Pullman São Paulo Ibirapuera Hotel 5 stars

TripAdvisor rating 4.5/5 1,581 reviews
Pullman São Paulo Ibirapuera
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Hotel extras

  • Easy access to major convention centers such as the Expo Center Norte and São Paulo Expo

  • Close to the major hospitals including HCor, Beneficência Portuguesa and Edmundo Vasconcelos.

  • Facilities for meetings, events and weddings, with modular meeting rooms for up to 250 people

  • Free WIFI - events and apartments

  • Pet-friendly hotel! Dogs and cats weighing up to 44 lbs (20 kg) are welcome - charges apply.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman São Paulo Ibirapuera

Rua Joinville 515
Vila Mariana
04008-011
sao paulo
brazil

Tel: +551150884000

Fax: (+)11/50884000

Contact email

Check-in from 15h00

Check out up to 12h00

  • LARGO SAO FRANCISCO :  

  • NORTE SUL :  

  • By plane

    Aeroporto de Guarulhos At 30km / 18 miles

  • By plane

    Aeroporto de Congonhas At 8km / 4 miles

  • By helicopter

    Grand Mercure Ibirapuera At 2km / 1 miles

  • By car

    Marginal Pinheiros At 8km / 5 miles

  • By car

    Rodovias Anchieta/Imigrantes At 8km / 4 miles

  • By car

    Saída Dutra Rodovia Ayrton Senna At 15km / 9 miles

GPS :-23.5823971, -46.650261

Our accommodations

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: x3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Phone
  • Direct dial telephone(...)

DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: x3
  • Area: From 27
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Phone
  • Direct dial telephone(...)

PREMIUM DELUXE ROOM, 1 Queen Size Bed

  • Max. number of persons: x3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

PREMIUM DELUXE ROOM adapted for people with reduced mobility, 1 Queen Size Bed

  • Max. number of persons: x3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

EXECUTIVE ROOM, 1 Queen Size Bed

  • Max. number of persons: x3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 queen-size bed

  • Max. number of persons: x3
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

TASTEIT FOOD&LOUNGE

Type of cuisine: International

The flavors of contemporary haute cuisine combined with international culinary influences and the standout features of Brazilian cuisine make up the menu prepared by chef Jean-Christophe Burlaud served at our restaurant. Nights with happy hour and DJ.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PATEO

Type of cuisine: International

The Pateo restaurant boasts a modern and relaxed atmosphere, offering a varied buffet at lunchtime for guests, clients and event groups. Breakfast is also served in the restaurant.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DELI BAR

Type of cuisine: Cafe

An inviting atmosphere, ideal for business meetings or a friendly chat.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TASTEIT BAR

Photo non contractuelle / Strictly non binding

The TasteIT bar's vibrant happy hour offers great entertainment with live music Monday to Friday. The bar features an extensive drinks and tapas menu, the Vinoteca wine-by-the-glass concept, and a wine cellar stocked with Cachaça and Vodka.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 274 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more
Pullman São Paulo Ibirapuera Meeting Room

Our guest reviews for
Pullman São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

6,836 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,581 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Outstanding hotel

Customer review rating 4.6/5

Janet Business - 17/04/2019 AccorHotels certified review

This hotel was absolutely perfect. My bed and pillows were very comfortable, room was clean and attractive with a beautiful view of the park, room service was good, and the breakfast was VERY good. The staff was friendly and helpful, and the building must have been well-insulated - no noise from the hallway or adjoining rooms. Really, I can’t think of anything that was lacking.

Professional and good service

Customer review rating 4.6/5

Ellen Business - 17/04/2019 AccorHotels certified review

-

Customer review rating 4.6/5

Alexandra Solo - 16/04/2019 AccorHotels certified review

muy favorable y pacifica

Excelent Hotel and Service. Shower can improve.

Customer review rating 4.6/5

Fabio S. Business - 14/04/2019 AccorHotels certified review

Perfect days staying in Pullman Ibirapuera. Room service, cleaning, check-in and check-out experience were fantastic. The only bad point was the shower. Water pressure is low, and the experience tooking a shower was dissatisfied.

Fantastic experience

Customer review rating 4.6/5

Glen M. Business - 14/04/2019 AccorHotels certified review

Everyone was very friendly

Wonderful as usual.

