Pullman Paris Centre - Bercy Hotel 4 stars

TripAdvisor rating 4.5/5 3,463 reviews
Pullman Paris Centre - Bercy
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+ 26 Services
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Hotel extras

  • In the heart of Bercy. 5 min walk from the metro offering direct access to central Paris

  • The best breakfast in France according to trivago customers

  • Modular conference space with outdoor terraces

  • Connecting rooms for families

  • A brand new wellness center coming at the end 2019!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Hairdressing salon
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 35 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

closure of Wellness areas (swimming pool, sauna, hammam and spa) until the end of 2019 due to technical issues.

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012
paris
france

Tel: +33144673400

Fax: (+33)1/44673401

Contact email

Check-in from 14h00

Check out up to 12h00

  • PARIS :   24 TERROIRS DE FRANCE

  • LINE 14 COURS ST EMILION :   14 COUR ST EMILION

  • PARIS CENTRE :   PERIPHERIC BELT

  • By plane

    PARIS ORLY At 12km / 8 miles - Shuttle paying

  • By plane

    ROISSY CHARLES DE GAULLE At 20km / 12 miles

  • By train

    PARIS GARE DE LYON At 2km / 1 miles

GPS :48.831522, 2.387074

Our accommodations

Enter a sleek space, dive into a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel. Bath robes, slippers, hair dryer and iron are available in your room.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27
  • Nespresso machine
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, High Floor

  • Max. number of persons: 2
  • Area: From 27
  • Nespresso machine
  • Mini Bar

SUPERIOR FAMILY ROOM, 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27
  • Nespresso machine
  • Mini Bar

SUPERIOR FAMILY ROOM, 2 Connecting Rooms, 3 Double Beds

  • Max. number of persons: 6
  • Area: From 54
  • Nespresso machine
  • Mini Bar

CLASSIC ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 27
  • Mini Bar

CLASSIC ROOM, 2 single beds

  • Max. number of persons: 3
  • Area: From 27
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, 180° View

  • Max. number of persons: 3
  • Area: From 45
  • Nespresso machine
  • Mini Bar

DUPLEX SUITE, 1 King Size Bed, High Floor, Paris View

  • Max. number of persons: 4
  • Area: From 44
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

PRESIDENTIAL SUITE, 2 King Size Beds, 1 Double Sofa Bed, High Floor, Paris View

  • Max. number of persons: 6
  • Area: From 105
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Nespresso machine
  • Mini Bar

Our restaurants and bars

L'ESPRIT DU 12ÈME

Type of cuisine: Bistronomy

At the Esprit du 12ème you will find a warm atmosphere inspired by the neighborhood's wine-making past. Our Chef offers original, delicate and intensely flavorful cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIVE CORNER

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 35

  • Maximum size: 507

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Pullman Paris Centre - Bercy

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

9,475 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,463 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Overachieved- a pure delight

Customer review rating 4.5/5

Arne, O. N. Couples - 10/09/2019 AccorHotels review

From the moment we entered the hotel lobby untill we sadly had to leave we enjoyed every minute. Friendly staff and top quality in every detail

Cher Arne A., Merci infiniment pour ce commentaire très touchant qui fait suite à votre récent séjour au Pullman Bercy ! Nos équipes mettent tout en œuvre pour que vous passiez des moments d'exception au sein de notre Maison. Nous sommes déjà impatients de pouvoir vous accueillir à nouveau pour une nouvelle parenthèse enchantée, Merveilleusement vôtre, Céline Girault Guest Experience Manager

Hotel, atmosphere is great

Customer review rating 4.5/5

Paul Families - 04/09/2019 AccorHotels review

All good Service in restaurant and check in/out is very slow Room service - serve normal cutlery

Dear Paul B., We very much appreciate that you took the time of answering our satisfaction survey regarding your last stay at the Pullman Paris Centre Bercy. We are happy that you enjoy the atmosphere of the hotel and of the rooms, the renovation of the lobby just ended at the begining of the year. It was thought by the famous designer Tom Dixon. However I feel sorry for the negative points you mentionned, about the wifi, the ease for the check-in and check-out, and regading the breakfast. I just sent your comments to the concerned department so we can improve on these points. Thank you again for sharing your experience. Sincerely, Arnaud - Guest Relations.

Very Good as usual

Customer review rating 4.5/5

C. Business - 21/08/2019 AccorHotels review

Very Good as usual

Dear Mr C., Thank you very much for your fidelity to our hotel and for taking the time of filling our satisfaction survey. Being your reference hotel in Paris is a great satisfaction. We wish you a nice day and hope to see you very soon again! Best regards, Arnaud - Guest Relations.

Hotel in good location

Customer review rating 4.5/5

Mok C. K. Families - 19/08/2019 AccorHotels review

Nice hotel, comfortable room, good location, near to Bercy Village, lots of restaurants, some shops, a Carrefour and a cinema. Staffs are friendly, breakfast is simple, but the chicken wings are delicious. 1 issue is with the internet, too slow, can't do much with it, had to use data for most of the time. Especially when working on my emails on my laptop, it is connect to hotel wifi but no mails are downloaded, had to switch to use mobile data to get my mails.

Dear Mok Chor K., Thank you very much for taking the time of filling our satisfaction survey. I am very happy that you had a great family experience. Thank you for the nice comments regarding our staff and the hotel in general. I transmitted your feedback to our teams responsible of the breakfast, they will certainly be delighted about the wings and we will try to see what could be improved! Also I told our technicians to check what happened with the wifi in your room and fix it. I wish you a lovely day and hope that we will have the opportunity to welcome you again soon, Arnaud - Guest Relations.

Friendly and helpful staff

Customer review rating 4.5/5

Ravi M. Families - 15/08/2019 AccorHotels review

Got a free upgrade to a suite which was excellent. Breakfast was fantastic. The staff were very helpful in guiding us to go around in Paris as it was our first visit to France.

Dear Ravi M., Thank you very much for your nice feedback! We are glad that your parisian experience was a success and that you keep such great memories of these vacations in our company. We are very delighted that you appreciated your upgrade in a suite, your satisfaction is our best reward :) We wish you a great summer! Arnaud - Guest Relations.

Exceptional

Customer review rating 4.5/5

Michelle I. Families - 14/08/2019 AccorHotels review

We had a truly great stay at the hotel great location , great staff would definitely stay again

Dear Michelle i., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice summer! Corentin - Guest Relations.

Excellent hospitality and info desk staff was extremely supportive

Customer review rating 4.5/5

Ashish J. Families - 12/08/2019 AccorHotels review

It was a excellent stay..all major landmarks easily approachable by metro..

Dear Ashish J., Thank you very much for your nice feedback following your experience at Pullman Paris Centre-Bercy! We are very happy that your stay was a success, that you liked the localisation of oru hotel and that you found our teams professional. Do not hesitate to write me at h2… to know what could have made your experience wirth a 9 or a 10/10. We wish you a lovely day and hope to welcome you very soon! Best regards, Arnaud - Guest Relations.

staff was very helpful

Customer review rating 4.5/5

Sara (. F. U. S. A. Solo - 03/08/2019 AccorHotels review

I enjoy my stay at the pullman paris. everyone was very helpful.the guy that check me in his name (SAN DEEP) was extremely helpful. his customer servicewas excellent!!!

Dear Sara, Whaooo! it's the feed back we are happy to read! Sandeep is an amazing welcomer and guests like him very much. Your review will be read during our morning briefing tomorrow morning. You cannot imagine how important it is for our staff. Thank you so much and I hope we will see you soon at the Pullman Bercy Best regards Sébastien GESNIN Guest Experience Manager

Good. But hot.

Customer review rating 4.5/5

Sharon Families - 03/08/2019 AccorHotels review

Pullman was a nice/casual hotel. The staff are great. Our room was average. We were upgraded to a suite but it was 108 degrees outside and the room never really cooled off. It’s also not centrally located, although Bercy village is very nice and across the street where you can find any kind of food.

