Hotel - ibis Geneve Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Geneve Centre Gare Hotel

4.0/5 566 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 20  CHF
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 64 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Toilets
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,979 reviews

Our guest reviews for ibis Geneve Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 566 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Re Business - 10/03/2019 AccorHotels certified review
« Small rooms »

The rooms were awful. My room was extremely hot. There was no space for luggage. No outlets near the bet. The safe was old and difficult to use. The bathroom sink had no space. The front desk would not let me take a wine glass to my room, that was annoying. At night there was only one person in the hotel and so could not help with luggage. The breakfast was awful, no eggs. Limited selection. The german receptionist was great though!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

Business - 03/03/2019 TripAdvisor review
« One person at the reception may create trubles »

I'm somehow Accor addicted (Platinum member since 2010) and I know what I have to expect by ibis standards vs other brands of the group (Sofitel, Pulmann, Novotel, Mercure, etc...). So, nothing to say on the overall standards (e.g. breakfast); moreover, the rooms are even above typical ibis standards. The problem I had this time was that during the afternoon there was only one person at the reception who was also in charge to serve the bar. Therefore, I was waiting to get a beer, but dozen people were checking out at the same time and I waited 30mins (!) to get a simple beer. Without such an issue, I'd rated 4.

Our hotel has responded to the review
Our hotel has responded to the review

Dear christianlQ8870PV, Thank you very much for staying with us and for sharing your experiences. Your opinion is very important to us, as we strive to provide a superior and flawless service experience. Concerning, the waiting problem, know that this is not our habits and that was an exception, please accept our apologies. Regards, ATIF Amal

Patrick Business - 02/03/2019 AccorHotels certified review
« Overpriced »

Bad arrival. Waiting time 30 minutes by check in. I got the special care room on the bottem floor. No socket next to bed for electrical device. Window abovea smoking area outside. Breakfast tasteless

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Edouard - Front Office Manager

Thomas Business - 28/02/2019 AccorHotels certified review
« Good experience »

Friendly staff, quick check-in and check-out, comfortable room, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS ASGER K., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edouard - Front Office Manager

Ikushi Business - 24/02/2019 AccorHotels certified review
« Neat and clean accomodation with friendly staff »

Good with Ibis standards + very helpful staff for visitors; Breakfast was nice if we stay just for one or two days. However, some variety or modificaton should be there for guests staying for a whole week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IKUSHI O., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Fiona Business - 24/02/2019 AccorHotels certified review
« Excellent »

All was great. Room was small but everything I needed was there. It was clean and tidy. The location is ideal if you are new to Geneva and happy to walk. Unexpected surprise to be given a free travel pass on check in. Breakfast was great. No complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA A., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Boris H. Business - 21/02/2019 AccorHotels certified review
« terrible »

rooms were 27 degrees, the airco was not working and the front desk told me that I should open a window at night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr h., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

Kim Business - 17/02/2019 AccorHotels certified review
« Clean, efficient hotel, a little hard to find »

Generally we were quite satisfied. For me it is frustrating not to have tea/coffee facilities in the room, but this is quite common in Switzerland. Breakfast was good but could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edouard - Front Office Manager

Ade Friends - 17/02/2019 AccorHotels certified review
« one night stop over with friends »

Friendly and knowledgeable reception. Clean rooms. Great choice at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edouard - Front Office Manager

Anonymous Business - 14/02/2019 AccorHotels certified review
« Less than average quality »

Very small room, noisy and discomfortable bed, average breakfast and low quality food service. (nothing is fresh) Helpful and nice employees though!

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Edouard - Front Office Manager

David F. Couples - 12/02/2019 AccorHotels certified review
« The staff (particularly Anabelle was amazing) »

Service level very good. Very supportive

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID F. GARCIA, We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Brian Couples - 01/02/2019 AccorHotels certified review
« Fine »

Clean, comfortable and well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Anonymous Business - 01/02/2019 AccorHotels certified review

Very smooth and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAUDIA P., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Robert L. Business - 01/02/2019 AccorHotels certified review
« As ever with all Accor I have stayed in Very professional and efficient service. »

In Geneva on business the hotel and staff satisfied all my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT L., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

G. S. L. Business - 30/01/2019 AccorHotels certified review
« Good but not great experience »

My room was very small and therefore a bit uncomfortable. But it was clean and I slept well. Question: I think I left a small bag containing a few pairs of earrings in it. Did you find it? If so, please email me at: G.… or text/call me at +1… Thanks, Gabby Stern L. (I was there night of Jan. 27, checking out Jan. 28. The reservation was probably under "G. Stern."

Our hotel has responded to the review
Our hotel has responded to the review

Dear STERN G., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Bowen Couples - 18/01/2019 AccorHotels certified review
« Good room but not so closed to train station »

We booked a room for three (one double bed and one single bed), the room is nice which is normal level as other ibis. Like I said it's not so closed to the train station, you need to walk (with your luggage) about 7-10 minutes. What's more, almost all public WiFi need a local mobile phone number, you could request a WiFi access code from the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOWEN L., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Thomas Business - 18/01/2019 AccorHotels certified review
« Very small room that is badly impacted by road and rail noise »

Very small room that is badly impacted by road and rail noise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

X Business - 15/01/2019 AccorHotels certified review
« Satisfied »

Second stay here. Satisified and will return. Only complaint is that the room was far too hot (a characteristic of Ibis hotels!) even after turning the thermostat down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA P., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Susan Couples - 15/01/2019 AccorHotels certified review
« Wonderful stay »

We enjoyed our stay very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN H., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Janaina C. Families - 13/01/2019 AccorHotels certified review
« Excelent Place and Staff »

The place has a good location, spotless clean and new. The staff are amazing and friendly. The room is very tidy and clean. The breakfast is excelent as well. I was very pleasurable to stay at Ibis Geneve Centre Gare

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANAINA LUCIANA MONTEIRO DA C., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

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