Hotel - Novotel Brussels City Centre
Novotel Hotel Novotel Hotel

Novotel Brussels City Centre Hotel

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4.0/5 2,993 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,016 reviews

Our guest reviews for Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,993 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Thomas M. Business - 13/02/2018
« Nice hotel, in a central location »

I enjoyed my hotel stay at the Novotel Brussels City Centre location. I thought I was at the Grande Place when making my reservation. However, the location was quite central to much of what I wanted to see.

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Relaxed »

good quality service and good service at the breakfast. Very friendly staff at the breakfast.

AccorHotels certified review
Jean P. L. Q. Business - 10/02/2018
« nice pleasant stay for business purposes »

All OK except for the service in the bar/restaurant where the service is slow and not taken seriously. My friends from Kenya ordered steak and never got their potatoes frites!

AccorHotels certified review
Koen Z. Business - 10/02/2018
« Nice hotel, please speed up checkin experience »

I like staying at your hotel. Nice rooms and good WiFi. The only thing that irritates me time after time is the incredibly slow checkin experience here. Even if I do advanced checkin online. It always seems to need to take 10 to 15 minutes for that person in front of me in the queue to get checked in. What irritates me even more is that generally after 10 minutes of useless waiting suddenly one or two employees show up from the office on the left. If there are more on duty, why the heck don't you show up immediately when someone is waiting at the front desk?! Prioritize helping your guests over whatever it is you're doing in that office please. And ensure you don't have to hit 100 keys on your computer and look difficult for over ten minutes to get someone checked in. Take an example from the Citizen M hotel chain. Self service checkin. Takes maybe 2 minutes max and I'm off to my room. Awesome experience.

AccorHotels certified review
Anonymous Business - 09/02/2018

"Problem-less" :-) Smooth check-in, friendly staff, good meeting room facility and snacks. We did however wait a lit too long for our lunch to be delivered - it was however very good when it came.

AccorHotels certified review
Joop D. B. Business - 09/02/2018
« Nice, as may be expected for the price »

Efficient, good and comfortable

AccorHotels certified review
James S. Business - 08/02/2018
« Manager »

Very good - nice hotel and good breakfast. Friendly staff.

AccorHotels certified review
Edwin Business - 07/02/2018
« Nice and clean, good service, good breakfast »

Nice and clean, good service, good breakfast

AccorHotels certified review
Peter L. Business - 07/02/2018
« Professional service , no issues at all »

Very good. Staff were extremely helpful with access to restaurant and late check out

AccorHotels certified review
Petur Friends - 06/02/2018
« Overall satisfied, with some details that can be better »

The basics are solid as always, but I do need to mention some details: - cleanness of the bathroom was less than expected - the AV connection block for the TV didn't work, I found that the HDMI cable that should go into the TV was broken (connector ripped off) - it would be great to make the wifi compatible with devices that cannot log in to a captive portal, for example chromecast. Not for the streaming, but stuff like local cast or local music playback.

AccorHotels certified review
Anonymous Solo - 06/02/2018

As always the hotel was clean and comfortable. The room is spacious and the bed comfortable. My one criticism is that you've changed the pillows to these strange ones which are split down the middle and are very uncomfortable. I found some "normal" ones in the cupboard, thankfully, but the new default ones are not pleasant and hurt my neck.

AccorHotels certified review
Anonymous Business - 06/02/2018
« Excellent »

Nice and clean. Good breakfast.

AccorHotels certified review
Hande Families - 06/02/2018
« family with teenagers »

efficient

AccorHotels certified review
Anonymous Couples - 06/02/2018
« Ok, but expected a little more »

Great staff, good location, but room was in need of refurb. Smell or urine in toilet constantly. Air con rubbish, delicate bed, cleaning staff loud in next rooms very early

AccorHotels certified review
Steve B. Friends - 06/02/2018
« Very nice hotel, friendly staff, our group enjoyed the stay »

Our initial observations of the hotel were that it was modern, clean, and had great facilities. Our rooms were lovely, and had everything we needed. The staff were very friendly and helpful.

AccorHotels certified review
Dave Friends - 06/02/2018
« Great hotel »

Great hotel in a fab location. Hotel is modern, quiet and immaculate. Staff are very helpful. Highly recommend this hotel.

AccorHotels certified review
Phil M. Business - 06/02/2018
« A consistently good experience »

Never had a problem over the years that I have stayed here. The staff are very helpful, pleasant and knowledgeable of the local area. The rooms are clean and well appointed. There's a nice selection of complimentary tea and coffee in the rooms as well as a complimentary chilled bottle of water. The housekeeping have an attention to detail and the rooms were well cleaned each day. A comprehensively and consistently good experience.

AccorHotels certified review
Mark C. Business - 05/02/2018
« Nice rooms and good facilities, would of got a ten if the bathroom had a bath in it. »

Good rooms and nice staff.

AccorHotels certified review
Robert Business - 04/02/2018
« Very nice location »

Very good location, nice view from 7th floor, a bit expensive price without breakfast. But very good sleeping, it's good to possible to make fully dark in the room. I just didn't know there is spa in hotel, what i love, but I couldn't use as i didn't have my proper clothes with me. This could be more promoted on booking pages and it was not even mentioned at the check-in. It would be nice from you if you would award Accorhotels points also if the booking is not directly through you. Some other do it :)

AccorHotels certified review
Allan Families - 04/02/2018
« awesome »

very nice, room is beautiful, comfortable and clean. breakfast was great. only thing is we didn't know that there was a pool.

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