Hotel - Mercure Strasbourg Centre Gare Hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Gare Hotel

3.5/5 455 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 9  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • STRASBOURG
  • Languages spoken at the hotel
    • German
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

From our spacious rooms, choose a double or room with twin beds to suit your needs. Enjoy added comfort and more services with our Privilege Room.

  • 68 rooms
  • 30 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 979 reviews

Our guest reviews for Mercure Strasbourg Centre Gare Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 455 reviews
G. Business - 24/01/2019 AccorHotels certified review
« Very nice staff, rooms would need a little modernisation »

It is always nice to come to your hotel but with the time I think you should do something about the rooms, especially the bath room (shower etc.) taking into account the price you pay especially during Plenary Sessions. A refrigerator would be welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verena G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A Business - 20/01/2019 AccorHotels certified review
« Good stay »

Very good, as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Colin Couples - 18/01/2019 AccorHotels certified review
« Convenient and comfortable »

Hotel is close to the station and comfortable. Quiet room and good night's sleep breakfast good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simon S. Couples - 07/01/2019 AccorHotels certified review
« Warm and friendly staff »

Staff made the difference. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lee L. Families - 19/12/2018 AccorHotels certified review

We were greeted warmly upon arrival and was communicated that one of the rooms out of 2 were ready. We were also told that our rooms would be side by side, however, it appeared that when we came back some hours later for the second room, it was not given side by side. Apart from this statement which was not clear, the staff was friendly and helpful in other ways. On Sunday, we notice the front doors will not open. This is a good safety practice and I applaud this for safeguarding the guests. This is much appreciated. On Monday morning, we needed to go for the train quite early and we were at the lobby before 6 am. We think it is great to see at least one staff who could attend to us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irine lee L. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul B. Couples - 17/12/2018 AccorHotels certified review
« As expected »

It was fine and met our requirements

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alvyda N. Business - 16/12/2018 AccorHotels certified review
« very good »

Convenient room, coffee / tea amenities, excellent breakfast with broad variety of food, helpful personnel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvyda N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andy Business - 17/11/2018 AccorHotels certified review
« Very good »

Really friendly and competent staff - central location - rooms could need an upgrade though

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Piers Business - 09/11/2018 AccorHotels certified review

Helpful pleasant staff. Room are clean and tidy. Rooms are too hot, and opening the window makes them too noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piers C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ersin A. Business - 09/11/2018 AccorHotels certified review
« Great but very hot temperature in the room »

Everything was ok, but the room was too hot at night. Air con didn’t make any difference!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ersin A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Aa Business - 07/10/2018 AccorHotels certified review
« Good »

Good experience

Anonymous Business - 05/10/2018 AccorHotels certified review
« convenient »

convenient to the station. polite and nice staff. no restaurant for dinner.

Klm Couples - 04/10/2018 AccorHotels certified review
« Nice stay, bathroom and heat/air need improvements. »

Our stay was very nice. We had room 506, the privilege room. Nice and spacious, amenities for the room were lovely. The bed was nice and comfortable. Our complaints relate to the heat and air system and the shower. The unit by the door for heat and air didn’t work properly. All it did was blow lukewarm air when we wanted the room cooler so we couldn’t use it at all. Also the shower is in desperate need of attention. It leaks all over the floor and at first of course we didn’t know this so when I stepped out I slipped and almost fell. It was a large puddle on the floor. To me this is a huge liability issue. What if someone slips and cracks their head on the tile? It’s a lot of water that leaks out.

Birgir Business - 22/09/2018 AccorHotels certified review
« Just great »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Birgir S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andrea Business - 08/07/2018 AccorHotels certified review
« Good »

Extremely Good and friendly service, even though the premises are somewhat dated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 04/07/2018 AccorHotels certified review
« Staff very friendl6 and helpful »

Quite relaxing and made very welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear ginny d., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Antonio E. H. Solo - 02/07/2018 AccorHotels certified review
« It was perfect »

All your hotels are very confortable , the staff is very nice , it s a pleasure staying there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paul Couples - 13/06/2018 AccorHotels certified review
« Good Position and rooms but hotel services lacking »

The hotel is in a good location just a short walk to the old city and across the road from trains, trams and buses. Room (212) was clean and adequate however the towels were beyond their use by date and breakfast was good. We found getting a drink at the bar difficult. Had to request service at reception twice and left on another occasion without getting served.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. You will find additional points on your loyalty card LECLUB, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fortin Fréderic

Vetinari Business - 20/04/2018 AccorHotels certified review

Good - as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fdamtx Business - 28/03/2018 AccorHotels certified review
« SATISFAIT »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Strasbourg Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates