Hotel - Mercure Hotel Duesseldorf Seestern
Mercure Hotel Mercure Hotel

Mercure Hotel Duesseldorf Seestern

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4.0/5 331 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 53.20 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Düsseldorf Seestern, you have the choice between Standard Rooms with twin beds or a double bed, Superior Rooms with a double bed and Privilege Rooms with a king-size bed. All 160 rooms in our hotel are air-conditionedand have WIFI. One child up to the age of 12 can sleep in your room free of charge. If you are staying with children, we offer adjoining rooms with a connecting door. Your pet is also welcome (charge of EUR 10/night).

  • 160 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,413 reviews

Our guest reviews for Mercure Hotel Duesseldorf Seestern

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 331 reviews
AccorHotels certified review
Pj Families - 17/10/2017
« Mr paul J. »

Great hotel with helpful staff

AccorHotels certified review
Anonymous Friends - 15/10/2017

- very good stay for a long weekend, great service at the front desk (tram tickets available for sale and advice)

AccorHotels certified review
Neil Business - 14/10/2017

Had loads of small issuses Customer service was poor

AccorHotels certified review
Juha H. Business - 11/10/2017
« Great service! »

Well done, I asked to be able to have hotel room on arrival at 10:00 to change clothes for trade fair. This was made possible By gentleman at front desk! He also sold me metro ticket and everything went perfectly!

AccorHotels certified review
Anonymous Business - 09/10/2017
« Lack of cleanliness and arrogant staff »

Arrogant and not really helpfull employee at breakfast reception - very bad impression on that... Hair on the tea cup when arrived... I am not returning for sure.

AccorHotels certified review
Anonymous Couples - 24/09/2017

War alles super

AccorHotels certified review
Khurram N. Business - 17/09/2017
« Disappointed experience »

Didn't get the value of charged price. Since 2013 to 2017, hotel standard is getting down. It wasn't like that before. Dirty carpets, stingy smelled from freezer, filthy room chairs and floor like never cleaned before. Wouldn't suggest to business people.

AccorHotels certified review
Anonymous Business - 16/09/2017
« Very average, with poor room cleaning »

Tired, but ok room. Bedside bulb didn't work on door side. Room wasn't cleaned one day, claimed the do not disturb was on the door, but it wasn't.

AccorHotels certified review
Anonymous Couples - 16/09/2017
« short and sweet »

comfortable

AccorHotels certified review
Anonymous Business - 03/09/2017
« Nothing has changed in 3 years. »

Breakfast options seem to have been cut back. Can you put baked beans out with cooked side? Your evening menu has it changed for years now. My room smelled of cigarette smoke so the no smoking policy isn't enforced. I have always liked this hotel but looking elsewhere now.

TripAdvisor review
Solo travel - 31/08/2017
« ? »

Athough I received a message, that as a Silver member of Le Club Accorhotels, I can keep my room for longer on the day of my departure, I had to leave the room before 12.00 AM. I certainly do not have to stress that I was disappointed with the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 841jamilak, Thank you very much for your visit and for taking the time to review your stay at Mercure Dusseldorf Seestern. We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us. Our guests deserve the best. After passing on the result to my team, I would like to say a sincere “thank you” on their behalf. Even though I have to apologize for the situation you had during your check out time. Your benefits included with your silver status is unfortunately always based on availability. Thats why we can not promise that you can stay as long as you want in your room. I hope for your understanding in this matter. We hope to welcome you as our guest soon again. Best regards, Juliane Sternal - Deputy General Manager

AccorHotels certified review
K. Families - 27/08/2017
« It's Okay »

The Breakfast is an Improvement, combination of Frühlingsrolle and Wurst, it's like seeing Europe meet Asien. We like it. Well done.

AccorHotels certified review
Schahla D. Business - 26/08/2017
« Very friendly and professional staff, but noisy room »

I liked the fact, that I was welcomed with my name by the staff. At breakfast my special requests were handled friendly and quick. Check-in and check-out were efficient. Unfortunately I had a very noisy room, that was facing a street, which is practically a highway. It was impossible to sleep with open windows, so I closed the window, but than the room got too hot. And the AC is also noisy to sleep.

AccorHotels certified review
Anonymous Business - 25/08/2017
« Professional and simple »

It was easy to check in based on advance booking, room was as expected, clean and simple, check out was also simple and Quick.

AccorHotels certified review
Anonymous Business - 24/08/2017
« Stay for one night »

Felt welcomed as always. Just one comment on the breakfast: usually I had some cherry-yoghurt together with some vanilla curd cheese for breakfast, but this time it was not available. At least I liked it...

AccorHotels certified review
Naz Business - 03/08/2017
« Great Stay for Business »

Very clean hotel, and hospitable staff with great facilities.

AccorHotels certified review
J S. Families - 21/07/2017
« Lovely city would come again »

Staff pleasant and helpful ,room's nice and tidy . You wouldn't know that you were near a main road at all

AccorHotels certified review
Anonymous Business - 06/07/2017
« Lack of transparency of terms and conditions »

I had to cancel my stay but found out it was non refundable. I've stayed in this hotel before and never had to pay up front. It wasn't transparent when I booked that the stay could not be changed or cancelled. Very dissatisfied and I won't be booking with Mercure again.

AccorHotels certified review
Grainne C. Business - 16/06/2017
« very comfortable »

Friendly staff. Very comfortable sleep. Convenient for train.

AccorHotels certified review
Anonymous Business - 15/06/2017
« prima »

prima

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