Pullman Paris Centre - Bercy Hotel 4 stars

TripAdvisor rating 4.5/5 3,400 reviews
Pullman Paris Centre - Bercy
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Hotel extras

  • In the heart of Bercy. 5 min walk from the metro offering direct access to central Paris

  • The best breakfast in France according to trivago customers

  • Modular conference space with outdoor terraces

  • Connecting rooms for families

  • A brand new wellness center coming at the end 2019!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLY
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Hairdressing salon
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

closure of Wellness areas (swimming pool, sauna, hammam and spa) until the end of 2019 due to technical issues.

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012
paris
france

Tel: +33144673400

Fax: (+33)1/44673401

Contact email

Check-in from 14h00

Check out up to 12h00

  • PARIS :   24 TERROIRS DE FRANCE

  • LINE 14 COURS ST EMILION :   14 COUR ST EMILION

  • PARIS CENTRE :   PERIPHERIC BELT

  • By plane

    PARIS ORLY At 12km / 8 miles - Shuttle paying

  • By plane

    ROISSY CHARLES DE GAULLE At 20km / 12 miles

  • By train

    PARIS GARE DE LYON At 2km / 1 miles

GPS :48.831522, 2.387074

Currently, close to our hotel

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 1.6 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 1.6 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 6.1 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 6.1 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 6.1 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 6.8 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 7.2 km

Tour de France

From 06/07/2019 to 28/07/2019

At 7.5 km

Paris Vélotour

From 30/06/2019 to 30/06/2019

At 8.3 km

Our accommodations

Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 King Size Bed, High Floor

  • Max. number of persons: ‌2
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR FAMILY ROOM, 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR FAMILY ROOM, 2 Connecting Rooms, 3 Double Beds

  • Max. number of persons: ‌6
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

CLASSIC ROOM, 1 King Size Bed

  • Max. number of persons: ‌2
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 single beds

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size Bed, 180° View

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DUPLEX SUITE, 1 King Size Bed, High Floor, Paris View

  • Max. number of persons: ‌4
  • Area: From 44
  • Views: City side *
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESIDENTIAL SUITE, 2 King Size Beds, 1 Double Sofa Bed, High Floor, Paris View

  • Max. number of persons: ‌6
  • Area: From 105
  • Views: City side, Panorama view *
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

L'ESPRIT DU 12ÈME

Type of cuisine: Bistronomy

At the Esprit du 12ème you will find a warm atmosphere inspired by the neighborhood's wine-making past. Our Chef offers original, delicate and intensely flavorful cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIVE CORNER

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 35

  • Maximum size: 507 m²

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Pullman Paris Centre - Bercy

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

9,139 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,400 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

CONSISTENT QUALITY

Customer review rating 4.5/5

Timothy O. Business - 16/06/2019 AccorHotels certified review

I have been staying at Accor hotels throughout Europe for the past 17 years and the Pullman Brand has been consistently excellent with quality service and amenities. The staff at this particular location has been exceptional with each stay. They are helpful, knowledgeable and surprisingly friendly. As an American traveler, Paris is not always so accommodating but this hotel makes me feel at home and comfortable always.

Dear Timothy O., Thank you so much for this amazing review and for your loyalty, we are proud to be your home when you travel to Paris. You can be assured that I will share your feedback with all our team which is trying to always be friendly and helpful, whatever our guests need. Please do not hesitate to share your experience on other websites such as TripAdvisor, we are looking forward to welcoming you again. Best regards ! Sarah – Guest Relations.

Quiet room, very comfortable, didn't care for the loud evening music in the lounge.

Customer review rating 4.5/5

S. Couples - 15/06/2019 AccorHotels certified review

A good experience overall. Room was clean and comfortable. Excellent fitness room downstairs, one of the better ones I've seen in a hotel. Staff was friendly and helpful.

Dear Mr S., Thank you very much for taking the time to share your experience with us. We are delighted to read that you enjoyed your stay at our hotel Pullman Paris Centre-Bercy and we will share your feedback with all our team. We are also very happy that you appreciated our new fitness area which we refurbished very recently. Please do not hesitate to come back to us to give us more details about the services we should improve for your stay to be worth a 9 or a 10/10. We are looking forward to welcoming you again. Best regards. Sarah - Guest Relations.

