Hotel - Sofitel Zhengzhou International
Sofitel Hotel Sofitel Hotel

Sofitel Zhengzhou International Hotel

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4.0/5 386 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • ZHENGZHOU
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Billiards/Snooker

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

Sofitel Zhengzhou is a deluxe five-star hotel with 220 guest rooms and suites. Room facilities include electronic door locks, satellite TV, broadband internet access, a personal electronic safe and minibar.

  • 220 rooms
  • 48 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 939 reviews

Our guest reviews for Sofitel Zhengzhou International

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 386 reviews
AccorHotels certified review
Fred K. Business - 13/10/2017
« Splendid »

Was comfortable, pleasant, food was delicious and staff was friendly, professional and eager to help all the time even when language was a challenge. Certainly a place of first choice if another opportunity exists.

AccorHotels certified review
Joe K. Couples - 11/10/2017
« just like home »

Excellent treatment!!! I was sick during my stay, and was treated by every warm service I feel like at home, thank you very much

AccorHotels certified review
Ben L. Couples - 09/10/2017
« I apologize very much for the delay in response due to interstate movements. »

Note: Accor points have not been added to my account, so please work on adding them to me, and many respect and thanks. . First : I would like to extend my sincere thanks and greetings to Mrs. Samantha, General Manager of the hotel, for the first time I met with a Director General of this skill .. They were really wonderful, dealing with all the staff in the spirit of the family team. Second: The hotel is a general description, when you enter from reception a nice clean I liked very much, the corridors and carpets are clean and modern, feel high psychological comfort. Third: The room is superbly clean, I like the daily cleaning way out,. It has a coffee maker and a kettle. And a green teapot, were full of all the services. Fourth: The buffet breakfast restaurant, the food is varied and delicious, the restaurant has clean tables, the service was wonderful, I asked for special food for dinner and the chef prepared it for me and it was delicious, thank all the staff to meet my order. Fifth: The Lounge I may not have used very much but it was nice and quiet, thank the workers Ms. Jasmine 1, Ms. Jasmine 2 and Ms. Purple were excellent service. Sixth: Concierge service: They all know English and all are fantastic. The most beautiful thing is that when I ask for a taxi that is provided quickly, Mr. Bell has served me. Finally: Thank you thank you for the Smart General Manager and all the staff of the hotel for providing me with comfort during the successful hotel stay. I thank the people of Zhengzhou City ...

AccorHotels certified review
Christian B. Business - 03/10/2017
« Fantastic »

I must say it was a joy to stay here. I was in your hotel for 27 nights, and it Feld like a new home. my room was nice, clean and in good order, and if there was a problem. it was fixed very quickly no matter the time of day. the food was good, Don and Bob seems to have a good grip on the restaurant. The all of the concierge staff, especially bill, is very helpful, arranging taxi, help with flight and many more problems are no problem for them. the front desk with Lucy is capable for the same, every problem they can fix. special thanks to Judith for all the help you have given me, showing me around. Overall I must say Samantha you have made a very good team. Keep up the great work.

AccorHotels certified review
Mohamed A. Couples - 14/09/2017
« Home away from home! That's Sofitel for me »

Nothing else comes in my mind rather than Sofitel when i think about a stay in Zhengzhou.

AccorHotels certified review
王. Business - 29/08/2017
« Mr »

Great service throughout the whole period while I'm living. From room booking - checking in to leaving the hotal. Many thanks for manager Miaomiao Zhao and her team, their service is gorgeous. Also, thanks for nice checking out service provided by Miss Yan Liu.

AccorHotels certified review
Ting Couples - 17/08/2017
« Great experience and hospitality at Sofitel »

This summer was the first time I went to China. I wanted to see the Shoaling Temple and that is how I ended up in Zhengzhou. I had no idea what to expect from Zhengzhou and I definitely did not expect the Sofitel hotel to be outstanding. Managers, Conciërges, Lobby GRO, they all are willing to help you with any question you might have. Thanks for the pleasant stay.

AccorHotels certified review
Joe B. Solo - 08/08/2017
« Excellent service »

service on top, clean and beautiful, awesome food. outside area a bit dull at night, would be great with a English-speaking hotel driver.

AccorHotels certified review
Anonymous Business - 13/07/2017
« nice services »

staff were professional and helpful.

AccorHotels certified review
Richard B. Business - 08/07/2017
« Dr. B. »

The reception and room cleaning was excellent. Compare to the Pullman and Novotel your English speaking staff is spot on!

AccorHotels certified review
Clement M. Business - 30/06/2017
« It was a comfortable experience »

The staffs were very approachable and friendly. The breakfast was pretty delicious, would be great if there are more food choices for customers. One thing I have to say is the room was very very dark at night even though I turned on all the light.

AccorHotels certified review
Minwei Business - 29/06/2017
« comfortable and Sofitel sytel hotel. »

comfortable and Sofitel sytel hotel. it's not a new hotel, but the maintenance of facility is still good. nice room and the towels are very soft.

AccorHotels certified review
Robert T. M. Friends - 22/06/2017
« I enjoyed the staff and the accommodations were very nice. »

I lost my phone in my room and I believe it fell under the bed in the room I stayed in the first part of my trip. This made the rest of my trip very difficult and I would hope you could check the record of which room I was in and check it for me. I had a very limited experience in your country because of this lost phone and please please check my room. It is in a phone case with a bit of money in it. I looked under one bed but not the other. My number in USA is 15…

AccorHotels certified review
T. Business - 20/06/2017
« Comfortable and quite. Some disturbances by inconsiderate guests shouting in the public areas. »

Hotel staff are great and reasonably efficient given that Zhengzhou is not a Tier one city. The location is not as good as it can be and the food quality could be improved.

AccorHotels certified review
Bill W. Business - 18/06/2017
« perfect experience »

Very good

AccorHotels certified review
Anonymous Business - 02/06/2017

Always nice to be back, however, my biggest struggle with this hotel is the speed of the internet. It is really slow and not convenient if you still have to a do lot of business.

AccorHotels certified review
Amy Friends - 02/06/2017

Most of the staffs are very kind and helpful. I am so impressed that One of the staff Ellen he was so helpful to arrange the transport and tour guild for us.

AccorHotels certified review
Roger Couples - 02/06/2017
« very nice hotel and service. »

the bar is ok and the breakfast and western restaurant is nice. Also, the service is very nice in the restaurant. The front desk is also very helpful on check-in and check-out. Room is clean and spacious.

AccorHotels certified review
Myrna Friends - 31/05/2017

Our group of 18 stayed in this hotel for 5 days. We are all very impressed with the service we rented a car and a English/mandarin speaking tour guide. . The staff are very thorough and follow through with helping us organizing our trip in Zhengzhou, kaifung and Luoyang.. The rooms are spacious and clean. Buffet breakfast is good

AccorHotels certified review
Christine Friends - 31/05/2017
« A five stars hotel that truly earned the merits »

Extremely satisfied, spacious room, great services, lovely breakfast buffet. Hope to see more staff that can speak English. We communicate on line with Allan and he is above and beyond, answering to all our questions, very thorough and attention to details. I will recommend my friends to book this hotel when they visit Zhengzhou!

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