Hotel - Pullman São Paulo Ibirapuera
Pullman Hotel Pullman Hotel

Pullman São Paulo Ibirapuera Hotel

4.5/5 1,463 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 348 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 23 connecting rooms
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • DDI - Direct Dialing In
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Minibar
    • Nespresso experience offered
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 5,754 reviews

Our guest reviews for Pullman São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,463 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Gilson C. Couples - 16/07/2018 AccorHotels certified review
« Mr »

We had a Very good experience. This is our second time staying at the hotel and we look forward to staying there more times. Thanks a lot

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. C., Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive such a positive feedback and to know that you have had a very good experience in our Hotel. We are looking forward to your next visit! See you soon! Bianca Tavano Area Customer Experience Manager #FeelWelcome #PullmanSPIbirapuera

Luiz C. Business - 16/07/2018 AccorHotels certified review
« Mr »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Luiz C., We would like to thank you for your kindness in completing our quality assessment. It is a pleasure to receive your positive feedback and to know that you have had a good experience in our Hotel. In the same time, we are sorry for not meeting your expectations regarding the bellboy assistance. Let us assure that the absence was a punctual situation, and we have this service full time according to the Pullman Brand Standards. They might have been assisting another guest, but anyway the responsible is reinforcing the procedure and the attention with all staff. We hope to have the opportunity to welcome you back, to reverse some of your impressions! Regards, Bianca Tavano Area Customer Experience Manager #FeelWelcome #PullmanSPIbirapuera

Gus R. Business - 12/07/2018 AccorHotels certified review
« as always, a pleasure to stay at the Pullman Ibirapuera »

excelent

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Gus, Pullman is thankful for your comments. It is delightful to receive such a positive feedback, especially about our staff. Because Pullman is more than a place to sleep. Our team would be delighted to welcome you back on your next trip to São Paulo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Guillermo V. Business - 09/07/2018 AccorHotels certified review
« Really small and uncomfortable room »

I spent half of the year traveling, I only choose your hotel because is across the street from my office The room was extremely small and uncomfortable, I am not use to get such a small room, the bathroom toilette room was the worse, just to enter I have to make malabarismo acts to enter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Guillermo, Thank you for taking the time to evaluate your experience. We feel sorry for not completely fulfilling your expectations and not providing a memorable stay. Your observations about our accommodations are very important and we assure you that our Management will consider them as future improvement. Even though the mentioned through back, our team hopes to have another opportunity to welcome you back and to know our Suites. Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Cassio M. Business - 08/07/2018 AccorHotels certified review
« Excellent as always »

I really enjoy staying at the Pullman Ibirapuera. The staff is great, facilities, food and comfort are absolutelly outstanding. I feel I am very welcomed every time. The only thing that makes my evaluation not 10 is the impossibility of getting the A/C lower than 19oC, which makes me wake up sweating every night.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Cassio, Pullman is thankful for your time taken to respond the satisfaction survey. We are delighted to hear that you had a comfortable stay and that Pullman SP Ibirapuera staff made you feel welcome. As for the air conditioning, allow us to inform you that our Maintenance Manager is already taking the necessary actions to assure it´s perfect functioning. We very much appreciate your feedback on the matter. It would a pleasure to welcome you back soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Hernan U. A. M. W. Business - 02/07/2018 AccorHotels certified review
« Great Hotel »

I have stayed at this hotel before and once again not disappointed. Great Hotel, great service great updates, great maintenance. Great location near to shopping, restaurants and super markets.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Hernan, Thank you for taking the time to evaluate your experience. We are delighted to hear that you had a comfortable stay and that Pullman SP Ibirapuera staff made you feel welcome. We are constantly seeking for improvements to provide unique moments, and there is nothing more gratifying than to receive such a great feedback from our guests! Pullman would be delighted to welcome you back on your next trip to São Paulo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Anonymous Business - 28/06/2018 AccorHotels certified review
« My stay was a great experience at the hotel. »

The staff was very, very nice. When I needed assistance, I did not have to wait long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Pullman is thankful for your time taken to respond the satisfaction survey. We are delighted to hear that you had a comfortable stay and that Pullman SP Ibirapuera staff made you feel welcome. It would a pleasure to welcome you back soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

G. Business - 25/06/2018 AccorHotels certified review
« Very good stay »

We had a Convention for 5 days. Very well organized.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. G., Thank you for taking the time to evaluate your experience. It is delightful to receive your positive feedback, especially about Pullman meetings. Because Business Playground is a space mixed for work, creativity and inspiration. As for the late check out, allow us to inform you, that we always do our best to grant the possibility to stay longer if there is availability, and during the period of your stay we were fully booked. Our team would be delighted to welcome you back on your next trip to São Paulo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Anonymous Business - 25/06/2018 AccorHotels certified review
« Very pleasent »

It was a pleasant surprise to be greeted with a greeting card and welcome message. I always feel welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to evaluate your experience. We are delighted to hear that you had a comfortable stay and that Pullman SP Ibirapuera staff made you feel welcome. It would a pleasure to welcome you back and provide the genuine Pullman experience. Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Roberto S. Business - 25/06/2018 AccorHotels certified review
« Like going back home »