Excellent

TripAdvisor rating 4.5/5

Seaside60723307448 Family - 13/06/2019 TripAdvisor review

Le personnel est souriant, content et serviable. C’est très agréable. Employees are relaxed and hard working and happy to serve and to help. It ‘makes A very pleasant change to many other hotels, especially parisien hotels and restaurants!

Dear Seaside60723307448, Thank you so much for your review, it is very pleasant to read and you can be assured that I will share it with all our team, they will be happy to see that you enjoyed your stay at our Hotel Pullman Paris Centre-Bercy. I hope that we will have the chance to welcome you again in the future ! Best regards. Sarah - Guest Relations.
Customer review rating 4.5/5

Gael Business - 12/06/2019 AccorHotels certified review

Everything was wonderful

Dear Gael, Thank you very much for sharing your experience with us through our satisfaction survey. We are delighted to read that you enjoyed your stay at our hotel and we will share your feedback with all our team. We are looking forward to welcoming you again and wish you an excellent day ! Sarah - Guest Relations.

very welcoming and comfortable hotel

Customer review rating 4.5/5

Colin F. Business - 11/06/2019 AccorHotels certified review

Given I was on a high intensity business trip, it was very satisfying to find this oasis of a hotel which had everything I needed and the quality of care and staff that I appreciated

Dear Colin F., Waouh ! Thank you so much for this amazing feedback, I am happy that you found a quiet place to have some rest during your business trip. You can be assured that I will share your comment with all our team to continue to motivate them to provide a high-quality customer service. I hope that you will choose our hotel again next time you are in Paris and I wish you an excellent day ! Best regards. Sarah - Guest Relations.

Great hotel!

Customer review rating 4.5/5

Haja T. Couples - 05/06/2019 AccorHotels certified review

Overall the experience at the Pullman was awesome. The fitness center wasn’t open during our stay but they had a wonderful alternative just a five minute walk down the road. If the time of year were different it wouldn’t have been as convenient but we had great weather so no big deal. The hotel is super cute and modernized. The rooms are OK nothing too fancy but nice enough. The staff was extremely kind and accommodating. Best of all the location is WONDERFUL! We spent time in Bercy Village and truly enjoyed the restaurants and uniqueness. The metro is also very close so no worries getting close to the attractions easily. Thanks for a great visit in your hotel.

Dear Haja T., Thank you very much for taking the time to share your experience with us through our satisfaction survey, we are delighted to read that you had a great experience at our Hotel Pullman Paris Centre-Bercy. We are also happy that you appreciated the alternative we offered for the fitness center and we would like to inform you that it is open again and that you will now be able to enjoy new and more modern machines, a cycling area and even virtual classes, we are looking forward to having your opinion about it. You can be assured that it is very pleasant for us to have such feedbacks about our decoration and our staff and we will not hesitate to share it with all our team. We hope that you will visit us again soon and wish you an excellent day ! Sarah – Guest Relations.

wonderful, staff, comfy rooms and great buffet breakfast.

Customer review rating 4.5/5

Gubbay G. Business - 04/06/2019 AccorHotels certified review

the best!

Dear Gubbay g., Thank you very much for your review, we are delighted to read that you appreciated your room, your breakfast and we will share your feedback with our team. Please do not hesitate to let us know what we could improve for your stay to be worth a 9 or a 10/10. We are looking forward to welcoming you again. Best regards. Sarah - Guest Relations.

Good overall

Customer review rating 4.5/5

Victoria Solo - 03/06/2019 AccorHotels certified review

I always love staying at the Pullman Bercy - very comfortable clean rooms and a great night’s sleep, Cour St Emilion and it’s buddy atmosphere nearby, etc. However my main reason for choosing the hotel this time was the swimming pool as I needed to relax. I had used the pool in April and absolutely loved it so was therefore really bemused to find it closed with no explanation when I went downstairs in swimming costume and dressing gown ! I should have been informed about this before my arrival and definitely at check-in. It was only on checking out that I saw a small sign at Reception informing customers that the spa was closed. Had I known beforehand, I would have stayed elsewhere and I informed the staff member of this. So very disappointing and Accor / the hotel should really inform customers explicitly of this.

