Hotel - Mercure Paris Centre Eiffel Tower Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Centre Eiffel Tower Hotel

4.0/5 5,226 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 25  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Fully renovated, the hotel offers contemporary and functional rooms with free WIFI access.The hotel offers Standard and Privilege Rooms and Junior Suites, including some with views of the Eiffel Tower for business trips or a leisure stay with your partner or family in central Paris.

  • 405 rooms
  • 10 rooms for people with reduced mobility
  • 78 family rooms
  • 20 connecting rooms
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Bathtub
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 13,032 reviews

Our guest reviews for Mercure Paris Centre Eiffel Tower Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,226 reviews
Family - 13/12/2018 TripAdvisor review
« Good overall experience. »

No real problems with hotel. A little bit disappointed with paper cups for hot drinks in bedrooms but a couple of cups borrowed from the breakfast bar sorted that.out. However the " gilet jeune "riots took the edge of our trip which of course was not the fault of th hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to post your comments about the Mercure Paris Centre Tour Eiffel on Trip Advisor. We hope to have the pleasure to be up to our reputation while a next stay with us. Best regards, Eric Rajaud - General Manager

Anonymous Business - 12/12/2018 AccorHotels certified review
« Very pleasant. »

The staff was extremely professional and nice.

Lily Families - 11/12/2018 AccorHotels certified review
« Great experience, location and staff »

Great experience, thank you for making our trip to Paris a memorable one.

Carrie Families - 09/12/2018 AccorHotels certified review

Your hotel is lovely but I didn’t enjoy my stay it was uncomfortable I was in a fold down bed with my baby no cot! Was scared he was going to fall out the side, then I had the mini bar light flickering on and off all night not the best.

D. Business - 07/12/2018 AccorHotels certified review
« Excellent »

Excellente

Anonymous Business - 06/12/2018 AccorHotels certified review
« Lovely staff »

Perfect welcome and staff

Alex Couples - 06/12/2018 AccorHotels certified review
« Mr »

Nice view of Eiffel Tower, good service

Adrian Families - 05/12/2018 AccorHotels certified review
« Poor overall experiences »

4 guests, 2 pairs of slippers. Ask at front desk was told will be given if have stock. Eventually 4 days stay we only have 2 pairs of slippers. Concierge service, retrieving luggage after depositing before check in. was told to wait as person in charge not available. after 15mins still no one in sight. after insisting to collect luggage then was allowed to go in room to retrieve own luggage. not helpful at all. Location is the only saving grace but I will never stay here again.

Brandon C. Families - 05/12/2018 AccorHotels certified review
« Everything was perfect »

The hotel staff were very friendly and helpful. The room was exactly as described and as shown in pictures. The room was clean and beds were comfortable. It had everything we needed to enjoy our stay. The view of the Eiffel Tower was perfect! The location was great for our family, cafes, the tower, train station, mall, etc. The breakfast was worth the money, it was excellent and had a lot of options. We loved every minute of the stay and will stay here again.

Molly T. Couples - 04/12/2018 AccorHotels certified review
« Great stay perfect location »

Comfy rooms helpful staff great location had the best weekend there and would definitely go back

Chintana S. Solo - 04/12/2018 AccorHotels certified review
« I have a great time , my right to decided to stay here »

Very good and I love this hotel and all hotel staff are very nice and friendly.

Richard W. Couples - 04/12/2018 AccorHotels certified review
« Small, Grubby rooms Great staff »

The staff were excellent, the rooms were small and grubby, the toilet wasn’t clean and the complimentary mini bar was awful, will never return to this hotel

Anonymous Families - 03/12/2018 AccorHotels certified review
« Very expensive, poor customer service, very rude people at the buffet restaurant, a rip off place to stay »

Very expensive, poor customer service, very rude people at the buffet restaurant, a rip off place to stay

Anonymous Families - 03/12/2018 AccorHotels certified review
« Wonderful location! »

We loved the proximity to the Eiffel Tower! And the room was very modern and clean-love the decor!

