Hotel - ibis London Thurrock M25
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Thurrock M25 Hotel

3.5/5 742 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
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Hotel location

Our rooms

  • 168 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,049 reviews

Our guest reviews for ibis London Thurrock M25

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 742 reviews
Joan. C. Couples - 11/08/2018 AccorHotels certified review
« Very nice and clan »

Staff very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Mr T. Families - 11/08/2018 AccorHotels certified review
« Wedding stay »

Very pleasent all staff members inc cleaning ladies were fab. Good location with all nearby links.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mandeep, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Matt Couples - 11/08/2018 AccorHotels certified review
« Convenient »

My wife and I stay here mid journey to and from France. Convenient for the M25, rooms are clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Greg Couples - 10/08/2018 AccorHotels certified review

We think it is our final review for IBIS Hotel Thurrock. All the time when we was living there we never been disapointed. We love the laction - just minutes from Lakeside Shopping Center, 24h Tesco, M25. Rooms are ao quiet and have the moat comfy beds! Cabin Bathrooms are amaizing. Acces to Internet, TV, AC in building, parking. They serve tasty food and drinks. Extremly friendly stuff and menagment! Even when we had some problems (for example Aonce key was not working) they were always ready to help, You just need ask them if you have any and We are sure that will help! Love this place and we will be back here in future!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience. It has been a pleasure. We will you every success for your future endeavours. Many thanks. Yours Sincerely, James Ting General Manager

Gary K. Business - 08/08/2018 AccorHotels certified review
« Very comfortable with friendly helpful staff »

Stay here a lot as the staff are great and service is excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr k., Thank you. Yours Sincerely, James Ting General Manager

Diana T Business - 08/08/2018 TripAdvisor review
« Business trip »

We had booked early check in from 9am. Arrived at 10.30. The receptionist looked worried as she looked on her computer and went in the back to see manager told us to sit down. It was obvious there were no rooms available even though we had paid for this. 20 minutes later which was nearly 11am we got our room. This was delaying us as we were due to be early arrivals as press at a local football match. Not happy having to wait when the room should have been ready two hours before! Also when we used the bar in the evening there was no draught beer available for me and my partner despite there should have been three different sorts on offer usually. Had to buy the more expensive bottles. Absolutely ridiculous running out of beer on a Saturday evening and the bar only had a handful of people there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana T, Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that your experience with your stay did not meet your expectations, please allow me to express my sincerest apologies. Our early arrival is although pre-bookable but it is subject to availability, as our standard check out time is at 12noon. We are sorry for the delay in providing you with the access to the room. Furthermore, we had a broken down chiller in the cellar on the day of your arrival which prevented us from serving draught beers. Sorry for the inconvenience caused. The issue had now been rectified by the brewery and we are serving all the draught beers. We appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Olukemi A. B. Y. H. I. Y. S. A. E. O. Families - 07/08/2018 AccorHotels certified review
« Good Customer service and friendly staff »

Pleasant nice, except it will be nice if the rooms had real a/c and ubs to charge bus. I think the hotel needs a shuttle for Airport and near by

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olukemi, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Martin L. Couples - 07/08/2018 AccorHotels certified review

requested a specific room which was done. staff very friendly. room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Peter E. Solo - 07/08/2018 AccorHotels certified review
« Another pleasant and satisfactory stay at a really useful hotel »

couldn't be faulted in any way

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Ccthompson Couples - 06/08/2018 AccorHotels certified review
« Ideal overnight stay »

We knew what we were getting when we booked this hotel. The room was clean and tidy, ideal for an overnight stay. The staff were very friendly and welcoming. The only downside was that the bar closed at 11.00pm, but that did not affect our stay. We'd use this hotel again if we find ourselves in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Barbara R. Couples - 05/08/2018 AccorHotels certified review
« Comfortable bed, clean room and bathroom, polite staff. »

Comfortable bed, clean room and bathroom, polite staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Ejikeme H. A. Couples - 05/08/2018 AccorHotels certified review
« Mr »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your review regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Gail C. Couples - 05/08/2018 AccorHotels certified review

Great staff. Everything clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Hannah Business - 05/08/2018 AccorHotels certified review
« Great »

Friendly always willing to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah, Thank you. Yours Sincerely, James Ting

Tero H. F. Business - 03/08/2018 AccorHotels certified review
« Good Basic Hotel »

I like the Stoic (or Spartan) appearance of the rooms at all Ibis hotels. Chair, table, bed, shower. Nothing is missing and nothing too much. If you want luxury, go somewhere else. Personnel nice, bar available, what else does one need? Proximity to the Lakeside is added bonus, and the hotel's location was perfect for my final destination. The only issue that the hotel might consider improving is the above mentioned chair. It is made of plastic and not very nice to sit on. A seat cushion would improve it tremendously.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tero, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience and we have noted your comment about the chaire. We hope your next visit will be more pleasant than the previous one. Yours Sincerely, Suraj Rana Assistant Manager

Clare Business - 03/08/2018 AccorHotels certified review
« Not sure i would stay again »

Hotel was noisy from other guests late into the night , banging doors etc. Changed my room and the new key didn't work so another trip to reception. Collected my food to eat in my room and they wanted me to pay for it there and then but i hadn;t bought my purse with me so they wanted me to go back and get a payment method whilst my food sat there getting cold. Then they said i could come back down before 11pm. i just wanted to go to my room and stay there not have to keep coming back to reception. Breakfast was a bit past it, things had run out or looked like they had been sitting there a long time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Suraj Rana Assistant Manager

John S. Friends - 03/08/2018 AccorHotels certified review
« A home from home! »

This is my third time of staying at Thurrock and the only place I would stay in the London area. Close enough to travel into the City but far enough away from the hustle and bustle. Good food excellent facilities and friendly staff - what more would you want?

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James TIng General Manager

Colin D. Business - 02/08/2018 AccorHotels certified review
« Well priced, comfortable and good service and adequate food. »

Just what was needed. Competetive price, decent service on arrival and throughout. Limited menu but quite good food. Nice clean, quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Suraj Rana Assistant Manager

Mick Couples - 01/08/2018 AccorHotels certified review
« The beds are very uncomfortable! They are far too hard. »

The staff are great. Poor breakfast - cooked breakfast dried up and inedible. The beds are as hard as a rock!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our beds are the same in all the rooms in this hotel. I can see that you have stayed here before. Is it the same issue with all the beds? Please kindly let us know. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Suraj Rana Assistant Manager

Lauren O. Couples - 01/08/2018 AccorHotels certified review
« Miss »

I have stayed at this ibis before and had no problem but on this occasion we heard nothing but noise from the bridge and other people staying running up and down the corridor 2 till 3 am and nothing was done about this this had made me wary of staying again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Suraj Rana Assistant Manager

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