Dear Victoria, Thank you for taking the time to share your experience with us, we are sorry if your stay did not meet your expectations and our standards. About the swimming pool, we are sorry that you were not informed about its closure before your arrival, indeed, we sent an email to all guests concerned by this inconvenience during their stay but it might have arrived in your spam box, we are sorry about it. Unfortunately we had to close our wellness area because of an unpredictable and out of control incident but I am happy to inform you that it should be open again by the end of the year. Nevertheless, we are happy to read that you appreciated your room and that you slept well and we hope that you will visit us again soon. Have an excellent day! Best regards. Sarah – Guest Relations.

Great as usual

Customer review rating 4.5/5

Mabel A. Families - 02/06/2019 AccorHotels certified review

This is one of my favorite hotels in Paris, especially due to its location next to Bercy Village. The staff is very kind, the breakfast great, the room comfortable.

Dear Mabel A., Thank you very much for your review and for your loyalty, we are happy to read that the Pullman Bercy is one of your favorite hotels in Paris. We will share your feedback about the staff, the breakfast and the room with all our team to continue to motivate them to provide an outstanding customer service. We are looking forward to seeing you again and wish you an excellent day ! Sarah - Guest Relations.

We had a very pleasant stay.

Customer review rating 4.5/5

J. M. Couples - 31/05/2019 AccorHotels certified review

A very nice stay at the Pullman in Bercy. The staff was quite helpful.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Have a nice day! Corentin - Guest Relations.

Expensive and dated room overpriced breakfast.

Customer review rating 4.5/5

J. K. Business - 27/05/2019 AccorHotels certified review

The room was a bit dated , the service was okay but the booking on my creditcard could not be found upon checkout , so i still have a double reservation from 2 weeks ago. Also , the breakfast was not included in our company booking , and asking almost 30 euros for a buffet breakfast is way too much in my opinion. Especially with local bakeries around the corner.

Enjoy the stay as always

Customer review rating 4.5/5

P. Business - 27/05/2019 AccorHotels certified review

Warm welcome , great staff always ready to help and welcoming in a nice atmosphere , great room , always a pleasure to stay there

Dear Mr P., Thank you very much for your review and for your loyalty, it is always pleasant for us to read that our guests like to stay at our hotel and to come back. We will share your feedback with all our teams to continue to motivate them to provide a high-quality customer service. We are looking forward to welcoming you again. Have an excellent day ! Sarah - Guest Relations.

Love this hotel

Customer review rating 4.5/5

Melanie D. Business - 23/05/2019 AccorHotels certified review

The hotel is beautiful, the staff is superb, and I was extremely happy during my stay!

Dear D., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you to have a nice day ! Corentin - Guest Relations.

Quick and efficient. Perfect location for in-and-out of Gare de Lyon

Customer review rating 4.5/5

Jason Business - 23/05/2019 AccorHotels certified review

Quick check-in and check out. Satisfied with the room overall. Just hoped that I didn’t have to remind front desk to send me e-invoice since I checked out early.

Dear Jason, Thank you very much for taking the time to share your experience with us through our satisfaction survey. We are happy to read that you enjoyed your room and that you appreciated our location, close to the Gare de Lyon. Regarding your invoice, it will be sent to you today, please accept our apologies for the delay. We hope to see you again soon and wish you a pleasant day. Sarah - Guest Relations.
Customer review rating 4.5/5

V. Couples - 21/05/2019 AccorHotels certified review

Good in general, excellent swimming pool, good breakfast and good restaurant

Dear Mr V., We very much appreciate your feedback and are delighted to read that you enjoyed our swimming pool, our restaurant and our breakfast. We will share it with our teams and hope that you will come and visit us again soon. Kind regards. Sarah - Guest Relations.

