Hotel - Mercure Paris Centre Eiffel Tower Hotel
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Mercure Hotel

Mercure Paris Centre Eiffel Tower Hotel

20 rue Jean Rey 
75015  PARIS
FRANCE

4,555 reviews
TripAdvisor Rating Based on 4,555 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Fully renovated, the hotel offers contemporary and functional rooms with free WIFI access.The hotel offers Standard and Privilege Rooms and Junior Suites, including some with views of the Eiffel Tower for business trips or a leisure stay with your partner or family in central Paris.

  • 405 rooms
  • 10 rooms for people with reduced mobility
  • 78 family rooms
  • 20 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 8,947 reviews

Our guest reviews for Mercure Paris Centre Eiffel Tower Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,555 reviews
AccorHotels certified review
Margaret E. Solo - 17/07/2017
« Perfection! »

I loved the friendly staff, the clean modern room, the amenities, and the proximity to the Eiffel Tower.

AccorHotels certified review
Maritoni Families - 17/07/2017
« Lovely stay in a wonderful city »

Staff was knowledgeable and quite helpful with all our questions. We felt very comfortable exploring Paris and the recommendations given to us were great.

AccorHotels certified review
Anonymous Families - 17/07/2017
« Friendly, helpful staff! Ease of location, and love the ease of your elevator! »

Very comfortable! I did email Mercure after my return about a question I had about a charge after I was cleared at checkout, and I received no reply. That's my only negative.

AccorHotels certified review
Ben C. Couples - 16/07/2017
« Clean, friendly and very comfortable and enjoyable stay »

Highly enjoyable and I was very happy staying at this hotel

AccorHotels certified review
Anonymous Families - 16/07/2017
« Did not meet minimal expectations. »

- Upon arrival, room was comfortably warm. - Asking reception desk to have the air conditioning checked did not deliver a resource on a timely basis. - The technical checkup of the air conditioning resulted on a table fan being provided. This is not acceptable on a "4 star" hotel! - Housekeeping entered the room, in spite of the "Do Not Disturb" being posted at the door. More so, even though they entered the room, no replenishment of the shower Soap took place. - Many TV channels did not work properly, with many displaying "acquiring signal" during broadcasts. The rating of this place is mediocre.

AccorHotels certified review
Rrk Families - 15/07/2017
« Excellent service, easy check in check out. Outstanding front desk. »

Except for small room size everything was great. Would have appreciated the Eiffel tower view, but no big deal. We stayed only for 1 night. Everything was comfortable

AccorHotels certified review
Anonymous Couples - 15/07/2017
« It was an ok experience.  »

The staff were friendly and the hotel was clean. I felt that the service lacked in attention and we were not looked after as I was rewarded with champagne but it failed to arrive. I asked several times about it but it never arrived. Our bathroom shower head was fixed to low on the wall which was annoying and difficult to use.

AccorHotels certified review
Stephanie Friends - 15/07/2017
« Fantastic comfortable hotel  »

The hotel is comfortable with air condition, clean, fantastic beds and easy walking to th Eiffel Tower. The Privalige rooms included water and drinks in the fridge and tea making facilities. The hotel had access to a free computer to print things in the foyer including confirmation vouchers for booked trips. The staff were pleasant and very polite throughout the hotel.

AccorHotels certified review
Jeffrey P. Families - 15/07/2017
« Room maintenance issues »

Uncomfortable room. Daughter got stuck in bathroom in our room...lock was broken. Elevators slow and got stuck a few times. Staff seemed unconcerned.

AccorHotels certified review
John Couples - 15/07/2017

You are paying a very high premium for the location. The quality of the hotel is low for even a Mecure chain hotel.

AccorHotels certified review
Ena Couples - 14/07/2017
« We had a very nice stay at Mercure Hotel. »

The staff was nice and helpful. The rooms were nice and clean. Housekeeping made sure to make our beds and refill our bar every day. The man at the front desk was even nice enough to upgrade our room since we had to wait a few hours to go up to our room after we checked in as we got there around 1 and check in is at 3.

AccorHotels certified review
Anonymous Families - 14/07/2017
« A very pleasant stay »

The check in and check out went very smoothly. The family room was ideal. It would have been helpful though to have two extra bath towels left for the children every day. The complimentary minibar was a lovely addition. Room service was excellent. The toilet could do with some cleaning spray as the smell was very unpleasant out of it. The football table in the lobby was excellent for children to play with. The man helping us with our luggage was very efficient. Overall a great stay.

AccorHotels certified review
Thomas Couples - 14/07/2017
« Only good thing is location »

Our experience was a dissatisfying one. The location is superb but the hotel itself is very basic, old, worn out and most of staff not very friendly and helpful. The rooms are cramped and old, and the bathrooms are more like bathrooms you will find in cheap budget hotels. On our first full day in the city, we were out all day, and when we came back to our room at 5 pm, the room was still not done by housekeeping. And the following day, housekeeping came into our while we were there; knocking and opening the door at the same time. The reception staff, with exception of one fabulous guy, was unhelpful and inefficient. And having a "i don't care"-attitude. Except for location, we can not recommend anything about the hotel. The hotel should certainly not have more than 3 stars. At the most.

AccorHotels certified review
Phil T. Couples - 14/07/2017
« Great location for visiting Paris.  »

Room was clean, comfortable and quiet. Breakfast was excellent. Being close to the Eiffel Tower, Metro and river allowed easy access to all of the Paris highlights.

AccorHotels certified review
George K. Business - 13/07/2017
« Very poor experience, once of the worst hotel stays »

Multiple issues and they were not addressed well; I was assigned a room that was not clean, after telling the manager of the issue, I was assured it would be cleaned right away but after I got back to the hotel (I left specifically so the room could be cleaned), it was still dirty; I wound up having to change rooms; then my room service took over 2 hours (even though I was told it should be delivered within ~45 minutes) with no explanation for the delay besides "the chicken takes a while to prepare", I told the night manager about the issue and wanted an explanation but he never called me back or followed up; the compensation for such mistakes and poor service was totally inadequate (a small box of macaroons and a free bottle of water even though I had access to free bottles of water)

AccorHotels certified review
Amara Couples - 13/07/2017
« Great location  »

Had a great stay at this hotel.

AccorHotels certified review
Amanda P. Couples - 12/07/2017
« Not as good as I would expect for the price »

Service excellent. Very disappointed with the premier room. Small, badly designed. Bath towels far too small. Only one robe rubbish from previous guest in both bins and broken shower.

AccorHotels certified review
Todd S. Couples - 11/07/2017
« We were very pleased with our stay and the excellent service. »

Excellent service! Came back tp a clean room every time and nice friendly staff.

AccorHotels certified review
Tom B. Families - 11/07/2017
« Great location, but service not up to my expectations »

The location of the hotel is fantastic, we could even see the Eiffel Tower from our room! We had a "Priviledge Suite" which, even by Paris standards, was quite small, but that was ok. Unfortunately, the few tables/surfaces in the room were dusty. Also, the mini-bar was supposed to be filled with complimentary beverages, but it was not - and we had to call twice to get that resolved. The second day it was better.

AccorHotels certified review
Kelly Families - 11/07/2017
« Beyond My Expectations »

Staff were very friendly and pleasant. The room was clean and tidy. Living quarters were very nice and hotels well furnished. We would come back here the next time we go on vacation! Thank you for the great experience.

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