Hotel - Pullman São Paulo Ibirapuera
Pullman Hotel Pullman Hotel

Pullman São Paulo Ibirapuera Hotel

4.5/5 1,521 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 348 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 23 connecting rooms
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Minibar
    • Nespresso experience offered
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 6,239 reviews

Our guest reviews for Pullman São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,521 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Juan F. C. V. Business - 07/11/2018 AccorHotels certified review
« Awsome! »

The team is awesome. They make me feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Juan Felipe, Muito obrigada pelo tempo dedicado a nos avaliar tão positivamente! É uma honra receber seus elogios e ficamos felizes em saber que tenha tido uma sublime hospedagem, especialmente devido ao acolhimento da nossa equipe. Os colaboradores visam sempre oferecer uma verdadeira experiência Pullman aos nossos hóspedes e é gratificante ver que alcançamos esse objetivo e tenhamos feito se sentir em casa! Tenha certeza de que encaminharemos seus elogios a conhecimento de todos e que terão o maior prazer em recebê-lo nas próximas visitas! Até breve! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Ivo Business - 06/11/2018 AccorHotels certified review
« very noisy room near the elevator shaft »

i have arrived late from rio, have been placed into a noisy room near elevator shaft, which was "sold" to me as an upgrade. I had to use ear plugs to sleep, consequently missed my alarm clock and came late to a meeting in the hotel where i was a presenter. On the other hand I was allowed to check out late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Pullman São Paulo Ibirapuera. We feel sorry for the setbacks faced during your stay with us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do not hesitate to contact us so we can assist you immediately while with us. Your preferences for quiet rooms have been added to your profile so we can better serve you in the future. We appreciate your sharing your concerns, and it is our hope you will give us the opportunity to welcome you again and revert your impressions. Sincerely, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Cassio M. Business - 05/11/2018 AccorHotels certified review
« Excelent, except for the room temperature »

I always enjoy very much to stay at the Pullman Ibirapuera, but, unfortunately, despite the number of times I have mentioned, I think it's an absurd the hotel limit the comfort level of the room by obligating the minimum A/C temperature to be set at 19oC. There isn't a single night that I can sleep well. I always wake up in the middle of the night sweating because of the heat. I know it's not an equipment limitation because for a couple of lucky nights I got a room that I could set the A/C below 19oC. So, please, it isn't reasonable to limit the comfort level for a guest in such way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking a moment to share your thoughts with us. We are very sorry to acknowledge your dissatisfaction with the experience at Pullman São Paulo Ibirapuera. We apologize for the setbacks faced during your stay and rest assured your comments were transmitted to the Maintenance Manager for future improvement analysis. We hope to welcome you back soon so we can better accommodate you and revert your impressions. Best regards, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Attilio O. Business - 05/11/2018 AccorHotels certified review
« very good »

Same as above

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Attilio, Pullman is thankful for your great review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Anonymous Business - 05/11/2018 AccorHotels certified review
« Great hotel in São Paulo »

Very nice place for business people

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking a moment to share your thoughts with us! We are pleased to acknowledge your satisfaction with the experience at Pullman São Paulo Ibirapuera. We hope to be part of new remarkable memories on your next visit to the city. Looking forward to seeing you again soon! Best, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Anonymous Business - 02/11/2018 AccorHotels certified review
« n/a »

n/a

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive your feedback and to know that you have had a nice experience in our Hotel. On the other hand, we feel sorry for the setbacks faced upon your arrival. Please, let us inform you the check-in time is at 3PM and during your stay, we were fully booked. We worked our best to provide you with a room as soon as possible for your early check-in. We hope your upgraded Executive room was to your liking. We look forward to welcoming you back soon for an even better experience. Best regards, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Martin C. (. Families - 31/10/2018 AccorHotels certified review
« Superb family break »

Everything was perfect from start to finish. The Pullman Sao Paulo staff are the finest example of customer service and the facilities and food exceeded expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Martin, Thank you for taking a moment to share your thoughts with us! We are pleased to acknowledge your satisfaction with your family experience at Pullman São Paulo Ibirapuera. We hope to be part of new remarkable memories on your next visit to the city! See you soon! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Leticia G. Business - 29/10/2018 AccorHotels certified review
« Excellent. Modern, clean and cozy. »

Excellent experience in a modern, cozy and clean hotel. Excellent service and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sra. Letícia, Obrigada por dedicar um momento para compartilhar suas considerações conosco! Estamos muito contentes em saber da sua satisfação com a experiência vivenciada conosco graças às instalações, café da manhã e acolhimento da equipe. Esperamos fazer parte de novas recordações em sua próxima visita! Até logo! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Couples - 25/10/2018 TripAdvisor review
« A Modern and very confortable hotel with a very good restaurant »

located in front of Ibirapuera Park, with fast access to main routes to Congonhas airport. Modern and comfortable rooms , with a very nice restaurant and Bar.. Near several good museums and gastronomic options.

