Novotel Brussels City Centre Hotel 4 stars

TripAdvisor rating 4.0/5 3,422 reviews
Novotel Brussels City Centre
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+ 22 Services
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Room 1

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Hotel extras

  • City center location

  • Direct access to metro De Brouckère

  • Free WIFI

  • Stylish GourmetBar, 11 modular meeting rooms with daylight

  • Fitness, jet-stream pool, relax area, infra-red showers

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Hammam
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brussels City Centre

Rue de la Vierge Noire 32
1000
brussels
belgium

Tel: +3226200428

Fax: (+32)2/5055000

Contact email

Check-in from 14h00

Check out up to 12h00

  • 47 :   47 BOURSE/BROUCKERE

  • 60 :   60 BOURSE/BROUCKERE

  • 81 :   81 BOURSE/BROUCKERE

  • 1A :   1 SAINTE CATHERINE

  • 1B :   5 DE BROUCKERE

  • ANVERS-BRUSSELS :   GARE CENTRALE

  • BRUGGES-BRUSELLS :   GARE CENTRALE

  • By plane

    ANTWERPEN DEURNE At 40km / 25 miles

  • By plane

    BRUSSELS SOUTH At 60km / 0 miles

  • By plane

    BRUXELLES NATIONAL At 12km / 7.46 miles

  • By plane

    OSTEND At 120km / 75 miles

  • By boat

    OOSTENDE At 120km / 75 miles

  • By car

    BRUSSEL At 0.1km / 0.06 miles

  • By car

    BRUSSEL KOEKELBERG At 5km / 3.11 miles

  • By train

    CENTRAL station At 0.8km / 0.5 miles

  • By train

    GARE DU MIDI At 2.5km / 1.55 miles

  • By train

    NOORD station At 1km / 0 miles

GPS :50.850937, 4.350372

Currently, close to our hotel

Tour of the Belgian Museum of Judaism, Brussels

From 01/01/2010 to 31/12/2019

At 1.2 km

Tour of the Palace of Brussels

From 22/07/2018 to 07/09/2019

At 1.4 km

Tour of the Camille Lemonnier Museum, Brussels

From 01/01/2019 to 31/12/2019

At 2.1 km

Visitor Centre at the European Parliament, visit

From 02/01/2018 to 30/12/2019

At 2.2 km

Tour of the Natural Science Museum, Brussels

From 01/01/2016 to 31/12/2019

At 2.4 km

Tour of the Museum of Fantastic Art, Brussels

From 01/01/2016 to 31/12/2019

At 3 km

Tour of the Royal Museum of Military History, Brussels

From 01/01/2016 to 31/12/2019

At 3.2 km

Tour of the Constantin Meunier Museum, Brussels

From 01/01/2011 to 31/12/2019

At 3.8 km

Van Damme Memorial, Diamond League Athletics

From 06/09/2019 to 06/09/2019

At 5.1 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 11 km

Our accommodations

Combine work and relaxation in complete serenity. Our Superior room mixes modern decor, ergonomic design and high-tech equipment: air conditioning, flat screen tv, WiFi, tea and coffee making facilities and minibar

Superior Room with a double bed.

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed and 2 sofa beds

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Our menu is as diverse as our city itself, with seasonal suggestions, international classics, regional dishes and special local drinks.

Dinner

16:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Our trendy Bar & Brasserie offers you a wide range of tasty meals and various famous Belgian beers. Also for the children we have special attention. Free WiFi available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 215 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Brussels City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

10,689 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,422 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Brussels best city center hotel

TripAdvisor rating 4.0/5

botev_dimitar Business - 19/07/2019 TripAdvisor review

One of the best located hotels in the heart of Brussels. Excellent service, quite and spacious rooms, pool, gym, spa and very friendly staff :) I recommend it whenever you are in Brussels. The on-line check in and check-out is very comfy and fast

Dear guest, Thank you very much for your positive remarks. We are very glad to hear that you find our hotel the best city center hotel in Brussels. We hope that you will return for another perfect experience. Best wishes,

Good location; good value; great service

TripAdvisor rating 4.0/5

MarkG344 Couples - 17/07/2019 TripAdvisor review

My wife and I spent four lovely nights at this hotel. The location was perfect for us. The hotel staff provided excellent service, and the hotel itself provided a few little touches that made the stay more pleasurable. The fridge in the room was one of the reasons we chose this hotel.

Dear guest, Thank you for sharing such positive opinions of your stay at Novotel Brussels City Centre. We appreciate your feedback on our location and service. We hope that you will stay with us again on your next visit to Brussels. Best regards,

Good recovery after disastrous checkin

Customer review rating 4.5/5

David C. Couples - 14/07/2019 AccorHotels certified review

Overall a good stay but a terrible late check in. We were the ones waiting on the reception lounge for most of the day, surely you noticed us?? Sarah did make it up to us with some recognition of our anniversary.

ideal hotel. fantasic location.

