Hotel - Sofitel New York
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Sofitel Hotel

Sofitel New York Hotel

45 West 44th Street 
10036  NEW YORK CITY
UNITED STATES

6,425 reviews
TripAdvisor Rating Based on 6,425 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

  • 398 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 56 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Telephone in bathroom
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 8,902 reviews

Our guest reviews for Sofitel New York

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 6,425 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor certified review
Solo travel - 20/07/2017
« no service »

if you are an accor hotel member and have a high tier, you dont hope to have any benefit of tier. in spite of i have a high tier of hotel, i had to check in after 3 p.m and had a worst view room with has not been managed.

AccorHotels certified review
Anonymous Couples - 19/07/2017
« Excellent  »

Very professional and attentive staff. We plan to stay there again.

AccorHotels certified review
Anonymous Couples - 19/07/2017
« Good overall stay but was inconvenienced and had to move rooms because of a water leak. »

The stay was overall good. However , my room was flooded the first day due to a water leak from the air conditioning. The staff came relatively quickly but I did have to pack all my belongings and move rooms.

AccorHotels certified review
G F. C. Friends - 19/07/2017
« Awesome location »

Front desk and concierge were totally amazing. The 7th floor ice machine was not working for the 5 day stay. Just a small inconvenience to call for ice. I will say the restaurant staff were quite abrupt. When entering the restaurant from hotel the sun was shining in our eyes. All of a sudden we heard 'over here ladies' and we had to walk over to the maitredee at the street side of restaurant. I would have thought one of the staff could of greeted us. Maybe a suggestion to align with customer service. I was a bit offended.

AccorHotels certified review
Sharon M. Friends - 18/07/2017
« Staff has no boundaries in trying to satisfy my needs »

Every employee was friendly and extremely helpful. We will continue to stay at Sofitel hotels wherever available. Thank you so much!

AccorHotels certified review
Anonymous Couples - 18/07/2017

Great Breakfast was enjoyable

AccorHotels certified review
Michael T. Couples - 17/07/2017
« Great room, above expectations service »

Quick and concise check in Great room and well appointed Fantastic breakfast Staff extremely helpful

AccorHotels certified review
Beth Couples - 17/07/2017
« Just As We Remembered »

We stayed at this hotel a number of years ago, and we have stayed at its sister hotel in Chicago. In both instances, we have found the hotel to be well located and well run with friendly service. The Sofitel provides a luxury experience at a reasonable price for a major city.

AccorHotels certified review
Wendy S. Friends - 17/07/2017
« Friendly and helpful staff, clean rooms and excellent  »

I was pleasantly surprised and will always stay at SOFITEL when I'm in nyc.

AccorHotels certified review
Amanda B. Couples - 17/07/2017
« Centrally located beautiful hotel »

Wonderful. Very pleased with room which was quiet cool and beautifully clean.

AccorHotels certified review
Grant Couples - 17/07/2017
« Excellent hotel, service and location  »

Excellent Sofitel experience received from all the team at Sofitel NY. Danielle was exceptional at check in and recognised my requests and made the necessary changes. Room was very pleasant, clean, quiet and great space.

AccorHotels certified review
Susan D. Solo - 17/07/2017
« It's my home in New York City. Great location, decor, excellent service. I highly recommend this hotel. »

I come to New York at least twice a year for a theater trip. The location, services and staff of the Sofitel are extraordinary. They have my preference list and consistency fulfill it prior to my arrival. I have recommended this hotel to several friends & associates who have also make it their New York hotel.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Extremely attentive and courteous »

Enjoyed very much, esp the location

AccorHotels certified review
Lewis R. D. Couples - 17/07/2017
« Central and comfortable »

The stay was lovely but I mislaid a pair of pale blue Hugo Boss pants which unfortunately were my favourites.

AccorHotels certified review
Eduardo P. Couples - 17/07/2017
« Sofitel New York experience »

The proximity of midtown sights make Sofitel an ideal place to stay. The reception team is okay but Xavier and Catherine exceeded the definition of "great service". They both took time to help us out during the check out process. I wanted to use my Accor platinum points to partly pay the hotel bill where they both attempted to assist in navigating through the very complicated and unresponsive accor loyalty program. In the end we were not successful and paid the whole amount. Accor loyalty program should improve its system to be more client friendly. The restaurant "Gaby" is really a very warm like a home ambiance experience. Marc Grebot and Ines are excellent product of real French hospitality and professionalism. They both made us very welcome in the restaurant. Dos and Ronald are absolutely excellent servers and were very pleasant and always ready to help out. The concierge particularly Run Run is great. The room (915) is standard there was really no view to speak of. The service staff however, were polite and courteous Our stay in New York is definitely a great one

AccorHotels certified review
Lennartch Solo - 16/07/2017
« Wonderful stay in the Sofitel New York »

A pleasure from start to finish, the front desk staff were very welcoming, my suite was elegant and had a great view, service was always attentive and personal, breakfast was delicious, even my newspaper preference was remembered from my last stay and The NYTimes delivered to my door every morning.

AccorHotels certified review
Mark Families - 16/07/2017
« Awesome hotel in a great location! »

Everyone was very accommodating, and the location of the hotel (close to Times Square and fifth avaenue) made it perfect for exploring!

TripAdvisor certified review
Solo travel - 16/07/2017
« A wonderful hotel in the heart of Manhattan »

A pleasure from start to finish, the front desk staff were very welcoming, my suite was elegant and had a great view, service was always attentive and personal, breakfast was delicious, even my newspaper preference was remembered from my last stay and The NYTimes delivered to my door every morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LennartCH, Thank you for sharing your positive review of the Sofitel New York. Thank you also for pointing out "very welcoming front desk staff" and "attentive and personal service." We look forward to welcoming you back soon. Au revoir, Marie-Paule

AccorHotels certified review
Margaret K. Business - 15/07/2017
« Not a luxury accommodation and not too hospitable either »

The biggest disappointment was this was not the luxury hotel it represents itself to be: only 1 bathroom sink in a suite! Not enough closet space! Very awkward to access to a not very inviting terrace! No one to greet us! Long telephone holds (at 11:30pm)! Check in not helpful-we were new guests! Miserly distribution of amenities, towels, water! We felt like someone was counting out each item and withholding some---told by housekeeping they would return for turn down but then hotel management tells us there is no turndown---is this a luxury hotel? Sometimes we got 1 bottle of water (there were 2 of us) yet management told us we were only to receive water upon check in. What fine hotel doesn't provide these? No one asked us what newspaper we preferred so we received none the first morning. The furniture was old, stained and worn with tears, mattress was old, the carpet is stained, the armoire doors are broken, the bathroom door swings open and when closed it has at least a 3/8 inch gap providing only a modicum of privacy. The ice machine on the 24th floor is broken and appears to have been broken for a long time. The hotel is well-located and the lobby is pleasant as is the dining room but we couldn't and didn't even use the terrace in our room.

AccorHotels certified review
Jacqui Families - 15/07/2017
« A quiet haven in a busy city. Friendly staff and excellent location. »

Excellent. Staff were efficient, the king executive suite was large and very clean.

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