I had been a while since I had been a guest at the Pullman Morumbi. Last time it was still a Mercure. I was surprised and happy to still find familiar faces and the exact same treatment as before. Keep up the good work, Anilton!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Roberto, Thank you for taking the time to evaluate your experience. We are delighted to hear that you had a comfortable stay and that Pullman SP Ibirapuera staff made you feel welcome, especially Anilton! It would a pleasure to welcome you back soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Anonymous Business - 20/06/2018 AccorHotels certified review
« Good time »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had comfortable and welcoming stay with us. Pullman would be delighted to welcome you back on your next trip to São Paulo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Sylvia A. Business - 18/06/2018 AccorHotels certified review
« Great hotel »

Nice room, comfortable and clean, quiet room and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Hello Ms. Sylvia, Pullman is thankful for your comments. It is delightful to receive such a positive feedback, especially about guestrooms. Because Pullman appreciates design and understands comfort. We also appreciate your compliments to our staff, who would be very happy to welcome you back on your next trip to São Paulo. See you soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Kevin M. Business - 16/06/2018 AccorHotels certified review
« Comfortable pillows »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Kevin, Thank you for taking the time to evaluate your experience. It is delightful to receive your positive feedback, especially about Pullman pillows. Because Pullman understands comfort and cares about good night sleep. Pullman SP Ibirapuera team would be delighted to welcome you back on your next trip to São Paulo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Israel Business - 12/06/2018 AccorHotels certified review
« Excelente »

Super agradables

Our hotel has responded to the review
Our hotel has responded to the review

Hola Sr. Israel, Muchas gracias por dedicar un momento para llenar a nuestra encuesta de calidad. Estamos encantados con su retorno positivo y por saber que ha tenido una buena experiencia en nuestro hotel. ¡Será un placer recibirlo nuevamente en su próxima visita a San Pablo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Carlos C. Business - 08/06/2018 AccorHotels certified review
« Excellent place! »

Beautiful hotel, great location and excellent service!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Carlos, Pullman is thankful for your time taken to respond the satisfaction survey. We are very happy to hear, that you had a comfortable stay at our hotel, and that our staff was attentive and made you feel welcome. It would a pleasure to welcome you back soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Marketus Friends - 07/06/2018 AccorHotels certified review
« Great experience in São Paulo and Salvador! »

Very relaxing and enjoyable hotel. When I got sick Herve went out of his way to take me to the hospital and make sure I was ok! Me and my friends were well taken care of during our stay and will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Marketus, Thank you for taking the time to evaluate your experience and we hope that you are feeling better. It is delightful to receive such a positive feedback, especially about our staff´s attention, who made your stay even more comfortable and pleasant. Hervé was very happy to receive your compliments! We would be delighted to welcome you back on your next stay in São Paulo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Harold W. Friends - 06/06/2018 AccorHotels certified review
« Great service overall, restaurant , housekeeping , bar. »

We stayed there because one of my traveling partners (Presswood), was a old acquittance of Herve Boyono. Herve was extremely attentive to us. He actually took me out, on his time to share some sights of the city. Mr. Presswood became ill and Herve took him to the hospital for tests and medication, Again, on his own time, amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Harold, Pullman is thankful for your comments. We are delighted to hear that you had a comfortable stay and that Pullman SP Ibirapuera staff, especially Hervé, made you feel welcome. Be sure that we have forwarded your compliments to Hervé! It would a pleasure to welcome you back soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Gustavo R. Business - 01/06/2018 AccorHotels certified review
« Excellent hotel with superb staff »

I've been staying at this hotel for few years already. Excellent hotel with superb staff; due to my status at the A-Club i usually get an upgrade of the room. This time i was upgraded to a refurbished room that was nice but pretty uncomfortable for working there, and i usually work at the room.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Gustavo, Thank you for taking the time to evaluate your experience. We are very happy to hear, that you had a pleasant stay at our hotel, and that our staff was attentive and made you feel welcome. We appreciate your observations about the working desk in the newly refurbished rooms. Be sure, that we have forwarded to our Management to analyze as future improvement. Also, we noted to your profile notes to consider the room category that has a working area, to accommodate you even better during your future stays with us. It would a pleasure to welcome you back soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Luis F. V. D. S. Couples - 30/05/2018 AccorHotels certified review
« Very good »

It was really good. Very nice room, nice breakfast and location

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Luis, Pullman is thankful for your comments. It is delightful to receive such a positive feedback about breakfast, location and specially about newly renovated guestroom. Because Pullman appreciates design and understands comfort. It would a pleasure to welcome you back soon! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

Fernando Z. Business - 30/05/2018 AccorHotels certified review
« Great hotel »

Staying at the hotel, 10 points as usual, only hipcup was that I had to call to get my bill over the email (6 points)

Our hotel has responded to the review
Our hotel has responded to the review

Hello Mr. Fernando, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had comfortable and welcoming stay with us! As for you bill, allow us to explain, that all the invoices are send by the institution of Town Hall of the Municipality of São Paulo city, and sometimes it may have some issues, like ending up in spam. Either way, be sure that we have inserted this information to your profile notes to verify that it was send to you for your future stays. We would be delighted to welcome you back on your next stay in São Paulo! Simona Romero Customer Experience #feelwelcome #pullmanspibirapuera

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