Customer review rating 4.5/5

R. I. J. Couples - 13/07/2019 AccorHotels certified review

the hotel is wonderful hotel, for a reasonable price you get what you need from hotel in big city

Dear Itzhak J. R., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Fair

Customer review rating 4.5/5

Prakashrao Couples - 12/07/2019 AccorHotels certified review

Fair experience. The staff are friendly and helpful. The cleaning staff appears to be tired and exhausted - however, they are doing a good job

Customer review rating 4.5/5

A.p. Families - 12/07/2019 AccorHotels certified review

Great location, excellent room, and nice staff.

Dear Alexi P., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations
Customer review rating 4.5/5

Denise O. Families - 12/07/2019 AccorHotels certified review

Average for the price

Dear Denise O., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations

Mr

Customer review rating 4.5/5

Charlie M. Business - 12/07/2019 AccorHotels certified review

Always made welcome

Dear CHARLIE M., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Business trip

Customer review rating 4.5/5

Anonymous Business - 11/07/2019 AccorHotels certified review

It was really nice. Easy check in and checkout . Breakfast spread was really nice.

Dear Atosi B., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Very enjoyable.

Customer review rating 4.5/5

N C. Couples - 10/07/2019 AccorHotels certified review

Very welcoming. Well organised, clean, and felt safe at all times.

Dear Nola C., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

An enjoyable stay

Customer review rating 4.5/5

Paul Couples - 08/07/2019 AccorHotels certified review

Friendly staff at the hotel. A very comfortable room with good A/C in the hot weather. The room was purchased at a reasonable price and so it was considered good value for money

Dear Paul B., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Spacious and excellent location. Good for families.

Customer review rating 4.5/5

Kristi Families - 06/07/2019 AccorHotels certified review

Very friendly staff. We had two inter leading rooms connected. One room has a super large daybed that could sleep one more person. Extra linen were provided in the cupboards. Very good location, walking distance to centre and markets.

Dear Yuan Z., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Could be better

Customer review rating 4.5/5

Anonymous Business - 05/07/2019 AccorHotels certified review

From cleanliness, I would say it is ok, however I did find the floor was not vacuumed. More, I would suggest the gym to open earlier and not 7.00, as when someone is working in the morning does not have time to go to the gym. More, there was no conditioner provided, which was also important to use. Overall the experience was not bad, however these small things really did not make the stay pleasant.

Dear Nikki K., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations
Customer review rating 4.5/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Was ok Room cleaning was late Receptionist the male was not in a good mood to help English speaking customers

unremarkable

Customer review rating 4.5/5

Anonymous Business - 04/07/2019 AccorHotels certified review

Adequate, but not inspiring, especially in terms of services and amenities. The single water bottle in the fridge (and the reservation was for 2 people) with the sign "one free water per stay" was a particularly low point. Don't bother putting a free bottle of water in the room at all, as this feels really pinched and mean.

Lovely and clean, great breakfast, very friendly and helpful staff.

Customer review rating 4.5/5

Jt Families - 01/07/2019 AccorHotels certified review

The staff were friendly and helpful, advising on places to visit and where to go. The room was spacious and clean. Plenty of choice for breakfast, very tasty.

Dear Jill T., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

very comfortable

Customer review rating 4.5/5

Steve N. Business - 01/07/2019 AccorHotels certified review

good check in nice room decent breakfast good bar

Dear Stephen n., We very much appreciate your comments regarding your stay at the Novotel Brussels City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Secretary Guest Relations

Outdated uncomfortable room with aged air conditioning.

Customer review rating 4.5/5

Jules Business - 30/06/2019 AccorHotels certified review

The best I can say is it was clean. The use of plastic in a so called environmentally friendly room was astonishing! Uncomfortable bed and old pillows. Breakfast was cheap and nasty and the bar food tolerable but the wine disgusting. Choose a different hotel.

Dear Julie R., Thank you for taking the time to tell us about your experience at the Novotel Brussels City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Secretary Guest Relations

Satisfactory, but noisy and limited vegetarian meal optons

Customer review rating 4.5/5

Anonymous Business - 28/06/2019 AccorHotels certified review

My stay was accomodating, although the windows are not very soundproof and therefore I was kept awake by people in the street outside. I was also disappointed at the limited vegetarian options on the menu.

Customer review rating 4.5/5

Anonymous Business - 28/06/2019 AccorHotels certified review

When reserving a taxi in the mornng I was told there would be a 15-20 minute wait. Unfortunately after one hour the taxi had still not arrived. I realise the hotel has no control over the taxis but the taxi company does not seem particualry reliable. finally I left and used public transport and risked being late for my meeting.

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