Hotel - Novotel Brussels City Centre
Novotel Hotel Novotel Hotel

Novotel Brussels City Centre Hotel

4.0/5 3,227 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 109.00 EUR Non member rate
From 103.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Congress center
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 8,968 reviews

Our guest reviews for Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,227 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hazel A. J. Friends - 13/11/2018 AccorHotels certified review
« Pity about the building works »

The hotel was ideally placed in Brussels, however, their is a building site opposite which meant you could not open the windows from early in the morning to early evening for the dust and noise. At night the traffic noise also meant windows could not be opened. Having said that we loved the bar, the people were friendly and polite and breakfast was amazing.

David Couples - 13/11/2018 AccorHotels certified review
« Just ok »

A lot of building works going on, making the the stay not as pleasant as it could have been. Otherwise no complaints.

Illia Families - 12/11/2018 AccorHotels certified review
« Good location but needs refreshment »

Overall hotel is good. Service is adequate (except fact that sauna closes at 10pm - just when you need it after a walk over the city). Good attention to kids. But you can feel that hotel needs to do refreshment.

Kelly Families - 12/11/2018 AccorHotels certified review
« Okay »

+: Location of hotel was great, good kids corner that kept my toddler occupied, bed was comfortable, shower had consistent warm water throughout. -: room looked tired and outdated, appalled by the makeshift baby cot from a laundry trolley which looked very old and disgusting, baby cot was also not furnished (although we had requested for it before our stay) when we checked in to the room, staff was friendly but spent way too much time on assisting hotel guests (maybe their computer system is not fast enough for them)

Joanne F. Solo - 11/11/2018 AccorHotels certified review
« Nice stay »

The staff are trying best to solve things out. I was initially given a room that was just right next to the construction site and I was quite allergic to dust pollutions so I am worried. After I requested to change the room to the opposite side, although that side was full but he managed to move me to a higher level.

C. Business - 09/11/2018 AccorHotels certified review
« Good, however the breakfast needs (some) improvement »

Breakfast needs improvement: At 9 am the servants already started to prepare for the close at 9.30 am - this was much too noisy and it did not feel like a relaxed breakfast Cleaning and keeping things clean needs improvement at the breakfast launch such as there were dirty jam glasses, area of orange juice making is spoiled, cleaning of desks is not done good enough I came shortly before nine - there were no bread rolls, no fish, no scrambles eggs

Steph Couples - 08/11/2018 AccorHotels certified review
« Great stay »

Breakfast plentiful and tasty, staff helpful and friendly, great central location. Spa facilities lovely and the best thing was the bed, super comfy mattress! I also mentioned it was my partners birthday upon booking and they upgraded us to an executive suite with views over brussels, robes and slippers, nespresso coffee and mini bar, amazing service! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie H., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Lyly Business - 08/11/2018 AccorHotels certified review
« Good stay »

Stay in the Hotel was OK

Austin B. Solo - 07/11/2018 AccorHotels certified review
« Great stay! »

Good location, helpful staff, and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cole K., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

W Couples - 07/11/2018 AccorHotels certified review

Very relaxing a quiet room on a high floor as requested. The room was spacious the best blackout curtains ever for peaceful sleep. We really enjoyed the lovely pool and steam rooms. Very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy G., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 07/11/2018 AccorHotels certified review
« Everything went smooth and as expected. »

Generally very good. A bit of a queue at check-in, but friendly and effective staff handled the process well including payment and preparations for early check-out. The room was functional and satisfactory, the breakfast was ok. Departure was very effective, with fast check-out, quick taxi ordering and very fast submission of the receipt via email. All in all, the hotel was quite effective and provided the services in a good manner.

Dan Business - 07/11/2018 AccorHotels certified review
« Great experience »

Very nice and well equipped room, clean, generous breakfast and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel F., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Anonymous Business - 06/11/2018 AccorHotels certified review
« Fine »

Stay was fine, comfortable bed. Breakfast fee of €21 is ridiculous but there’s a little fridge in the room so I got a yoghurt. It would be good if the hotel would put some information about the building works outside in the rooms for guests.

Vanessa Couples - 06/11/2018 AccorHotels certified review
« Perfect!!!!! »

Lovely staf good location and great breakfast i feel always welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa A., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Karen Business - 05/11/2018 AccorHotels certified review
« Staff was extremely helpful; breakfast area was crowded and food not filled up quickly »

The staff was extremely helpful and friendly: when we asked where we could take a call, the manager on duty opened up the closed bar only for us to have a quiet room to sit in; she brought us something to drink, and we had a perfect phone conference for an hour or so. The breakfast area is small, and with a hotel seemingly fully booked, it is actually too small, and food was not filled up accordingly. The rooms are nicely renovated, mine had a strange smell in the bathroom, though, like not being in use for some time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen S., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Soha Couples - 04/11/2018 AccorHotels certified review
« Convenient »

Nice hotel with excellent location

Mark Couples - 04/11/2018 AccorHotels certified review
« Clean, comfortable, modern with a great staff that was very helpful. »

Great location, clean and comfortable room, staff was kind and very helpful. Best part was the value was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark L., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Eimear Families - 04/11/2018 AccorHotels certified review
« The food at the hotel was very disappointing »

Hotel was central and comfortable. Staff were friendly and helpful. The food was extremely disappointing in the evening we had dinner. This detracted from the otherwise pleasant experience we had.

V Business - 03/11/2018 AccorHotels certified review
« All good. Except construction site outside. »

All good. Except for the construction site outside, making mud and dirt outside the entering doors.

Rachel Business - 02/11/2018 AccorHotels certified review
« Comfortable and clean, but noisy with construction. »

The staff was friendly and accommodating, and the amenities were amazing. My room was comfortable and relaxing at the end of long days. The breakfast each morning was lovely. My only complaint is that the nearby construction woke me up at 5am every morning, which is likely something Novotel has no control over.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 109.00 EUR Non member rate
From 103.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates