Hotel - Pullman Paris Centre - Bercy
Pullman Hotel Pullman Hotel

Pullman Paris Centre - Bercy Hotel

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4.5/5 3,033 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking (Paying, Nearby)
    • Private enclosed outdoor parking (Paying, Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • PARIS ORLY
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities
    • Boules/petanque
    • Jogging track
    • Squash court (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 35 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enter a refined space, snuggle up in a cozy bed and enjoy the comfort and well-being of the Pullman Paris Centre-Bercy hotel with views of Paris from the large bay windows

  • 392 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Air conditionning with individual remote
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 7,111 reviews

Our guest reviews for Pullman Paris Centre - Bercy

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,033 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Judy G. Friends - 18/04/2018
« Extremely Satisfied »

Overall excellent except Housekeeping was not up to par. I had to request a hairdryer and bathrobe when arriving. I stayed 5 nights and in the middle of my stay, all the hotel shampoo/conditioner/body wash/body lotion bottles that I had finished were removed from the bathroom and no replacements put in place. I had to go and get some from there housekeeping cart myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Judy G., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. We are glad that you had an excellent stay with us. Also, we are very sorry for the discomfort you experienced regarding the housekeeping and we will make sure it will not happen again. We hope to see you again very soon ! Camille G - Guest relations

AccorHotels certified review
Mrs W. Families - 16/04/2018

Your staff were welcoming, friendly and accommodating. The room was clean and comfortable. Staff met our needs quickly and efficiently when a request was put in. Breakfast was very good and a wide selection available. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive such a positive feedback ! We hope to see you again very soon. Sincerely, Camille Gauvrit Guest relations

AccorHotels certified review
Peter M. Business - 16/04/2018
« Conveniant »

Very conveninant despite the refurbishement works.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. We are glad that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope to see you again very soon. Sincerely, Camille Gauvrit Guest relations

AccorHotels certified review
Gregory D. Couples - 13/04/2018
« Excellent as usual »

Excellent experience from arrival to departure. Your pillows are the best !!

AccorHotels certified review
Usama H. Families - 12/04/2018
« Memorable Experience »

Chose the hotel for location on the east side of Paris with proximity to highways leading to CDG airport, the Outer Perepherique and A3. As for the hotel, staff were very Kind and welcoming, duplex room was modern and comfortable with panoramic view of Paris, and breakfast had a nice and wide variety of food. A pitty however that renovations were taking place at the ground level and parts of the lobby were sealed off. Finding the access road to the hotel was tricky on arrival, for once we missed the exit out of Quai de Bercy we went on an hour long drive through traffic.

AccorHotels certified review
Fran A. Families - 08/04/2018
« Great »

Our stay was wonderful. The room was clean and very comfortable. The staff was extremely helpful!

AccorHotels certified review
Sandra Friends - 04/04/2018
« Lovely hotel ,receptionists help was much appreciated, the housekeeping let us down. »

Our room was only set up for two people and there was three in our room , only 2 towels , 2 cups ,2 coffee &tea facilities 2 bath robes and slippers and 1 bottle of water called housekeeping to ask for more never came reported it to reception on our way out when we got back nothing , a knock came when we had gone to bed which was to late. Next day 1 towel arrived as I spoke to reception again , but no bath robe or slippers ! And to top it all no water bottles at all and no cups for coffee and ther wasn’t enough milk for 3 anyway so the room was let down by housekeeping. After asking 3 times I expected some service but it didn’t happen . We would stay again after all that as it was a lovely hotel.

TripAdvisor review
leolayllc Solo travel - 04/04/2018
« stay in Pullman Bercy »

the work on the property was a bit disappointing. As well as not being able to get a cappuccino for breakfast. The location is good, and the staff were quite help full as always. otherwise enjoyable as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leolayllc, Thank you very much for you comment on our property. We are sorry for the disappointement caused by the hotel transformations. However we are hoping to see you again very soon in a brand new environment. Léa Marien - Guest Relations

AccorHotels certified review
Ivan Families - 03/04/2018
« Well located, good service »

Good option for staying in four people. We had some small issues promptly sorted out by Maxime. It would be good to have an option of a double bed+2single beds, unfortunately it was not available when I requested during checkin. The bedroom was spacious, breakfast was excellent, good location. Thanks

AccorHotels certified review
Adrien Couples - 03/04/2018
« Almost perfect »

Rooms and service are at top level. Quick check-in and check-out. Despite major refurbishment works, every detail is at its best.

