Pullman São Paulo Ibirapuera Hotel 5 stars

TripAdvisor rating 4.5/5 1,627 reviews
Pullman São Paulo Ibirapuera
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Hotel extras

  • Easy access to major convention centers such as the Expo Center Norte and São Paulo Expo

  • Close to the major hospitals including HCor, Beneficência Portuguesa and Edmundo Vasconcelos.

  • Facilities for meetings, events and weddings, with modular meeting rooms for up to 250 people

  • Free WIFI - events and apartments

  • Pet-friendly hotel! Dogs and cats weighing up to 44 lbs (20 kg) are welcome - charges apply.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman São Paulo Ibirapuera

Rua Joinville 515
Vila Mariana
04008-011
sao paulo
brazil

Tel: +551150884000

Fax: (+)11/50884000

Contact email

Check-in from 15h00

Check out up to 12h00

  • LARGO SAO FRANCISCO :  

  • NORTE SUL :  

  • By plane

    Aeroporto de Guarulhos At 30km / 18 miles

  • By plane

    Aeroporto de Congonhas At 8km / 4 miles

  • By helicopter

    Grand Mercure Ibirapuera At 2km / 1 miles

  • By car

    Marginal Pinheiros At 8km / 5 miles

  • By car

    Rodovias Anchieta/Imigrantes At 8km / 4 miles

  • By car

    Saída Dutra Rodovia Ayrton Senna At 15km / 9 miles

GPS :-23.58227256, -46.65031493

Our accommodations

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Mini Bar

DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Mini Bar

PREMIUM DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Nespresso machine
  • Mini Bar

PREMIUM DELUXE ROOM adapted for people with reduced mobility, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Nespresso machine
  • Mini Bar

EXECUTIVE ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

JUNIOR SUITE, 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 54
  • Nespresso machine
  • Mini Bar

Our restaurants and bars

TasteIT Restaurant

Type of cuisine: International

The flavors of contemporary haute cuisine combined with international culinary influences and the standout features of Brazilian cuisine make up the menu prepared by chef Jean-Christophe Burlaud served at our restaurant. Nights with happy hour and DJ.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PATEO

Type of cuisine: International

The Pateo restaurant boasts a modern and relaxed atmosphere, offering a varied buffet at lunchtime for guests, clients and event groups. Breakfast is also served in the restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI BAR

Type of cuisine: Cafe

An inviting atmosphere, ideal for business meetings or a friendly chat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TASTEIT BAR

Photo non contractuelle / Strictly non binding

The TasteIT bar's vibrant happy hour offers great entertainment with live music Monday to Friday. The bar features an extensive drinks and tapas menu, the Vinoteca wine-by-the-glass concept, and a wine cellar stocked with Cachaça and Vodka.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 274

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Pullman São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,446 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,627 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A little Surprised

TripAdvisor rating 4.5/5

KBH0913 Business - 08/10/2019 TripAdvisor review

I've stayed in this hotel numerous times before and the hotel itself did not disappoint. Good amenities, large size gym, strong wifi signal, very clean, close to good restaurants. All in all very comfortable and welcoming. The one gripe I have during my last trip is that I was charged 1 extra day of parking because I decided to utilize my late-check out benefit. Not complaining about the cost or the poor parking service. It's the fact that I was not informed well in advance of this pending charge. Had I known, I would've understood and moved on. In any case, this was very disappointing and I hope hotel management would be so kind as to warn guests in advance of any potential surprising charges they may incur.

