ibis Frankfurt Airport Hotel 2 stars

TripAdvisor rating 4.0/5 1,344 reviews
ibis Frankfurt Airport
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Room 1

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Hotel extras

Take advantage of our shuttle service between the hotel and airport. The bus stop is located at Terminal 1, Arrivals Hall B, Exits 5. The shuttle runs between 5:05am and 11:20pm.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • FRANKFURT RHEIN MAIN
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Hot meals
Leisure and activities
  • Clay tennis court (Nearby)
  • Other sports activities
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Frankfurt Airport

Langer Kornweg 9a-11
65451
kelsterbach
germany

Tel: +4961079870

Fax: (+49)6107/987444

Contact email

Check-in from 15h00

Check out up to 12h00

  • APT SHUTTLE :   APT SHUTTLE HOTEL

  • By plane

    FRANKFURT RHEIN MAIN At 4km / 2.5 miles - Shuttle free

  • By plane

    HAHN AIRPORT At 130km / 80.79 miles

  • By car

    FRA At 1.5km / 0.93 miles

  • By train

    BAHNHOF FRA AIRPORT At 4km / 2.49 miles

  • By train

    FRANKFURT MAIN HBF At 20km / 12.43 miles

GPS :50.054702, 8.519187

Our accommodations

Look forward to an unrivalled level of sleeping comfort. All 132 rooms are soundproofed, air conditioned and feature extra-comfortable Sweet Bed by ibis high-tech beds. With free WIFI, desk and TV with a wide range of Sky channels.

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Frankfurt Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,207 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,344 reviews

Business travel

TripAdvisor rating 4.0/5

peter_czirok_ca Business - 12/09/2019 TripAdvisor review

The hotel has rebuild projekt, renewing, but this job is not disturbing for hotel guests. It is good choice to get one or two nights between long distance travels by car or flight. Choose without any fear.

Great

Customer review rating 4.4/5

Hicham Z. Solo - 05/09/2019 AccorHotels review

ITT was great and I was really very satisfied

Perfect

Customer review rating 4.4/5

Jan W. Solo - 04/09/2019 AccorHotels review

Perfect, all good

Dear Jan, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the Ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With best regards, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Disappointed

TripAdvisor rating 4.0/5

BUBUGAOREFLEXOLOGY Couples - 03/09/2019 TripAdvisor review

The room is small and the bed not that comfortable. The shower area small can hardly have movements inside. No kettle and no complimentary water. Foods wise is very inconvenient. No tissue box and dust bin in the room.

Dear BUBUGAOREFLEXOLOGY, Thank you very much for staying at ibis Frankfurt Airport and for sharing your experiences. We are sorry to hear that we did not meet your expectations. When you booked our ibis Frankfurt Airport you have decided to choose a hotel of the economy category (two star superior), which apart from a functional comfort is characterized by a well-calculated price-performance ratio. This balance can be illustrated by the fact that various services that you are accustomed to from higher-category hotels and a higher price level, such as Minibar, room service and among other amenities, are not provided by us. We know you have made it clear you would not return - however we would always love the opportunity to replace your current memory with something more positive and should your opinion change please contact us. Kind regards Robert Ganczorz General Manager

Excellent service

Customer review rating 4.4/5

Ben Solo - 02/09/2019 AccorHotels review

Staff was fantastic to work with. Very accommodating. Room smelled slightly of cigarettes. Staff was highly apologetic and offered to fix the situation. They were also incredibly helpful when my bicycle was delayed in arriving at the airport and did all they could to help me sort out the situation.

Dear Ben, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the Ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Comfortable

Customer review rating 4.4/5

O. Families - 26/08/2019 AccorHotels review

It was comfortable and the staff were courteous

Dear Yejide O, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the Ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

I like staying at the Ibis Frankfurt whenever I happen to come to the area.

Customer review rating 4.4/5

Joseph B. Families - 26/08/2019 AccorHotels review

I arrived late in the night,still the welcome was warm and inviting. All my requests for additional pillows,towels etc.were always promptly taken care of. I like the attitude.

Dear Joseph, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the Ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Dubious use of term 'Airport Hotel'

Customer review rating 4.4/5

Karl D. Business - 25/08/2019 AccorHotels review

Airport Shuttle needs to support early morning flights, both terminals and be more frequent!

Comfortable hotel

Customer review rating 4.4/5

Anonymous Solo - 23/08/2019 AccorHotels review

Hotel is convenient and very clean !

Very friendly

Customer review rating 4.4/5

Roger R. Friends - 19/08/2019 AccorHotels review

The girl on in the evening was very helpful and friendly. Rooms were very clean and as we have stayed here several times, it was as we expected. Not sure about having to pay for the shuttle bus each morning though?

