Hotel - Sofitel Zhengzhou International
Sofitel Hotel Sofitel Hotel

Sofitel Zhengzhou International Hotel

4.0/5 396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • ZHENGZHOU
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Sofitel Zhengzhou is a deluxe five-star hotel with 220 guest rooms and suites. Room facilities include electronic door locks, satellite TV, broadband internet access, a personal electronic safe and minibar.

  • 220 rooms
  • 48 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.7/5 AccorHotels Rating 1,521 reviews

Our guest reviews for Sofitel Zhengzhou International

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 396 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sabbir A. Business - 09/07/2018 AccorHotels certified review
« Enjoyed my stay »

The breakfast was good. Bed and pillow were comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabbir A., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International, and we hope your next visit will be as pleasant as the previous one. Best regards, Samantha Yu General Manager

Peter Business - 09/07/2018 AccorHotels certified review

I liked very much the upgrade, and breakfast was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Rajan G. Business - 06/07/2018 AccorHotels certified review
« Su[erService & lovelyhotel , Great stay as always »

The Stay was very comfortable. Good room, Good breakfast 7 good location . this is my 5th Stay in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajan G., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. Thank you for sharing your experience and more importantly, thank you for your loyalty! Sincerely, Samantha Yu General Manager

Thomas N. Solo - 29/06/2018 AccorHotels certified review
« Most times a hotel will carry a one to five rating.....however Sofitel International Hotel in Zhengzhou actually se a new standard of rating. I have give this hotel a 20 star rating. »

Samantha took time from a very busy schedule just to meet me. Victor was right there to see I had whatever I needed and even gave me some sightseeing tips of places to go. MiouMiou....sure this is not spelled correctly but she was also a wonderful lady to help with my needs..Peter also went above and even after hours arranging travel transportation and seeing to any questions or concerns I may have. These people mentioned are the signs of pure excellence. The other staff members, too many names to list but from housekeeping , restuarant, and lounge gave me complete VIP treatment surpassed by none. I am already planning another trip to come back there and I will most certainly be staying at the Sofitel international Hotel in Zhengzhou. Thank you for such a pleasure to have met these wonderful people. Thomas N.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas N., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It really was a pleasure to welcome you here and we will share your feedback with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Samantha Yu General Manager

Ronak Business - 15/06/2018 AccorHotels certified review
« Cool »

Nice and clean room nice sternly good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronak, Thank you for sharing your experience, and we look forward to welcoming you again in Zhengzhou! Best regards, Samantha Yu General Manager

Paul W. Business - 14/06/2018 AccorHotels certified review
« It was a good stay at somewhere unique, good place for relaxing »

Very good services. The staffs are very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul W., We thank you for your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Z. B. Solo - 05/06/2018 AccorHotels certified review
« family »

very nice .

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. Z., Thank you for your feedback! We look forward to welcoming you again in Sofitel Zhengzhou! Sincerely, Samantha Yu General Manager

Mb Solo - 05/06/2018 AccorHotels certified review
« Fantastic hotel and staff, with a mold issue »

Staff prestation was perfect. The building itself is beautiful. With the new subway it's also easily accessible without taking a cab and a with walking a bit. However there was an issue with a LOT of mold in my shower near the ceiling. Bathroom fan has clearly not been working for a while and the room smelled moldy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MB, We very much appreciate your feedback regarding your stay at the Sofitel Zhengzhou International. Your comment on the mold in the shower has been received with all the seriousness needed in such a case. We are currently deep-cleaning the rooms infected with this problem. Thank you again for sharing your experience with us, and we look forward to welcoming you again! Best regards, Samantha Yu General Manager

Frans Business - 04/06/2018 AccorHotels certified review
« level of the hotel depends on the quality of the employees »

The hotel in Zhengzhou is - due to the devotion - one of the best hotels in China. Not only the hotel is 100%, it are the employees' attitude, what is responsible for this mark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frans, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Yen P. T. Business - 26/05/2018 AccorHotels certified review
« Where Luxury Meets Convenience »

