Hotel - Mercure Sydney Parramatta
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Mercure Hotel

Mercure Sydney Parramatta

106 Hassall Street 
2142  SYDNEY
AUSTRALIA

860 reviews
TripAdvisor Rating Based on 860 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Jacuzzi
  • Babysitting on request
  • Outdoor tennis court

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The 4 star Mercure Sydney Parramatta offers 164 modern contemporary rooms with various room types, featuring flat screen LCD TV, broadband internet, Minibar, 24 hour room service and European pilliow menu as per your selection.

  • 164 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Manual temperature control
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Pay per view channel(s)
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,158 reviews

Our guest reviews for Mercure Sydney Parramatta

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 860 reviews
AccorHotels certified review
Jonathan B. Business - 17/09/2017
« Ok, but nothing exciting. »

Overall, it was OK. However, the Wifi connection was terrible, and it kept dropping. When travelling for work, a fast and stable wifi connection is about the only thing I cant do without.

AccorHotels certified review
Ray L. Business - 15/09/2017

Satisfying, comfortable & efficient.

AccorHotels certified review
Anonymous Business - 15/09/2017
« adequate »

difficult Woking environment as there was scaffolding and paint smell in lower public areas and Restaurnt during the day / evening

AccorHotels certified review
Max Business - 15/09/2017
« Average = memebrship not attached and seemed difficult to locate »

Put in a disabled room so the shower sprays water everywhere..........stains on lounge in restaurant - place getting very tired - squashed food at rear entry was there on arrival and there when I left.

AccorHotels certified review
Paul Business - 15/09/2017
« Very handy »

Front desk staff were very helpful. Was a nice change to deal with people who had no problems with speaking English. Overall the Hotel has everything required.

AccorHotels certified review
Bob C. Friends - 15/09/2017
« Bob C. »

Overall satisfactory,staff very obliging,however room was not ready.Day before I was contacted and requested a check in 12.30pm.Compensated with six pack of beer.The bill showed anorange juice which was incorrect.however the matter was resolved.

AccorHotels certified review
C P. Business - 14/09/2017
« Great stay as usual »

My stay was great as usual. Been a Accor Plus Member they greeted me as a family member been away for some time. No complaints on this stay.

AccorHotels certified review
Brian Solo - 13/09/2017
« MR »

IT WAS GOOD CLOSE TO ROSEHILL

AccorHotels certified review
Sharyn Families - 13/09/2017
« Pleasant »

Service is great ! Room could do with an upgrade

AccorHotels certified review
Carlon I. Business - 13/09/2017
« Comfortable without any reason to complain »

Hotel staff was very pleasant to interact with

AccorHotels certified review
Malcolm Friends - 12/09/2017
« A very pleasant experience which suited our needs on this occasion. »

A very enjoyable experience overall. We would have liked some storage space for our clothes (underwear etc.) but apart from that, everything else was good. The staff working the front desk were very friendly & couldn't have been more helpful. The noise coming from the lifts across from our room was a little annoying but I am a reasonably light sleeper.

AccorHotels certified review
Robert N. Couples - 12/09/2017
« Quick stop over whilst travelling »

Room was ready staff were very friendly and eager to help.

AccorHotels certified review
Veronica W. Families - 12/09/2017
« Excellent »

Rooms very clean, all staff so very friendly and eager to help

AccorHotels certified review
Carmen Couples - 11/09/2017
« A pleasant stay after long flight and get ready for an exciting trip in Australia. »

Hotel is clean and quiet although situated in city centre. However, I cannot appreciate the reason why I was given a room with disable facility. Thus, I did not have a bath tub in my room. This was a bit disappointing. The view facing the swimming pool is ok. Above all, I am satisfied with my stay there for two nights.

AccorHotels certified review
Linda D. Families - 10/09/2017
« Staff were all really lovely. Hotel neat and tidy, but needs some TLC. »

Even before our stay I had a phone call from Skye at the hotel to welcome us. Staff at the hotel were all lovely and helpful. Good location for traveling to Olympic Park. Nice to be upgraded to a suite and the thoughtful gift of Tim Tams. It was just pity it was directly next to elevator which was quite noisy until about midnight and started up again around 6am. Hence I always request to be away from elevators. I note the lobby was being painted. Hopefully this extends to the upper floors as well. Some mould on our bathroom tiles.

AccorHotels certified review
Deb Business - 07/09/2017
« Ms »

On arrival I was given a disabled room without being asked how I felt about that. I was then changed to a twin room. The beds are very uncomfortable and the rooms out dated.

AccorHotels certified review
Scott Business - 06/09/2017
« MR »

Good experience, could be cleaner...

AccorHotels certified review
Mark W. Families - 06/09/2017
« A great experience. »

Great - the staff were absolutely lovely!

AccorHotels certified review
Suzanne Families - 06/09/2017

the breakfast staff were extremely pleasant and polite, especially the young man who attended our table.

AccorHotels certified review
Anonymous Families - 05/09/2017

Amazing staff awesome accommodation

Our most recent 20 reviews
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