Hotel - Mercure Sydney Parramatta
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Mercure Hotel

Mercure Sydney Parramatta

106 Hassall Street 
2142  ROSEHILL
AUSTRALIA

854 reviews
TripAdvisor Rating Based on 854 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Jacuzzi
  • Babysitting on request
  • Outdoor tennis court

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The 4 star Mercure Sydney Parramatta offers 164 modern contemporary rooms with various room types, featuring flat screen LCD TV, broadband internet, Minibar, 24 hour room service and European pilliow menu as per your selection.

  • 164 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Manual temperature control
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Pay per view channel(s)
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,930 reviews

Our guest reviews for Mercure Sydney Parramatta

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 854 reviews
AccorHotels certified review
Steve H. Business - 19/07/2017
« Great, I was the guest of the day »

very enjoyable. The restaurant/bar staff were friendly and welcoming. Check in was a breeze. Check out was quick. The room was clean and tidy

AccorHotels certified review
Kim Families - 19/07/2017
« Very professional  »

Elise waitress in the breakfast restaurant was an absolute delight not to just my family but to every single person who went for breakfast.. Beautiful way to start the day when greeted by a professional like her... THANK YOU ELISE

AccorHotels certified review
Richard J. Business - 19/07/2017
« Business Trip »

Stayed before overall very good base for Sydney. The facility is starting to show its age but the staff are great and do their best to look after you. This is my go to hotel of choice for business in Sydney, close to all the freeways and show grounds.

AccorHotels certified review
Gleana F. Couples - 18/07/2017
« Not very impressed »

Our Accor agent told me that he had put a message in the booking as it was our 20th wedding anniversary, not that we expected anything, but nothing was mentioned. Breakfast was very busy, too many people for the restaurant area, no water or juices, our gluten free bread never arrived, eggs arrived runny when we asked for hard eggs, not a nice experience. Room was nice and good location.

AccorHotels certified review
Megan L. Families - 18/07/2017
« Amazing  »

My children and I had the most wonderful stay . We all sleeper really well and felt completely safe

AccorHotels certified review
Anonymous Families - 18/07/2017
« Disappointed  »

Overall disappointed. Our toilet in the room made a squeaking noise for about 5 minutes after each time it flashed and the service at breakfast was not great. None of the juices, milk, knifes and forks, plates etc were refilled until someone complained. Tables were also not cleared leaving many people left with a table of plates bowls etc staked high. High chair was also not the cleanest, we wiped it over before placing our child in it.

AccorHotels certified review
Nigel B. Business - 18/07/2017
« The friendliest reception staff and good value »

The beds are comfortable, rooms are clean and more importantly, the staff is great. Hopefully this reflects a caring management. The restaurant staff is sometimes under pressure. I have been left waiting and my drink order has been forgotten. Oh well, they do try. The location is okay. A car is needed to get to and from Parramatta. It is a good location to get onto the M4 and head west to work. The car park is a bit tight at the entry and exit though. It helps being a Le Club member. The complimentary drinks are appreciated. I love the healthy porridge for room service breakfast.

AccorHotels certified review
Kieren J. Families - 18/07/2017
« Great place to stay and central to every thing we do in Sydney. »

All ways a nice place to stay, clean and staff great. Someone tried to put beers and wine on our room account but that was swiftly taken care of at check out with no fuss. Only other thing don't know if we got the 10% Le Club Members discount at dinner but can tell you now the meals were outstanding.

AccorHotels certified review
Troy Families - 18/07/2017
« Enjoyable  »

Stay was enjoyable. Very comfortable.

AccorHotels certified review
Dr M. T. Business - 18/07/2017
« A marvellous experience made by the excellent customer service by all staff encountered, from the reception staff to the restaurant staff. »

I was warmly welcomed by the reception staff. I ate in the restaurant and cannot comment too highly on the people skills of all the wait staff I encountered. The food was delicious also. My room was great, exceptionally clean and comfortable. The level of customer service was amazing. I highly commend all staff at the Mercure.

AccorHotels certified review
Leif T. Business - 17/07/2017
« Nice room, breakfast OK  »

Room nice and clean, location easy to reach. Friendly staff

AccorHotels certified review
Frank Business - 17/07/2017
« Was heaps good »

Like a trip to Cloud City in early spring, fluffy and familiar.

AccorHotels certified review
Jason &. C. S. Couples - 17/07/2017
« 10 out of 10 »

For the price we paid it was a 10/10. Friendly staff and very beautiful breakfast included sorrounded by a great ethnic culture.

AccorHotels certified review
Brian M. Business - 17/07/2017
« fast efficient check-in and good clean room, very friendly staff »

I stayed at the Penrith Mecure the night before my stay at Parramatta. the comparsion was chalk and cheese. The first room (room 224) i checked into at the Penrith property was the worst Accor room I have ever stayed in world wide. the heating was not working the room had paint peeling of the walls in the bathroom there were cockroaches in the room I open the cupboard to get a glass out and bugs were running around in the cupboard. I have a background in the hotel sector and understand issues that can arise during renovations. I was moved to another room after asking how to make the heating work and spoke about the standard of the room. My new room 340 the heating worked however the paint was peeling of the wall in the bathroom in this one as well. the next night was ta the Parramatta property the whole experience was what I was expecting from an Accor property friendly efficient service at check in, a clean well appointed room to Mecure standards, dinner was excellent and breakfast was well presented and staff again were great. I had a meeting in the building next door the at check-out the receptionist was great I asked if I could leave my car in the hotel car park until around 2:30 this was not a problem. Overall the Parramatta experience was a great example of service recovery with in the Accor Group.

AccorHotels certified review
Joanne M. Business - 17/07/2017
« Pleasant »

A good experience, excellent customer service at the registration desk, good service in the restaurant and good service on check out.

AccorHotels certified review
Chris Business - 16/07/2017
« Convenient  »

As expected

AccorHotels certified review
Wong K. H. Business - 16/07/2017
« Wonderful hospitality  »

Friendly staffs at breakfast cafe Some extra effort and foods put in room during stay.

AccorHotels certified review
Rp Families - 16/07/2017
« Excellent overnight stay! »

Friendly, helpful staff. Comfortable stay. Good location.

AccorHotels certified review
Neal M. Families - 16/07/2017

Staff very helpful and rooms were what is expected only the restaurant would fail for me not very selective food wise and prices to high better deal was obtained from the RSL Club

AccorHotels certified review
Trish M. Families - 15/07/2017
« Love different adventures and experiences. The stay with you guys was phenomenal awesome the people of down to earth »

The four days that we stayed was awesome unbelievable experience . We're coming back in October for my son's surgery on his ankle we're staying for 5 days there and we love staying there because the people are down to earth absolutely gorgeous people .

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