Hotel - Novotel Brussels City Centre
Novotel Hotel Novotel Hotel

Novotel Brussels City Centre Hotel

4.0/5 3,254 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Congress center
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 9,165 reviews

Our guest reviews for Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,254 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
D Business - 14/12/2018 AccorHotels certified review
« Correct. Simpli that. »

Nothing special. Breakfast could be improved. There was no olive oil in the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David R., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations

Andrew Couples - 14/12/2018 AccorHotels certified review
« Well located and clean hotel »

Everything was professionally done and I have no complaints. The hotel is perfectly situated for the Metro and within easy walking distance of the Main Square. If I had a wish it would be that the reception staff are recruited from local people. None I spoke to had intimate knowledge of the city and its tourist attractions. Brussels is the ultimate venue for city breaks. Its clean and the locals are very helpful. The architecture is breath-taking and the museums (from Beaux Arts to Aeroplanes) are world class. Andrew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew L., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Karsten H. Business - 13/12/2018 AccorHotels certified review
« Good hospitality experience »

Convienently located in the centre of Brussels. Quiete and large room with everything I expect on a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karsten H., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Ah Friends - 12/12/2018 AccorHotels certified review
« Fantastic »

Visited this particular hotel as we were visiting the Christmas markets. Perfect central location, great staff, clean spacious rooms, couldn’t have asked for anything more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amelia H., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

I.t. Couples - 12/12/2018 AccorHotels certified review
« An excellent weekend break at this fantastic Hotel. »

The hotel is ideally located, close to all the downtown amenities and transport links. The whole experience of meet & greet by the reception staff was second to none. We were able to check-in to our room early, which was a bonus for us. The view from our third floor superior room, looked out across the Xmas markets to the rear of the hotel. We booked a room to include the breakfast, expecting a continental spread, to our surprise there was also a comprehensive range of cooked items as well. The room was quite large compared to other hotels we have stayed in, the only issue we had was a blocked bathroom sink which was swiftly dealt with by reception. Overall a great place to stay and would definitely use this hotel again, for any future trips to Brussels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian T., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Ray Couples - 11/12/2018 AccorHotels certified review
« Lovely stay interrupted by maintenance work in the early morning »

Great hotel in a perfect location. Only issue I had was the Saturday morning at about 9 AM someone started drilling into the wall of a neighbouring room. This lasted for over an hour. There was no warning by staff of any maintenance work even though they knew about it in advance when I asked later that day. Other than that, the staff were very nice and the food in the bar was delicious.

Gary C. Business - 11/12/2018 AccorHotels certified review
« Nice hotel, great location and good service »

It was a comfortable stay with good service and good facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Didier Couples - 10/12/2018 AccorHotels certified review
« perfect »

perfect

Katerina Business - 10/12/2018 AccorHotels certified review
« Good hospitality but noisy place »

The hotel is great and the people are very friendly and helpful. Unfortunately, just opposite the hotel there is a big construction site and they start working very early in the morning, which means that the noise is disturbing.

Anonymous Couples - 10/12/2018 AccorHotels certified review

Perfect thank you, comfortable pillows, magnificant breakfast. Only minus point, when next refurbishing, try to fit a handbasin in the separate toilet, rather than have to wait turn in bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard c., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 09/12/2018 AccorHotels certified review

The hotel is well located and the place is nice, but the staff was not as friendly as I was expecting

Anonymous Business - 09/12/2018 AccorHotels certified review
« Business visit. »

Everything was fine but theq welcome drink choice was more restricted than I thought.

Anonymous Business - 09/12/2018 AccorHotels certified review
« Very good »

Everything was done well

Lesley D. Families - 08/12/2018 AccorHotels certified review
« Lesley D. »

Very enjoyable - I have stayed at this hotel for many years for the Plaisir d'Hiver Christmas Market and always found it good.

Renee Friends - 07/12/2018 AccorHotels certified review
« Overall good stay with a few short comings. »

Loved the hotel with its cleanliness and helpful staff and close proximity to the Christmas markets. However I am a travel agent and booked several rooms. The classic rooms were great, but the executive room I booked for a client gave a view of the construction across the street. The lower end rooms were the ones with the nicer views over looking the Christmas market. That should be noted in the booking. Also, there should be access in the lobby to coffee during the day and for the early morning travelers who can't stay for breakfast.

A P. Business - 07/12/2018 AccorHotels certified review
« Hotel good as ever, but problems with excessive early morning construction noise. »

Woken at 05:45 by intense construction noise (high frequency hammering/concrete breaking) from the excavation work in front of the hotel. Unlike in other countries, there appear to be no planning/permit conditions in Brussels which require such works to be done during sensible hours. Not the fault of the hotel but this ruined my stay; I really needed to catch up on sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy P., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that you encountered problems in relation with the construction works in front of hotel. We herewith would like to inform you that the works are ordered by the local authorities and are completely out of our hands. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations

Rebecca Couples - 05/12/2018 AccorHotels certified review
« Lovely Stay, good price, excellent service »

From checkin to checking out everything was easy and enjoyable. Great facilities and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Kate B. Couples - 04/12/2018 AccorHotels certified review
« Experience »

The initial view of the hotel was fantastic, lobby very clean, receptionist very quick and friendly. Room was lovely, very well presented, spacious and modern. Leaking shower and not replacing the tea/coffee on consecutive stays the only areas for improvement

.... Couples - 04/12/2018 AccorHotels certified review
« Nice hotel, but a bit warm »

Really nice employees at the desk. Room was nice, clean and spacious. Only point of improvement would be to lower the temperature in the room. It was really warm as the airco wasn't functioning! Was not nice to sleep in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arianne v., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Great »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keating S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

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