Hotel - ibis Cherbourg La Glacerie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cherbourg La Glacerie Hotel

4.0/5 389 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 71 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 14 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Baby bed
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,484 reviews

Our guest reviews for ibis Cherbourg La Glacerie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 389 reviews
Christine Families - 06/08/2018 AccorHotels certified review
« Our Family Room at Ibis Cherbourg Le Glacerie »

I booked a family room for my husband, myself and our two grand daughters. The room was perfect, the evening meal was excellent. Staff were friendly and service was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE L., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Morgantalbo Families - 05/08/2018 AccorHotels certified review
« a pleasure »

We enjoy staying here, the hotel is as one expects from Accor/Ibis hotels is always clean and comfortable. The staff are welcoming and friendly and the restaurant is good. It is great that the restaurant opens to serve dinner (as many don't), and the meals are always good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILLIP T., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Sinead K. Families - 01/08/2018 AccorHotels certified review
« Unfriendly and unwelcoming »

Very poor experience. We were not made to feel welcome at all and in fact it seemed like the staff thought we were a nuisance. Breakfast was terrible, limited choice, coffee machine broken, no eggs, no water to boil eggs in, mugs chipped, unfriendly staff. Cleaners passing by breakfast table with cleaning products, hoovers and laundry carts. Reception staff rude and abrupt at check in and at all other times that we had contact with them. Rooms beautiful, very clean and beds really comfortable. The staff in the hotel have a bad attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir K., Thank you for taking the time to tell us about your experience at the ibis Cherbourg La Glacerie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the establishment, actually the 2 hotels are next to each other. There are 2 receptions because there are 2 hotels. But our staff works on both hotels When you arrive, the receptionist has checked your reservation. Indeed, it happens very often that customers are "wrong" hotels on arrival. However, it is true that the receptionist had to give you all the informations about the hotel. In addition, we actually offer snacks 24 hours 24. Maybe there was a misunderstanding? Indeed the restaurant is open from 7PM. For the breakfast, we propose a varied sweet and savory breakfast with cake, pancake, egg, vienoisserie, ham, yogurt, local product .. for 9,90 € / person. Unfortunately the coffee machine broke down during this weekend. There was an object in the machine to change. And the repairman could only come Monday. But there were coffee thermoses and our staff was at your disposal if you needed. We also have rooms next to the restaurant. That's why maids need to go through the restaurant to get to the rooms and clean them. Concerning our staff, we are sorry that you had this feeling. This is not the image we reflect to our customers We have very good statistics about the customer satisfaction. We are positioned 3rd on all IBIS hotel in Normandy. And for the kindness staff, we are rated 80 /100. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine - Réceptionniste

Tom Families - 24/07/2018 AccorHotels certified review
« Mostly very good »

Hotel was spotless. Great breakfast, but some staff not so friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS T., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Concerning the staff, we are really sorry if we didn't live up to your expectations. Can you tell us a little more? Indeed, it surprises us a bit because it is not the image that we usually give to our customers Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Karen C. Families - 16/07/2018 AccorHotels certified review
« excellent »

this is the second time we stayed at ibis cherbourg. room was lovely very clean. staff were friendly. we had everything we needed. great for the kids. beds really comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK c., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katy - Réceptionniste

C C. Families - 15/07/2018 AccorHotels certified review
« Generally very comfortable »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear CONOR C., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Albert S. Couples - 08/07/2018 AccorHotels certified review
« ALWAYS WELCOMED »

After a long drive from the south of France, always glad to reach Ibis Cherbourg La Gracerie for a comfortable night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALBERT S., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - réceptionniste

Steven L. Solo - 06/07/2018 AccorHotels certified review
« Good Value in Cherbourg »

This hotel has comfortable rooms, an attractive common area, and a good breakfast. It’s an easy drive into town. One of the better Ibis Styles, I’d say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN L., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

John S. Families - 05/07/2018 AccorHotels certified review
« Clean Hotel in a good location »

Hotel was clean, but front desk staff need to improve their customer service skills

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for taking the time to answer our guest satisfaction Survey. I was present during your first check-in and your last check-out and I am sorry if you didn't feel welcome. Indeed I did my best to give you the room you have booked online but sometimes it is not always easy for my colleagues and I to give you the exact room of your expectations. For the second night, my colleagues gave you the same room as the first night thinking that you spent a good first night and wanted to give you a room that you already enjoyed. I hope that we will be able to welcome you soon, and show you that all our front desk team has good Customer service skills. Kind Regards. Justine-Receptionist

M G. Solo - 03/07/2018 AccorHotels certified review
« Comfortable bed and good wifi »

I found the room to be very clean and the bed was one of the most comfortable ones I have ever slept in. The room however was very cold on arrival as the aircon was set very low and the room took ages to warm up once it had been reset. Also the staff whilst efficient did not seem very warm and friendly like other hotels I have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM G., We thank you for taking the time to answer the satisfaction questionnaire. We put a point of honor to receive your opinions to better serve you. We are glad that you had a pleasant stay and night in our establishment. We are, however, sorry for the reception service. We hope to regain your trust during the next stay. Yours truly. Katy - Receptionist

D. J. Families - 08/06/2018 AccorHotels certified review
« Excellant stay »

Very enjoyable experience , comfortable room very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. D., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Single T. Solo - 04/06/2018 AccorHotels certified review
« 1 night stopover but very pleased. »

Was nice to find good selection of meals and small snacks after 9pm - lovely refurbished room - pleasant staff. Location bit difficult to find .

Jim K. Couples - 24/05/2018 AccorHotels certified review
« Perfect overnight stop »

Excellent for a short overnight stop after travelling through the night and the ferry crossing. Usual high standard of room. Dinner menu has not been as good on the last few trips compared to previous menus, but if it is only for one night its not a big deal..

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES K., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope to see you again during your next stay to regain your trust for this summer's menu! Sincerely, Katy - Réceptionniste

Roger W. Families - 23/05/2018 AccorHotels certified review
« Very good »

Easy to book and very accomodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger W., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Paul D. Couples - 19/05/2018 AccorHotels certified review

Usual standard Ilike the improvements with the Patio area My room with a view was a wall of the new extension No problem as we were only in for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL D., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 15/04/2018 AccorHotels certified review
« Correct »

Reposante

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cherbourg La Glacerie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons vous revoir lors d'un prochain séjour, Bien à vous Katy - Réceptionniste

L. Business - 31/03/2018 AccorHotels certified review

Tres bon experience

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cherbourg La Glacerie. C’est avec grand plaisir que nous recevons vos compliments, et sommes ravis d'apprendre que vous passez de bons séjours parmi nous ! Nous vous souhaitons un bon week-end, et à très vite ! Marine - Réceptionniste

Ja A. Couples - 28/03/2018 AccorHotels certified review
« A very pleasant experience, just what we wanted. »

Pleasant, helpful staff. Whilst we were having our breakfast I was particularly impressed to see a member of kitchen staff assisting an elderly lady to get her breakfast from the self service. The room was immaculate. Most importantly the room was warm and we could adjust the temperature which we have not been able to do in other hotels. The food was good, both dinner and breakfast. We cannot find fault with the hotel during our brief stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIA A., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Fran Couples - 27/03/2018 AccorHotels certified review
« Handy location »

Good comfortable bed. Very clean. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marine - Réceptionniste

Francois Families - 25/03/2018 AccorHotels certified review
« Wonderful night »

Great welcome Healthy and abondance breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Y., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cherbourg La Glacerie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, Bien à vous, Marine - Réceptionniste

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