Hotel - ibis Cherbourg La Glacerie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cherbourg La Glacerie Hotel

4.0/5 378 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 71 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 14 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Baby bed
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 1,437 reviews

Our guest reviews for ibis Cherbourg La Glacerie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 378 reviews
Albert S. Couples - 08/07/2018 AccorHotels certified review
« ALWAYS WELCOMED »

After a long drive from the south of France, always glad to reach Ibis Cherbourg La Gracerie for a comfortable night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALBERT S., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - réceptionniste

Steven L. Solo - 06/07/2018 AccorHotels certified review
« Good Value in Cherbourg »

This hotel has comfortable rooms, an attractive common area, and a good breakfast. It’s an easy drive into town. One of the better Ibis Styles, I’d say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN L., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

John S. Families - 05/07/2018 AccorHotels certified review
« Clean Hotel in a good location »

Hotel was clean, but front desk staff need to improve their customer service skills

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for taking the time to answer our guest satisfaction Survey. I was present during your first check-in and your last check-out and I am sorry if you didn't feel welcome. Indeed I did my best to give you the room you have booked online but sometimes it is not always easy for my colleagues and I to give you the exact room of your expectations. For the second night, my colleagues gave you the same room as the first night thinking that you spent a good first night and wanted to give you a room that you already enjoyed. I hope that we will be able to welcome you soon, and show you that all our front desk team has good Customer service skills. Kind Regards. Justine-Receptionist

M G. Solo - 03/07/2018 AccorHotels certified review
« Comfortable bed and good wifi »

I found the room to be very clean and the bed was one of the most comfortable ones I have ever slept in. The room however was very cold on arrival as the aircon was set very low and the room took ages to warm up once it had been reset. Also the staff whilst efficient did not seem very warm and friendly like other hotels I have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM G., We thank you for taking the time to answer the satisfaction questionnaire. We put a point of honor to receive your opinions to better serve you. We are glad that you had a pleasant stay and night in our establishment. We are, however, sorry for the reception service. We hope to regain your trust during the next stay. Yours truly. Katy - Receptionist

D. J. Families - 08/06/2018 AccorHotels certified review
« Excellant stay »

Very enjoyable experience , comfortable room very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. D., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Single T. Solo - 04/06/2018 AccorHotels certified review
« 1 night stopover but very pleased. »

Was nice to find good selection of meals and small snacks after 9pm - lovely refurbished room - pleasant staff. Location bit difficult to find .

Jim K. Couples - 24/05/2018 AccorHotels certified review
« Perfect overnight stop »

Excellent for a short overnight stop after travelling through the night and the ferry crossing. Usual high standard of room. Dinner menu has not been as good on the last few trips compared to previous menus, but if it is only for one night its not a big deal..

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES K., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We hope to see you again during your next stay to regain your trust for this summer's menu! Sincerely, Katy - Réceptionniste

Roger W. Families - 23/05/2018 AccorHotels certified review
« Very good »

Easy to book and very accomodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger W., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Paul D. Couples - 19/05/2018 AccorHotels certified review

Usual standard Ilike the improvements with the Patio area My room with a view was a wall of the new extension No problem as we were only in for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL D., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 15/04/2018 AccorHotels certified review
« Correct »

Reposante

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cherbourg La Glacerie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons vous revoir lors d'un prochain séjour, Bien à vous Katy - Réceptionniste

L. Business - 31/03/2018 AccorHotels certified review

Tres bon experience

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cherbourg La Glacerie. C’est avec grand plaisir que nous recevons vos compliments, et sommes ravis d'apprendre que vous passez de bons séjours parmi nous ! Nous vous souhaitons un bon week-end, et à très vite ! Marine - Réceptionniste

Ja A. Couples - 28/03/2018 AccorHotels certified review
« A very pleasant experience, just what we wanted. »

Pleasant, helpful staff. Whilst we were having our breakfast I was particularly impressed to see a member of kitchen staff assisting an elderly lady to get her breakfast from the self service. The room was immaculate. Most importantly the room was warm and we could adjust the temperature which we have not been able to do in other hotels. The food was good, both dinner and breakfast. We cannot find fault with the hotel during our brief stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIA A., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionniste

