Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 1,333 reviews

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Mercure Sydney Parramatta - Image 1
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106 Hassall Street, 2142 SYDNEY, Australia

Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

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Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Telephone
Fax +61 2 8836 1043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,333 reviews

TripAdvisor Rating  4.0/5  1,102 reviews

I hadn`t problem in my stay.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The only problem I experienced was the TV remote control. As it is new to use it need guide.

Nearby the business trip place

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

It is good for early check in and leave baggage after check out. It is recommended to have a variety of breakfast options

Well located at a fair price but it’s a bit tired.

Customer review rating 3.5/5

John P. Couples - Confirmed reviews ALL

There’s room for improvement. The a/c didn’t work even after someone came to the room to ‘fix’ it. The temp didn’t change from 22 deg. Attention by the restaurant staff could be better.

Great location

Customer review rating 4.5/5

Joseph R. Families - Confirmed reviews ALL

Rooms are neat and tidy, also well priced, staff are very friendly, public transport straight outside the front doors, got food eg Macca’s KFC and a bowling club restaurant right next door it also has a nice restaurant inside as well, and ve stayed here a few times and have never had a bad experience will definitely stay again.

Dear Joseph R., We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sovana Bhattarai Front Office Manager

Cold!

Customer review rating 3.0/5

Craig W. Business - Confirmed reviews ALL

Cold night and heater was not operational. The lady on reception came to my room to have a look at to make sure it was not operator error. Confirmed the heater wasn’t working. 18 degrees in the room. 16 degrees in the morning.

Dear Craig W., Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sovana Bhattarai Front Office Manager

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Other web-users rate our hotel

  • 503 reviews 8.7/10 Location
  • 1,100 reviews 5.9/10 Room
  • 829 reviews 8/10 Service
  • 18 reviews 6/10 WiFi
  • 484 reviews 5.1/10 Cleanliness
  • 258 reviews 3.8/10 Amenities
  • 240 reviews 5.5/10 Breakfast
  • 237 reviews 3.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.