Dear KBH0913, Thank you very much for your review and specially for the opportunity you are offering us to improve our services! Besides the highlights, we are very sorry for the setback you faced. We assure you this is not part of the Pullman Experience we want to provide our guests, as we hope to have shown you in your previous stays. Please, we kindly ask you for more details so we can thoroughly investigate this matter. Also, I assure you the Manager responsible and his staff have been forwarded your review for notification and procedure reinforcement, so these situations do not recur. We'll be at your disposal through the e-mail h2125-qm@accor.com.br. Sincerely, Thais Ghiro Customer Experience

Elcio Q. - from 09/30 through 10/02

Customer review rating 4.6/5

Elcio Q. Business - 04/10/2019 AccorHotels review

This was probably one of the worst stays that I had at Pullman. I have always a nice experience. However, this all started wrong. I always receive an upgrade room with a kind message. During this trip, I received a regular room with a WRONG NAME MESSAGE - it was to a couple ! The room was not that clean and it also smelled. I arrived late every night. So I did not have time to complain

Satisfying

Customer review rating 4.6/5

Subhash K. Business - 04/10/2019 AccorHotels review

Comfortable stay. Please increase vegetarian Varieties in you Breakfast buffet , add some Indian vegetarian items.

Dear Mr. K., Thank you for the candid review regarding your recent stay with us. Although we are glad to hear your compliments, we are sorry for not completely fulfilling your expectations regarding the breakfast buffet. Rest assured all your observations were forwarded to the Executive Chef for further improvement analysis in the menu! Furthermore, your preferences have been updated in the system so we can better serve you in the future. We sincerely hope to welcome you back for an even better stay. Best regards, Thais Ghiro Customer Experience

nice hotel

Customer review rating 4.6/5

Anonymous Business - 04/10/2019 AccorHotels review

The staff was friendly and accommodating. Bed was super comfortable. Breakfast was tasty.

Dear guest, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Great visit, everything perfect!

Customer review rating 4.6/5

Claudia N. Business - 04/10/2019 AccorHotels review

Everything in my last visit was great! From the beginning with the Captain (Anilton) to the end with the check-out. And I'd loved the Fitness kit! I'd like to make a special mention to Anilton (Captain) because he is so nice and helpful. He makes the difference!

Olá Sra. Claudia, Agradecemos o tempo dedicado a responder nossa pesquisa de qualidade! Ficamos muito felizes em saber que a prontidão e atenção da equipe, principalmente do Anilton, tenham sido um diferencial e superaram as suas expectativas! Nosso Capitão realmente é um imenso atributo para o hotel e temos muito orgulho de seu trabalho há 20 anos. :) Foi um prazer recebê-la e esperamos revê-la em breve! Thais Ghiro Customer Experience

Very good

Customer review rating 4.6/5

Anonymous Business - 04/10/2019 AccorHotels review

Nothing to complain.

Dear guest, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Good hotel with very tiny rooms

Customer review rating 4.6/5

Elizabeth S. Business - 03/10/2019 AccorHotels review

The staff was very good, good breakfast. However, the room is extremely small, especially when staying for a week with a weekend in the middle.

Dear Mrs. Elizabeth, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive your feedback and to know that you have had a nice experience in our hotel due to the attentive staff and breakfast buffet. On the other hand, we are sorry for not completely fulfilling your expectations regarding the accommodations. Let us inform you we have other room types with different decorations and facilities that might please you more! Take a look at our website for more information and do not hesitate to contact us. We look forward to your next visit! See you soon! Thais Ghiro Customer Experience
Customer review rating 4.6/5

Uri Business - 01/10/2019 AccorHotels review

Nice

Olá Sr. Uri, Muito obrigada por avaliar e compartilhar seus comentários sobre sua última estadia conosco. Apesar dos pontos fortes, lamentamos por não atender todas as suas expectativas em relação ao chuveiro. O modelo de chuveiro dos apartamentos reformados, os Premium Deluxe, foi realmente projetado de acordo com as diretrizes do Planet 21 (programa de sustentabilidade da rede Accor) e tem o objetivo de reduzir o consumo de água em prol do planeta. De qualquer forma, nosso gerente de Manutenção já está trabalhando em melhorias para um futuro próximo. Esperamos suas próximas visitas! Até logo, Thais Ghiro Customer Experience

Amazing

Customer review rating 4.6/5

Midory M. Business - 30/09/2019 AccorHotels review

Service is amazing

Hello Mrs. Midory, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Prompt assistances and friendly service

Customer review rating 4.6/5

William C. Couples - 29/09/2019 AccorHotels review

Good all round.

