Pullman São Paulo Ibirapuera Hotel 5 stars

TripAdvisor rating 4.5/5 1,613 reviews
Pullman São Paulo Ibirapuera
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Hotel extras

  • Easy access to major convention centers such as the Expo Center Norte and São Paulo Expo

  • Close to the major hospitals including HCor, Beneficência Portuguesa and Edmundo Vasconcelos.

  • Facilities for meetings, events and weddings, with modular meeting rooms for up to 250 people

  • Free WIFI - events and apartments

  • Pet-friendly hotel! Dogs and cats weighing up to 44 lbs (20 kg) are welcome - charges apply.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman São Paulo Ibirapuera

Rua Joinville 515
Vila Mariana
04008-011
sao paulo
brazil

Tel: +551150884000

Fax: (+)11/50884000

Contact email

Check-in from 15h00

Check out up to 12h00

  • LARGO SAO FRANCISCO :  

  • NORTE SUL :  

  • By plane

    Aeroporto de Guarulhos At 30km / 18 miles

  • By plane

    Aeroporto de Congonhas At 8km / 4 miles

  • By helicopter

    Grand Mercure Ibirapuera At 2km / 1 miles

  • By car

    Marginal Pinheiros At 8km / 5 miles

  • By car

    Rodovias Anchieta/Imigrantes At 8km / 4 miles

  • By car

    Saída Dutra Rodovia Ayrton Senna At 15km / 9 miles

GPS :-23.58227256, -46.65031493

Currently, close to our hotel

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 4.2 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 4.4 km

The Banespa Building, visit

From 01/01/2013 to 31/12/2019

At 4.4 km

Tour of the Estação da Luz

From 01/01/2017 to 31/12/2019

At 5.5 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 5.6 km

Pinacoteca, São Paulo State Art Gallery, visit

From 01/01/2011 to 31/12/2019

At 5.7 km

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 6.8 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 7.7 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 11 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 15 km

Our accommodations

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Phone
  • Direct dial telephone(...)

DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Phone
  • Direct dial telephone(...)

PREMIUM DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

PREMIUM DELUXE ROOM adapted for people with reduced mobility, 1 Queen Size Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 1 Queen Size Bed

  • Max. number of persons: ‌3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 queen-size bed

  • Max. number of persons: ‌3
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

TASTEIT FOOD&LOUNGE

Type of cuisine: International

The flavors of contemporary haute cuisine combined with international culinary influences and the standout features of Brazilian cuisine make up the menu prepared by chef Jean-Christophe Burlaud served at our restaurant. Nights with happy hour and DJ.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PATEO

Type of cuisine: International

The Pateo restaurant boasts a modern and relaxed atmosphere, offering a varied buffet at lunchtime for guests, clients and event groups. Breakfast is also served in the restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI BAR

Type of cuisine: Cafe

An inviting atmosphere, ideal for business meetings or a friendly chat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TASTEIT BAR

Photo non contractuelle / Strictly non binding

The TasteIT bar's vibrant happy hour offers great entertainment with live music Monday to Friday. The bar features an extensive drinks and tapas menu, the Vinoteca wine-by-the-glass concept, and a wine cellar stocked with Cachaça and Vodka.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 274 m²

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Pullman São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,135 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,613 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was great

Customer review rating 4.6/5

Renato E. Business - 11/07/2019 AccorHotels certified review

Every single thing in that Hotel works !!! It's simple Perfect

Excelente

Customer review rating 4.6/5

Mariana K. Business - 11/07/2019 AccorHotels certified review

Super recomendable

Pleasant stay, hospitable and extremely friendly staff

Customer review rating 4.6/5

Filip Business - 08/07/2019 AccorHotels certified review

Your hotel employs some of the most polite and friendly staff I have ever experienced during my business trips. The hotel is conveniently located near the IBM office; too bad a full bath is not part of your standard rooms and requires a premium fee outside of corporate policy.

Great experience from start to finish!

Customer review rating 4.6/5

Bruno A. Business - 03/07/2019 AccorHotels certified review

I have visited hotels around the world and I can honestly say this was my best experience from a personal level. People were always extremely friendly, smiling and I felt welcome. I'll be back soon!

Dearest Mr. Bruno, Thank you for your excellent review! It is so gratifying to hear you had an amazing stay at our hotel and we really appreciate your feedback so we know we have fulfilled your expectations. Looking forward to seeing you again soon in São Paulo! Thais Ghiro Customer Experience We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. https://www.tripadvisor.com/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html

Excellent stay

Customer review rating 4.6/5

Anonymous Business - 28/06/2019 AccorHotels certified review

Everything worked well. Good, comfortable room and bathroom.

