Hotel - ibis Geneve Centre Gare
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Geneve Centre Gare Hotel

4.0/5 506 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 20  CHF
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 64 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Toilets
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.2/5 AccorHotels Rating 1,547 reviews

Our guest reviews for ibis Geneve Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 506 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Zhengzhu L. Families - 14/07/2018 AccorHotels certified review
« forced me to pay breakfast »

I booked room through booking.com in April which included breakfast. But when I arrived in ibis to check in on July 3, front desk told me that my booking was cancelled. I was really shocked because I have never cancelled my room, how ibis canceled my booking without a notice. In fact my room was ready in ibis on that day when I arrived but front desk insisted that I should pay breakfast if I want that room. I have no way as It was raining hard outside and have to accept his request. I trust and respect ibis and that's why I have chosen it. My trip covers 11 countries and I have booked 15 hotels, no any hotel canceled my booking without notice. I request refund of my breakfast which is about 100 US dollars.

Mohamed Business - 14/07/2018 AccorHotels certified review

Ok. One day I didnt get towels.But the reception guy resolved it immidiately. Night receptionist was extremely helpful.

E. M. Families - 13/07/2018 AccorHotels certified review
« Very good and front desk were so helpful »

Our room was lovely and clean. The magic cleaning staff made our beds and changed our towels. We cannot speak highly enough of the front desk. Everyhotel should have staff like yours and they helped us with everythingand nothing was to much trouble.

Hm C. Families - 12/07/2018 AccorHotels certified review
« Relax stay »

The room is ok size. Floor has carpet. Strong air cooler. Comfortable stay

Philip W. Couples - 12/07/2018 AccorHotels certified review
« Feel comfortable »

Clean place. Good service. Silence and enjoyable in the hotel.

Beverley S. Couples - 12/07/2018 AccorHotels certified review
« Fantastic friendly service »

We stayed for just one night and the welcome was superb. Super friendly and helpful staff. Room was very clean and compact but ideal for us. Breakfast buffet great and good variety - we loved the egg cooking machine!

Joyce C. Couples - 11/07/2018 AccorHotels certified review
« overall good »

Just a little comment about the towels, they have kind of oily smell and Ibis Milano has that problem too. Perhaps the laundry of towel laundry should improve.

Seow M. C. Families - 10/07/2018 AccorHotels certified review
« Clean and near the train station »

Courteous staff. Room and toilet are new and clean. Safety points: Floor of shower cubicle can be quite slippery during shower. Window next to shower cubicle can be accidentally opened and there is not window grille, during shower. It would be better to provide free coffee and tea facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEOW MEI C., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Nermina Solo - 09/07/2018 AccorHotels certified review
« good comfort, clean, excellent breakfast »

I have no objection . Close to centre of the town, polite stuff, good food, especially cappuccino the best ever taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nermina Z., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Paul Solo - 08/07/2018 AccorHotels certified review

Everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul N., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

W B. Families - 08/07/2018 AccorHotels certified review
« Nice hotel, good location and very helpful staff »

Very good. Clean hotel and friendly, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear WESLEY R B., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Fenny C. Friends - 08/07/2018 AccorHotels certified review
« Okay »

It was not too far from the train station but not exactly close either. I stayed in the triple room. The room is small but okay. It will be better if coffee/tea making facility is made available in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FENNY C., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serena LO VERSO Assistant Manager

Richard E. Solo - 08/07/2018 AccorHotels certified review
« Problem well dealt with »

I stayed one night either end of a cycle tour of the Alps. I arranged in advance for my cardboard bike box to be stored whilst I was away but when I returned on the 5th July it had been mistakenly thrown out, which potentially would have made it hard for me to return my bike home by plane the next day. The manager, however, made up for the error by tracking down another box at a bike shop and then driving to collect it for me. He was extremely apologetic for the original error. We all make mistakes but it is how they are put right which is important. This has made me more favourable to Ibis than before the mistake was made. I found the hotel room good value as I usually do with your brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD E., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Anonymous Families - 06/07/2018 AccorHotels certified review
« All our needs were met »

Very small room for 3 people. USB plugs did not work and there weren’t enough regular plugs for all our electronics. Breakfast was great for 16chf and it was cheaperyto buy on arrival than when we were booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHARINE HELENE Z., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Terry H. Couples - 28/06/2018 AccorHotels certified review
« Location very noisy due to traffic »

Our hotel room was nice but missing some key elements: no fridge, no hand towels, only one key to the room so if one of us went out they couldn't take a key or the power went out. The blow dryer wasn't very good. Staff was extremely friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERRY LYNN H., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Gare. Fridge or mini-bar are not our brand standard. Next time ask to reception to get 1 more key. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serena LO VERSO Assistant Manager

Ian L. Couples - 28/06/2018 AccorHotels certified review
« Not good value »

A basic, 2 star hotel. Clean but a very small room. No breakfast included despite 3+ star prices (after our Accor discount).

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT L., Thank you for taking the time to tell us about your experience at the ibis Genève Centre Gare. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Serena LO VERSO Assistant Manager

Ann L. Couples - 26/06/2018 AccorHotels certified review
« Disappointed »

The staf are very friendly, efficient and polite. The hotel is clean, bright and very busy. i asked for a quiet room and did get one. But the room was very very small, one chair. The bathroom was very small and for a lady to use the toilet, you had to have your arm over the sink and slide in to sit down. You could not sit sideways as your knees hit the shower screen. It hurt my back for every day of our short three day stay. The shower has no shampoo but this was refilled upon telling reception. The shower floor getting out is a nit slippy but worse, there is no grab handle. We older people need to be able to hold on to something when on a wet floor. The towels are very thin and cheap. One towel per person. The bed was comfortable. The safe deposit is too high up. I had to stand on a chair to try and reach it to input the code. For the expensive cost5, yes we were disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Serena LO VERSO Assistant Manager

Molly Couples - 24/06/2018 AccorHotels certified review
« Good stay. »

The room was adequate for our needs. The room was small but the bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOLLY H., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Graeme W. Business - 23/06/2018 AccorHotels certified review
« Pleasant staff but noisy »

Checking in was simple and the staff were very pleasant. Room was small but clean, functional and did what it needed to do, apart from the shower not having enough of a screen to not soak the floor. Roadworks outside were noisy but outside of your control, may they end soon!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRAEME MR W., We very much appreciate your comments regarding your stay at the ibis Genève Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Serena LO VERSO Assistant Manager

Anonymous Solo - 18/06/2018 AccorHotels certified review

Hotel is very clean and quiet, convenient and good value. Biggest concern was lack of electric outlets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Serena LO VERSO Assistant Manager

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