Hotel - Mercure Paris Centre Eiffel Tower Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Centre Eiffel Tower Hotel

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4.0/5 5,017 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 25  EUR
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Athletics stadium (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Fully renovated, the hotel offers contemporary and functional rooms with free WIFI access.The hotel offers Standard and Privilege Rooms and Junior Suites, including some with views of the Eiffel Tower for business trips or a leisure stay with your partner or family in central Paris.

  • 405 rooms
  • 10 rooms for people with reduced mobility
  • 78 family rooms
  • 20 connecting rooms
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 11,811 reviews

Our guest reviews for Mercure Paris Centre Eiffel Tower Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 5,017 reviews
AccorHotels certified review
Scott Couples - 16/06/2018
« Great location. »

Views of the Eiffel Tower on the doorstep. Short walk to the base. Handy to Metro and RER lines. Room was clean and neat and came with free mini bar. We also had a view of the Eiffel Tower. Breakfast was good and plentiful. Dinner selection was also good. Highly recommended

AccorHotels certified review
Y P. Families - 16/06/2018
« My wallet got pickpocketed on the Paris Metro before check-in. Safina made my stay very enjoyable »

5 minutes into our Paris journey from the Gare De Nord station on our way to the hotel on the RER B line, my wallet was pickpocketed by a thief who exited very quickly after the train departed. I had no way to stop him. Inside the wallet were my 2 Chase credit cards, Drivers License and Health Insurance card (luckily I did not carry cash). I explained the situation to Safina who checked us in at 11:30 am. She was attentive and empathized to the situation. She one of two rooms ready for us. She did with a smile and sense of understanding. She made the experience with the Accor brand very memorable as I myself am a Marriott Platinum member. The room itself, overlooking the tower in Room 1031 was c'est magnifique. Definitely a life memory that I will enjoy for many many years. As far as the credit cards, I immediately cancelled them upon check-in. But not without the thief making a $3000 USD transaction. No doubt I will be back in Paris staying at another Accor branded hotel. Many thanks to Safina and the staff. Best Regards, Yogesh P.

AccorHotels certified review
Anonymous Couples - 16/06/2018
« Mrs »

Very good. All staff were extremely pleasant and helpful. It was our first trip to Paris and we were very apprehensive, but we had no need to worry at all. Reception, cleaning and dining staff were excellent. Our only annoyance was that we were not given any warning that the dining room and bar would be closed one evening to accommodate a function. After a long day sightseeing and feeling very tired this was a big disappointment for us.

TripAdvisor review
Couples - 16/06/2018
« Super. Close to everything en metro. »

Close to metro and attractions. Als nearby restaurants. Is a crowdy hotel, but no problem. Housekeeping is quick when something is missing. Next time again the same place. Bar is nice after a day in the city.

AccorHotels certified review
Mariam Families - 15/06/2018
« Excellent location with all the basic necessities provided. »

Great location! 4 min walk from the Eiffel Tower Smaller than most hotel rooms we’ve stayed in, but it provided everything we needed. Friendly staff. My daughter was even given a free stuffed animal when we checked in.

AccorHotels certified review
J F. Business - 15/06/2018
« Not a 4 star experience. Bar and Restaurant completely closed for a private event on the wettest day this year and no provision for guests. »

The worst experience I have ever had in an Accor Group Hotel of any rating. The advance check-in was completely a waste of time (as on a previous visit). There is no provision for a separate collection of the key and it certainly was not ready. Unlike my previous experience of queuing for the slow check-in I was able to go direct to the counter. However it still took nearly ten minutes to go through the process. A redeeming factor was that I was upgraded without requesting it. A very pleasant room and facilities. When I went to the bar to meet my colleague I was met with a "shut for private party sign". There were no other bar facilities for guests and it was apparently impossible to serve guests with refreshments in the ground floor area. We could queue up at the (long) check-in queue for someone to unlock the soft drinks display to sell us a bottle of drink. Worse was to come as we then found that the restaurant was closed for the private party and no food was available for residents. For check-out I used the key drop and received a very prompt email with the paperwork. Having paid nearly 300 Euros per night for a 4 star rated hotel it offered the service of a 2 star one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Fuller, Thank you for taking the time to share your experience following your recent stay here at the Mercure Paris Centre Tour Eiffel. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. Your comments have been shared with the management teams involved and will be used to monitor and improve the service that we provide to our guests. I do hope that we will have a future opportunity to welcome you back to Paris and show you a real Mercure Paris Centre Tour Eiffel. Kind Regards, Lysiane VELTZ Quality Assistant

AccorHotels certified review
Sylvia Couples - 15/06/2018
« Decent »

I arrived at the hotel and checked in early hoping to get in the room early. Unfortunately, that wasn't the case and ended up in the lobby for almost 3 hours.