Fran Couples - 27/03/2018 AccorHotels certified review
« Handy location »

Good comfortable bed. Very clean. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marine - Réceptionniste

Francois Families - 25/03/2018 AccorHotels certified review
« Wonderful night »

Great welcome Healthy and abondance breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Y., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Cherbourg La Glacerie. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, Bien à vous, Marine - Réceptionniste

Couples - 17/01/2018 TripAdvisor review
« Winter break »

Lovely clean relaxing hotel. Great helpful staff. Great food. Excellent location. Have stayed here many time over the last twenty years. Convenient to ferries and shopping centres. Will be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We are delighted that your stay is well spent. We will welcome you again in our establishment with great pleasure. Best Regards Marine - Réceptionniste

Stuart R. Couples - 18/12/2017 AccorHotels certified review
« Rude staff and very few drinks condiments »

The room was lovely, the bed was lush, but there were very few condiments. No milk, one coffee and 4 packs of tea. When I asked for some at reception I was told I could purchase drinks at the bar. So much for your 15 minute guarantee of putting things right. I am disabled and parked in the disabled bays provided. I displayed my disabled badge, but the rude woman at the reception who checked us in told me I must move my car as I wasn’t disabled. I have walking problems and although I don’t have too use a wheelchair, I struggle to walk any distance and walking causes me lots of pain. She then went on too question why I had booked such a large room. I then explained that I am clostrophobic, to which she replied well I will let you have it but only because I have no families staying tonight. She embarrassed me so much I really didn’t want to stay. I’m sorry, but I paid for that room and I do not expect too be questioned by a receptionist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART R., Thank you for taking the time to tell us about your experience at the ibis Cherbourg La Glacerie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the welcome tray, we are sorry that it didn't suit you. It's a welcome present. There is always 2 packs of tea, 2 coffees and 2 milks. This one is not obligatory. You will not find a welcome tray in all 3 stars hôtels in France. It is therefore not included in the 15 minutes guarantee IBIS. In addition, we don't understand and are surprised the behavior of the receptionist. It is true that we are attentive to customers who park there. Because these places are precisely adapted to the people in your case. Maybe there was a misunderstanding? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marine - Réceptionniste

Friends getaway - 15/12/2017 TripAdvisor review
« Rude »

Hotel was clean and room spacious. However, the lady who checked me in was so rude. She questioned why I had booked such a large room and moaned that I parked in a disabled bay, even though I have a valid disability badge which has my picture on it and was on display. Such a rude woman!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Dear Sir, Thank you for your review about our Hotel. We are delighted that the room has pleased you. Concerning the receptionnist, we are sorry for her behavior. We don't anderstand how we could asked the question about disabled parking space. The clients often ask if they can parked on disabled parking space, and we refuse if they are not disabled. Thank you again for your review, Kind Regards, Marine - Réceptionniste

R Y. Families - 06/11/2017 AccorHotels certified review
« Very nice friendly staff nice breakfast »

Very comfortable room and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT, Thank you for answering our guest satisfaction survey We are happy to read that you've enjoyed your stay with us. We would be very glad to welcome you again soon. Kind Regards. Justine_Receptionist

Al M. Business - 30/10/2017 AccorHotels certified review
« Great hotel. Very comfortable. »

I was here for business and found the hotel well located, well run, comfortable with parking and wifi as well as a reasonable breakfast. I would recommend the hotel and would stay here again in the future if my travels take me to Cherbourg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALVA M., We very much appreciate your comments regarding your stay at the ibis Cherbourg La Glacerie. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marine - Réceptionnsite

Solo travel - 20/10/2017 TripAdvisor review
« Stopover »

The hotel complex is convenient if one is overnighting for a ferry, but it’s too far out of town for longer stays. The complex is pleasant, and the two hotels are up to the usual high standards of IBIS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Dear Madam, First of all, we would like to thank you for taking the time to leave a review on Tripadvisor following your stay with us. We are happy that you enjoyed your stay with us. Concerning The situation of the hôtel, we are at 10 minutes drive from the city center. Looking forward to welcoming you to the hotel, Kind Regards, Marine - Réceptionniste

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