Dear guest, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Very pleasant stay!

Customer review rating 4.6/5

Steve Business - 24/06/2019 AccorHotels certified review

I really enjoyed almost all aspects of my one night stay at the Pullman. The room was nice and the breakfast had many selections. My only suggestion would be do away with an ironing room and instead furnish iron and ironing board to clients upon request. They actually did this to me, but only because the iron in the ironing room was not functioning properly. Most 3, 4 and 5 star properties world wide have an iron and ironing board in the closet itself of every room. If they don't, then they will furnish one upon request. An ironing room seems to be a major inconvenience to guests. Given how much everything else was great, this seemed to not fit with the rest of the hotel experience I received. Keep up the good work!

Dear Mr. Steve, Thank you for the candid review regarding your recent stay with us! Although we are glad to hear your compliments about the accommodations and breakfast buffet, we are sorry for the setbacks faced. Allow us to explain, we do have iron and ironing boards for lending upon request. Rest assured your observations were forwarded to the relevant managers for procedure reinforcement and improvement analysis. Furthermore, your preferences have been updated in the system so we can promptly serve you in the future! We sincerely hope to welcome you back for an even better stay. Best regards, Thais Ghiro Customer Experience

Home away from home

Customer review rating 4.6/5

Peter Business - 19/06/2019 AccorHotels certified review

Pleasant Hotel, dedicated and friendly staff, comfortable rooms, great breakfast buffet. Definitely a feeling home away from home hotel.

Hello Mr. Peter, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. It brings us joy to know you feel at home with us. :) Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. https://www.tripadvisor.com/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html

good hotel , employees are very friendly and have many attention with the guests .

Customer review rating 4.6/5

Victor Business - 16/06/2019 AccorHotels certified review

I had issue during the checkin but it wasn't a problem to get a great experience .

Dear Mr. Victor, Pullman is thankful for your excellent review! Despite the setbacks faced upon your arrival, we are very glad to hear our attentive staff could revert your impressions and provide you an excellent stay nevertheless! We hope to welcome you back soon for an even better stay! All the best, Thais Ghiro Customer Experience

good room and overall excellent service

Customer review rating 4.6/5

Dhiren D. Business - 11/06/2019 AccorHotels certified review

I was very pleased with the dinner in the main restaurant and the bar service. The seats in the breakfast area are very uncomfortable as you sink into the seats - need to be changed.

Dear Mr. D., Thank you for evaluating and sharing your comments about your last stay with us. It is gratifying to hear we met your expectations and were able to provide you a great experience! Please, rest assured we are currently working on improvements for the breakfast restaurant in the near future so these impressions do not recur. We appreciate your feedback! Looking forward to seeing you again in São Paulo! All the best, Thais Ghiro Customer Experience
Customer review rating 4.6/5

Niuton K. Solo - 11/06/2019 AccorHotels certified review

Good location; overall good hotel. Phone didn’t work all week. Otherwise good.

Dear Mr. K., Thank you for your evaluation! We are happy to know you appreciated our location and facilities. On the other hand, we are sorry for the setbacks faced in your room. We know this issue is directly linked to the safety of our guests and for that, we deeply apologize. Rest assured your comments have been forwarded to the relevant managers so this punctual manner was treated immediately. We sincerely hope to welcome you back and regain your trust in our services. Regards, Thais Ghiro Customer Experience

Excellent.

Customer review rating 4.6/5

Mark S. Business - 08/06/2019 AccorHotels certified review

Bartender staff is amazing. Hotel always clean and general staff very helpful and friendly.

Hello Mr. S., Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. https://www.tripadvisor.com/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html

Such wonderful staff

Customer review rating 4.6/5

K. N. Business - 07/06/2019 AccorHotels certified review

I stay regularly at this hotel. Always made to feel so welcome and at home. Brilliant customer service.

Hello Mr. N., Pullman is very thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel mostly due to the attentive staff. It brings us joy to know we are able to make you feel at home! It means the world to us. It is always a pleasure having you with us and we hope to see you again soon! Best from us all, Thais Ghiro Customer Experience

Room not ready until ~11pm

Customer review rating 4.6/5

Anonymous Business - 30/05/2019 AccorHotels certified review

I requested early check in, and instead of receiving that, or having my room ready at 3pm as check in policy indicates I waited until nearly 11pm to get a room. All other aspects of the stay, services, quality of room etc were very good, but having to wait because rooms had been cleaned but not been inspected/approved my management was extremely frustrating after a 49 hour flight, and a full day of work.

