Hotel - Mercure Hotel Duesseldorf Seestern
Mercure Hotel Mercure Hotel

Mercure Hotel Duesseldorf Seestern

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4.0/5 341 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Düsseldorf Seestern, you have the choice between Standard Rooms with twin beds or a double bed, Superior Rooms with a double bed and Privilege Rooms with a king-size bed. All 160 rooms in our hotel are air-conditionedand have WIFI. One child up to the age of 12 can sleep in your room free of charge. If you are staying with children, we offer adjoining rooms with a connecting door. Your pet is also welcome (charge of EUR 10/night).

  • 160 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,586 reviews

Our guest reviews for Mercure Hotel Duesseldorf Seestern

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 341 reviews
AccorHotels certified review
Jan K. Business - 12/12/2017
« pleasant stay »

forthcoming reception, proactive approach, professional services

AccorHotels certified review
Andrew Couples - 11/12/2017
« Mr Andrew T. »

Excellent, the staff were very helpful and the hotel was very nice.

AccorHotels certified review
Linda Friends - 09/12/2017
« Generally good but bar staff/service disappointing. »

The check in staff and hotel room were all great. Sadly on the second night we wanted to have a drink in the bar before catching the tram to our restaurant. The waiter seemed perplexed that we would want to do this but we eventually sat at the bar on the stools there and he then took a phone call in front of us, talked a while then left, still on the phone and didn't return. We therefore left the bar area unimpressed as we could see him up the side corridor still on the phone.

TripAdvisor review
DavidsonProf Family - 09/12/2017
« Business oriented »

Hotel is in a suburban commercial area with good access to public transportation. The rooms are a good size and bathroom is modern. My only complaint was that beds had thin mattresses and only one pillow and linens were pretty basic. They did bring us extra pillows when requested. Staff was very helpful and pleasant.

AccorHotels certified review
Stefan S. Business - 08/12/2017

Comfortable and pleasant stay

AccorHotels certified review
Stuartboreham Business - 07/12/2017
« Remarkable service »

Staff have been so helpful, dealing with our od requests and silly amount of baggage. They trusted us, helped us and made our stay manageable, possible even. Thank you so much.

AccorHotels certified review
Anthony Business - 04/12/2017
« Good, but was much better in the past. »

Following past experience I stay at this hotel when visiting Dusseldorf for business meetings. As per my previous experience the rooms are comfortable and clean. However, two incidents during this visit let me a bit disappointing. Despite having a double bed, the duvet was for single. It is quite irritating. There was another single duvet plus cover if one wanted. what happen to the full double bed duvet? Are hotels economizing? The second incident is even worse. when I tried to move the table in the room, the four screws of the table just fell on the table pedestal. These were not screwed. and to add insult to injuring, the next day even after the cleaning of the room, the crews were still on the pedestal were they fell. So the maids did not even bother to report this? Very poor service.

AccorHotels certified review
Anonymous Business - 03/12/2017

Staff was friendly, I got an upgrade and as I requested they didn’t clean the room but remembered to fill up the mini bar ;) The rooms are not particular elegant but clean. Sauna area was simple and rather small but relaxing and open until 23. Perfect!

AccorHotels certified review
Anonymous Business - 02/12/2017
« Hotel rooms will benefit from refurbishment »

Ok overall. Rooms not at par with rate charged. Breakfast service can be more courteous.

AccorHotels certified review
Kailash Business - 30/11/2017
« Pleasant stay »

Pleasant stay and the hotel is closer to work, and room is of good size and restaurant has good options.

AccorHotels certified review
Aggi Couples - 28/11/2017
« Aggi »

The hotel was very good, the breakfast was excellent. The personnel was very kind and cooperative.

AccorHotels certified review
Kathleen Friends - 28/11/2017
« How a hotel should be! »

Very friendly staff, the people at the reception were so nice and helpful! The room was very clean and comfortable. Breakfast was good. We really looked forward to using the spa, too bad that it was only opened in the evening...

AccorHotels certified review
Tim M. Business - 25/11/2017

The staff is exceptional.

AccorHotels certified review
Charles Business - 23/11/2017
« Excellent hotel for short business trip »

A very nice customer experience. Friendly and helpful staff. Very good food. Very nice room and facilities.

AccorHotels certified review
Anonymous Couples - 21/11/2017

I enjoyed staying at the seestern again. The room was good except for some roof at the entrance water damage spots.

AccorHotels certified review
Torben M. Business - 20/11/2017
« nice stay »

helpful staff, nice breakfast buffet, clean rooms and quiet hotel. just to many Chinese guests, they are very intrusive.

AccorHotels certified review
Brad F. Business - 20/11/2017
« Everything was perfect! »

Thank you for making us feel like we are at home.

AccorHotels certified review
Yongking Couples - 19/11/2017
« excellent quality and service. »

the ventilation of fitness room can be improved.

AccorHotels certified review
Pascal Friends - 19/11/2017
« Awesome »

We have had a weekend over there Just an amazing experience. Pascal

AccorHotels certified review
Anonymous Business - 18/11/2017
« I tel was well placed, room spacious, bedding unsatisfactory »

Good breakfast Good room size Poor pillows Small thin duvets x 2 instead of x 1 nice one

Our most recent 20 reviews
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