AccorHotels certified review
G. Couples - 01/04/2018
« Duprr »

Impeccable

AccorHotels certified review
L. M. C. Business - 31/03/2018
« Platinum member did not get satisfying privilege »

Platinum member did not get free upgrade of room instead received email of getting upgrade by paying. Welcome token only 2 pieces of biscuits

AccorHotels certified review
Anne Business - 31/03/2018
« Horrible »

Noisy hotel. We asked gor a king bed and had just 2 single beds closed to each other with a bed sheet over the 2. After 5 mn there was a gap between the beds. BreAkfast cold every morning. 30 mn to run a bath!

AccorHotels certified review
A. S. Business - 26/03/2018
« Friendliest staff possible ! »

I was very pleased by the service form the employees - despite the revamping the hotel is facing, the staff managed to male me feel home and in a friendly environment - from reception to restaurant, they all remained extremely welcoming (which is rare nowadays in hotels)

AccorHotels certified review
Mark J. Business - 24/03/2018
« A quaint and unique hotel doing a great job working around remodeling »

I enjoyed the hotel a great deal. The location near Bercy City was very nice and enjoyed being close to the Seinne.

AccorHotels certified review
Marion Couples - 20/03/2018

Perfect and fantastic value and standards.

AccorHotels certified review
Andrei G. Friends - 20/03/2018
« Not to good »

I have stayed for 3 days in the Pullman Bercy Hotel, the accommodation was good, the standards are ok for a 4* hotel, the only embarrassing thing happened in my second day of staying, when I left £8(a note of £5 and 3 coins of £1) on the desk and when I came back into my room in the evening I couldn’t find anymore the £5 note, just the £1 coins. I don’t think this is something acceptable for any hotel in the world. It’s not about the amount of money, but the fact that someone did it. I have asked for explanations the day after on the check out and I ve been told they will follow an investigation and that’s it, without being asked at least the room number where this happened. Overall was a nice time spent there, apart of this problem. I would recommend you, in cases like that, to offer more attention to the guests complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrei G, Please accept our apologies for the lack of attention that you observed. We do take our guests feedback very seriously and I am sorry that you did not experienced that. Be assured that my colleague at the front desk had well transmitted the message, but nothing unusual was detected. We will make sure we remain very vigilant to any suspicious event. We hope you will give us an opportunity to make you live a greater experience, and remain at your disposal. Sincerely, Axelle Xerri Guest Experience Manager

AccorHotels certified review
Eric P. Couples - 19/03/2018
« Extremely satified »

Our stay at the Pullman Paris Centre Bercy was outstanding. The reception staff couldn't have done more for us. The waiting on staff were exactly the same. A wonderful Stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments. I will make sure every member of the team reads your message. We are glad you enjoyed the time spent in our hotel, and hope you will be back to discover the new area very soon. Thank you also for sharing your experience on Tripadvisor, it is good to know you recommend the place. Wishing you a nice day, we remain at your disposal, Kind regards Axelle Xerri Guest Experience Manager

AccorHotels certified review
Rachael Business - 17/03/2018
« Lovely week in Paris »

Excellent stay at Pullman Paris Centre Bercy. Staff were most helpful. Especially grateful for their ability to offer me an early check in after a long over night transatlantic flight. Breakfast staff also very accommodating and gracious. And most helpful tip at check out about the #14 metro lone being blocked saved me from hassles returning to the airport. All around most excellent experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachael, We very much appreciate your comments regarding your stay at the Pullman Paris Centre Bercy. It is always a pleasure to receive positive feedback. We are glad we could help you at your arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axelle Xerri Guest Experience Manager

AccorHotels certified review
Jerry W. Business - 16/03/2018
« Good, but didn't know about the construction work. »

Good but it would have been nice to have been warned about the construction work before I arrived.

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