Hello Mr. C., Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Great experience!

Customer review rating 4.6/5

Leo Business - 26/09/2019 AccorHotels review

The hotel has a great structure and the team is so kind. I really enjoy the gym and spa. Hope to come back soon.

Hello Mr. Leo, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

I asked for two things

Customer review rating 4.6/5

Anonymous Solo - 22/09/2019 AccorHotels review

My normal requests are: a quiet room away from the lift, and no connecting rooms. I arrived early at 11:30am and was told only a connecting room near the lift is available, no worries, I will wait. I returned at 2:00pm and my room was ready. Guess what?! A connecting room after I filled out the request online during online check in, told the front desk when I arrived. I called the front desk and was told it was connecting with an empty room, but I heard maintenance people making a ton of noise. I went down to the front desk before dinner and was told that NONE of my requests were on the account. THREE TIMES I told them and nothing noted on the account. That tells me I just wasted my time checking in online, asking for my requests when I arrived, even my call to the front desk. Furious.

Dearest guest, Thank you very much for taking the time to answer our satisfaction survey. We deeply regret the discomforts you faced during your time with us. We aim to show our attention to every small detail and your last experience definitely does not reflect the excellence for which we work and value so much. I personally assure you the Management has dealt directly with the staff about this matter and your preferences have been updates worldwide so these impressions do not recur. We appreciate your feedback very much and the opportunity you are giving us to continually improve our services. We wish to have the chance and welcome you again soon for a true Pullman Experience. Sincerely, Thais Ghiro Customer Experience

Home from home

Customer review rating 4.6/5

K. Business - 20/09/2019 AccorHotels review

Regular guest - always made to feel incredibly welcome

Hello Mr. k., Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience

Very comfort hotel

Customer review rating 4.6/5

Walker Business - 19/09/2019 AccorHotels review

Everything is good except breakfast

Dear Mr. Walker, Thank you for taking a moment to share your thoughts with us! We are pleased to acknowledge your satisfaction with the experience at Pullman São Paulo Ibirapuera! Although we are glad to hear your compliments, we are sorry for not completely fulfilling your expectations during your stay. Please, do not hesitate to share more details about your experience at breakfast so we can seek for improvements you find relevant! We hope to be part of new remarkable memories on your next visit to São Paulo! Best Regards, Thais Ghiro Customer Experience

Great hotel, best place to stay in São Paulo

Customer review rating 4.6/5

Jon B. Solo - 18/09/2019 AccorHotels review

I had a great stay and loved São Paulo! The bellboy Matthew especially went above and beyond to show hospitality - 5 stars... The whole staff was great. I loved the E-bikes, helped my early morning arrival go great to sail around the park effortlessly while I waited for my room to be available. Location is everything, and having stayed before on Paulista Ave I highly recommend the Pullman as the best location in the city. The proximity to the park and major subway station make it a great base to explore the city, and the neighborhood is very safe. Go to the Park on Sunday afternoon and you will fall in love with Brasil... Although there are fancier hotels in Brooklin I wouldn't recommend them unless you're just there for business nearby - too far away from good the things to do. This hotel has everything a traveler needs to enjoy and be comfortable, but it is much closer to where the action is. Finally, one other thing I liked a lot is the Nespresso machine in the room. Thanks for the extra "intensos".

Dearest Mr. Jon, Thank you so very much for your wonderful and detailed review! It brings us joy to know your experience has been this pleasant in our hotel. Of course, Matthew and all the staff were thrilled to hear your compliments! We hope to see you again soon in São Paulo for another ride in Ibirapuera! All the best, Thais Ghiro Customer Experience

very good hotel but not eco-conscious

Customer review rating 4.6/5

Anonymous Business - 14/09/2019 AccorHotels review

Very good room, bed, pillows, breakfast - great coffee! I was just disappointed as you have all the notices about caring for the environment, but then you took away my plastic shower cap, so I had to use a second one next day, what a waste! The same with the towels - I didn't need my towel replaced but it was.

