Hotel - Mercure Recife Navegantes Hotel
Mercure Hotel Mercure Hotel

Mercure Recife Navegantes Hotel

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3.5/5 913 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 194.00 BRL Non member rate
From 174.60 BRL Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pool
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • INTL AIRP GUARARAPE
  • Languages spoken at the hotel
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Porter

Leisure and activities

  • Pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our spacious rooms are available in 3 categories, Classic, Standard and Luxury, with sea views on the upper floors.

  • 82 rooms
  • 100% non-smoking hotel
  • 34 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • DDI - Direct Dialing In
    • Printer
    • High speed transmission line
    • Minibar
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,431 reviews

Our guest reviews for Mercure Recife Navegantes Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 913 reviews
AccorHotels certified review
David Friends - 04/12/2017
« Atendeu as expectativas do cliente »

Foi rápida mas atendeu as expectativas.

AccorHotels certified review
Anonymous Business - 26/11/2017
« Decent hotel for a low price »

Convenient, rooms were clean, although the pool could stand to be filtered.

AccorHotels certified review
Mauricio B. Business - 19/11/2017
« Terrible journey »

I arrived at the hotel, we stayed more than 20 minutes to do the chekin, when I arrive at the room I discover that there is no soap to take a shower, I call the reception that answers me that I will have to go and buy the soap, as the hotel does not have for guests , I was extremely disappointed with the lack of dexterity of the officials with the guests

AccorHotels certified review
Vania Business - 06/11/2017

The service was great. At the breakfast, I expected more attendance but it seemed that staff was shortlisted. I expected at least a bottle of water as a courtesy in the apartment, especially because we are from Embassy.

AccorHotels certified review
Herve U. Families - 05/11/2017
« Solid, classic, clean experience »

Was as expected.

AccorHotels certified review
Anonymous Business - 31/10/2017
« Very nice. »

Despite a small issue with the shower on the first night (water wouldn't heat), everything was perfect and I could get adequate rest after busy days.

AccorHotels certified review
Alessandra G. Solo - 31/10/2017
« Need improve service »

Internet rarely works; Reception phone calls are very hard to get answered; no room cleaning on first day - although I left early in the morning and back late in the evening and no sign to do not distribu - it was clear... have to ask twice to have the service.

TripAdvisor review
FMSilva Family - 28/10/2017
« Very good stay. »

The hotel is in a good location, near of the beach and good restaurants. The breakfast is formidable. The attendants are very courteous and the room is very comfortable. Some external structure needs to be repaired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Silva, Thank you so much for sharing your experience at the Mercure Recife Navegantes. It is always a pleasure to receive an positive evaluation from our clients. Some actions are under way to offer a better product to our customers, in order to reach a maximum satisfaction. Your satisfaction is our goal! We are working to make your next stay even more enjoyable. Thanks for choosing the Mercure Recife Navegantes. Att, Thiago Panzette Coord. Hosting

AccorHotels certified review
Alexandre Business - 27/10/2017
« I am pleased with the standard of the hotel. »

n/a

AccorHotels certified review
Fernando Solo - 25/10/2017

It was a good experience overall. Comfortable, well-located, excellent service. My only critique is the tiny dining hall for such a large hotel.

AccorHotels certified review
Fabiano Business - 23/10/2017
« Ótima! Recomendo. »

Ótima hospedagem! Atendeu as expectativas. Recomendo.

TripAdvisor review
Solo travel - 20/10/2017
« Comfortable, very well located »

The hotel is very well located, 15 min from the airport, less than 100 meters from the beach surrounded by many restaurants. Spacious rooms, with minibar, cable TV and free WiFi. Friendly staff. Free parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for sharing your stay at the Mercure Recife Navegantes. It is a great satisfaction to receive ypur feddback. We are glad, that our services and infrastructure reached your expectations. We hope to have the opportunity to serve you again soon. Sincerely, Thiago Panzette Coord. of Hosting

AccorHotels certified review
T. Business - 04/09/2017
« Regular »

Comum

AccorHotels certified review
Marcelo D. Business - 24/08/2017
« It could be better. »

The location of this hotel is good. Room size is good as well. The problem was the so called 2424 quality guarantee that actually doesn't work 24h. I worked overnight and got to hotel by 4:30am. The air conditioner was not working. I called the front desk and they told me the maintenance support would be available by 7:00am. So, besides the fact the external sound isolation is not good, I had to deal with the heat.

AccorHotels certified review
Bård S. Business - 08/08/2017
« Fairly good hotel »

The reception desk/area were nice, and gave a good impression. The staff was very friendly and helpful, they helped with everything I asked for. But the room itself was old and worn. And I needed an short education to use the elevator. This is a budget business hotel, with a nice location.

AccorHotels certified review
Anonymous Business - 18/07/2017
« Good for job and vacation travel hotel »

I am satisfied with the hotel and the services I used.

AccorHotels certified review
Mauricio Y. Families - 26/06/2017
« Great location. Fair value. Very pleasant stay. »

Eduardo and Natalia (reservation / check-in) were extremely helpful. On the phone, Eduardo was very kind, friendly, and respectful. Besides doing everything at reach to guarantee a great room (with a splendid view of the ocean), Natalia also offered tips on where to eat (we arrived late on a rainy evening). The room was clean and comfortable. My only complaint is about the air conditioning - a bit too noisy.

AccorHotels certified review
Roland H. Business - 22/06/2017
« Poor »

Room was well furnished but the bathroom was extremely old and dark. It was not dirty but looked it. The desk was covered in ants, room service food quality and selection was poor.

TripAdvisor review
Luiz G Business - 20/06/2017
« Good place, one block from beach, nice restaurants around. »

Good hotel with good service. There is no restaurant in the hotel, not even room service. They have to ask to another hotel, neighboor. The bathroons are OK, with nice shower. Rooms with enough space and people very eficient in the reception. I missed yogurt and juices without sugar, taked with the responsible and next day they provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Monteiro Gerente Geral

AccorHotels certified review
Ms K. Y. I. C. Solo - 18/06/2017
« I am a bit underwhelmed »

I have booked the hotel in a rush and had found that as listed for a four star hotel rating for this mercure branch the building is torn and old. The pool is small and facing the air conditioners of the building and the whole hotel gave me an impression of being very dirty especially my room floor and wall paint have heavily fainted and the door locked is almost broken I really think there is room for improvement :-( Btw I was unable to add my Accor membership no which is 30…1781 would u mind to help me add back? Thsnks

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