Novotel Brussels City Centre Hotel 4 stars

TripAdvisor rating 4.0/5 3,454 reviews
Novotel Brussels City Centre
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+ 22 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • City center location

  • Direct access to metro De Brouckère

  • Free WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

  • Fitness, jet-stream pool, relax area, infra-red showers

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Hammam
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000
brussels
belgium

Tel: +3226200428

Fax: (+32)2/5055000

Contact email

Check-in from 14h00

Check out up to 12h00

  • 47 :   47 BOURSE/BROUCKERE

  • 60 :   60 BOURSE/BROUCKERE

  • 81 :   81 BOURSE/BROUCKERE

  • 1A :   1 SAINTE CATHERINE

  • 1B :   5 DE BROUCKERE

  • ANVERS-BRUSSELS :   GARE CENTRALE

  • BRUGGES-BRUSELLS :   GARE CENTRALE

  • By plane

    ANTWERPEN DEURNE At 40km / 25 miles

  • By plane

    BRUSSELS SOUTH At 60km / 0 miles

  • By plane

    BRUXELLES NATIONAL At 12km / 7.46 miles

  • By plane

    OSTEND At 120km / 75 miles

  • By boat

    OOSTENDE At 120km / 75 miles

  • By car

    BRUSSEL At 0.1km / 0.06 miles

  • By car

    BRUSSEL KOEKELBERG At 5km / 3.11 miles

  • By train

    CENTRAL station At 0.8km / 0.5 miles

  • By train

    GARE DU MIDI At 2.5km / 1.55 miles

  • By train

    NOORD station At 1km / 0 miles

GPS :50.850937, 4.350372

Our accommodations

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

Superior Room with a double bed.

  • Max. number of persons: 2
  • Area: From 25
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Superior Room with 1 double bed and 2 sofa beds

  • Max. number of persons: 4
  • Area: From 25
  • Satellite/cable colour TV
  • Bathroom products
  • Multimedia hub

Executive Room with a double bed

  • Max. number of persons: 2
  • Area: From 28
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products
  • Multimedia hub(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Our trendy Bar & Brasserie offers you a wide range of tasty meals and various famous Belgian beers. Also for the children we have special attention. Free WiFi available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 215

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

10,969 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,454 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Everything works well

Customer review rating 4.5/5

Anonymous Business - 12/09/2019 AccorHotels review

Check in was efficient, I paid at check in and could leave in the morning by just dropping the key. I got good information about restaurants close to the hotel from the receptionist.

Lua de Mel

Customer review rating 4.5/5

Jg Couples - 10/09/2019 AccorHotels review

Expectacular

Dear Paula Margarida / Jorge Manuel C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Business in Brussels

Customer review rating 4.5/5

Robert C. Business - 10/09/2019 AccorHotels review

Good service as always. I got upgraded.

Dear Robert C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

A bit disappointing this time

Customer review rating 4.5/5

Stephan Business - 09/09/2019 AccorHotels review

This one of my best place to stay in Brussels but this time was a bit disappointing

Almas S.

Customer review rating 4.5/5

Almas Couples - 08/09/2019 AccorHotels review

I liked the hospitality of the the hotel,was great experience staying here

Dear Almas S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

We would highly recommend staying at this hotel. Very clean, great staff and great location!

Customer review rating 4.5/5

Candace Couples - 08/09/2019 AccorHotels review

Our room was on the seventh floor and the view of the city was great, you could even clearly see the Atomium. Our room had two levels connected by a spiral staircase. The lower level had a seating area, desk and a half bath. The upper level was very spacious and had its own seating area with a couch, 2 chair desk, queen size bed with an illuminated headboard. The upstairs bathroom was also nice with a lighted bathroom mirror it also had a separate toilet room. I would highly recommend this hotel if you travels take you to Brussels !

Dear Candace A., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

business trip

TripAdvisor rating 4.0/5

andre r Business - 08/09/2019 TripAdvisor review

bisically everything was ok, though I'm very dispappointed as i took this hotel to get points, and they told me that the rate i booked does not allow this!!! in this case i would have taken an other hotel, with better location! now i think twice before chose an accor hotel!

Dear guest, We thank you for your reaction about the fact that you did not get your points for this stay. Please note that is it clearly stated in the conditions, that rates proposed to partner companies (travel, tourism) are not eligible booking rates. Hoping that this will clarify the situation for you, we remain, Yours truly,

It was wonderful

Customer review rating 4.5/5

Alain Business - 06/09/2019 AccorHotels review

Good experience

Dear Alain M., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Very good!

