Hotel - ibis Geneve Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Geneve Centre Gare Hotel

4.0/5 541 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed 20  CHF
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 64 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Toilets
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,801 reviews

Our guest reviews for ibis Geneve Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 541 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 13/11/2018 AccorHotels certified review
« A great stay! »

Very good - especially the staff - very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW S., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Anonymous Solo - 11/11/2018 AccorHotels certified review
« As always, warm welcome, comfortable room, excellent service »

Staff are always welcoming, helpful. Room comfortable, good amenities. Breakfast good. It is especially good that the staff remember any individual preferences, such as in my case, a room on the quieter side of the hotel, away from the main road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PERVIZ S., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Anonymous Solo - 08/11/2018 AccorHotels certified review
« Soddisfacente »

Everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, Serena LO VERSO Assistant Manager

Anonymous Business - 05/11/2018 AccorHotels certified review
« Nice small hotel close to the train station »

The staff was very helpful. The rooms were small but clean. Very convenient location. Surprisingly quiet. Would have been nice to have coffee in the room/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Anonymous Business - 02/11/2018 AccorHotels certified review
« Good »

Good and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIHAIL P., We very much appreciate your comments regarding your stay at the ibis Gencve Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Josephine M. S. Families - 01/11/2018 AccorHotels certified review
« Not good »

I* stayed at the hotel in the middle of September for ten days - I did not take breakfast because I considered too high and I went down to Manor for the same breakfast at CHF6.00. Otherwise the experience was good. This time I came with my daughter: there was inadequate heating in the room, we were cold, on one occasion the bathroom flooded, the bathroom sink had no working plug, we were left without plastic beakers in the bathroom for two days and there was no grab rail in the bath to assist in getting out of the bath. Not my best experience of Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

Al Solo - 01/11/2018 AccorHotels certified review
« Wonderful service »

Had a great time staying here. Had the absolute best service from the two guys working behind reception on my first night. I can only remember one of the two names which was David. Was made to feel very welcome and they couldn’t do enough to help me. Would recommend !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALED A., We very much appreciate your comments regarding your stay at the ibis Gencve Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Etienne H. Business - 26/10/2018 AccorHotels certified review
« Almost perfect for the price »

Just some noise in the street... (room 107). Special congratulation for the reception personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur H., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et particulièrement le staff et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur H., nos salutations distinguées. Serena LO VERSO Assistant Manager

Michael Business - 25/10/2018 AccorHotels certified review
« Very friendly staff and very nice hotel »

The staff in the hotel has been extremely friendly and polite. Absolute top. The rooms have been a little bit small but very clean and satisfying. Maybe Roomservice would be nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Serena LO VERSO Assistant Manager

M. R. Business - 19/10/2018 AccorHotels certified review
« simple and well located »

everything was good and clean. easy walk to train and downtown. good breakfast. nice to get the transportation voucher

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. M., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Yves B. Solo - 18/10/2018 AccorHotels certified review
« Good with some reservations »

I checked first by internet on the price, listed as CHF 125: I was disappointed when a telephone reservation set the price at about double. The outside entrance to the hotel is dangerous for elder persons like me (94): 5 steps to walk without banister. A fixed holder in the bathroom would also have been helpful. Otherwise, the room was pleasant and the concerge very -pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Josephine M. S. Solo - 16/10/2018 AccorHotels certified review
« Very central very pleasant and helpful staff, but the enytrance, I hope that they will have finished before I arrive on the 24th October »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Natalia V. Families - 16/10/2018 AccorHotels certified review
« GREAT LOCATION, PROFESSIONAL REPRESENTATIVES ON ALL LEVELS. »

We had a wonderful 4 days in Geneva. with a feeling of the miniature, but HOME, that we came back to every evening... The Front Desk managers were all highly professional, that even , when we were surprised, why our room was not taking care .. they were very polite to ask, if, by any chance, we placed that sign on a door, and, yes, we did...( we were too in a rush that morning... to read the other side...it is the same "DO not disturb" , just not in English...so, OUR mistake, but, we did feel very welcomed, and, .. got everything, we needed: fresh towels, ...even got our nice bottle of wine opened ( with no charge).. The rooms are small, but comfortable, and it has everything you need for your short stay in a Great City.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Serena LO VERSO Assistant Manager

Anonymous Solo - 10/10/2018 AccorHotels certified review
« A gem of a hotel »

It was a good experience from start to finish. The staff were all very friendly, professional and extremely helpful. The room was well designed and immaculately clean. Only drawback, which seems to be the same in every hotel, is that there’s no electric socket and shelf near a mirror.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Serena LO VERSO Assistant Manager

Dj Business - 09/10/2018 AccorHotels certified review
« Found it to be noisy at night »

Wonderful, helpful staff. We had booked the Ibis opposite the station but were told that we had to go to another site. Road works, all around entrance. Very noisy guests and outside on street as well. No tea making facilities or complimentary water bottles. Jo was helpful with jars of water. Breakfast was nice. Just very tight small reception dining area. Rooms were clean. Single bed very small. Poor taste of the decor in hallways and walls. Not a business hotel. Had 3 on website and also phoned but was not told it was not next to station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINESH J., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serena LO VERSO Assistant Manager

Rob W. Friends - 09/10/2018 AccorHotels certified review
« Comfortable, clean, modern, great location »

Fantastic. Within walking distance of everything. Clean, comfy, modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROB W., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Business - 09/10/2018 TripAdvisor review
« Good location »

Nice hotel with relatively small rooms, very good location, short walk to train station. Friendly and helpful staff, clean, comfortable bed. Just one warning - do not take room 104 (weird layout with dark "balcony" and without actual window. Besides that, good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AndrewP, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

Jill Couples - 02/10/2018 AccorHotels certified review
« Pleasant stay at IBIS Geneva »

Staff were friendly and helpful. Unfortunately the works on the sewer outside left an unpleasant smell but that was outdoors and will no doubt be resolved once the works are complete.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Serena LO VERSO Assistant Manager

Ashley Business - 02/10/2018 AccorHotels certified review
« Clean, convenient and Comfortable hotel with Friendly Staff »

I have stayed at multiple Ibis properties, and this one twice now. The staff is friendly and helpful. The rooms are clean and comfortable. The breakfast is quite good. There is even a little bar for evenings if you want a drink or a snack. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEVIN Z., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Terry Couples - 29/09/2018 AccorHotels certified review
« ok »

No free coffee Bathroom was too small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

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