AccorHotels certified review
G E. H. Business - 15/06/2018
« Okay »

For the price one pays, I expect a decent cup in the room to drink tea out of. The breakfast atmosphere was not very good. It was a waste of money for me. I am a gluten free vegan. I found nothing of interest except fruit, which did not taste good - probably too many chemicals in it and irradiated. The room was very small for the price, but was and felt very clean so it was okay for my needs. Hotel staff I interacted with were very pleasant and helpful.

AccorHotels certified review
Anonymous Friends - 14/06/2018
« Wonderful staff »

All the staff from porter, reception and breakfast room very professional The reception staff was extremely helpful with directions and transportation arrangements.

AccorHotels certified review
Rafael Business - 14/06/2018
« Good enviroment, terrible bed »

In general, location, room was ok, but the mattress and the pillow where very hard.

AccorHotels certified review
Ismael T. Couples - 13/06/2018
« Love it ! »

Great location few steps from eiffel tower close to The main attractions and the metro, staff very friendly willing to help all the time , room very clean and updated decoration I highly recommend and definitely I will stay again at Mercure Eiffel Tower; the only reason I don’t give a 10 is because the restaurant menu wasn’t the greatest and a little bit pricey compare to near by restaurants!

AccorHotels certified review
Richard B. Couples - 13/06/2018
« Fantastic location »

If you want close access to most of Paris activities, this hotel is perfect. It is only a three minute walk to the Eiffel Tower one way and three minute walk to the metro the other way.

AccorHotels certified review
Sean P. Business - 12/06/2018
« Successful Short business trip »

Short but very comfortable and happy experience

AccorHotels certified review
Andrea M. Solo - 12/06/2018
« excellent hotel with excellent location »

Excellent hotel with excellent location, few minutes walking from the Eiffel Tower, metro station, supermarkets and bakeries. People at the reception were very friendly (except for the person in charge of the luggage, please be more kind with your guess!).

AccorHotels certified review
Anonymous Families - 12/06/2018
« Awesome »

Great experience, friendly staff

AccorHotels certified review
Wayne B. Couples - 12/06/2018
« Location is very close to the Eiffel Tower »

Our check in lady Ouijian was not very friendly, she could not even smile at us on arrival. Restaurant & bar staff were very good. Paper cups in the room for tea & coffee were not good at all. We expected better than this of a Mercure Hotel.

AccorHotels certified review
Jane H. Business - 11/06/2018
« Compact dismal rooms, scruffy and tired decoration »

This is possibly the worst room I have stayed in in a very long time. Extremely compact room with the smallest bathroom and toilet I have experienced in a hotel room - I initially thought the toilet was just a cupboard it was that small. It looked liked both my room door and toilet door had been forced open with crowbar at some point - huge chunks of wood missing (happy to provide photos if needed). Scuff marks all over the walls in various places. Bathroom had obviously had a cheap and quick paint over existing surface in a revolting purple paint. Make up mirror hanging on by a thread, which I caught my arm on several times as the bathroom is so small that you can't even turn around without catching yourself on it. Had to climb onto a chair to fully close the curtains as they were stuck. Coffee machine in the room doesn't work. The only redeeming part of the room was a comfortable bed. My rate inlcuded breakfast, but given the standard of the room, I decided not to take the risk of breakfast. The entire hotel needs demolishng and rebuilding - I think the saying "you can't make a silk purse out of a Sows ear" is wholly appropriate here.

AccorHotels certified review
R. Couples - 11/06/2018
« Paper cups unsatisfactory no shampoo & conditioner »

Breakfast good room was quite Lifts slow

TripAdvisor review
Family - 10/06/2018
« From California »

We visited with 7 family members and had two rooms. The rooms were small but, designed very well to be functional. We added breakfast which was very good and we are glad we did because it saved us a lot of time. The hotels decor is very modern and eye catching. Clara at the desk was great. Thank you for the lion stuffed animal you gave my 5 year old. She has not put it down.

AccorHotels certified review
No T. Y. Business - 09/06/2018
« dated and not well maintained »

Room is small, hotel is dated and has not been well maintained.

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