Dear guest, Thank you for the candid review regarding your recent stay with us. Although we are glad to hear your compliments about the accommodations and breakfast buffet, we are sorry for not completely fulfilling your expectations and for the setbacks faced. Your impressions are very concerning, as they definitely do not reflect the service culture we aim to achieve. Rest assured all your observations were forwarded to the Housekeeping Manager and their staff for further notification and procedure reinforcement. Furthermore, your preferences have been updated in the system so we can better serve you in the future. We sincerely hope to welcome you back and regain your trust in our services. Best regards, Thais Ghiro Customer Experience

Very welcoming. great upscale environment with superb restaurant

Customer review rating 4.6/5

Alfonso M. Business - 13/09/2019 AccorHotels review

I had an overall nice experience at the hotel. point negative was the TV set. a piece of junk the rest was ok restaurant wort the trip

Dear Mr. Alfonso, Thank you for the candid review regarding your recent stay with us. Although we are glad to hear your compliments about our restaurant, we are sorry for not completely fulfilling your expectations. Your impressions are very concerning, as they definitely do not reflect the service culture we aim to achieve. Rest assured all your observations were forwarded to the relevant managers and their staff for further notification. Count on our staff to help you at any time with the TV set. We sincerely hope to welcome you back for an even better experience. Best regards, Thais Ghiro Customer Experience

First time probably won't be the last time

Customer review rating 4.6/5

Jeffrey S. Couples - 09/09/2019 AccorHotels review

We stayed for 3 nights in September 2019 in a suite. Overall we were more than happy with every aspect of our stay. The room was spacious and comfortable and quiet, bathroom was good (though I'm not the biggest fan of rainforest showers). Breakfast had all the options you might want, including freshly prepared eggs and omelettes. The restaurant served good food. Check-in and check-out were fine, and in between the service from all the staff we encountered was excellent. The only small things that let it down a bit for me were: Skol beer in the minibar (it's awful and is and overpriced); dinner in the restaurant on the second evening was accompanied by noisy DJ music for the bar (maybe the bar and the restaurant need somehow to be demarcated more?). But we were impressed and when next we go to Sampa, this is most likely where we'll stay.

Hello, Mr. Jeffrey! Thank you very much for such a wonderful and detailed review of you recent stay with us! We are thrilled to hear your compliments and it makes us very happy to know your stay has been this pleasant! On the other hand, we are sorry for these setbacks that have let you down. Rest assured the Restaurant and Housekeeping Managers are aware of your comments and are currently working on improvements for the restaurant area and the minibar products in the near future. And, please, if there is any favorite beer of you choice you would like, don't hesitate to tell us! We will try our best to fulfill your request! ;D We really do appreciate the opportunity you are offering us to improve our services and we hope to see you again soon on your next visit to our beloved Sampa! ♥ All the best, Thais Ghiro Customer Experience

It’s a nice and warm hotel.

Customer review rating 4.6/5

Lucciano Business - 06/09/2019 AccorHotels review

As good as always, but could be better.

Hello Mr. Lucciano, Thank you so much for taking the time to evaluate your stay at Pullman SP Ibirapuera. We regret not meeting your expectations while with us. We aim to show our attention to every small detail and your last experience does not reflect the excellence for which we work and value so much. We kindly ask you what we could have done to amaze you? Please do not hesitate to share any improvements you find relevant! Thank you very much for your feedback and the opportunity you are giving us to continually improve our services. We wish to have the chance to welcome you again soon for a true Pullman Experience. Best regards, Thais Ghiro Customer Experience

It was truly a nice stay, the staff made me feel very comfortable in general but especially in only speaking English.

Customer review rating 4.6/5

Jim B. Business - 06/09/2019 AccorHotels review

It was truly a nice stay, the staff made me feel very comfortable in general but especially in only speaking English.

Hello Mr. B., Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable and memorable stay at our hotel mostly due to the attentive staff. We appreciate your feedback so we know we have fulfilled your expectations! Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience
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