Hotel - Mercure Paris Centre Eiffel Tower Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Centre Eiffel Tower Hotel

4.0/5 5,219 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 25  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Fully renovated, the hotel offers contemporary and functional rooms with free WIFI access.The hotel offers Standard and Privilege Rooms and Junior Suites, including some with views of the Eiffel Tower for business trips or a leisure stay with your partner or family in central Paris.

  • 405 rooms
  • 10 rooms for people with reduced mobility
  • 78 family rooms
  • 20 connecting rooms
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Bathtub
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 12,999 reviews

Our guest reviews for Mercure Paris Centre Eiffel Tower Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,219 reviews
Molly T. Couples - 04/12/2018 AccorHotels certified review
« Great stay perfect location »

Comfy rooms helpful staff great location had the best weekend there and would definitely go back

Chintana S. Solo - 04/12/2018 AccorHotels certified review
« I have a great time , my right to decided to stay here »

Very good and I love this hotel and all hotel staff are very nice and friendly.

Richard W. Couples - 04/12/2018 AccorHotels certified review
« Small, Grubby rooms Great staff »

The staff were excellent, the rooms were small and grubby, the toilet wasn’t clean and the complimentary mini bar was awful, will never return to this hotel

Anonymous Families - 03/12/2018 AccorHotels certified review
« Very expensive, poor customer service, very rude people at the buffet restaurant, a rip off place to stay »

Very expensive, poor customer service, very rude people at the buffet restaurant, a rip off place to stay

Anonymous Families - 03/12/2018 AccorHotels certified review
« Wonderful location! »

We loved the proximity to the Eiffel Tower! And the room was very modern and clean-love the decor!

Shona Families - 03/12/2018 AccorHotels certified review
« Fabulous! »

We had such a great time in Paris staying at your hotel. It was an amazing location, lovely breakfast and the staff were very friendly especially Bruno who helped us with our bags. Thank you also for giving us a room with a view of the Eiffel Tower, our small children absolutely loved this. They had been looking forward to seeing the Eiffel Tower all year and it was so lovely of you to give us this room. Every night they would sit on the bed and watch the Eiffel Tower sparkle. We would definitely stay at your hotel again and recommend it to others. It was great. Thank you

Family - 03/12/2018 TripAdvisor review
« Perfect Location »

The whole experience was perfect for our family. They were able to work with us on an early check in, everyone was friendly and enough members spoke English where it was easy. The location of the hotel does not disappoint, couldn’t have been more perfect. Close to the station for inner city travel. The view of the Eiffel Tower was worth every penny. The room was clean and good size for Paris standards. Slept really well, beds were in good shape. The breakfast was a great spread and worth paying for versus venturing out for breakfast each morning. We weren’t in the hotel much expect to get cleaned up, eat and sleep. Everything was close, great shops, the mall area, tourist sites it was perfect. Pretty quiet considering all the activities in the city. But again, the location is perfect and the pictures were just like the room so we didn’t have any surprises. If we go back we’ll stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your experience in our hotel on TripAdvisor. It is always a pleasure to read that our guests enjoy their stay with us, the quality of our team members and our location. We hope to have the pleasure to welcome you back soon at the Mercure Paris Centre Tour Eiffel. Sincerely, Eric Rajaud - General Manager

Jasmin S. Couples - 02/12/2018 AccorHotels certified review
« satisfied with the location. »

perfect Location of the hotel to the Eiffel Tower. The room was clean and well appointed. The breakfast was nothing special but adequate. I would love to stay there again.

Martina Couples - 01/12/2018 AccorHotels certified review
« Ok »

+ Few minutes from the tube station, 1 min from Eiffel tower, restaurants walking distance. - Hotel services, rooms, experince has nothing to do with 4* hotel (would rate it maximum 3*). No worth to pay extra for the Eiffel view as once you walk out you have it right in front of you. The main disapointment was that the reception staff was not able to advice what time Eiffel tower open/close (non of the 3 reception staff know it) and if how the security check and tickets works. Over all stay was OK, but a bit pricey considering what we got.

Anonymous Business - 29/11/2018 AccorHotels certified review
« Close to Eiffel tower »

You sleep well and thats most important on a one nighter. No soap in shower. Long time to check in, perhaps new staff? New software? Checking out manually and getting receipt also takes time.

