Hotel - ibis Cherbourg La Glacerie
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Ibis Hotel Hotel

ibis Cherbourg La Glacerie Hotel

2 RUE DU CHATEAU D'EAU  ROND POINT ANDRE MALRAUX 
50470  LA GLACERIE
FRANCE

333 reviews
TripAdvisor Rating Based on 333 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Golf course 18 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 71 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 14 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,124 reviews

Our guest reviews for ibis Cherbourg La Glacerie

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 333 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 16/08/2017

Helpful and friendly staff good location

AccorHotels certified review
Anonymous Families - 15/08/2017
« A pleasant stopover »

Well set up hotel for stop overs. Really helpful we can share a room and have all 3 children in our bedroom. The Anna burger was superb and kids enjoyed their meal. The newly revamped added section of kids play area was very welcome

AccorHotels certified review
Robert Couples - 15/08/2017
« Overnight stay on way to Spain »

Found hotel and our room of a great standard. Was either new or well looked after. Staff very friendly and helpfull.

AccorHotels certified review
@a*&% Families - 14/08/2017
« Served it's purpose »

We needed a family room for 1 x night in Cherbourg before getting the ferry back to Ireland. It was the only hotel I could find with a room to accommodate 2 x adults and 3 x children. The room was basic, clean and the beds were very comfortable. It met our needs for that particular occasion.

AccorHotels certified review
Judith D. Couples - 08/08/2017
« Good nights sleep,quiet location.Very convenient to drop down to Citie de la Mer ir the ferry port »

very good,clean and practical hotel

AccorHotels certified review
Morgantalbo Families - 02/08/2017
« Nice hotel »

We have stayed here before and we were pleased that staff manning reception have a softer approach to welcoming and checking guests out than that of our previous experience. However, there may be issues with their knowledge of, and also use of the computer system. On check-in, the reservation is confirmed and we are asked to pay again for an on-line pre-paid booking. After the system is checked the room is fine - we are then asked to pay for breakfast. Breakfast was included in this booking. The system has to be checked again. After a long journey, this is more than irritating. Checking out had similar issues, these mainly revolved around dinner and identifying the correct bill. In order to leave and continue our journey, we eventually paid what sounded about right for our meal and left. On checking later, the receipt was for someone else's room / bill. Whilst not our worst check-in / departure experience, why can't it just run smoothly as it does in so many of the groups other hotels. The rooms are modern Ibis and again very clean and comfortable. Dinner was good with very friendly staff who made it an enjoyable experience. Our only issue is dog owners exercising dogs outside the restaurant windows. We do not want to watch animals emptying their bowels whilst having dinner or the drama of owners cleaning up afterwards. Breakfast was alright, and perhaps we should accept some responsibility for our uncooked boiled eggs. The eggs were placed in the baskets for cooking and we did not stretch over to check the level of water in the egg boiler - just didn't occur to us. After taking the top off our eggs to find them uncooked we checked the water. Because it occurred to us, it was the only possible reason for the raw eggs. It was too low. Perhaps this could be checked more often. Staff are noticed by their absence during breakfast.

AccorHotels certified review
Pete Families - 31/07/2017
« Nice clean reasonably priced hotel. »

Friendly staff, nice hotel, new clean rooms air conditioned. About the 6th time I've stayed their due to its proximity to Cherbourg ferry port. Only slight qualm is price of breakfast. 2 aldults and 2 small children €29. Especially c €5 for a 2 year old seems a bit high.

AccorHotels certified review
Jg Couples - 31/07/2017
« Was everything we expected »

Fine everything thing efficient & clean

AccorHotels certified review
Simon Families - 23/07/2017
« Great - exceeded expectations and seamless booking / checkout »

Rooms perfect for a family. Easy to find and well located for ferry. Breakfast fine. Very clean.

AccorHotels certified review
Darragh M. Families - 19/07/2017
« Molloy A, »

lovely hotel great night staff

AccorHotels certified review
Richard Friends - 12/07/2017
« Staffing levels far too low to provide a pleasant experience »

Very disappointed to see a steady decline in service since we first started staying at Ibis La Glacerie Cherbourg many years ago. Dining experience an absolute farce, due to inexperienced and overworked staff, a simple 2 course meal took 4 hours due to delays. In fact, the standard of meal was poor and we may have been better off visiting the MacDonalds restaurant next door. When wanting to speak to a manager to complain, we were advised that there was no manager in attendance - not the sort of thing you expect for a Saturday night at an International hotel! When I offered my dismay and surprise at this comment, I was met with a shrug of the shoulders and no other explanation. Thoroughly disappointed, and we will not be staying at any Ibis hotel ever again!

AccorHotels certified review
S W. Couples - 08/07/2017
« Perfect for overnight stay »

Clean room with adequate amenities, tea/coffee facilities most welcomed. Staff very professional and accommodating. Evening meal and breakfast excellent, no hesitation in staying here again. Thank you.

AccorHotels certified review
Remi Business - 03/07/2017
« issue with the dinner invoice »

they invoiced 18 € extra even if it was clearly stated during order that no extra is going to be invoiced.

AccorHotels certified review
Stuart M. Couples - 25/06/2017
« Good as ever »

It was fine, although without wifi for some time. Big group in for dinner but meal prepared in good time. Ordered the DBB rate did not realise the dinner was only for €14 each and board with the offers not shown so had to pay extra.

AccorHotels certified review
Ita Couples - 19/06/2017
« Comfortable and good value for Money. »

There was building work going on outside the hotel and maintainable work within. Would have thought we should have been informed of this before we booked. However we were not overly disrupted and all the facilities were good value for money and of a very good standard.

AccorHotels certified review
Tim D. Couples - 16/06/2017
« Good but disappointed »

On the whole pleasant but lack of airconditioning in the room it was uncomfitable. Although reported to the staff nothing was done about this.

AccorHotels certified review
Guillaume L. Business - 15/06/2017
« EXCELLENT HOTEL »

PERSONNEL SUPER AIMABLE

AccorHotels certified review
Michael C. Couples - 09/06/2017
« Very comfortable »

Very friendly staff good food and service

AccorHotels certified review
Stephen J. Couples - 04/06/2017
« Everything we expected »

Good location ,great staff perfect order

TripAdvisor review
Couples - 01/06/2017
« Convenient location, good room, poor food »

Easy to find on N13. Excellent disabled parking facilities.Bigger room than last two Ibis hotel stays. Very comfortable and quiet disabled room. Dinner in restaurant was not good, steak burnt and chicken dry and overcooked. Should have gone to MacDonalds next door. It would have been a lot better and a lot cheaper.. Breakfast ok though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Madam, Thank you for leaving a review on Tripadvisor following your stay in our hotel We are happy to read that you've enjoyed your room and our parking facilities. We are sorry if you didn't like the food at the restaurant. Next time do not hesitate to tell the waiters if there is something wrong with your meal, because we may could have done something for you. Despite this matter we hope to welcome you soon. Have a nice day. Kind Regards. Justine_Receptionist

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