Hotel - Novotel Brussels Centre Tour Noire
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Novotel Hotel

Novotel Brussels Centre Tour Noire Hotel

Rue de la Vierge Noire 32 
1000  BRUSSELS
BELGIUM

2,855 reviews
TripAdvisor Rating Based on 2,855 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Croquet

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,917 reviews

Our guest reviews for Novotel Brussels Centre Tour Noire

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,855 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Phil M. Friends - 19/09/2017
« Very comfortable room, quiet but well located. »

Friendly and helpful front desk staff. Room on 2 levels on 7th floor was comfortable and quiet. Location a block away from Bourse near some traffic free squares with plenty of good restaurants nearby.

AccorHotels certified review
Jason S. Couples - 19/09/2017
« Mr Jason S. »

Rooms were clean, facilities were good and the hotel is in a convenient location

AccorHotels certified review
Christian A. Friends - 19/09/2017

Good location, nice big rooms, gentle staff and Ok breakfast But: very hard matress :(

AccorHotels certified review
Anonymous Business - 19/09/2017

When arriving, I had to wait for quite some time until I was checked in. A number of people in the queu. The clerk was not too sure what to do, things took long. Temperature in the room was on the cool side, difficult to adjust. Breakfast was as usual: nothing to write home about (i.e. the bread is not of good quality, was frozen before. Long queu to get a coffee). On the positive side: This time staff in the breakfast room was very friendly. Fast check-out is very useful.

AccorHotels certified review
Business T. Business - 18/09/2017
« Good except, the system would not activate my room door key »

I liked the hotel but arrived extremely late off a delayed flight and couldn't get the key to my room activated as the system had been closed down for the night, had to wait until the morning

AccorHotels certified review
Azer Solo - 18/09/2017
« Very Good »

Very Good

TripAdvisor review
Katarzyna B Business - 18/09/2017
« Generally was OK »

Good location and modern, large rooms. Good food. The only I am very dissapointed is that there is no parking avaiable and the staff was not helpful at all. I was left as a guest who reserved 6 rooms for 2 nights without possibilities to park our car. SO thank you YOU VERY MUCH for such a service. I have spend at least 2 hours to find parking, than next day the same, I have left car at the street 2-3 km far form the hotel and at the end paid the fees because when I have back in the morning to the car I was late by 20 minutes and police give me a fee. Grate - thanks a lot.

AccorHotels certified review
Andis Business - 16/09/2017
« Always on top »

Very good service and nice looking hotel. I like the style of the rooms and location of the hotel. But most of all I always enjoy the fitness and wellness centre - it is perfect - especially after hard working day. Another positive thing that I do not see in other hotels is that Novotel does not stop improving. Last time I was there the trainers were changed to newer ones in the Jim although the previous were not bad. That is a very solid level for 3 star hotel. Novotel is better than many 4 star hotels, and I have been in lot of those.

AccorHotels certified review
Paula Business - 15/09/2017
« Friendly personnel, comfortable rooms, great breakfast but... »

My family of 4 stayed just one night and asked several times for soy milk for our breakfast. We were reassured that they would have it... When the time came, they told us they were out of soy milk. I wish they would have taken better care to reserve the ones they knew we needed (they were small individual boxes). Other than that disappointment, the hotel is clean, calm, friendly.

AccorHotels certified review
I R. Business - 15/09/2017
« So good I always try to stay here »

Location, Location, Location! Great service and attentive staff. What more could you need?

AccorHotels certified review
Graham L. Couples - 15/09/2017
« A good value for money hotel in a great location. »

We found the staff very helpful and enjoyed a good room with a nice view, comfy beds and a large TV. The location was perfect and the pool facilities were excellent.

AccorHotels certified review
Anonymous Business - 13/09/2017
« pleasant, uneventful, but breakfast was disappointing »

Staff were attentive friendly and room was perfect but breakfast was disappointing the bread for toast was cheap looking bread... you had jam with the bread but butter was over with the cheese? you had coffee but the milk was on the far side as well. That was the only issue.

AccorHotels certified review
Dudley Solo - 13/09/2017
« Dudley »

Very pleasant room and helpful staff.

AccorHotels certified review
B. Solo - 13/09/2017

Hotel agreable

AccorHotels certified review
Julia O. Families - 10/09/2017
« Good value for money »

The room was large, comfortable and had everything necessary for a good stay.

AccorHotels certified review
Anonymous Business - 08/09/2017
« Very good hotel »

Nice staff, good well-equipped room and decent breakfast

AccorHotels certified review
A H. Families - 07/09/2017
« Great location, Hotel OK »

Some problems at check in - even got keys for wrong room. Breakfast is OK. Compared to other Novotel in other cities we've stayed in the past this one is more average. Parking is a hassle.

AccorHotels certified review
Mohana Families - 05/09/2017
« Ruined by poor customer service »

We has a great time except for the duty manager's attitude over misinformation her colleague gave us about breakfast being included when we checked in. I noticed the error on the sign-in sheet, brought it up, and was told "you ate so the best we can do is charge 15 euro instead of 20". Not a great note to end an otherwise great stay on. Between us and our relatives we had 3 rooms.

AccorHotels certified review
Alex B. Friends - 05/09/2017

Great hotel, very helpful and pleasant staff. Excellent location 5 minute walk from grand place

AccorHotels certified review
Sergi R. Couples - 04/09/2017
« Nice Hotel with Big Rooms and Perfect Location »

Perfect place for stay, as everything is very close to the hotel - restaurants, bars, old town and plenty shops. Rooms are big and bright with everything needed. Cleanliness wasn't the best as we had some small garbage under the table from previous guests,

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