Very good stay

Customer review rating 4.5/5

L. Families - 20/05/2019 AccorHotels certified review

It was great.

Dear Mr L., Thank you very much for taking the time to answer our satisfaction survey. I am happy to read that you had a great stay at our Hotel Pullman Paris Centre-Bercy and I hope that you will come back again very soon. I wish you to have an excellent day ! Sarah - Guest Relations.

wonderful Hotel and Staff

Customer review rating 4.5/5

Mhd O. A. Families - 19/05/2019 AccorHotels certified review

The experience was great ! the hotel was only amazing and the staff more extremely great, helpful and friendly... All of them the one who did check in for me ( I dont recall his name) and Alice and Hamid were a great help !!! I highly recommend this hotel without thinking !

Dear Mhd Omar A., Waouh ! Thank you very much for your amazing review, it is very pleasant for us to read it as the guests’ satisfaction is the reason why we are working ! Your feedback about our staff is really nice and you can be assured that I will share it with them and especially with our front desk and vibe team. I hope that you will have the opportunity to stay at our hotel again soon, we are all looking forward to welcoming you again. Have an excellent day ! Sarah – Guest Relations.

Comfortable room

Customer review rating 4.5/5

Martha Couples - 19/05/2019 AccorHotels certified review

This is not my first time at teh hotel and found it better than before. The room is comfortable, good bedding and light. The WiFi works fine and the staff is in general efficient and gentle. Brakfast was varied, complete and well presented. The bar, is a different story. One night we went for a drink and seated at one of the tables for a long time without getting service. Thinking that it may be quite late we seated at the bar and eventually got service. It was not nice to feel transparent to the waiters. Next day, we did not have much time for lunch so we went to teh bar again to get something quick. We were there, at teh table for more than 20 minutes and nobody came to offer service. We were transparent again to the bar staff. Not a nice feeling.

Dear Martha, Thank you for taking the time to share your experience at our Hotel Pullman Paris Centre-Bercy with us through our satisfaction survey. We are happy that you appreciated your room and especially your bedding and light and it is very pleasant to read your feedback about our staff which makes many efforts to always provide a high-quality customer service to all our guests. This is the reason why we are surprised to read about your experience at our bar, it does not respect our standards and I am sorry about it. We are going to investigate on what happened with our bar manager to avoid such situations to happen again and improve this service. We hope that you will visit us again so that we can leave you an even better memory of our hotel, hoping that this time your experience will be worth a 9 or 10/10. Have a good day ! Sarah – Guest Relations

A very pleasant family stay

Customer review rating 4.5/5

Agathe Families - 19/05/2019 AccorHotels certified review

We stayed in a junior suite overlooking the Seine with our young children. We enjoyed the view and amenities very much, especially the nice touches for babies (baby bathtub, diaper pail, changing mat) which came with the baby cot.

Dear Agathe, Thank you very much for sharing your experience at our Hotel Pullman Paris Centre-Bercy through our satisfaction survey. We are delighted to read that you enjoyed your suite which, indeed, offers a very nice view over Paris, and the baby equipment we provided with the baby cot. We always try to make our guests' stay more confortable when we are aware that they come with young children. We hope that you enjoyed visiting Paris with your family and that you will come again soon. Have an excellent day ! Sarah - Guest Relations.

Not like it used to be

Customer review rating 4.5/5

Launa Business - 18/05/2019 AccorHotels certified review

I have been staying at the Pullman a few times a year for the past 4 years and this was the first time I have not been satisfied. I hope that it is just an exception as I love the staff and the place feels like home.

Dear Launa, First of all, thank you for your loyalty, we are sorry to read that your last stay at our Hotel Pullman Paris Centre-Bercy did not meet your expectations. Please do not hesitate to contact us to give us more information about the services we should improve for your stay to be worth a 9 or a 10/10 so that we can share it with the persons in charge of each department. We are happy that you feel at home when you stay at our hotel and we are looking forward to welcoming you again. Best regards. Sarah - Guest Relations.
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