Novotel Hamilton Tainui Hotel 4 stars

TripAdvisor rating 4.0/5 1,369 reviews
Novotel Hamilton Tainui
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Room 1

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When making a booking at this hotel:

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  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • River or city view, WIFI, work area, cable TV

  • Relaxed lobby bar, fitness centre, sauna

  • Modern Local Fusion Cuisine

  • Range of versatile conference rooms for effective events

  • Choice of bars, cafés and restaurants nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • HAMILTONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hamilton Tainui

7 Alma Street
3204
hamilton
new zealand

Tel: +6478381366

Fax: (+64)7/8381367

Contact email

Check-in from 14h00

Check out up to 11h00

  • ANGELSEA ST :   STATE HIGHWAY 1 HAMILTON CENTRAL

  • By plane

    AUCKLAND MANGERE INTL At 130km / 80.79 miles

  • By plane

    HAMILTON At 15km / 9.38 miles - Shuttle paying

  • By plane

    PALMERSTON At 700km / 437.5 miles

  • By train

    FRANKTON RAILWAY STATION At 2km / 1.25 miles

GPS :-37.785992, 175.282622

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 King size bed

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Room with two double beds

  • Max. number of persons: 4
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Superior Family Room with 1 King or 2 Double beds

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Suite With 1 King Bed

  • Max. number of persons: 3
  • Area: From 59
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Executive Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Our restaurants and bars

RESTAURANT ON ALMA

Type of cuisine: Regional

Restaurant on Alma combines the contempory fusion of Pacific Rim & European cuisine from 6.00pm daily, together with fine wines & friendly service to feast the spirit. Dine either indoors or alfresco on the balcony.

Lunch

11:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind in the lobby bar with its large windows and peaceful setting, the ideal place to conduct an informal business meeting over an expresso. Open daily with a great range of tantalising snacks and an international selection of beer, wine and spirits

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BRIDGES CONFERENCE BAR

Photo non contractuelle / Strictly non binding

Bridges Bar can be opened for your own private after function party. Bridges Bar is not open unless pre-arranged.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 242

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Hamilton Tainui

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

10,412 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,369 reviews

As an Accor member I was very disappointed with my stay

Customer review rating 4.3/5

Angelique V. Friends - 09/09/2019 AccorHotels review

We were told that we will have rooms on the higher floors, as we requested, when we booked the rooms. When we arrived we were given rooms on the second floor but upgraded to the third floor. The bed in room 302 were incredibly uncomfortable - it is old and lumpy and after 4 hours of trying to sleep on this mattress, I got up to have a warm bath to try and soak my back ache away. Then the bathtub would not fill up with water as the bath plug was faulty and wouldn't retain the bath water. On arrival we went to the bar to order our welcoming drinks and the young lady behind the bar had the worst attitude. My friend, who has her own catering business and well known, told her off for being rude. We walked away feeling really upset with her unwillingness to help us and her total lack of wanting to help us. The breakfast buffet was good and that was about all that was satisfactory about our stay. I am honestly re-considering renewing my Accor membership next year.

A little under expectations

Customer review rating 4.3/5

Ruth L. Business - 09/09/2019 AccorHotels review

For 2 times the housekeeping service failed, disrespecting the hanging warning do not disturb sign. the valet service quite a few times was not ready although was booked at that specific time. I felt under suspicion for one of the chauffer asking to pay half of accommodation before it finishes like if I could not afford to pay the hotel... So I split the payment as requested by one of the managers... felt discriminate...

In late but everyone was helpful

Customer review rating 4.3/5

John H. Couples - 09/09/2019 AccorHotels review

Nice and relaxed atmosphere just what we need after a long day

Consistantly good

Customer review rating 4.3/5

Craig Couples - 08/09/2019 AccorHotels review

Always our preferred accommodation when staying in Hamilton

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Having stayed at the Novotel lots it is my first choice when staying in Hamilton as the staff are very good along with management

Customer review rating 4.3/5

Peter B. Business - 08/09/2019 AccorHotels review

Staff and management are always helpful and very pleasant. Look after you extremely well and meals very nice

Dear Peter, It is always a pleasure to have you stay with us. Hope to see you again soon; sorry I had to leave the Rotary meeting as I had another appointment. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Nice stay

Customer review rating 4.3/5

Lars P. Business - 07/09/2019 AccorHotels review

Quick check in/ out, and friendly staff.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Excellent service

Customer review rating 4.3/5

Mark Business - 07/09/2019 AccorHotels review

Very good stay. Nice rooms. Good breakfast. Friendly staff.