Shona Families - 03/12/2018 AccorHotels certified review
« Fabulous! »

We had such a great time in Paris staying at your hotel. It was an amazing location, lovely breakfast and the staff were very friendly especially Bruno who helped us with our bags. Thank you also for giving us a room with a view of the Eiffel Tower, our small children absolutely loved this. They had been looking forward to seeing the Eiffel Tower all year and it was so lovely of you to give us this room. Every night they would sit on the bed and watch the Eiffel Tower sparkle. We would definitely stay at your hotel again and recommend it to others. It was great. Thank you

Family - 03/12/2018 TripAdvisor review
« Perfect Location »

The whole experience was perfect for our family. They were able to work with us on an early check in, everyone was friendly and enough members spoke English where it was easy. The location of the hotel does not disappoint, couldn’t have been more perfect. Close to the station for inner city travel. The view of the Eiffel Tower was worth every penny. The room was clean and good size for Paris standards. Slept really well, beds were in good shape. The breakfast was a great spread and worth paying for versus venturing out for breakfast each morning. We weren’t in the hotel much expect to get cleaned up, eat and sleep. Everything was close, great shops, the mall area, tourist sites it was perfect. Pretty quiet considering all the activities in the city. But again, the location is perfect and the pictures were just like the room so we didn’t have any surprises. If we go back we’ll stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your experience in our hotel on TripAdvisor. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Eric Rajaud - General Manager

Jasmin S. Couples - 02/12/2018 AccorHotels certified review
« satisfied with the location. »

perfect Location of the hotel to the Eiffel Tower. The room was clean and well appointed. The breakfast was nothing special but adequate. I would love to stay there again.

Martina Couples - 01/12/2018 AccorHotels certified review
« Ok »

+ Few minutes from the tube station, 1 min from Eiffel tower, restaurants walking distance. - Hotel services, rooms, experince has nothing to do with 4* hotel (would rate it maximum 3*). No worth to pay extra for the Eiffel view as once you walk out you have it right in front of you. The main disapointment was that the reception staff was not able to advice what time Eiffel tower open/close (non of the 3 reception staff know it) and if how the security check and tickets works. Over all stay was OK, but a bit pricey considering what we got.

Anonymous Business - 29/11/2018 AccorHotels certified review
« Close to Eiffel tower »

You sleep well and thats most important on a one nighter. No soap in shower. Long time to check in, perhaps new staff? New software? Checking out manually and getting receipt also takes time.

Jason D. Couples - 29/11/2018 AccorHotels certified review
« An uncomfortable room with displeasing service. »

Hello, My wife and I were on our honeymoon and despite being informed that the check-in time starts from 2 pm; our room was not ready when we arrived the Hotel at 8 pm. We were asked to wait in the Bar area where the Bartender, Claude was very rude in his behaviour. He looked disinterested in serving us and mocked our ability to read the bar voucher given by the concierge. The concierge should have informed us that the voucher only entitles for selected drinks. If having to wait till 9:30 pm for our room to be ready wasn't enough, we had to wait for another hour to have luggage delivered to our room. This is the first Hotel I have stayed at, where there is no food (chips/chocolates/nibbles) or alcohol available in the mini bar in the room. There is no room service available at night. How do you expect your guests to have a meal at 11 pm at night where there is no food available apart from stale cold sandwiches ? Your Room Service menu states it is available from 12 am to 10:30 pm but I was told by the concierge that it is 12 pm in the afternoon and not 12 am as written on your room brochure ! My wife and I had to sleep hungry after our long trip to Paris from Australia. I am very dissatisfied by the service. The only positive was the view of the Eiffel tower. I regret not staying at the Pullman Hotel next door. Last but not least, the concierge did not direct me to the right location of the station when I asked him for directions to visit tourist locations. I planned to use the public transport. As a first time tourist, I would have appreciated if the concierge had explained the difference between train stations and tram stations. The M6 line is and the Champ de Tour station are not at the same location. I have stayed at many Mercure hotels as well as other hotels which are part of the Accor Group which made me inclined to stay at your hotel as part of being a Accor member. I hope my honest and genuine feedback will improve the stay for other tourist and Accor members. Thank you. Regards, Jason D..

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