Dear Richard E., Thank you for your feed back about your experience in our hotel. I'm glad to read that you appreciate the service and our staff. That is the main point for us and we are doing the best to get our guest feel welcome and recognised. I agree that Bercy village is a very nice place and lot of parisian people enjoy it during spring and summer. We definitely had very high temperatures we are not used to and we made the best to keep a cold atmosphere in the room by closing the curtains and putting AC at minimum. I apologize about the discomfort of the room you had. Be assured it's only 3 or 4 days per year. I hope your next stay with us will be perfect. Best regards Sébastien GESNIN Guest Experience Manager

We had a very pleasant stay, but were disappointed the restaurant was closed and the SPA. We were not advised before we booked or travelled

Customer review rating 4.5/5

Ian W. Families - 01/08/2019 AccorHotels review

See above. The room was fine but only had been set up for 2 even though we had booked for 4 people in a family room

Dear Ian W., Thank you for taking the time of sharing your experience at the Pullman Paris Centre-Bercy. I am happy that your overall stay was great, but first, I would like to apologize for the inconvenience caused by our swimming pool and spa area being closed. I know that your family was looking forward to enjoying it but unfortunately we experienced an unpredictable and out-of-control incident so we had to close this area of the hotel. As it happened several months ago, we are no more communicating on this area of the hotel and we adviced the clients who booked before the event. Then, I am also sorry if your rooms were not prepared as these were supposed to. Please make sure that we will make a reminder to the staff to be much more vigilant for any further occurrence. I wish you a great weekend, Best regards, Arnaud – Guest Relations.

Alwasy a pleasure

Customer review rating 4.5/5

S. B. Families - 30/07/2019 AccorHotels review

Not the first time but always a nice experience.

Dear S. B., Thank you for taking the time of filling this survey and for coming back to our hotel! I am very happy that this new family stay at the Pullman Paris Centre-Bercy was once again a success. We wish you all a very nice weekend and hope to welcome you very soon! Sincerely, Arnaud - Guest Relations.

Superb overall, all staff enthusiasts and dedicated to customers

Customer review rating 4.5/5

Charles I. Families - 29/07/2019 AccorHotels review

From the reception to the breakfast, housekeeping and Bell boys, they made our 9 days at Pullman Bercy very memorable, thank you.

Dear Charles I., Thank you very much for your feedback! We are all very happy that our hotel helped to shape your family vacation in Paris for the best and that you will keep a great memory of it! Receiving such compliments on our staff, on the room or the breakfast, from guests who stayed that much time is a real satisfaction. Please rest assured that we will definately read your kind comment during our next daily brief with all teams! We wish you all a great weekend and hope that we will have the opportunity to welcome you again soon! Best regards, Arnaud - Guest Relations.

Always feels like I am special at Pullman Bercy

Customer review rating 4.5/5

Mary L. Solo - 26/07/2019 AccorHotels review

Warm staff and their willingness to go the extra mile to make my stay as comfortable as they can. Without a doubt, the best every time I stay here.

Dear Mary L, Thank you so much for your comment! We are so happy that your experience at Pullman Bercy once again was a success! Striving in order to provide the best services possible is our daily routine, your satisfaction is our greatest victory! We hope we will have the opportunity to welcome you soon again! Wish a lovely week. Best regards, Arnaud - Guest Relations.

Very good.

Customer review rating 4.5/5

Hojung B. Couples - 24/07/2019 AccorHotels review

Very welcoming, clean, good service! We enjoyed very much and the manager Laura made our honeymoon time better. I will visit again when I go paris. Thanks!