Customer review rating 4.5/5

Anonymous Business - 06/09/2019 AccorHotels review

Very comfortable and pleasant

Dear Sivan N., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Amazing

Customer review rating 4.5/5

Grace Couples - 03/09/2019 AccorHotels review

Loved everything about the hotel! The hotel itself was beautiful and immaculate. The bed was the comfiest I think I've ever stayed on! Loved how big the room was and including the few English channels on the TV was a lovely touch. Staff were excellent, super friendly and helpful! The food at the restaurant and the breakfast buffet was great but the breakfast was fairly pricey. Even the construction going on outside didn't out a damper on our experience. Overall I'd recommend this hotel to anyone and everyone!

Dear Grace P., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Good

Customer review rating 4.5/5

Qasim A. S. Families - 02/09/2019 AccorHotels review

It was. Good . But since I left . I am trying to contact any one in the hotel to inform them that I have forgot my shoes in my room 536 during my stay from the 23rd to 25th If any one can confirm finding it and can help by sending it to this address by mail ( Jordan .Amman Swefiyah . 00…53 ) I will cover all the expenses .Thank you

Excellent

Customer review rating 4.5/5

Anonymous Couples - 02/09/2019 AccorHotels review

I liked everything about the hotel. The bed and the shower were very comfortabel.

Geachte Yannick S., Wij stellen uw opmerkingen over uw verblijf in Novotel Brussels City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Annabelle Secretary Guest Relations

As expected

Customer review rating 4.5/5

Anonymous Business - 02/09/2019 AccorHotels review

It was a good stay. The room was clean and proper and the breakfast was very good. The hotel is very close to the centra and the metro.The only reason I give an 8 is because of the works outside the hotel (which make the location less desirable) and that there was some noise outside during the night. Both are issues which cannot be helped.

Very nice stay

Customer review rating 4.5/5

Anonymous Couples - 31/08/2019 AccorHotels review

We stayed for 3 nights and it was lovely. Location was great and customer service was very good too. Would definitely recommend staying here. Thank you!

Good location

Customer review rating 4.5/5

Drivesy Couples - 30/08/2019 AccorHotels review

2 Days stay with wife and in laws, hotel very clean, staff very good, breakfast great, would recommend this hotel.

Dear Ian D., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Great hotel in the centre of Brussels

TripAdvisor rating 4.0/5

Thanos D Business - 30/08/2019 TripAdvisor review

Great hotel in the centre of Brussels, only 10' on foot from Grande Place. As a gold member, i got a free room upgrade and stayed in 2-storey suite, with free mini bar. Amazing hospitality and service, large room and big and diverse breakfast. Highly recommended!

Dear guest, Thank you for taking the time to write a review. I am grateful for your feedback about your stay and your amazing impressions. I look forward to seeing you again. Kind regards,

Fantastic

Customer review rating 4.5/5

Warren B. Friends - 28/08/2019 AccorHotels review

Wonderful

Dear Warren B., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

excellente

Customer review rating 4.5/5

Anonymous Solo - 27/08/2019 AccorHotels review

excellente

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Brussels City Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Annabelle Secretary Guest Relations

Displeasing

Customer review rating 4.5/5

C.c. Couples - 27/08/2019 AccorHotels review

When we arrived the reception desk seemed to be in shambles. There were customers complaining at the counter. When it was my turn to be seen, the receptionist went through the process of running my card for the room and it didn’t work. I informed her that my card had been working in Europe just fine so far, and she suggested I try another. After going through all 4 of the cards in my wallet, I asked her what we could do, she said she didn’t know. So I asked the receptionist if I could use cash to which she replied yes and told me to go get out cash from across the street. The next couple in line went through the same problem. This receptionist tried unplugging the machine and plugging it back in and instantly it worked, but instead of the receptionist I dealt with trying to get me to get back in line (I was standing only a few meters away to see if the couples card worked) I had to ask the couple if it worked. Instead of the receptionist trying everything to make sure that I was given the benefit of the doubt and that she didn’t blame me for the cards not working, or try to see if her card machines were broken, the solution she had to offer was, “I don’t know.” And after another couple had the same issue nobody came to me (as I was standing nearby) or my wife (who was sitting in the lounge area by this time) to ask us to please try again since their machines were at fault. This was not a pleasant way to be treated on our honeymoon.

Friendly staff, fair location

Customer review rating 4.5/5

Bogdan Families - 21/08/2019 AccorHotels review

Friendly staff, clean hotel, nice location but metro under construction site just in front of the hotel, walking distance to city center, very close to subway station.

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