ibis Sydney World Square Hotel 3 stars

TripAdvisor rating 3.5/5 2,093 reviews
ibis Sydney World Square
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+ 21 Services
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Hotel extras

  • CBD location, walk to Darling Harbour, Chinatown, ICC, Pitt St Mall

  • Wifi, security lockers, safety deposit box, mini fridge

  • IBISTRO open for breakfast and dinner

  • 24hr Grab it & Go menu

  • Boardroom facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORD SMITH
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Sydney World Square

382 -384 Pitt Street
2000
sydney
australia

Tel: +61292820000

Fax: (+61)2/82673100

Contact email

Check-in from 14h00

Check out up to 11h00

  • GEORGE STREET :   GOULBUM STREET 5 MIN. HOTEL

  • PITT ST. :   WILLIAM STREET CITY EXIT

  • PITT STREET :   NTH SYDNEY 290 QVB BUILDING

  • PITT STREET. :   STHERN CROSS DR CITY

  • PITT ST :   GRT WESTERN MW CITY EXIT

  • PITT STREET :   STH COAST LINE CENTRAL STATION

  • PITT STREET. :   STHERN CROSS DR CITY

  • By plane

    SYDNEY KINGSFORD SMITH At 7.9km / 4.91 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.6km / 0.37 miles

  • By train

    MONORAIL At 0.1km / 0.06 miles

  • By train

    SYDNEY LIGHT RAIL At 0.1km / 0.06 miles

GPS :-33.877822, 151.207591

Currently, close to our hotel

The Powerhouse Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 813 m

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 835 m

The Australian National Maritime Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 1.2 km

Pacific Gallery, Sydney, visit

From 01/01/2012 to 31/12/2019

At 1.3 km

The National 2019

From 30/03/2019 to 21/07/2019

At 1.3 km

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 1.3 km

Sculpture by the Sea

From 24/10/2019 to 10/11/2019

At 6.6 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 18 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 32 km

Our accommodations

Tastefully appointed and recently updated, guest rooms at ibis Sydney World Square provide everything needed for a comfortable stay. Each of the hotel's 166 guest rooms features contemporary décor and stylish design, with the new ibis SweetBed, new beddin g and new towels. Guests staying at this impressive Sydney hotel can enjoy a great range of amenities, including high-speed broadband access, a flat-screen LCD TV with in-house movies, air-conditioning, a mini fridge, and a modern ensuite with hairdryer.

Standard Room 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room 1 Double and 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Family Room 2 King Beds

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

IBISTRO

Type of cuisine: International

Enjoy breakfast at iBistro, offering a full hot buffet breakfast daily, self serve espresso machine and freshly made pancakes. Come back for dinner and select from our seasonal a la carte menu whilst enjoying the city lights from our terrace

IBAR

Photo non contractuelle / Strictly non binding

Enjoy a drink or two at our modern iBar located on the ground level, amongst the vibrant lobby atmosphere

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Sydney World Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

6,498 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

2,093 reviews

Great city location and good price - but avoid the parking rip off.

TripAdvisor rating 3.5/5

Gordon W Couples - 15/06/2019 TripAdvisor review

We have stayed at this property a few years ago because of its location. We returned this year and found it was still as good as ever. Nice rooms in a great location. BUT if you are driving the hotel parking could only be described as a rip off. We were quoted $55 by the hotel for Monday evening to Tuesday morning. Instead we booked parking close by online at just $21.

Comfort and convenience

Customer review rating 4.1/5

Jtgilders Business - 11/06/2019 AccorHotels certified review

In the heart of the city, good rooms always comfortable and clean, helpful service from desk and everyone else. positioned to great food and within walking distance of everything

Dear Juliana Gilders S., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Everything was exactly as I expected

Customer review rating 4.1/5

Margaret W. Business - 11/06/2019 AccorHotels certified review

Comfortable room with everything I needed for a short business trip.

Dear Margaret W., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Mr

Customer review rating 4.1/5

Billie R. Families - 10/06/2019 AccorHotels certified review

I am quite disappointed with the room cleaning. We understand that we request the room for early check in. But then when we enter the room. The room is not clean. The mugs are not clean. Coffee stain in my cups, like never clean before. The other room, there is a welcome letter for the guest before us. Even they left some gift from the guest before.

Dear Billie r., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

convenient to everything

Customer review rating 4.1/5

Kerrie Business - 10/06/2019 AccorHotels certified review

a quick walk from Central Station and handy to Chinatown. Stayed 2 nights for a conference. Room was adequate and staff friendly

Dear Kerrie O., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Excellent

Customer review rating 4.1/5

Sheila Solo - 10/06/2019 AccorHotels certified review

Had a comfy stay and excellent service from staffs

Dear Sheila P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Affordable hotel.