Dear Hojung B., Thank you very much for answering this survey, and above all, for chosing our hotel in order to spend such a special occasion! I am very happy that your experience with us was a success and will transmit your nice comments to our temaps and Laura. I wish you a lovely week and hope we will welcome you again very soon! Best regards, Arnaud - Guest Relations.

good

Customer review rating 4.5/5

Draco Business - 23/07/2019 AccorHotels review

good

Dear Ding Kwong, Thank you very much for taking the time of answering our satisfaction survey. I am very pleased that you had a nice stay with us and hope that you had the opportunity to enjoy our National Day, since you spent the 14th of July in Paris! I wish you a great day and hope to welcome you soon again. Best regards, Arnaud

Fantastic, thoughtful and too short!

Customer review rating 4.5/5

Anonymous Business - 22/07/2019 AccorHotels review

I had a wonderful time staying at the hotel. I really enjoyed the personal touch that the General Manager made by adding a note and beret to the room. Service was great, rooms modern and bed comfortable. Only downside was that I wasn't there long enough!

Dear Guest, Thank you so much for your lovely review! I am happy that you spent a wonderful stay with us. Thank you very much for your compliments on our staff. Our team is working day after day in order to deliver the best experience possible and I am delighted that the attention given by our staff touched you. The fact that our guests feel warmly welcomed is one of our priorities. Also, we have made it a point of honor that our bedding is as comfortable as possible. Do not hesitate to come back and see us! I wish you a nice day. Best regards, Arnaud - Guest Relations.

Relaxation

Customer review rating 4.5/5

Anonymous Families - 20/07/2019 AccorHotels review

Our experience staying at this hotel was pleasant, refreshing with a modern, trendy atmosphere.

Dear Guest, Thank you very much for taking the time of answering our satisfaction survey and for the kind comment. I am happy that you found your stay relaxing at Pullman Bercy and that you also enjoyed the general decoration made by Tom Dixon in the lobby. Our best challenge is that our guests feel great with us! Then, I wish you a lovely day and hope to welcome you once again very soon! Best regards, Arnaud - Guest Relations.

Mr

Customer review rating 4.5/5

Amz Business - 18/07/2019 AccorHotels review

As always I was greeded by a member of staff and directed to the check in desk. Julie processed the check in and she was ever so polite and efficient and dealt with the check in in a timely manner. I only stayed for one night. Room was clean. I had beakfast the following morning and was greeted by the manager whose name I don't recall. It was really nice and there was a wide choices available.

Dear AMZ, Thank you very much for taking the time of writing us this very nice review. Moreover, we very much appreciate your fidelity to our hotel. I am very happy you had a lovely stay with us, Rest assured your kind words have been sent Julie and that we will check what happened with the toilets too. I also sent your comments regarding the breakfast, I hope you will have your veggie saussages for your next visit. :) I wish you an amazing weekend and hope to welcome you soon again! Arnaud - Guest Relations.
Customer review rating 4.5/5

Anonymous Solo - 17/07/2019 AccorHotels review

Hello, I had a great experience. I would stay there again if I wanted to be in Bercy. My junior suite room was very nice and spacious and the staff was very friendly and helpful.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arnaud - Guest Relations.

Almost perfect in every aspect of service!

Customer review rating 4.5/5

卢. Couples - 17/07/2019 AccorHotels review

We came here Paris to enjoy our honeymoon, from China. Lived there for 3 nights, a junior suite with breakfasts included. EVERYTHING in minibar is free and always refilled in next morning. The suite also has three side windows that you can have a perfect view. The neighborhood is awesome too cuz it's very close to Bercy where you can have foods and wines, desserts. and also a Carrefour over there. We left tips but the housecleaner didn't take it. If we have chance to go to Paris again, I really think the Pullman will be my first choice, really.

Dear Jianxing L., Thank you so much for taking the time to write this great review!! I am very glad that you had a lovely stay with us at Pullman Bercy and that you will keep great memories of your honeymoon. :) Indeed our suites have large windows and nice views over the Seine and Paris so our guests really enjoy it. I will definately read your kind words to our briefing tomorow. The recognition of our guest is the best reward we could get. We cannot wait for you to come back to your Parisian home, Pullman Paris Centre-Bercy. I wish you a very nice weekend! Arnaud - Guest Relations.
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