Hotel - Novotel Brussels City Centre
Novotel Hotel Novotel Hotel

Novotel Brussels City Centre Hotel

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4.0/5 3,087 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 8,042 reviews

Our guest reviews for Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,087 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Tanya R. Friends - 15/06/2018
« Great Hotel, perfect location »

Friendly staff, clean, rooms big enough, renovated, with a perfect location, just a short walk to Grand Place. Very good breakfast with a wide variety to choose. I definitely stay again.

TripAdvisor review
Couples - 15/06/2018
« Well placed Novotel »

The St Catherine's area of Brussels is a great place to stay. Brussels appears to be undergoing renovation and the car park opposite the hotel is being demolished but the rear of the hotel looks out over the Black Tower. Lots of great places to eat and drink nearby. The rooms are standard Novotel, clean and comfortable. The small pool and hamman are refreshing after a day's sight seeing. Well situated for public transport for places too far to walk but many sights are with walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for the recent stay and sharing your experiences online. We are very pleased to hear you enjoyed and the location of the hotel. As you indicate, indeed a very nice selection of bars and restaurants are nearby. Kind regards,

AccorHotels certified review
Anonymous Families - 14/06/2018
« Great location and staff very friendly and helpful »

Overall our experience at the hotel was very good; friendly and very helpful staff (Donna from the reception was great), the hotel has a top location, rooms very spacious and comfortable. One point of improvement room 502 smelled a bit like cigarette.

AccorHotels certified review
Anonymous Business - 13/06/2018
« Alaways high standards of customer service - all areas »

I'm now since a couple of years using the hotel - definitely no any reason to change!

AccorHotels certified review
Anthony C. Business - 13/06/2018
« Mr Anthony C. »

A comfortable stay. Good breakfast.

AccorHotels certified review
Juha P. Business - 13/06/2018
« Hotel is OK »

Room was OK but the coffee automat at the conference floor was terrible, the only available hot drik was espresso amd I don't like espresso prepared from condensed

AccorHotels certified review
Michael A. Couples - 13/06/2018
« Nice hotel - poor hotel reception »

The hotel is very well located, good room (toilet a bit small and dark), breakfast very good. Hotel reception - check in, ok - key card didn't work - quite normal for most hotels. Hotel requested card swipe to charge 50 Euro to cover tax etc. 11 pm on 10/6 spoke to reception to settle my account 19.12 Euro cash. Asked for a receipt to prove payment - was told it would be emailed to me - still waiting! 3.15 am 11/6 woken by email - saying my account is outstanding 19.12 Euro - would be charged to credit card. Debated whether to go down to reception to sort it out, but decided to wait until the morning. 8 am 11/6 spoke to reception - no record that I paid. The only proof I had was 88 cents change and for you check your CCTV to prove I paid. Receptionist, understood and said account was now settled. Requested receipt - was told it would be emailed to me when I check out. Checked out - but still waiting for a receipt. Currently never received a copy of my bill. My credit card is still showing a 50 Euro (£44.86) pending. Will I be charged 19.12 Euro twice - will the pending charge on my credit card be cancelled. Was I every checked out of room 333?

AccorHotels certified review
David Business - 12/06/2018
« Short business trip »

Swift check-in, great room, good breakfast, efficient check-out.

AccorHotels certified review
Bernd Business - 11/06/2018
« nice hotel, good breakfast, tiny "pool" »

almost at the very center of brussels. no parking available right now (june 2018). walking to next garage takes about 5 minutes. nice bathroom and shower.

AccorHotels certified review
Stuart Business - 11/06/2018
« Excellent stay »

Really good, clean hotel

AccorHotels certified review
Familie W. Families - 10/06/2018
« Good swimming pool and hamman. »

Very good hotel. Clean and good service. Tasty food in restaurant. But no pancakes at breakfast and the waffles are not tasty.

AccorHotels certified review
Laure Solo - 10/06/2018
« Great quality/price ratio »

The staff was extremely welcoming and available My room was nearly like an apartment, so spacious

AccorHotels certified review
Young J. W. Families - 09/06/2018
« Nice accomodation »

I stayed 2 nights at the hotel. Very nice staffs and room condition.

AccorHotels certified review
Adi Y. Couples - 09/06/2018
« Great! »

It was very enjoyable. The hotel was very nice, clean, luxorious and very central :)

AccorHotels certified review
Doaa H. Business - 09/06/2018
« Cozy and friendly hotel and staff »

the Stay was so smooth since the check in until the check out.

AccorHotels certified review
Renata Business - 08/06/2018
« very professional and friendly »

This is my second stay in your hotel and I'm very satisfied with all, for example room is large enough, breakfast is rich with offer, coffee brake during meeting/conference in your hotel is very good and also lunch. I fill safety when I leave my luggage after check-out till to my flightI hope I will back again on business trip and also with my family . Best regards

AccorHotels certified review
Anonymous Business - 08/06/2018
« Good staying over night for business »

Good to sleep, proper breakfast, toilet had no bidet or shower for that purpose.

AccorHotels certified review
Anonymous Business - 07/06/2018
« Quiet and good location »

Everything worked well. Nice and quiet room.

AccorHotels certified review
Anonymous Families - 05/06/2018
« Brussels short break »

Very good

AccorHotels certified review
Nina K. G. Friends - 05/06/2018

It was very very nice. All the service was perfect. Nice room and clean.The swimmingpool, gym and sauna was nice. Everything nice clean and staff always smiling and helpful . The hotelbar was nice. One word; 'Perfect '

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