Sofitel Zhengzhou International Hotel 5 stars

TripAdvisor rating 4.5/5 600 reviews
Sofitel Zhengzhou International
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Hotel extras

  • Full hotel renovation completed in July 2016

  • 220 luxury rooms, Western and Chinese restaurants, bar, 2 Ballrooms and 6 story Atrium

  • Within 10 mins walking of subway lines linked to major train stations, city center and airport

  • Next to Jingshan Park, 1 km from 100+ store, 50+ restaurant shopping center

  • Secure Car Park, full Concierge service, High-speed WIFI, Sofitel Amenities and Rituals

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business centre

Hotel location

Sofitel Zhengzhou International

No 115 Jinshui Road
Henan Province
450003
zhengzhou
china

Tel: +8637165950088

Fax: (+86)371/65950080

Contact email

Check-in from 14h00

Check out up to 12h00

  • By train

    ZHENGZHOU At 12km / 7.46 miles

GPS :34.761949, 113.692725

Our accommodations

Sofitel Zhengzhou is a deluxe five-star hotel with 220 guest rooms and suites. Room facilities include electronic door locks, satellite TV, broadband internet access, a personal electronic safe and minibar.

SUPERIOR ROOM, 1 King-Size Bed

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

SUPERIOR ROOM, 2 Single Beds

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

LUXURY ROOM, 1 King Size Bed, High Floor

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

SUPERIOR ROOM, Club Millésime Access, 1 King-Size Bed

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

LUXURY ROOM, Club Millésime Access, 1 King-Size Bed

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

JUNIOR SUITE, 1 King-Size Bed, Extra Living-Room

  • Max. number of persons: x3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

Our restaurants and bars

DOME BRASSERIE

Type of cuisine: International

This contemporary up-market East meets West brasserie has an exclusive al fresco atmosphere. It features a varied mix of dishes including local favorites and traditional brasserie specialities.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CANTON GARDEN RESTAURANT

Type of cuisine: Regional

This Chinese restaurant serves exquisite and high-class Cantonese cuisine for lunch and dinner. The popular Hong Kong dim sum is available for lunch, on weekends and holidays. There are nine beautiful VIP rooms serving tempting signatures dishes.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ATRIUM LOUNGE

Photo non contractuelle / Strictly non binding

The hotel lobby lounge is a comfortable and relaxing cocktail lounge serving freshly brewed coffee and a wide selection of pastries.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 512 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 200 people

Find out more
Sofitel Zhengzhou International Meeting Room

Our guest reviews for
Sofitel Zhengzhou International

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

2,200 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

600 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Mrs W.

Customer review rating 4.7/5

Mrs V. W. Families - 14/05/2019 AccorHotels certified review

The staffs at hotel are excellent. Alice who works at front desk is so nice and impressive . She has outstanding working attitude . Peter who works as porter , has help me call a taxi when we check out. Anyway all my experience is wonderful. Nice hotel , amazing staff, awesome guest service.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Was a nice stay in Sofitel Zhengzhou

Customer review rating 4.7/5

Anonymous Business - 12/05/2019 AccorHotels certified review

Hotel's staffs are very friendly and the hotel room is well clean. I did enjoy the stay in Sofitel Zhengzhou.

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good and comfortable stay

Customer review rating 4.7/5

K. S. Couples - 08/05/2019 AccorHotels certified review

The staff was very kind. The food at the restaurant was also excellent and the rooms were also good. However, the lighting in the room was dark and I would like it to be a little brighter.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice escape

Customer review rating 4.7/5

Arsenijs Solo - 04/05/2019 AccorHotels certified review

Spent two days in relax manner in Sofitel. Thanks for front manager Jasmine who made my stay better

Dear Arsenijs , We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was great.

Customer review rating 4.7/5

Ultan F. Solo - 02/05/2019 AccorHotels certified review

I had a very pleasant stay, the bed was comfortable, the food was good and the reception staff were very efficient.

Dear Ultan F., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A wonderful stay

TripAdvisor rating 4.5/5

Shawn987 Family - 01/05/2019 TripAdvisor review

I travelled with my family, 3 kids under 12 (one coeliac (gluten free). The restaurant managers went out of their way to cater for my daughter. Jason and the reception team organised a trip to the Shoalin monastery, every thing went to plan and we could not fault the hotel. We stayed in two rooms as a family of 5, it was spacious and comfortable. A wonderful experience, which I can highly recommend.

I had a pleasant stay

Customer review rating 4.7/5

Nicholas S. Y. S. Solo - 29/04/2019 AccorHotels certified review

Your staff was very attentive. I’d like to commend especially your Assistant Manager Ms Alice Zhao for paying particular attention to my well being.

Honest review

Customer review rating 4.7/5

Anonymous Couples - 28/04/2019 AccorHotels certified review

Checked in around 5+pm and was told there was not non-smoking room (2 beds) available, even though that what I booked and it was way past check in time. After I expressed displeasure, I was finally given a non-smoking room (1 big bed). There's smoke smell everywhere in the hotel. The breakfast buffet food quality needs to be greatly improved. It's a little far by walk from the nearest subway station.

