Hotel - Novotel Brussels City Centre
Novotel Hotel Novotel Hotel

Novotel Brussels City Centre Hotel

4.0/5 3,139 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
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Hotel location

Our rooms

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,434 reviews

Our guest reviews for Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,139 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Martin W. Couples - 16/08/2018 AccorHotels certified review
« Good location, right at the heart of things. »

Good location for attractions. Nice modern, clean room, The only criticism would be that the check-in took too long due to a slow computer system. In fact it was the slowest check-in I have ever experienced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin W., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Families - 16/08/2018 AccorHotels certified review
« Ver »

Very comfortable and central

Jen Families - 15/08/2018 AccorHotels certified review
« Stress free »

Staff very accommodating. Rooms are well kept and relaxing. Hotel is conveniently located - near central station, places of interests and restaurants abound the area.

Davio Solo - 15/08/2018 AccorHotels certified review
« No WiFi »

I couldn’t get WiFi access and was told they would have to call their helpline to help me and I didn’t have time to wait. I was staying one night and had plans. Plus, the little refrigerator in my room was totally empty. All of this and I still wasn’t offered a discount for my stay. I will warn friends to stay away from this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Davio D., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns. Sincerely, Annabelle Secretary Guest Relations

Anonymous Couples - 15/08/2018 AccorHotels certified review
« Mr »

Very comfortable stay in an excellent location for visiting Brussels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom B., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Vicenc Families - 13/08/2018 AccorHotels certified review
« Nice experience »

The Hotel surprised me. The room was spacious for having a family. What also liked me was the swimming pool. Every day after doing the tour in Brussels, it was very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicenc M., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Couples - 13/08/2018 AccorHotels certified review
« Big room, convenient hotel »

We had a great experience. The room was very nice with large, open windows. However, there were no outlets close to a mirror which is truly an inconvenience.

Andre Families - 13/08/2018 AccorHotels certified review
« Great location »

Very nice hotel in a great location. Breakfast as really good. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Kelsey Couples - 12/08/2018 AccorHotels certified review
« Amazing »

Front desk was nice and welcoming offered flavored water. The room was beautiful, we loved how everything was green and energy saving. The spa was so relaxing and wonderful, it far exceeded our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelsey w., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Cassey Couples - 12/08/2018 AccorHotels certified review
« Staff and location are very good »

I was surprised an environment friendly hotel is using plastic and paper cups in room, which is also not convience for guest who want to have a cup of hot drink.

Wilko Business - 10/08/2018 AccorHotels certified review
« As always very Good! »

Very Good. Friendly and helpful staff!! Good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilko E., Thank you very much for your positive reaction. Sincerely, Annabelle Secretary Guest Relations

Bings Couples - 10/08/2018 AccorHotels certified review
« Very nice place with so friendly and helpful staff »

Very good experience.comfy room.clean.helpful and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ophelia S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

David Friends - 07/08/2018 AccorHotels certified review
« Excellent Hotel and Staff »

Very good. Lovely hotel in perfect location

Anonymous Families - 06/08/2018 AccorHotels certified review
« All round great stay »

Everything was great. The room was very comfortable. The location is very convenient. The staff were very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben H., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Couples - 06/08/2018 AccorHotels certified review
« Worth. »

Good lovation, good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivat C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Zaid A. Families - 06/08/2018 AccorHotels certified review
« Very comfortable »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zaid A., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

G Friends - 06/08/2018 AccorHotels certified review
« Excellent »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary O., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Jan Couples - 06/08/2018 AccorHotels certified review
« Prima »

Prima

Simon Couples - 06/08/2018 AccorHotels certified review
« Very impressed, professional, clean and value for money »

Welcomed at reception with a warm welcome, very professional throughout our stay, modern clean rooms, great location made for a fabulous stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon W., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Nevine H. Business - 05/08/2018 AccorHotels certified review
« great experience »

This is my 5th time to stay at Novotel. It's always as same as we expect. very good reception, nice rooms, cheerful staff, very clean. the most important: being close to the market and the shopping areas, surrounded by cafes and restaurants. The best to go for Christmas vacation

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