Hotel - Mercure Curitiba Batel Hotel
Mercure Hotel Mercure Hotel

Mercure Curitiba Batel Hotel

4.0/5 1,232 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 24:00
    • Opening hours : Week-end 00:00 - 24:00

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

You can choose between different categories: Classic; Standard with lounge and kitchen; Superior with lounge, kitchen and bathroom with bathtub; Superior Deluxe with 2 bedrooms, lounge and kitchen, as well as the VIP Superior and Duplex Suites

  • 166 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • Telephone
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • DDI - Direct Dialing In
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,421 reviews

Our guest reviews for Mercure Curitiba Batel Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,232 reviews
Renata Couples - 15/10/2018 AccorHotels certified review
« Very Good! »

Great room! The only problem was the parking area, a lot of cars and only one driver to attend all the clients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will send your comments to our parking administrators, so that they are aware of the ocurrance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

Els V. D. Business - 13/10/2018 AccorHotels certified review
« Very pleasant and good service »

Great breakfast, good and helpful. Good place to be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Van D., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

Fernando E. Business - 05/10/2018 AccorHotels certified review
« Fantastic »

I always have a great experience. The staff is very kind and at the same time very professional At this time I want to congratulate Carla that is always smiling and very kind at the reception. Always looking to help and make the the checkin a very good moment I also want to congratulate Senhora Rosi that is always serving with excellence and make the breakfast happier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you in particular for mentioning Carla and Rosi, we will let them know of your compliments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

Rafael H. Couples - 23/09/2018 AccorHotels certified review

Great room and service, however the bathroom had 2 problems, when showering all of the water comes out, and the wc had some problems

Our hotel has responded to the review
Our hotel has responded to the review

DearMr. H., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We very much appreciate your comments regarding the issues you experience in the room bathroom, and have already forwarded them to our maintenance department, so that they can be fixed ASAP. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

Ricardo C. Business - 17/09/2018 AccorHotels certified review
« Renovated Rooms »

Very nice staff. Hotel location is very good and renovated rooms are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very happy that you liked our new rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

afantinato Business - 16/09/2018 TripAdvisor review
« I`ll never be back at this hotel »

1) At check in they tried to charge more than agreed during booking via their web site.2) Parking is charged in advance from another company. No more responsibility from the hotel.3) No iron available to press shirts....UMBELIEVABLE.4) Hotel under refurbished process...a lot of dusty on corridors and rooms.

Anonymous Business - 04/09/2018 AccorHotels certified review
« Receiving a survey from another person is not GDPR compliant »

I stayed at Mercure Curitiba on April 2018 (not the best journey I had) but I've received a new survey from a supposed stay at the end of August. This time seems you've mixed email addresses and send me the survey from another person: Maria Fernanda J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Cristina, I am so very sorry that you got a survey intended for someone else. I already forwarded your reply to our front desk department to check how this could have happened and to prevent it happening again. Again, thank you for letting us know of our mistake, and hope you'll give us a new chance next time you're back in Curitiba to prove we can give you a much better service. Best regards, Henrique Pena General Manager Mercure Curitiba Batel

Murilo Business - 03/09/2018 AccorHotels certified review
« Excelente hotel »

Excelente hotel

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Senhor Murilo, É com muita alegria que agradecemos a sua hospedagem, percepção e avaliação sobre o nosso hotel. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Queira aceitar os nossos melhores cumprimentos. Atenciosamente, Henrique Pena Gerente Geral Mercure Curitiba Batel

Renan Families - 01/09/2018 AccorHotels certified review
« good »

Good, but the room need a retrofit. The windows has no acustic and thermal isolation. The furniture is very old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to share your feedback. We are currently undergoing renovations, changing all beds and all furniture to more modern ones, making sure we bring our hotel to much better standards! We hope to welcome you back to our hotel very soon, so you can see the new rooms! Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

William Business - 20/07/2018 AccorHotels certified review
« Top in Curitiba »

Business travel, comfort and class in the hotel. Wonderful corner near the library in the lobby. Accor Hotels: first!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Di T., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team! We are sure they'll love knowing their hard work pays off. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

Enrico Business - 18/07/2018 AccorHotels certified review
« When you feel like at home... »

Staff always friendly in a professional way, ready to help me for any requests... Great staff!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback, and we are very happy you feel at home in our hotel. That is the experience we strive for every single time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

G. R. Business - 13/07/2018 AccorHotels certified review

cleanness and staffs supports good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

Fabio B. Business - 09/07/2018 AccorHotels certified review
« Acceptable »

receptionist was prepared, acceptable the restaurant for dinner and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Henrique Pena Gerente Geral Mercure Curitiba Batel

Ricardo C. Business - 28/06/2018 AccorHotels certified review
« Very Nice Room »

Hotel located in verygood area. New rooms are very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ricardo, Thank you for taking the time to share your feedback. We are glad you enjoyed our new rooms, and we hope to welcome you back to our hotel very soon! Sincerely, Vagner Freitas Gerente Geral Mercure Curitiba Batel

P. Business - 22/06/2018 AccorHotels certified review
« Good people but bad hotel »

Elevator not working, room smelimg old. Good breakfast, good people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Mercure Curitiba Batel Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are currently undergoing renovations and replacing all furniture items, which will help with the musty smells. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vagner Freitas Gerente Geral Mercure Curitiba Batel

Aaron P. S. Business - 11/06/2018 AccorHotels certified review
« I like the atention and service of all Mercure Members »

Experience was good, service and member attention is outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vagner Freitas Gerente Geral Mercure Curitiba Batel

Jamil C. S. Business - 10/06/2018 AccorHotels certified review
« A good hotel »

No big problem during de stayng

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! We are currently undergoing renovations, and I'm sure you'll be very satisfied with our newly available rooms! Sincerely, Vagner Freitas Gerente Geral Mercure Curitiba Batel

Elio C. Business - 28/05/2018 AccorHotels certified review
« Excellent »

Excellence attendance in all the areas specially at the breakfast room every morning. The warm and kindness of the personnel at the breakfast room make my stay extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vagner Freitas Gerente Geral Mercure Curitiba Batel

Beatriz S. V. B. Business - 27/05/2018 AccorHotels certified review
« Great »

It was a great night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your comments regarding your stay at the Mercure Curitiba Batel Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vagner Freitas Gerente Geral Mercure Curitiba Batel

Paulo B. Business - 24/05/2018 AccorHotels certified review
« boa »

boa experiencia

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Senhor B., Agradecemos ter-nos dedicado o seu tempo para nos escrever após sua estadia no Mercure Curitiba Batel Hotel. Gostaria de aproveitar esta oportunidade para lhe comunicar sobre nossa reforma e em sua próxima hospedagem convidá-lo para conhecer nossos apartamentos protótipos. A reforma é grande, irá durar cerca de 2 anos, pois 100% dos aptos serão reconstruídos - acreditamos que assim poderemos lhe atender melhor num futuro próximo. Estamos ampliando as áreas do quarto e banheiro, além de atualizarmos a decoração e aumentarmos o número de tomadas disponíveis para seus eletrônicos. Aguardando seu breve retorno, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Vagner Freitas Gerente Geral Mercure Curitiba Batel

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