Hotel - Pullman Paris Centre - Bercy
Pullman Hotel Pullman Hotel

Pullman Paris Centre - Bercy Hotel

4.5/5 3,210 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • PARIS ORLY
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.

  • 392 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Remote control TV
    • Wide working desk
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Air conditionning with individual remote
    • Satellite and Cable Television offering a widerange of channels
    • Telephone
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 8,107 reviews

Our guest reviews for Pullman Paris Centre - Bercy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,210 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 18/11/2018 TripAdvisor review
« Still not done with the renovation »

I have been coming to the Pullman regularly for the past 10 years, nearly once a month, and am usually very happy. Friendly staff, efficient service, clean rooms. For the past year or so, the hotel has been renovating its lobby. Where we previously came in to an open and inviting space, we now come into a diner. Sofa groups in the lobby are replaced by ping pong tables, giving more the impression of being in a youth hostel rather than a 4* hotel. The wall are cladded with cork, probably to protect them during the refurbish. Parts of the lobby are still under construction. The room service menu, which used to be very good, is now limited to a few items (stay away from the pizza, it's a frozen pizza microwaved). I asked the clerk in the lobby when the refirbish would be done, and he answered in a year or two. If that is the case, I will leave the Pullman for the first time in ten years, and try another hotel, hoping to come back to a clean, open, inviting and luxurious lobby as it once was. First impressions are everything. It's just not good now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nikolaio225, We are truly sorry that you are disappointed by the new atmosphere in the lobby, which no longer is under construction. Tom Dixon's choice regarding materials includes cork, stainless steel, marble and leather. We are currently implementing decorative items, vegetals and lights that should create the cocooning mood you expect. Many comfortable chairs are located in the lobby, private cabins allow you to gather in more intimate areas. The playground area is a very small part of the 400m² lobby. The room service menu which you are referring to, was indeed the one that was offered while our bar was closed, which is not the case anymore. We apologize for the wrong information that you were given regarding the transformation end date and hope you will have another opportunity to discover this new place, where we are eager to welcome you. I remain at your disposal, Kind regards Axelle Xerri Guest Experience Manager

Beata Business - 16/11/2018 AccorHotels certified review
« Suite stay »

Nice modern accomodation, suite experience very pleasant, will prefer this type of room from now. Staff at reception and comcierge absolutely kind, polite and professional. Healthy breakfast room service missed jogurt, what was the main part of this type of breakfast, eggs oversalted. Guess it was just by chance as the suite is dedicated to have the breakfast in the room, indeed. Breakfast in the restaurant with great fresh choice. Convniet location to Bercy village with cosy atmosphere. Subway in front of the hotel makes this place easily accesible, same for river bank walk or jogging. Looking for the new wellness area in preparation, for this type of hotel it is a must

I W. Business - 15/11/2018 AccorHotels certified review
« Warm welcome, comfortable room. »

Pleasant

Clive A. Couples - 14/11/2018 AccorHotels certified review
« Enjoyable, as ever. »

Another very pleasant stay in one of my favourite hotels in the world. More in an effort to be helpful and constructive rather than moany, there are a couple of things that could be improved. My wife and I found the music in the bar rather intrusive, especially when we were sat near a speaker. And how quickly we were served coffee at breakfast was rather hit and miss. Some days it was quick, others we had to wait. All in all though, we love the Pullman Paris.

Momo Business - 13/11/2018 AccorHotels certified review

Perfume smell way too present by the lift and on floor 7.

Triciapr Solo - 13/11/2018 AccorHotels certified review
« Amazing »

First stay in a Pullman hotel. I was expecting and was told by my friends to expect very standards. Everything was amazing - The room comfort was above expectations for a standard room but I suspect I was upgraded - the room size, the cleanliness, the access, the furniture, the bathroom, the large window giving in so much light, I must mention the king size bed and very comfortable mattress and pillows, etc. ... The reception and welcoming was also very good - one short queue with a hostess welcoming us to the next available receptionist. You are dealt with in privacy (no next customer briefing down your neck!) and shown to the elevator. I did not have the time to enjoy the restaurant and bar area but it looked spacious and inviting. Finally I would have liked a coffee machine in my room but perhaps this is available in a different type of room

Anonymous Business - 10/11/2018 AccorHotels certified review
« Generally very good »

