Hotel - Mercure Recife Navegantes Hotel
Mercure Hotel Mercure Hotel

Mercure Recife Navegantes Hotel

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3.5/5 893 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 216.00 BRL Non member rate
From 194.40 BRL Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Pool
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • 100% non-smoking hotel
  • INTL AIRP GUARARAPE
  • Languages spoken at the hotel
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Porter

Leisure and activities

  • Pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our spacious rooms are available in 3 categories, Classic, Standard and Luxury, with sea views on the upper floors.

  • 82 rooms
  • 100% non-smoking hotel
  • 34 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • DDI - Direct Dialing In
    • Printer
    • High speed transmission line
    • Minibar
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,275 reviews

Our guest reviews for Mercure Recife Navegantes Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 893 reviews
AccorHotels certified review
T. Business - 04/09/2017
« Regular »

Comum

AccorHotels certified review
Marcelo D. Business - 24/08/2017
« It could be better. »

The location of this hotel is good. Room size is good as well. The problem was the so called 2424 quality guarantee that actually doesn't work 24h. I worked overnight and got to hotel by 4:30am. The air conditioner was not working. I called the front desk and they told me the maintenance support would be available by 7:00am. So, besides the fact the external sound isolation is not good, I had to deal with the heat.

AccorHotels certified review
Bård S. Business - 08/08/2017
« Fairly good hotel »

The reception desk/area were nice, and gave a good impression. The staff was very friendly and helpful, they helped with everything I asked for. But the room itself was old and worn. And I needed an short education to use the elevator. This is a budget business hotel, with a nice location.

AccorHotels certified review
Anonymous Business - 18/07/2017
« Good for job and vacation travel hotel »

I am satisfied with the hotel and the services I used.

AccorHotels certified review
Mauricio Y. Families - 26/06/2017
« Great location. Fair value. Very pleasant stay. »

Eduardo and Natalia (reservation / check-in) were extremely helpful. On the phone, Eduardo was very kind, friendly, and respectful. Besides doing everything at reach to guarantee a great room (with a splendid view of the ocean), Natalia also offered tips on where to eat (we arrived late on a rainy evening). The room was clean and comfortable. My only complaint is about the air conditioning - a bit too noisy.

AccorHotels certified review
Roland H. Business - 22/06/2017
« Poor »

Room was well furnished but the bathroom was extremely old and dark. It was not dirty but looked it. The desk was covered in ants, room service food quality and selection was poor.

TripAdvisor review
Luiz G Business - 20/06/2017
« Good place, one block from beach, nice restaurants around. »

Good hotel with good service. There is no restaurant in the hotel, not even room service. They have to ask to another hotel, neighboor. The bathroons are OK, with nice shower. Rooms with enough space and people very eficient in the reception. I missed yogurt and juices without sugar, taked with the responsible and next day they provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Monteiro Gerente Geral

AccorHotels certified review
Ms K. Y. I. C. Solo - 18/06/2017
« I am a bit underwhelmed »

I have booked the hotel in a rush and had found that as listed for a four star hotel rating for this mercure branch the building is torn and old. The pool is small and facing the air conditioners of the building and the whole hotel gave me an impression of being very dirty especially my room floor and wall paint have heavily fainted and the door locked is almost broken I really think there is room for improvement :-( Btw I was unable to add my Accor membership no which is 30…1781 would u mind to help me add back? Thsnks

AccorHotels certified review
Wi… Business - 12/06/2017
« Good service of team »

Good experience during my stay, the front desk team made the difference. However, it is necessary to make some infrastructure improvements in the rooms.

AccorHotels certified review
Mrunal P. Business - 07/06/2017
« Good....but there a theft taken place and we loose 160 USD »

Good....but there is a theft taken place and we loose 160 USD each from two rooms 1308 and 1601. Though we have complained, but could not receive appropriate response from Hotel Management.

AccorHotels certified review
Anonymous Couples - 21/05/2017

Boa experiencia!

AccorHotels certified review
Wellinton Business - 18/05/2017

The bathroom has some stains in the walls and the table broked in the last day of my stay. The pool was clean and the staff was very friendly. Beside these things, the breakfast is very good.

AccorHotels certified review
Anderson M. L. Business - 17/05/2017
« very bad »

I booked a room with a double bad, but you put me on a room with two separated beds and one higher than another, that was impossible to put them together. the pillow was horrible. it was 2 horrible days. I ve seen Mercure is getting worst. I usually booked the Mercure Savassi in Belo Horizonte- MG and I gave up to book that hoteal and I book another Hotel. I will think more seriously before book another Mercure.

AccorHotels certified review
Felipe Business - 15/05/2017
« Problems with the water heating in the shower »

For one day, the water on the shower was completely cold, and for the other day, the water was mildly hot.

AccorHotels certified review
Anonymous Business - 02/05/2017

internet is not working i could not dowload my e-mails

AccorHotels certified review
Anonymous Business - 02/05/2017

Several problems during my stay. The front desk person who made my check-in don't heard me when I talk several times about my Le Club number and status. No welcome drink provided. During my stay, there were the following issues: - Bedroom smelling musty; - Water was brown on shower and tap; - In the day next to the brown water, there was no water on toilet; - In the last day of my stay, the door wasn't locking.

AccorHotels certified review
Anonymous Business - 27/04/2017

good location, and the hotel is clean.

AccorHotels certified review
Anonymous Families - 25/04/2017

- Very unprepared staff: arrived with my wife and daughter (sleeping on my wife's arms) with 2 big suitcases and other small children's bags and NO ONE showed up to help. Had to do it all on my own. Had to leave the suitcases at the reception and returned to pick them up later - very small and dark hallways... seems like old scary movies. Dirty floor, walls and doors. Accommodation doors very noisy. - very low profile accommodation. Reasonable accommodation size, but poorly maintained. Strong mold smell both on leaving room and bedroom! Pillows smelling like sweat and bed sheets very untidy. Definitely NOT Mercure standards.

AccorHotels certified review
Anonymous Business - 22/04/2017

confortavel e facil.

AccorHotels certified review
Anonymous Business - 22/04/2017

It was extremely dirty people working there were useless and I found a cockroach in my face while I was sleepeing. There was no Mage her to solve the situation at the time. o hotel estava estremamente sujo as pessoas que trabalham lá são altamente incompetentes. Matei uma batata que passeava no meu rosto enquanto eu Dormia. Não tinha nenhum gerente para me atender nessa hora.

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