Our hotel has responded to the review
Our hotel has responded to the review

Hello 210marioantonios, Thank you for your evaluation! It is gratifying to receive your positive feedback. We are glad to know our location, accommodations and restaurant have contributed to your satisfaction! Hope to see you soon on your next visits! Thais Ghiro Customer Experience #FeelWelcome #PullmanSPIbirapuera

Anonymous Couples - 17/10/2018 AccorHotels certified review
« Excellent location and service »

Overall was very good. Only problem was that TV was not working well, on and off, I had to take the cable box out and place it over a chair during my whole stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive your feedback and to know that you have had a nice experience in our Hotel due to the attentive staff. On the other hand, we are sorry for inconveniences regarding the television system. Rest assured your comments were forwarded to the Maintenance Manager and will contribute to future changes in the menu. Nevertheless, do not hesitate to contact us during your stay so we can help you promptly. We look forward to your next visit so we can provide you an even better experience! See you soon! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Juan H. Business - 16/10/2018 AccorHotels certified review
« Manager Danielle managed to turnaround a uncomfortable situation »

Friendly treatment/ quiet room / good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Juan, Thank you for taking the time to share your comments about your stay with us. It is an honor to receive your feedback and to know you had a pleasant stay due to the staff's attention, the accommodations and the Chef's delights. We are sorry about the setback during your check-in but we are happy to hear the Manager helped you promptly and treated the matter in the best way possible. Please do continue to trust in our hospitality for your next visits to São Paulo! We look forward to it! Best regards, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Germán A. Business - 14/10/2018 AccorHotels certified review
« There is room to improve »

When I go to Sao Paolo I always stay at this same hotel. It is near to all the places I have to go and ib a general sense it is a good hotel with good experience. This time two things happened: the TV was broken on room 1252 and I didn’t had a good place to sit and work on my computer. I travel on business and most of the time I need to work on my computer. I didn’t know where or how to find a good place with good chairs and desks to do this. One good thing that was improved was the new menu on the restaurant. I think there is room to improve, it is why I give this feedback.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to evaluate and share your feedback about your last stay with us. It is an honor to receive your comments and to know that you have had a pleasant experience in our Hotel. On the other hand, we are sorry for not meeting up to your expectations regarding the accommodations. Let us inform you we have other room types with different decorations and facilities that might please you more! Take a look at our website for more information and do not hesitate to contact us. Also, rest assured our IT department is already working on improvements for the WiFi service in the hotel. We look forward to your next visit! See you soon! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Anonymous Business - 14/10/2018 AccorHotels certified review
« Clean, comfortable and good friendly service. »

Very good overall experience. Comfortable. The food was good and the service was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Pullman is thankful for your great review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Stephane P. Business - 11/10/2018 AccorHotels certified review
« average »

service was good - personal is professional - but it lacks a bit of luxury - very average amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. p., Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive your feedback and to know that you have had a nice experience in our Hotel due to the attentive staff. On the other hand, we are sorry for not meeting up to your expectations regarding the accommodations. Rest assured your comments have been forwarded to our Managers for improvement analysis in the near future. We hope to see you again soon! Best regards, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Jorge R. Business - 08/10/2018 AccorHotels certified review
« Location is perfect as well as its friendly personnel. »

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Olá Sr. Jorge, Obrigada por dedicar um momento para compartilhar suas considerações conosco. Estamos muito contentes em reconhecer sua satisfação com a experiência vivenciada no Pullman São Paulo Ibirapuera graças à localização e à atenção da nossa equipe! Esperamos fazer parte de novas recordações em sua próxima vinda a São Paulo! Até breve! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Anonymous Couples - 08/10/2018 AccorHotels certified review

I like very much the size of the rooms , deluxe and junior suite . The only thing I was a bit upset is that the internet it wasn’t working on my TV room . Also the service sometimes it was to slow .. and they want me to pay at the same time instead in my check out, they were calling all the time to check the bill .. the rest it was all good and perfect . Gym , sauna , room it was perfect .

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We would like to thank you for your kindness in completing our quality assessment. It is an honor to receive your positive feedback and to know that you have had a nice experience in our Hotel. We are happy to know you enjoyed our accommodations, the gym and sauna. On the other hand, we apologize for the setbacks with your TV and internet service during your stay. Rest assured your comments were immediately forwarded to the IT analyst for improvements and corrections. Also, please let us explain, the staff was asking for you to settle your bill at each posting because you did not leave a deposit at the front desk during your check-in. When that happens, it is part of the procedure to charge every consumption separately, instead of charging it all to the room bill. We are sorry for not meeting up to some of your expectations. If there is any additional feedback you would like to give us, please do not hesitate to contact us so we can better serve you in the near future. We hope to welcome you back soon to provide you an even better experience! Regards, Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Andres F. D. M. Business - 02/10/2018 AccorHotels certified review
« It was an excelent experience. »

All personnel was extremely kind and gentle with me, i will recommend this hotel to all my colleagues above all others authorized by IBM. Only thing i have to say, it's the internet service on the room was very poor, i had to stay almost on the bathroom or near to the door to get good signal. That was the reason for not setting a 10 as the overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Diaz, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive your feedback and to know that you have a nice experience in our Hotel due to the attentive staff. We also appreciate your recommendation! On the other hand, we are sorry for the discomforts caused during your stay. We assure you the IT responsible for the internet is already aware of your comments and is working on improvements for the Wi-Fi connection. However, please do not hesitate to contact us during your stay so we can assist you promptly. We look forward to your next visit and hope to see you soon! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Luis A. Business - 30/09/2018 AccorHotels certified review
« As always I enjoy the experience at this hotel »

I have stayed at this location many times. When in Sao Paolo, it has been my home away from home. The front desk personel are the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking a moment to share your thoughts with us. We are pleased to acknowledge your satisfaction with the experience at Pullman São Paulo Ibirapuera, mainly due to the front desk staff's attention! It is a great honor to be considered your second home. We hope to be part of new remarkable memories on your next visit to São Paulo! We will be waiting for you! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Brian Business - 28/09/2018 AccorHotels certified review
« Great facility »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Brian, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

Kimberly B. Business - 26/09/2018 AccorHotels certified review
« Wonderful »

Very comfortable. Staff was extremely helpful. I will continue to choose the Pullman hotel for my travel.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mrs. B., Pullman is thankful for your excellent review and preference! It is gratifying to hear you had an comfortable stay at our hotel and the staff's attention contributed to your satisfaction! We appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience #feelwelcome #pullmanspibirapuera

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