Reception and check in excellent bar and room very good. Service at breakfast is poor. I waited 20 minutes for a cappuccino and then left to go to th airport without my coffee. This has happened to me before in your hotel

Matt Solo - 07/11/2018 AccorHotels certified review
« Amazing »

The staff were helpful, courteous and were very knowledgeable about Paris and how to get around

Richard M. Families - 07/11/2018 AccorHotels certified review
« Proximity to Arena made it an ideal location to stay »

Experience was fine except for the refurbishment that was ongoing

Philfrom L. Families - 07/11/2018 AccorHotels certified review
« Excellent spleep »

- Professionnal welcome - Lobby, corridors well maintained - Comfortable bed and cosy decoration - safe - Choice of tea and drinks in the room - Quality of drinks at bar - Hostess Cons - TV remote control too complex and homepage - Neutral bathroom - No pool - Very very long waiting time after ordering a meal - Overrated breakfast buffet - no real juice like at the Sofitel in Munich (Kiwi, Ginger, cucumber), bread touched by everyone, Long wait for a cup of tea

Ahmed K. A. B. Solo - 07/11/2018 AccorHotels certified review
« Geat inviroment »

It was a pleasant time spending during my stay in your hotel. The hotel team was really helpful and polite. the atmosphere and the location was awesome. I am glad for your services

David Couples - 06/11/2018 AccorHotels certified review
« Up to usual expectations »

The hotel is undergoing some reconstruction and there were problems with water, but otherwise we were very happy with our stay as usual. We were particularly impressed with the introduction of the Vibe Manager. The new bar area is impressive too.

Dieudonné Solo - 05/11/2018 AccorHotels certified review
« Ras »

Excellent

Anonymous Business - 05/11/2018 AccorHotels certified review
« The staff was friendly and the rooms well taken care of. »

Perhaps include a welcome file containing all the information I may need about the room and the hotel's facilities and how to access them.

Dinesh B. Business - 04/11/2018 AccorHotels certified review
« Comfortable and convenient »

I have stayed at Pullman Bercy before. Coming back was a great experience. Reliable and convenient guest service. This time I had my colleagues from work with me who liked the hotel and its amenities.

Steve Business - 04/11/2018 AccorHotels certified review
« Lack of service »

The hotel has several problems: Problem in check-in- could not find reservation, problems in invoice. Hotel made by mistake double reservations Problems during check out- i asked to solis costs for 2 rooms for 2 people, but on invoice they did not, Also they charged by mistake my card 2 times! Long check out, not qualified reception. Overal look of hotel is 3star hotel, not a hotel for 350€per one person per night.

Dany Business - 31/10/2018 AccorHotels certified review
« A quick experience »

The stay was overall good but unfortunately disturbed by the works in the lobby. The first part of the week my room (924)was very small and dark a bit despite the fact that I was told I got an upgrade. The end of the week I was given an excellent suit (120) that had big windows and spacious working and sitting area.

Imran S. Business - 29/10/2018 AccorHotels certified review
« Not Good »

Not good Hotel is under renovation , house keeping was bad ,no water after service of house keeping over all bad

Trish K. Friends - 27/10/2018 AccorHotels certified review
« Mainly satisfactory »

Reception was excellent, however we had four people in the room which was only set up for two. The beds were fine but only two cups, two towels, toiletries etc and I needed to ask the maids in the hallway for more items. These people are not the best to communicate with in English so it was a challenge. Also phoning room service and asking for English breakfast tea instead of the herbal teas that were supplied was a task. Otherwise our stay was fine.

Family - 17/10/2018 TripAdvisor review
« Contemporary Style »

This was our first time in Paris and this hotel was an excellent choice. The property looks even better in person than it does in the pictures. The rooms are very comfortable and the service by the whole staff and specially the concierge is excellent.As for location, we found it great. It's just one block away from a shopping center and a metro station that connects you to all the places you want to visit. We really enjoyed being able to visit all the tourist hot spots and being able to go back to our hotel and get away from all the people at the end of the day.You will not regret staying here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlyg12345, Thank you for using Tripadvisor to let us know about your recent experience! We are glad you felt you were at the right place for your parisian stay, and delighted that the team brought you satisfaction. We remain at your disposal and hope you will soon be our guests again, Kind regards Axelle Xerri Guest Experience Manager

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