Customer review rating 4.6/5

Edward D. R. J. Business - 12/04/2019 AccorHotels certified review

The hotel staff is very professional and friendly. Antonio in the restaurant did an incredible job! My room was very clean and comfortable as always.

Great hotel, excellent staff and the room was simply amazing, very comfortable.

Customer review rating 4.6/5

Vanessa G. M. Business - 12/04/2019 AccorHotels certified review

great!

Clean, inviting room; but adjourning room and issue with air conditioner made stay less than ideal.

Customer review rating 4.6/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Room was clean and inviting. But, my room had an adjourning door where I heard every word from the room next to me. Very frustrating after a long overnight flight and looking to get sleep. Service in breakfast area was slow. I had to wait for attendants for both coffee and made-to-order items. But overall section was good and employees were friendly. Air conditioner did not get below 25.5C on second night. Made room hot and uncomfortable.

Dear guest, Thank you for the candid review regarding your recent stay with us. Although we are glad to hear your compliments about the friendly staff and the clean rooms, we are sorry for not completely fulfilling your expectations and for the setbacks faced. Your impressions are very concerning, as they definitely do not reflect the service culture we aim to achieve. Rest assured all your observations were forwarded to the relevant managers and their staff for further notification and procedure reinforcement. Furthermore, your preferences have been updated in the system so we can better serve you in the future. We sincerely hope to welcome you back and regain your trust in our services. Best regards, Thais Ghiro Customer Experience

Dissapointing

Customer review rating 4.6/5

Alvaro Business - 11/04/2019 AccorHotels certified review

When I go to a hotel, I have certain expectations. Two of them are having an a/c that works, and another one is being sure that I have privacy, so no employee will enter my room without knowcking at it. You completely dessapointed me in this two points.

Dear Mr. Alvaro, The Pullman São Paulo Ibirapuera thanks you for sharing with us your experience in our hotel. We are deeply sorry for the discomforts faced while our guest. Our main goal is to seek excellence in our services for the satisfaction of our guests and we apologize for not fulfilling that goal. Rest assured your observations are really important to us and will be used in a constructive way to improve our services. The relevant Managers are aware of your case and will take the necessary corrective measures regarding the employees involved so these situations do not recur. Comments like yours give us the opportunity to improve our services, and we are very grateful for them. We sincerely hope to be given the opportunity to welcome you back to Pullman São Paulo Ibirapuera and thus reverse these impressions experienced previously. Truelly, Thais Ghiro Customer Experience

A very good experience

Customer review rating 4.6/5

Ed Business - 11/04/2019 AccorHotels certified review

Early check in was helpfully arranged on arrival. Breakfast was very good. Gym facilities and pool both good. Herve, Guest Services Manager, was very helpful with arranging a driver and attentive throughout the stay.

Good business stay

Customer review rating 4.6/5

Daniel Business - 08/04/2019 AccorHotels certified review

Good location for exhibitions at Sao Paulo Expo.

As usual, a great time at the Pullman!

Customer review rating 4.6/5

Anonymous Business - 03/04/2019 AccorHotels certified review

Easy and friendly check-in and check-out, great breakfast, nice rooms! Only issue I had this time was the shower that had a quite weak water pressure...

Dear guest, Thank you for evaluating and sharing your comments about your last stay with us. It is an honor to receive your feedback and know you had a pleasant experience at our Hotel! At the same time, we regret for not meeting all your expectations. Let us inform you the shower model of the refurbished apartments, the Premium Deluxe, has been designed according to the guidelines of Planet 21 (Accor's sustainability program) and aims to reduce water consumption to the benefit of the planet. Either way, our Maintenance Manager is already aware of your observations and is working on improvements. We hope to see you again soon! See you later! Thais Ghiro Customer Experience

Comfortable, modern hotel, with excellent dining options

Customer review rating 4.6/5

Anonymous Business - 29/03/2019 AccorHotels certified review

Overall, highly rated, but bathroom dimensions for counter and toilet are too tight.

Dear guest, Thank you for taking the time to evaluate and share your comments about your last stay with us. It is an honor to receive your feedback and to know that you have had a nice experience in our Hotel due to the Chef's menu! On the other hand, we are sorry for not meeting up to your expectations regarding the accommodations. Let us inform you we have other room types with different decorations and facilities that might please you more! Take a look at our website for more information and do not hesitate to contact us. Furthermore, we assure you our concern regarding internet safety to the guests. We do have permissions asked to connect, though allow us to explain, once you use the internet in one of Accor hotels recently, it will automatically connect in our hotel. We hope to see you again soon for an even better experience! Thais Ghiro Customer Experience

Welcoming and pleasent

Customer review rating 4.6/5

Oliver C. Business - 28/03/2019 AccorHotels certified review

It's was a great experience, tho I did notice some fixtures in my hotel room were showing signs of damage, that's about all.

