Hotel - ibis London Thurrock M25
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Thurrock M25 Hotel

3.5/5 764 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
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Hotel location

Our rooms

  • 168 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,327 reviews

Our guest reviews for ibis London Thurrock M25

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 764 reviews
Couples - 16/12/2018 TripAdvisor review
« Consistently Good »

Always welcomed with a smile and a swift check in no matter how late we arrive. Nothing is too much trouble, everyone very professional. Showers nice and roomy. The newer block rooms extremely nice but the original block rooms are equally so. Looking forward to visiting again soon.

Jay Couples - 14/12/2018 AccorHotels certified review
« Horrible,Awful »

Once again unhappy shower room the shower part kept falling on my head as the panel was loose left with a bruise my head was awful

A. Business - 13/12/2018 AccorHotels certified review
« Very disappointed »

Took me two hours getting there as postcode took me to a dead end. When I rang to let the reception know, he gave me a different post code which took me to a shopping center. I had to find the hotel by asking around. Very disappointed!

Anonymous Business - 13/12/2018 AccorHotels certified review

Generally acceptable. Room smelt rather musty, but was comfortable. I asked for a receipt at the desk when I was signing out and was told it would be emailed automatically - it never came and i am now needing to chase this up...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have forwarded the VAT receipt to you now. Please let us know if you need any further assistance. We appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Nicola S. Couples - 11/12/2018 AccorHotels certified review
« Very nice and cosy »

Was really nice . That staff was very nice to

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Boris Business - 10/12/2018 AccorHotels certified review
« MR BORIS K. »

Friendly staff, very helpful. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boris, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Anonymous Solo - 10/12/2018 AccorHotels certified review

The room was perfect for my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Akintunde, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Nick O. Families - 10/12/2018 AccorHotels certified review
« Never an unpleasant experience. »

Yet another uneventful stay at Lakeside, Thurrock. The normal welcome from the pleasant staff that we've grown used to, other than that the normal and these days expected 'after midnight fraternity', loud voices (never heard of the term "whisper") and with an inability to shut doors quietly. The same people that undoubtedly are still displaying the 'Do Not Disturb' signs on their door handle at ten o'clock the next morning.... We don't let it bother us though, we still keep coming back. Till next time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, James Ting General Manager

Guillaume I. Solo - 09/12/2018 AccorHotels certified review
« Very satisfactory stay »

Have stayed in this location before,so was well accquainted with it's facilities.I particularly like the layout of the Restaurant/Bar and lobby,as it allows for a free flow of people and works well as a result.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guillaume, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Rick H. Families - 09/12/2018 AccorHotels certified review
« Very Good »

Lovely, clean room, very quiet and perfect for our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we H. your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Joanna C. Families - 08/12/2018 AccorHotels certified review
« Definitely an eye opener. »

Myself and my sister have stayed with you for the last 4 years whilst Christmas shopping. This year we got a good deal so booked very early. The hotel is nice and staff are polite. All was well until the evening, when our corridor seemed to be the builder's part. Thick mud was walked through the hotel, boots were left outside the room, a hazard to myself as I am registered disabled. There was lots of door banging and shouting. To top it all off, whilst settling down for bed, the entire room a corridor as well as front of house was engulfed in a fog of cannabis being smoked in one of the rooms. This was drawn to the management, however when he knocked on the door where the aroma was coming from, the builder simply said that it wasn't him!!!!! Nothing else was done. I could go on about some other things, but I won't. If you want to contact me regarding this my number is 07… Many thanks Jo

Anonymous Couples - 08/12/2018 AccorHotels certified review
« Good service ok rooms »

Service was great. Reception guy informed me of my free complimentary drink and also told me I could have late check out for free as silver member. Room a bit rubbish. Run down and tv not on wall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sammi, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Anonymous Business - 08/12/2018 AccorHotels certified review
« Excellent stay »

Lovely room as always, the bed is so comfy......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Xxxx Solo - 07/12/2018 AccorHotels certified review
« it is OK »

A micro wave in the room would be helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wasif, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Gavin P. Business - 06/12/2018 AccorHotels certified review
« Very disappointing »

Checked in went to room which was very basic with a settee bed with not even a proper mattress !! Air con made sound of a helicopter and room smelt awfull/stained carpet/when I went to bar for food I had overdone chicken burger with undercooked chips, to some it up it was worst hotel I have stayed in in a long time and my job sees me away 5 days a week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Stewart Solo - 05/12/2018 AccorHotels certified review
« Good value for money »

Friendly and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

Solo travel - 05/12/2018 TripAdvisor review
« Good all rounder. »

Good value and trouble free stay,with no real issues to speak of.The only issue I noticed was a rather fruity odour from the shower cubicle drain,otherwise the room was spotless,and all lights,sockets and TV channels worked as they are supposed to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TravellinBilly, Thank you for taking the time to write a feedback regarding your stay at the ibis London Thurrock M25. Please accept our sincerest apologies for the smell issue that you experienced during your stay. Our maintenance team will be investigating further into this. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours Sincerely, James Ting General Manager

Paul H. Couples - 04/12/2018 AccorHotels certified review
« The room we stayed at was a little tired in its decor and really needs an update, we where put in the older block, plus we had some quite noisy neighbours that stayed several nights and played loud music all through the night »

Not sure if we would stay in this hotel again, but if we did I would request the new block and hopefully get a quite restful nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Anonymous Business - 03/12/2018 AccorHotels certified review
« My room was dirty. It had sticky floors and surfaces, I had to clean the toilet seat before I could use it. »

My room was dirty. It had sticky floors and surfaces, I had to clean the toilet seat before I could use it. I mentioned this the following morning to a member of staff and asked if they could give me room a thorough clean, when I returned in the evening the floor was still sticky. I informed Reception who moved me to another room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your feedback and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

Bob Solo - 03/12/2018 AccorHotels certified review
« Bob »

AlwAys very pleasant staff, clean rooms and good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, James Ting General Manager

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