Jason D. Couples - 29/11/2018 AccorHotels certified review
« An uncomfortable room with displeasing service. »

Hello, My wife and I were on our honeymoon and despite being informed that the check-in time starts from 2 pm; our room was not ready when we arrived the Hotel at 8 pm. We were asked to wait in the Bar area where the Bartender, Claude was very rude in his behaviour. He looked disinterested in serving us and mocked our ability to read the bar voucher given by the concierge. The concierge should have informed us that the voucher only entitles for selected drinks. If having to wait till 9:30 pm for our room to be ready wasn't enough, we had to wait for another hour to have luggage delivered to our room. This is the first Hotel I have stayed at, where there is no food (chips/chocolates/nibbles) or alcohol available in the mini bar in the room. There is no room service available at night. How do you expect your guests to have a meal at 11 pm at night where there is no food available apart from stale cold sandwiches ? Your Room Service menu states it is available from 12 am to 10:30 pm but I was told by the concierge that it is 12 pm in the afternoon and not 12 am as written on your room brochure ! My wife and I had to sleep hungry after our long trip to Paris from Australia. I am very dissatisfied by the service. The only positive was the view of the Eiffel tower. I regret not staying at the Pullman Hotel next door. Last but not least, the concierge did not direct me to the right location of the station when I asked him for directions to visit tourist locations. I planned to use the public transport. As a first time tourist, I would have appreciated if the concierge had explained the difference between train stations and tram stations. The M6 line is and the Champ de Tour station are not at the same location. I have stayed at many Mercure hotels as well as other hotels which are part of the Accor Group which made me inclined to stay at your hotel as part of being a Accor member. I hope my honest and genuine feedback will improve the stay for other tourist and Accor members. Thank you. Regards, Jason D..

Bander Couples - 28/11/2018 AccorHotels certified review
« I like the hotel »

I like the location, room was clean and quiet

Ohad E. Couples - 27/11/2018 AccorHotels certified review
« Wonderful staff, small maintenance problem »

Hi, I’m glad to be able to give feedback. The stay was wonderful, the staff were a big plus and very professional. As for maintenance, some minor stuff. we stayed in 1034. The door lock from the outside (the black plastic cover for the lock) fell off every time we closed the door. Every time we left, we’d find in on the floor outside. From the inside, the chain lock was only connected to the wall, instead of to the door and was just hanging there useless. As for the shower, we saw the pink and yellow “nespresso coffee” capsules, and even figured out where they should go, but had no idea what they did or how they worked. All we know is that there was no shampoo and hoped one of them was it. Instead, we got lemon smelling water out the shower. Maybe leave them on a note, or with instructions. Both my wife an I are engineers, we couldn’t figure it out. Hope my input helps. Many thanks for a great stay! Ohad E.

Maria G. Business - 27/11/2018 AccorHotels certified review
« Location, location, location »

First of all, check-in counter is overcrowded either with too many guests checkin-in or too few hotel staff members checking them in. Process is too slooooow. Room on second floor was adequate although I was disappointed that a 4 star hotel would only provide plastic cups for guests and paper cups for coffee! I thought that France was on the move to improve the environment thus would not cater to plastic or paper. A glass water cup and a ceramic coffee cup would make a nice addition to the room, especially when it's so tiny that you can barely fit two people in it. My bed was squeaking badly, I reported it but noone seemed to fix it. Room was super hot although we turned the thermostat off. Toilet was not working properly but when maintenance came in it seemed to be resolved. Limited toilet paper. Requested it and I received the rolls on the day of departure. We ended up buying rolls at a local market. Limited towels. We had a twin room for two guests and towels only for one. Your location is what really makes this hotel perfect, however, you need experienced personnel to expedite check-in and check-out process and to respond to guests needs and perhaps improve on the services noted above. Thank you!

Geoff Couples - 27/11/2018 AccorHotels certified review
« Satisfactory stay »

Generally comfortable stay, breakfast was good and location convenient. Concierge and housekeeping were a bit slow, especially during busy periods.

Charlotte. Couples - 27/11/2018 AccorHotels certified review

Very overpriced for a 4 night stay and had to pay extra for city tax’s, had to give a card every morning to a member of staff just to have breakfast and if we didn’t have the card we would get told off by the members of staff. The heating in the bedroom wasn’t very warm so we froze throughout our stay.

Gysi Couples - 27/11/2018 AccorHotels certified review
« Too expensive for what you pay »

The location was perfect, the service and staff helpful but the facility did not meet my expectations. I didnt get the satisfaction I usually get at other hotels when I pay roughly the same amount of money per night. It looked like I was staying at one star hotel and very poor design and furnishing.

Anonymous Families - 26/11/2018 AccorHotels certified review
« great ! »

the breakfast was great ' rooms where clean and great , great location , just a beet upset about the reception they where not warm

Isabel Families - 26/11/2018 AccorHotels certified review
« Great experience »

The hotel is very modern, which means more space to move. The location is great, right next to Eiffel Tower. We stayed in this hotel 5 years ago and came back since we had a great experience. Would come back again.

Holly N. Couples - 26/11/2018 AccorHotels certified review
« Perfect location near Eiffel Tower and very comfortable bed! »

Easy check in. I can see the Eiffel Tower from the backyard! Close to everything!! Perfect location! Modern bathrooms, cozy bar and free breakfast!

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