Love the super-fast check-in experience, it took less than 2 mins to get my room key card. Dedicated staff to show me my room. Location is superb, accessible to nearby subway stations. There is a famous park - ZhiJingShan, right opposite the road. The room is equipped with a Bose bluetooth speaker, which I love the most. Breakfast choices can be improved - benchmarked with other international hotel chain - Marriott.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yen Pei T., Thanks a lot for your comments regarding your stay at the Sofitel Zhengzhou International. We hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Xiaohe Y. Business - 25/05/2018 AccorHotels certified review
« Great service »

I stayed in this hotel for 12 nights and the experience was great. The service was excellent and the breakfast was nice. I would recommend others to stay there when they visit Zhengzhou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaohe Y., We thank you for your positive feedback and will share your comments with our team! We look forward to welcoming you again in Sofitel Zhengzhou International! Best regards, Samantha Yu General Manager

Velon G. Business - 19/05/2018 AccorHotels certified review
« MR »

it was the best hotel i have ever stayed at. excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Velon G., Thank you for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Looking forward to welcoming you again in Sofitel Zhengzhou International, Samantha Yu General Manager

Teddy W. Business - 17/05/2018 AccorHotels certified review
« Nice & comfort »

I enjoyed the lounge, the waitress was very kind & good service. She gave me peanuts which I like so much and made me keep asking for several times :) Overall the hotel good enough and walking distance to shopping area but just need to keep maintaining the room's cleaness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teddy W., Thank you for your comments regarding your stay at the Sofitel Zhengzhou International. I will share your feedback with our team. I am sure this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you again in Zhengzhou! Best regards, Samantha Yu General Manager

W., H. Families - 08/05/2018 AccorHotels certified review

room is big, clean and quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. H., Thank you for your kind feedback! We look forward to welcoming you again in Sofitel Zhengzhou International! Sincerely, Samantha Yu General Manager

Hiok C. L. Families - 06/05/2018 AccorHotels certified review
« tremendous! »

Is always so welcoming n the reception staffs are so warmth especially Ms Lucy keep it up !! However, is my opinion have to tune up your aircondioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiok Chua L., Thank you very much for this review about your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team, and especially with Lucy! Thank you again for sharing your experience, and we look forward to welcoming you again! Kind regards, Samantha Yu General Manager

Alex T. Business - 05/05/2018 AccorHotels certified review
« Service is good »

Gym is too old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex T., Thank you for your feedback. Yes indeed, the gym needs a full renovation. But the good news is: it's planed for this summer! Thank you for choosing Sofitel! Best regards, Samantha Yu General Manager

Louise Couples - 05/05/2018 AccorHotels certified review
« Luxury in Zhengzhou »

We had a delightful stay here for 6 nights in April. Our room was upgraded to a suite which was well appointed and very comfortable. The staff were welcoming and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay. It was a pleasure to welcome you in Sofitel Zhengzhou! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Dior L. Business - 30/04/2018 AccorHotels certified review

One of the few instances that I get an upgraded room despite my numerous travel around the world. I am glad the staff were very accommodating and ensured a pleasant stay at your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dior L., It is a pleasure to receive your positive feedback. We always try to upgrade our loyal customers and especially 'Le Club Accor' members! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Best regards, Samantha Yu General Manager

Clara S. Couples - 24/04/2018 AccorHotels certified review
« Helpful and polite staffs »

We are happy and satisfied with our stay there. Friendly and helpful staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clara S., We truly appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. We will share your comments with our team, this feedback will serve as an encouragement to all of our staff. We look forward to welcoming you again in Zhengzhou! Best regards, Samantha Yu General Manager

Anonymous Business - 12/04/2018 AccorHotels certified review

Lyn, Nancy are very helpful and friendly, they helped us to take breakfast away at very early morning!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. I will share your comments with our team and in particular with Lyn and Nancy. I am sure this feedback will serve as an encouragement to all of our staff! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

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