Hello Mr. Oliver, Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel. We are sorry for the setbacks faced in your room. Let us assure you our Maintenance team is working on this punctual question as to eradicate these situations from happening again. We hope to see you again soon so we can provide you with an even better experience! Thais Ghiro Customer Experience

Good stay. Kind people. Comfortable hotel

Customer review rating 4.6/5

Silvia B. Business - 28/03/2019 AccorHotels certified review

Was a good experience. Staff very kind. I miss a proper desk to work. And more pressure in the shower, but was comfy.

Dear Mrs. B., The Pullman São Paulo Ibirapuera thanks you for sharing your experience with us. We are very happy to hear our attentive staff contributed to a pleasant stay! On the other hand, we are sorry for not meeting up to your expectations regarding the accommodations. Let us inform you we have other room types with different decorations and facilities that might please you more! Take a look at our website for more information and do not hesitate to contact us. Nevertheless, our main goal is to seek excellence in our services for the satisfaction of our guests. Rest assured your observations are really important to us and will be used in a constructive way to improve our service. We hope to see you again very soon and thus provide you with an even better experience. All the best, Thais Ghiro Customer Experience
Customer review rating 4.6/5

K. Friends - 24/03/2019 AccorHotels certified review

Great hotel facilities but I did not like the location.

Hello Mr. K., Thank your for responding to our satisfaction survey! We are glad to hear you liked our facilities but, at the same time, we regret not meeting your expectations about our location. We guarantee our greatest concern will always be your comfort and satisfaction and you can count on our hospitality services whenever you need. We expect your next visit soon! Thais Ghiro Customer Experience

Pullman is a great experience

Customer review rating 4.6/5

Hugo F. Business - 20/03/2019 AccorHotels certified review

Stay at Pullman is a great experience.

Hello Mr. F., Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience @pullmanhotelsbr #pullmanibirapuera We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. https://www.tripadvisor.com/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html

Excellent!

Customer review rating 4.6/5

Alexnandre P. T. Business - 19/03/2019 AccorHotels certified review

Always an excellent experience to be in this hotel with very kind and proactive employees.

Hello Mr. T., Pullman is thankful for your excellent review! It is gratifying to hear you had an enjoyable stay at our hotel and we appreciate your feedback so we know we have fulfilled your expectations. Hope to see you again soon in São Paulo! Thais Ghiro Customer Experience @pullmanhotelsbr #pullmanibirapuera We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. https://www.tripadvisor.com/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html

Great

Customer review rating 4.6/5

Cristiane M. Business - 19/03/2019 AccorHotels certified review

Modern suite, good food and located close to my work

Olá Sra. Cristiane, Muito obrigada pelo tempo dedicado em avaliar sua hospedagem no Pullman SP Ibirapuera e por seu retorno tão positivo! Ficamos satisfeitos em saber que tenha tido uma experiência memorável e esperamos suas próximas visita! Até logo! Thais Ghiro Customer Experience @pullmanhotelsbr #pullmanibirapuera Convidamos para nos avaliar no TripAdvisor e compartilhar seu comentário para que outros clientes possam também viver a experiência Pullman. https://www.tripadvisor.com.br/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html
Customer review rating 4.6/5

Daniel Business - 18/03/2019 AccorHotels certified review

Great

Olá Sr. Daniel, É um prazer recebermos uma avaliação tão positiva como a sua e sabermos que tenha tido uma ótima estada conosco. Muito obrigada pelo tempo dedicado! Esperamos recebê-lo novamente para mais uma experiência Pullman! Até logo! Thais Ghiro Customer Experience #pullmanibirapuera Convidamos para nos avaliar no TripAdvisor e compartilhar seu comentário para que outros clientes possam também viver a experiência Pullman. https://www.tripadvisor.com.br/Hotel_Review-g303631-d299401-Reviews-Pullman_Sao_Paulo_Ibirapuera-Sao_Paulo_State_of_Sao_Paulo.html
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