Dearest Guest, The Pullman SP Ibirapuera team thanks you for being chosen as your hotel in São Paulo. We offer our sincerest apologies for the setbacks encountered upon your arrival. We guarantee this is definitely not the experience we seek to provide to our guests. Allow us to inform you during your stay we were experiencing a period of high occupation, which triggered delays for checking-in. We assure you our biggest concern was your comfort while with us and we did our best to serve you while waiting for your apartment. We also understand that our explanations do not revert your recent impressions, but we sincerely hope we may have another opportunity to welcome you back and provide you with an experience in which we will spare no efforts to regain your trust in our hospitality services. We are at your entire disposal. Sincerely, Thais Ghiro Customer Experience

Helpful staff, great hotel

Customer review rating 4.6/5

Anonymous Business - 29/05/2019 AccorHotels certified review

Staff were very helpful and nice. Breakfast is amazing. Rooms are comfortable. Love the nespresso coffee in the room!

Dear Guest, Thank you very much for your review and recommendation! We are glad to hear you enjoyed what Pullman Ibirapuera has to offer on your business trips. Be sure was a great pleasure to welcome you at our hotel! We hope to see you again soon! With best wishes, Vinycius Carvalho Customer Experience

Lovely!

Customer review rating 4.6/5

Nor T. Business - 28/05/2019 AccorHotels certified review

Had a pleasant stay. Receptionists were lovely very insightful when asking for suggestions on where to go in the evenings. Zac especially was lovely! Suggested for us to go to a restaurant that catered traditional food from North Brazil (Bahia). Will be sure to stay again if I ever return!

Dear Mrs. T., Thank you very much for your review and recommendation! We are glad to hear you enjoyed what Pullman Ibirapuera has to offer on your business trips. Be sure our staff will be delighted to know about your kindly comments of them. We can't wait to welcome you again soon! With best wishes, Vinycius Carvalho Customer Experience

GoOd as always but lost some of its care to the details

Customer review rating 4.6/5

Alejandra C. Business - 26/05/2019 AccorHotels certified review

Overall good enough . But my sheets had a hole , did not replace my bottle of water one day . Did not have hand soap . The chefs menu I had was great till the main dish which was excessively salted

Dear Mrs. C., Thank you for the candid review regarding your recent stay with us. We are sorry for not completely fulfilling your expectations and for the setbacks faced. Your impressions are very concerning, as they definitely do not reflect the service culture we aim to achieve. Rest assured your comments was forward to our Housekeeping team and quality procedures will be reinforced. Pullman hopes to have an opportunity to welcome you back again with a better experience on your next stay in São Paulo. Sincerely, Vinycius Carvalho Customer Experience

Over all very good

Customer review rating 4.6/5

Anonymous Business - 23/05/2019 AccorHotels certified review

was disappointed when arriving at hotel sometime after 11am I could not check into a room. I understand that formal check in is later but in a world that has many people flying through the night and many checking out early in the morning it seemed like a few rooms could be available for earlier check in.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At same time we understand your early check-in need and rest assured our team worked to get the room ready as soon as possible, since it was a very busy and unusual week. Be sure it is very important to us acomodate our guests comfortably when they arrive after a long night flying. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinycius Carvalho Customer Experience
Customer review rating 4.6/5

Why D. Y. A. F. T. N. Business - 20/05/2019 AccorHotels certified review

Welcome staff told me that breakfast was included but then charged me for it anyway.

Dear Robert S., Thank you for taking the time to tell us about your experience at the Pullman São Paulo Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinycius Carvalho Customer Experience
Customer review rating 4.6/5

Nazli Business - 19/05/2019 AccorHotels certified review

I stayed during ILTM

Dear Nazli, We very much appreciate your comments regarding your stay at the Pullman São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinycius Carvalho Customer Experience

Good

Customer review rating 4.6/5

Anonymous Business - 19/05/2019 AccorHotels certified review

Very nice stay

Dear Guest, Thank you for taking the time to evaluate and share your comments about your last stay with us. On the other hand, we are sorry for not meeting up to your expectations. Rest assured your comments are very important for us so we could have an opportunity to improve our services even more. We hope to have another opportunity to welcome you again and provide you with even better experience soon. Sincerely, Vinycius Carvalho Customer Experience
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