Dissatisfaction

Customer review rating 4.4/5

Marwan Couples - 17/08/2019 AccorHotels review

No room service No complementary water or coffe or tea No safe No slippers

Dear Marwan, Thank you very much for staying at ibis Frankfurt Airport and for sharing your experiences as you already did on Booking.com. We are sorry to hear that we did not meet your expectations. When you booked our ibis Frankfurt Airport you have decided to choose a hotel of the economy category (two star superior), which apart from a functional comfort is characterized by a well-calculated price-performance ratio. This balance can be illustrated by the fact that various services that you are accustomed to from higher-category hotels and a higher price level, such as Minibar, room service and among other amenities, are not provided by us. We know you have made it clear you would not return - however we would always love the opportunity to replace your current memory with something more positive and should your opinion change please contact us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport
Customer review rating 4.4/5

Vivian Families - 16/08/2019 AccorHotels review

Very clean and comfortable. Staff are gracious and helpful.

Condition of room below standard

Customer review rating 4.4/5

Anonymous Business - 16/08/2019 AccorHotels review

Staff and service satisfactory. Poor condition of facilities, would not book again.

Dear K D, Allow us to say thank you for writing down your honest thoughts and impressions about ibis Frankfurt Airport, it means us a lot. We read with regret, that the maintenance of the hotel did not really exceed all your expectations, and we feel deeply sorry for any inconvenience you may have had during your stay with us. As our aim is to provide our guests a wonderful experience, we are thankful for your critics and the suggestions will be definitely taken into consideration. At the moment we are renovating our rooms and floors and you already stayed in a fresh and renovated room. So we would love to get more details about the areas which you describe as poor condition. We are thrilled to hear from you very soon. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

It was mostly an enjoyable stay at Ibis Hotel.

Customer review rating 4.4/5

Loretta J. Couples - 11/08/2019 AccorHotels review

Nice clean room. This last stay the room was a little bigger than the last tiny one so we could do floor exercises. Could use a little more towels. Only two bath towels is better than none for two people but a hand towel for sink would be advantageous. Beds were very comfortable. Quilt/Duvet too hot for summer. We wished we would have taken the duvet out of the cover. Would have been much better. Had window open, noisy air conditioners or something outside all night long. Will ask for a different side of building next time. Breakfast was just fine. Attendant in breakfast room was very friendly and helpful. So, mostly all was good. Thank you.

Customer review rating 4.4/5

Anonymous Business - 07/08/2019 AccorHotels review

The rooms were comfortable and the overnight stay was enjoyable

Dear Paul, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With best regards, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

The hotel staff are very courteous and helpful.

Customer review rating 4.4/5

Anonymous Couples - 05/08/2019 AccorHotels review

The hotel was very clean and well organized. The staff took exceptional care to see that we were comfortable and did not lack anything. Overall we were very happy with the service we got and will gladly recommend this to our friends.

Dear RITA, Thank you very much for taking the time to share your impressions. We were delighted to read that you enjoyed your stay and we will certainly share your impressions with the team who took such good care of you. We really hope we soon get the chance to welcome you back as our guest at ibis Frankfurt Airport. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Great location for departure via Frankfurt

Customer review rating 4.4/5

Glenn B. Solo - 02/08/2019 AccorHotels review

Excellent facilities, good staff and convenient location to the Airport. For anyone departing Frankfurt airport will not find a more convenient location with excellent facilities. There is a super market across the street if any shopping is required.

Dear Glenn, Thank you very much for taking the time to share your impressions. We were delighted to read that you enjoyed your stay and we will certainly share your impressions with the team who took such good care of you. We really hope we soon get the chance to welcome you back as our guest at Ibis Frankfurt Airport. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Very good

Customer review rating 4.4/5

Anonymous Solo - 01/08/2019 AccorHotels review

Over night stay while in transit

Dear Alexander, We very much appreciate your comments regarding your recent stay at the ibis Frankfurt Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Nice hotel with reasonable price

Customer review rating 4.4/5

Jiu Solo - 31/07/2019 AccorHotels review

It was okay with reasonable price, but there was no water boiler and coffee or tea in the room.

Dear Jiu,, We very much appreciate your comments regarding your recent stay at the ibis Frankfurt Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Please allow us the note, that hotels of the ibis economy brand offer their guests functional comfort and a limited range of services. Services, whether included in the price or not, which you know from the middle class or luxury category, such as Minibar and room service or coffee making facilities, among others, are not among the services offered by an ibis hotel. This business model allows us to offer our guests a moderate as well as balanced price-performance ratio. Thank you again for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Robert Ganczorz General Manager ibis Hotel Frankfurt Airport

Clean, modern and friendly

Customer review rating 4.4/5

Kim K. Families - 30/07/2019 AccorHotels review

Nice overnight stay for a long layover. The only problem is, if you want to venture into downtown it seems complicated for a new visitor, and was expensive to take a cab. Otherwise, it was perfect for 2 parents and 1 child. Comfortable beds, cold air conditioning, clean rooms, and helpful staff. It was also easy and fast to get back to the airport in the morning with the shuttle.

Dear Kim, Wow - what a wonderful feedback. As you may imagine your compliments are a true delight for the entire team of the ibis Frankfurt Airport, and we are glad you experienced such an inspiring time with us. The only way to make a real difference and to stay in people's memories is the type of service culture you deliver - and that has to come from the heart to be authentic. We are very thankful for your motivating words of compliments. Looking forward to welcoming you soon again. With kind regards Robert Ganczorz General Manager ibis Hotel Frankfurt Airport
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