Hotel - Novotel Hamilton Tainui
Novotel Hotel Novotel Hotel

Novotel Hamilton Tainui Hotel

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4.0/5 1,233 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • HAMILTON
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying, Nearby)
  • Babysitting on request
  • Water skiing  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 177 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,179 reviews

Our guest reviews for Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,233 reviews
AccorHotels certified review
Anonymous Business - 20/05/2018
« below expectations »

Renovations during my stay and started relatively early in the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Janis S. Families - 20/05/2018

Booked a room for 2 adults 1 kid.daughter had to sleep on couch because there was no extra bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janis, Thanks for taking the time to complete an on-line review. Hope that during the re-induction it was explained to you that you can only review your stay with the written review form. If there were any problems with your booking, please let me know, as we only had your reservation as a double room. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Andrea Couples - 20/05/2018
« Staff were lovely. the decor was gorgeous. Really enjoyed it »

Wonderful ...great location... staff ...and service was exceptional...lovely decor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Dee J. Families - 20/05/2018
« Great! »

Great location and nice and clean Hotel with friendly staff and fabulous breakfast, thankyou!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Mary O. Families - 20/05/2018
« We will return »

It was a lovely stay with a comfortable room and great shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Pisces Families - 19/05/2018
« Brilliant! »

I have stayed at other Novotel's before and Tainui Hamilton is the best so far! Great customer service by all staff and excellent facilities!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Anonymous Families - 19/05/2018
« Convenient »

Having a swimming pool would've been perfect. Having more towels in the gym bathroom would help. Restaurant should to all guests not just private functions when they're on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
John H. Business - 18/05/2018
« Excellent short stay; food great! »

Very pleasant and efficient reception staff and room very comfortable and well-appointed. And quiet! Dinner was very good-had had not such a good meal a year or so ago, but the food this time was of a very high standard!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Sue D. Couples - 18/05/2018
« Always good »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
James Business - 18/05/2018
« Good Stay »

in the main it was good as I find with all Novotels. However, I was very disappointed with being put in a room with adjoining doors as the noise from the next room was a bit too loud late at night which resulted in not much sleep on two of the nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive feedback and I am sorry about the noise from the next door room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Shelley C. Business - 17/05/2018
« Great StayCation »

It was a great night and perfect after being at a charity dinner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Emma-jane T. Business - 17/05/2018
« Lots of Noise from builders very early in the morning no notification this was happening when i booked »

builders started working on our floor banging and making so much noise there was no chance of my long awaited sleep in!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry about the disturbance from the construction and would like to offer you a complimentary stay on us. Please let me know next time you are coming back to Hamilton and I will take care of your reservation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Linaire B. Families - 16/05/2018
« Fabulous Staff »

We really enjoyed our stay at Novotel Hamilton Tainui. The staff were extremely helpful and lovely. The bed was a little uncomfortable being able to feel the springs but overall very happy with everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Barbie S. Families - 16/05/2018
« Comfortable, friendly and helpful staff, ideal location, restaurant was very good. »

Everything from our reception to departure was well managed. Staff were friendly and helpful, nothing was a bother. Our room was clean and comfortable. A genuine 4* experience. We enjoyed several restaurant meals and considered them to be of a very good standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Anonymous Business - 15/05/2018
« No complaints. »

Room was clean Liked the new bathroom Pillows were a bit lumpy and soft - but couldn’t be bothered ringing for another - maybe an alternative could be in the wardrobe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive feedback and happy to let you know that we do have extra pillows in the cupboard. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Andrea S. Solo - 15/05/2018
« Very Good »

My stay was very good except for not being attended to for over half an hour at dinner, I had to go and ask first though. One male staff member was rude to me twice. I discussed the incident at the checkout with Alex. This is the first time this has ever happened to me. I have always had good service at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive feedback and I am sorry about the attitude of my staff member; we will adress this. I will also share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Anonymous Business - 15/05/2018

Impressed with the quality of the facility and the general positive vibe from the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Adam T. Couples - 15/05/2018

It was an amazing experience! Wonderful staff! Awesome environment and great facilities! Can't wait to go again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Foulis F. Business - 15/05/2018

Excellent service, clean facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

AccorHotels certified review
Wayne H. Couples - 15/05/2018

Great service, friendly and accommodating staff, great bar service, clean room, good food, not sure what more there is to say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

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