reading your comment, we do have several areas in the need of focus and improvement. We are always doing our best to offer our valued guests an exceptional stay with us; trying always to exceed our customers’ expectations and this is why today, we feel sad to notice the issues you have faced with the shuttlebus and the try to call the reception. You can count on the entire team to strengthen our efforts and focus on those specific points to learn from your constructive feedback and improve. We hope that you will give us a chance to regain your confidence. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Super stay.

Customer review rating 4.3/5

C.s.gnanasekaran. Business - 07/04/2019 AccorHotels certified review

Our stay was quite comfortable and food in the coffee shop was tasty and enjoyable.

Dear GNANASEKARAN, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport
Customer review rating 4.3/5

Anonymous Solo - 04/04/2019 AccorHotels certified review

I liked the hotel, the room was clean and the staff was friendly. Shuttle bus was always late to and from the airport. That was very frustrating.

Dear Nataliya, We very much appreciate your comments regarding your recent stay at the ibis Frankfurt Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We are sorry for the late shuttle, of course that should not be and is not part of our service promise. Thank you for bringing this to our attention. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Good but missing CNN

Customer review rating 4.3/5

Yr Solo - 03/04/2019 AccorHotels certified review

Satisfied but disappointed that CNN was not available.

Dear Yolande, Thank you so much for taking the time to tell us about your recent stay at our ibis Frankfurt Airport. We are sorry to read, that your experience wasn´t like as you are used to it from AccorHotels. We just have a few english channels and CNN is not part of it. Thank you again for sharing your experience, and we hope we can exceed your expectations on your next stay. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Wonderful stay!

Customer review rating 4.3/5

Taher T. Solo - 01/04/2019 AccorHotels certified review

Comfortable stay. All basic amenities provided. A very good selection on the breakfast. Great staff! I would like tonsingle out Nina who is ever smiling friendly and very helpful.

Dear Taher, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Very comfortable

Customer review rating 4.3/5

Donna Couples - 30/03/2019 AccorHotels certified review

Easy check in and out. Comfortable and stylish hotel. Had everything for the overnight stay close to the airport

Dear Donna, Thank you very much for taking the time to share your impressions. We were delighted to read that you enjoyed your stay and we will certainly share your impressions with the team who took such good care of you. We really hope we soon get the chance to welcome you back as our guest at ibis Frankfurt Airport. With best regards, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Best value choice

Customer review rating 4.3/5

David O. Families - 30/03/2019 AccorHotels certified review

Everything was good from the moment of our arrival to that of our departure

Dear David, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

The room was not in a good state of maintenance; paint on the walls was flaky; shower was either hot or cold, nothing in between

Customer review rating 4.3/5

Clive Business - 29/03/2019 AccorHotels certified review

It is a very basic hotel that has not been looked after. The only good experience was the very friendly and helpful receptionist (Denise)

Dear Clive, Allow us to say thank you for writing down your honest thoughts and impressions about ibis Frankfurt Airport, it means us a lot. We read with regret, that the maintenance of the hotel did not really exceed all your expectations, and we feel deeply sorry for any inconvenience you may have had during your stay with us. As our aim is to provide our guests a wonderful experience, we are thankful for your critics and the suggestions will be definitely taken into consideration. We hope that in spite of your mixed feelings we will have the opportunity to welcome you back to our hotel. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Warm hospitality

Customer review rating 4.3/5

Ks C. Business - 24/03/2019 AccorHotels certified review

Nina , the receptionist... bravo to her ... she served with a smile and very helpful

Dear Keo San, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the ibis Frankfurt Airport, especially for Nina, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Nice service

Customer review rating 4.3/5

L. F. Business - 23/03/2019 AccorHotels certified review

Clean and comfortable

Dear F., Thank you so much for your great review and the time you have taken to give us your feedback. It is a pleasure for us to read that you had a very good stay with us. We are looking forward to welcoming you as our guest again. With best regards, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Very nice helpful staff

Customer review rating 4.3/5

Dan Business - 18/03/2019 AccorHotels certified review

Rooms were comfortable. Bar area and breakfast area very good and the staff were friendly and helpful. Not in walking distance to terminal but there is a shuttle bus for a small fee.

Dear Dan, We very much appreciate your comments regarding your recent stay at the ibis Frankfurt Airport. We are delighted that your stay with us has been comfortable and rest assured that your comments will be shared with the whole team here and read with pride. We hope to see you again soon for another journey with us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Really welcoming stay.

Customer review rating 4.3/5

Alexander G. Business - 18/03/2019 AccorHotels certified review

Very convenient and the price was great. Very local to everything.

Dear Alexander, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the ibis Frankfurt Airport, and we are glad you and your colleagues experienced such a good time with us. We are very thankful for your motivating words of compliments and would be more than happy if your group rate us on google.com or TripAdvisor. Looking forward to welcoming you soon again. With best regards, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Adequate hotel

Customer review rating 4.3/5

Anonymous Solo - 17/03/2019 AccorHotels certified review

The bed was comfortable enough, and there were enough towels. It would have been nice to have a coffee machine. The bar/restaurant was nice.

Dear Jamee, Thank you so much for taking the time to tell us about your recent stay at our ibis Frankfurt Airport. Please be assured that we work daily on our quality of service and it is feedback like yours that helps us to constantly improve ourselves. As a two star hotel we do not offer coffee maker in the room. However, our property has 24/7 service at the bar. Thank you again for sharing your experience, and we hope we can exceed your expectations on your next stay. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Improve shuttles

Customer review rating 4.3/5

Alan Business - 17/03/2019 AccorHotels certified review

Experience at the actual hotel was fine. Getting to/from the airport was a pain. You need your published schedule more readily available and it needs to be more frequent.

Dear Alan, We would like to thank you very much for your wonderful comments but also for your useful remarks. Your feedback is very much appreciated and we can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to welcoming you again. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport
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