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Not recognised as a Returnee Guests

Customer review rating 4.3/5

Siva Business - 05/09/2019 AccorHotels review

Needs improvement in Meet & Greeting guests on arrival. Guest Service Agents were not friendly at all. Only the lady with a fancy hair style was very friendly.This is the second time Tourism Fiji Group stayed at the hotel. I've travelled and stayed in few Novotel properties Singapore, Fiji, Auckland they were very welcoming.As I was abit unwell; I didn't have a tissue box in room. Otherwise F&B Team were great.

Dear Ms. V., Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your comments around the front desk staff; as a hotel colleague we appreciate your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Short but nice

Customer review rating 4.3/5

Amy B. Business - 04/09/2019 AccorHotels review

Quick check in and check out. Lovely room

Dear Ms. B., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Comfortable nights sleep.

Customer review rating 4.3/5

Anonymous Families - 04/09/2019 AccorHotels review

Overall it was a comfortable experience. I was only there for one night so not too much could go wrong. I hadn't stayed there before so it did take a few minutes to work out how to get the room lights to work through the room card. Found the staff (front desk as that was the only person I talked to), helpful and pleasant.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Eseta Taiatu

Customer review rating 4.3/5

Anonymous Friends - 04/09/2019 AccorHotels review

Everything is kapai

Dear Ms. Taiatu, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton
Customer review rating 4.3/5

Bruce A. Business - 04/09/2019 AccorHotels review

Pleasant staff comfey bed nice room great bar and restaurant Bruce A.

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton
Customer review rating 4.3/5

Grant B. Families - 04/09/2019 AccorHotels review

great

Dear Grant, We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

great inner city venue - comfy

Customer review rating 4.3/5

Heather B. Friends - 04/09/2019 AccorHotels review

relaxing, good service, liked the valet parking, nice breakfast, nice bed and bathroom. One idea: when you have twin beds maybe 2 spare blankets instead of one. One of us used a coat, because we woke cold in the night - until the ac warmed up.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton
Customer review rating 4.3/5

T Families - 03/09/2019 AccorHotels review

A lot smaller than Rotorua Novotel, we didn’t even stay, stayed for 15min and got a call to go home cause of a family emergency

Dear Ms. B., Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton
Customer review rating 4.3/5

Doug R. Couples - 03/09/2019 AccorHotels review

Very enjoyable. Staff helpful, room very pleasant and cosy. Clean and tidy. Surrounds looking good.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Wonderful service

Customer review rating 4.3/5

Anonymous Couples - 03/09/2019 AccorHotels review

Very helpful and friendly staff.

Dear Ms. F., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

great staff.

Customer review rating 4.3/5

Brian W. Business - 03/09/2019 AccorHotels review

very enjoyable. I will stay again.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Room change needed and room service unsatisfactory

Customer review rating 4.3/5

Tania N. Families - 03/09/2019 AccorHotels review

We arrived at 7pm with tired children and found that our rooms had been changed after booking mi hrs ago and requesting rooms on the same floor(together) 6 rooms for a wedding!!! Then room service was disappointing taking longer than told!!!

Dear Ms. N., Thank you for taking the time to tell us about your experience at the Novotel Hamilton Tainui. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton

Great stay

Customer review rating 4.3/5

Jennie L. Families - 03/09/2019 AccorHotels review

Just loved our stay for one night - beautiful room and beautiful breakfast

Dear Ms. L., We very much appreciate your comments regarding your stay at the Novotel Hamilton Tainui. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dick Breukink General Manager Novotel and Ibis Tainui Hamilton
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