Good one

Customer review rating 4.7/5

Anil D. Business - 27/04/2019 AccorHotels certified review

Good

Customer review rating 4.7/5

Anonymous Business - 27/04/2019 AccorHotels certified review

A short but very pleasant and comfortable stay.

Sleep well

Customer review rating 4.7/5

Colin Families - 26/04/2019 AccorHotels certified review

Remarkable Lobby, Room in good condition, Helpful Staff

Dear Colin, Thank you for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager
Customer review rating 4.7/5

Anonymous Couples - 25/04/2019 AccorHotels certified review

Service poor hotel nice

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Zhengzhou International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samantha Yu General Manager

Weekend in Zhengzhou

Customer review rating 4.7/5

Lawrence C. Friends - 23/04/2019 AccorHotels certified review

The front desk/reception staff are very friendly, attentive and helpful, especially Wing Zhang and Abi. The room is spacious and comfortable. One of the best Sofitel property I have stayed. The breakfast and buffet dinner spread is very good. Glad to be an Accor Plus member. Wing extended my check-out time to 5pm. Will come back here to stay if I'm in Zhengzhou, one of the best Sofitel property I have stayed so far.

Dear Lawrence C., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

Sofitel Zhengzhou stay

Customer review rating 4.7/5

Serge B. Solo - 13/04/2019 AccorHotels certified review

Excellent all round!

Dear Serge B., We thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

A luxury experience

Customer review rating 4.7/5

Richard L. Business - 09/04/2019 AccorHotels certified review

This was the 2nd time I stayed in the hotel. The building and the decoration were excellent. Hotel room was spacious and comfortable. Services were also impressive. There were 2 points I would like to see improvement. 1. Internet connection was unstable and in the evening the network speed was too slow. This happened in my both stays and caused inconvenience in handling business matters. 2. The Chinese restaurant could be improved in some aspects. There were very limited choices for vegetarian. The food was too salty and oily, even after I reminded to put less salt and oil.

Dear Mr L., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

I enjoyed my stay at sofitel.

Customer review rating 4.7/5

Qaiser I. Business - 08/04/2019 AccorHotels certified review

It was an awesome experience. I am pleased very much to stay at such a luxury hotel providing all necessary facilities for the guests. Staff was very cooperative and I appreciate a lot the way they treat guests. Although it was my short stay at Sofitel but I will prefer to stay again in this luxury beautiful decorated hotel.

Dear Qaiser I., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samantha Yu General Manager

good

Customer review rating 4.7/5

W. L. Business - 07/04/2019 AccorHotels certified review

quite and comfortable

尊敬的王先生: 您好! 非常感谢您能抽出宝贵的时间来告诉我们有关您在郑州索菲特国际饭店的体验。得知您此次入住饭店较为满意,我感到由衷的高兴并会把您的鼓励传达给员工。 正如您所知,只有从您给我们的宝贵意见和建议中,我们才能努力提高饭店的产品质量和员工的服务水平。 我及饭店所有员工,真诚的期待在不久的将来您能再次莅临郑州索菲特国际饭店。 顺祝 商祺 余跃红 总经理

Fantastic!

TripAdvisor rating 4.5/5

Lisa M Family - 07/04/2019 TripAdvisor review

We had an amazing stay at the Sofitel Zhengzhou. The staff were excellent, and helped us with arranging a private driver for our tour to the Shaolin Temple. They also helped arrange vegetarian food for my husband and myself. The buffet dinner was fabulous, and the special touch of providing fruit in our room was appreciated. A special thanks must go to Erik who went above and beyond to make sure we had everything we needed throughout our stay - he is an asset to your hotel! We will definitely visit again on our next trip to Zhengzhou.

Rooms are wonderful.

Customer review rating 4.7/5

Tina W. Couples - 04/04/2019 AccorHotels certified review

We stay at this hotel fairly regularly and we are always greeted warmly and upgraded to a wonderful room. The club amenities are expanding but we found the service to be decreased this visit. It was difficult to get a drink and the food selection is minimal. W waited ten minutes for ice. Perhaps having glasses and ice etc available for self service would help. We are later than usual for dinner and breakfast. The food quality is fantastic but the selections were nitvreplenahed so many items were gone. We love this hotel and will continue to use it.

Dear Tina W., We very much appreciate your comments regarding your stay at the Sofitel Zhengzhou International and look forward to welcoming you again. Kind regards, Samantha Yu General Manager

The hotel staff were very efficient and friendly. The room was excellent.

Customer review rating 4.7/5

Robert N. Business - 02/04/2019 AccorHotels certified review

The staff were welcoming from the airport pick up to the departure.They were friendly and efficient. The We Chat connection to a personal hotel assistant (Joy) was unusual but very helpful. The room was excellent and clean. The breakfast was very good. I enjoyed my stay and will book this hotel again when I return to Zhengzhou.

Dear Robert, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Samantha Yu General Manager
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