ibis Mendoza Hotel 3 stars

Customer review rating 3.9/5 5,343 reviews
ibis Mendoza
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+ 13 Services
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Room 1

Number of guests
Children's age
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Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • FRANSCICO GABRIELLIPaying
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Mendoza

Lateral Sur Acceso Este 4241
Guaymallen
5521
mendoza
argentina

Tel: +542614264600

Fax: (+54)2614214300

Contact email

Check-in from 12h00

Check out up to 12h00

  • ANDESMAR :  

  • CHEVALIER :  

  • TAC :  

  • By plane

    FRANSCICO GABRIELLI At 13km / 8.08 miles - Shuttle paying

GPS :-32.907627, -68.791778

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 14
  • Bathroom products

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: A partir de 15
  • Bathroom products

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Mendoza

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

5,343 reviews

Asistencia a Congreso

Customer review rating 3.9/5

Luis Solo - 06/10/2019 AccorHotels review

Agradable. Cómoda.

Estimado Luis Carlos C., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Fernando Ottolini Gerente

Good accommodations, the bathroom had a strong smell

Customer review rating 3.9/5

Erick C. Couples - 02/10/2019 AccorHotels review

Everything was as expected but the room ventilation. Unfortunately upon arrival the bathroom smelled and kept smelling during the whole stay

Dear Erick C., We very much appreciate your comments regarding your stay at the ibis Mendoza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Ottolini Gerente

bad maintenance

Customer review rating 3.9/5

Walter Business - 27/09/2019 AccorHotels review

The first room we had had a foul smell. After requesting the change because the manager did not know anything about the room, there was a lack of maintenance in all the details

Estimado Walter G., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Mendoza. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Fernando Ottolini Gerente

All very very basic

Customer review rating 3.9/5

Christian Solo - 25/09/2019 AccorHotels review

Noisy place, hard beds and a nasty smell in the bathroom

Dear Christian Paulo D., Thank you for taking the time to tell us about your experience at the ibis Mendoza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Ottolini Gerente

Holiday

Customer review rating 3.9/5

Jaime B. Families - 24/09/2019 AccorHotels review

Good

Dear Jaime B., We very much appreciate your comments regarding your stay at the ibis Mendoza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Ottolini Gerente

otima experiencia

Customer review rating 3.9/5

Ana B. A. Families - 13/08/2019 AccorHotels review

confortvel ,limpo ,aconchegante

Estimada Ana Beatriz A. Ferreira, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Fernando Ottolini Gerente

Regular

Customer review rating 3.9/5

Edmundo A. B. Friends - 04/07/2019 AccorHotels review

Regular

Estimado/a Edmundo Alfredo B., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Mendoza. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Fernando Ottolini Gerente

satisfactoria

Customer review rating 3.9/5

Q. J. M. Couples - 19/06/2019 AccorHotels review

Escaso tomas de corriente e insuficiente sistema para enchufar diferentes clavijas "ranura plana paralela, inclinadas, redondas o ranura para carga directa de celulares.

Estimado Jorge M. Q., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Fernando Ottolini Gerente

Almost satisfied

Customer review rating 3.9/5

Sandra L. R. 3. Families - 24/05/2019 AccorHotels review

The room was clean. Their was an awfull smell in the bathroom due the drain. At night their was a very dry air in the room, which caused heavy cough and dry throat The airfreshener smells like you are the whole day in a restroom. May be they should choose another airfreshner perhaps vanilla, this is the same airfreshner in the lobby. The toilet in the lobby has another airfreshner, which smells great. When they are training soccer or tennis, you can't get asleep until 12.30 am due the screaming and noise. The team at the frontdesk was very kind. The ladies doing the housekeeping TOO.

Dear Sandra Agripina L., We very much appreciate your comments regarding your stay at the ibis Mendoza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Ottolini Gerente

Poor maintenance, non helpful staff.

Customer review rating 3.9/5

Mariana Couples - 16/05/2019 AccorHotels review

The maintenance of the room were poor and the air conditioning was not working. Thus, ventilation was non existent (except if you opened the window which made the room too noisy...) and too hot at times. Also the bed mattress was too hard. We understand that it might be a personal preference matter, but when we asked the reception person (Rodrigo) if there was any way to solve this (like adding a one layer of pillow...etc.) his attitude to address (or try to address) the issue was not helpful at all. We chose Ibis as we expected certain level of quality but it was a disappointing experience.

Dear Mariana H., Thank you for taking the time to tell us about your experience at the ibis Mendoza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Ottolini Gerente

pasable

Customer review rating 3.9/5

Ladislao Couples - 15/05/2019 AccorHotels review

experiencia positiva

Estimado Ladislao W., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Fernando Ottolini Gerente

Horrible

Customer review rating 3.9/5

Anonymous Business - 10/05/2019 AccorHotels review

Mala

Estimado Joaquin Eduardo V., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Mendoza. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Fernando Ottolini Gerente

Below IBIS standard

Customer review rating 3.9/5

Jose L. K. Families - 30/04/2019 AccorHotels review

The Ibis Mendonza is below the IBIS standard that I have being using in other countries.

Exmo Senhor Luis K., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Mendoza. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Fernando Ottolini Gerente

Everyone was very kind and willing to support me on those days

Customer review rating 3.9/5

Ana K. M. Solo - 23/04/2019 AccorHotels review

The room was comfortable, the guys and girls at the counter were very kind.

Dear Ana Karina M. Montalvan, We very much appreciate your comments regarding your stay at the ibis Mendoza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Ottolini Gerente

Most friendly and helpful.

Customer review rating 3.9/5

Anonymous Solo - 19/04/2019 AccorHotels review

The staff was most friendly and helpful. I didn't have breakfast but twice had dinner and the food was perfect. However the rooms would benefit from some refreshing and some English speaking news channel on the TV would be a good idea.

Dear Didier M., We very much appreciate your comments regarding your stay at the ibis Mendoza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Ottolini Gerente

Comfortable

Customer review rating 3.9/5

Mendoza F. Families - 17/04/2019 AccorHotels review

Comfortable, clean, good breakfast. But: cold blue lights in room.( like a kitchen)

Dear Ernesto M., We very much appreciate your comments regarding your stay at the ibis Mendoza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Ottolini Gerente

GREAT

Customer review rating 3.9/5

Seba S. Couples - 01/04/2019 AccorHotels review

VERY GOOD HOTEL. WELL LOCATED. EXCELLENT RELATIONSHIP PRICE/ACCOMODATIONS.

Estimado Sebastian S. Sarmiento, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Fernando Ottolini Gerente

Poco Satisfactoria

Customer review rating 3.9/5

Alejandro H. R. Business - 01/04/2019 AccorHotels review

Regular

Dear Alejandro Hernan R., Thank you for taking the time to tell us about your experience at the ibis Mendoza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Ottolini Gerente

Confortable and exceed my expectation

Customer review rating 3.9/5

Pamela M. Friends - 26/03/2019 AccorHotels review

personel very friendly and the breakfast was excellent, I dont care if I have to pay additional, the location was perfect because I had a car and I could park

Estimada Pamela M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mendoza. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Fernando Ottolini Gerente

Medium

Customer review rating 3.9/5

Anonymous Couples - 19/03/2019 AccorHotels review

Wifi is horrible and smell of sewage.

Dear Victor B., Thank you for taking the time to tell us about your experience at the ibis Mendoza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Ottolini Gerente
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