Customer review rating 4.1/5

Anonymous Families - 09/06/2019 AccorHotels certified review

Price is good, room was quiet and comfortable. My only concern was cleanliness. Toilet was not cleaned everyday and I felt the bedsheets are not fresh when we checked in.

Dear Alfredo V., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Not a good experience

Customer review rating 4.1/5

Mark Families - 09/06/2019 AccorHotels certified review

Hi . We booked two rooms. The tv remote didn’t work in one room and we asked three times to get it fixed over a Eight hour period. The light in one bathroom did not work. We had to use our phone lights. The breakfast was unsatisfactory. One guest said that it was the worst breakfast that he had in five weeks (just travelled thru Europe). The scrambled eggs were like slop. Would not recommend this hotel to anyone and won’t be staying there again. Regards Mark.

Dear Mark F., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am we let you down; please allow me to express my sincerest apologies. The team and I have review your review and have taken action to ensure this does not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Super close to everything, excellent room, parking station also very convenient at Secure Parking closeby.

Customer review rating 4.1/5

Pete Business - 09/06/2019 AccorHotels certified review

Very convenient, walk to everything, excellent room, also Secure Parking very closeby.

Dear Peter A., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Clean and comfortable

Customer review rating 4.1/5

Christine Business - 09/06/2019 AccorHotels certified review

The room was nice and clean. The reception staff were friendly.

Dear Christine H., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Miss

Customer review rating 4.1/5

Amy Solo - 09/06/2019 AccorHotels certified review

I found the room to be very clean ,warm and welcoming. The staff were nice too

Dear Amy H., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Comfortable stay

Customer review rating 4.1/5

Lye Families - 08/06/2019 AccorHotels certified review

Staff were helpful and the room was adequate. However the kettle was rusty and it didn't seem like there was another kettle that wasn't.

Dear Lye Shiun N., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will follow up on the kettles. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

seedy

Customer review rating 4.1/5

Sam Business - 07/06/2019 AccorHotels certified review

Leak in room/air con. Kept leaking all night.

Dear Samuel Paul N., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will follow up on the AC leak. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Staff excellent, property a little tied overall good value for money

Customer review rating 4.1/5

Bruce T. Couples - 07/06/2019 AccorHotels certified review

Pleasant and helpful staff. Comfortable rooms and good value for money.

Dear Bruce T., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Great location and value for money

Customer review rating 4.1/5

Adrian H. Business - 06/06/2019 AccorHotels certified review

I am very happy with my stay, staff were helpful and professional and the room was modern and tidy.

Dear Adrian H., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Reasonable and comfortable

Customer review rating 4.1/5

K. K. M. Solo - 06/06/2019 AccorHotels certified review

Good location. The room very clean and the front desk staff very helpful!

Dear Kwong M. K., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Location was good and it was clean and tidy

Customer review rating 4.1/5

Jo Friends - 06/06/2019 AccorHotels certified review

Our first room was 1007, we asked to swap on our 2nd day as it was like sleeping with a jet engine in the room (I would suggest you use it as a storeroom and not for guests). The lady at the counter was most helpful, no complaints at all with the service when moving rooms.

Dear Joanne P., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor

Ok.

Customer review rating 4.1/5

Anonymous Friends - 05/06/2019 AccorHotels certified review

The rate was good compared to many other places and the location is both good and bad. Close to many key locations, but also surrounded by massage parlours and gentlemen’s clubs. The room was ok, but not great. Again, you get what you pay for.

Dear Toni L., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Not up to Ibis standard

Customer review rating 4.1/5

Don C. Couples - 05/06/2019 AccorHotels certified review

We have stayed in Ibis hotels in Aberdeen, SYDNEY Airport and Novatel York as well as Mercure Paris. This was our worst experience ever in the last 5 weeks travel. Breakfast was terrible, went outside and purchased elsewhere. Will not be staying at your hotel again. Even on the 17th floor it was noisy from the streets below.

Dear Donald C., Thank you for taking the time to tell us about your experience at the ibis Sydney World Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry we wee not given an opportunity to assist you for breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michelle Taylor

Problems with shower but appreciated reolsution

Customer review rating 4.1/5

Anonymous Business - 05/06/2019 AccorHotels certified review

I was cold the first night. frustrating to not be able to adjust heating from the room. cold shower one morning but appreciated apology and bottle of wine to recognise the inconvenience. staff very friendly and helpful. Reception staff make me want to stay again - home away from home.

Dear Katja M., We very much appreciate your comments regarding your stay at the ibis Sydney World Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Taylor
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