Hotel - Novotel Brussels Centre Tour Noire
Novotel Hotel Novotel Hotel

Novotel Brussels Centre Tour Noire Hotel

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4.0/5 2,878 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Croquet

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 6,073 reviews

Our guest reviews for Novotel Brussels Centre Tour Noire

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,878 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
S W. Business - 16/10/2017
« Good »

No Problems

AccorHotels certified review
Rob Business - 16/10/2017
« bed bug / flea »

During my first night I was bitten on my hand by something. By the time I returned to Geneva, my hand had swollen considerably. The reaction was similar to that experienced in the past when I have stayed in hotels that had bed bugs. I do not react to mosquito bites. Other than this bite which I appreciate is hard to control in a hotel with many visitors from all around the world, my stay was good.

AccorHotels certified review
Anonymous Business - 14/10/2017
« Service is not perfect but so good »

I think there is unbalance between room charge price and whole service. The price should be more cheaper. On the other hand, staff attitude, breakfast contents are sufficient. Wifi cannot be connected at last , although I tried several times.

AccorHotels certified review
Carolina S. Business - 13/10/2017
« One night stay »

The hotel and facilities are fine. It is my second time at this hotel, so clearly I like it. But unfortunately, my score this time is lower, because of something very silly, but very easy to correct. I asked for a taxi for 08:30 on a Wednesday and I had to wait for 48 min to get one and I had to share the taxi with another guest, as there were no taxis around. The hotel should have more than one taxi contact to use in cases like this. I missed the introduction of my business meeting and I was really late!! I was stressed and really disappointed. I hope this doesn't happen with other guests... because even though is not the hotel's fault, which I understand completely, there is nobody else to blame and this is the impression you leave just after check out.

AccorHotels certified review
Stephen P. Couples - 09/10/2017
« Poor service »

The man on reception gave very poor directions to the car park and then booked for us to have breakfast when twice we stated we didn’t want it . This showed as €40 on our final invoice. I only luckily saw this late on and fortunately the lady at reception rectified this on the morning. This isn’t what I expect from Novotel

AccorHotels certified review
Maria H. Couples - 09/10/2017
« Short break »

We always stay at this hotel whenever we stay in Brussels. One reason is that there was a car park directly opposite. This is about to be demolished but there is a car park near by and the reception staff will give you directions. The staff are always very friendly and efficient. The rooms are a good size and very clean. Nice bar area and although we did not eat there the food looked very good.Our only small complaint is that in the week breakfast finishes at 9.30. I know there are a lot of business people there but for those of us on holiday who like to sample belgian beers it is rather early.

AccorHotels certified review
V. Business - 07/10/2017
« M.D. »

All good, but breakfast in past had lots of varieties so we pay more but......

AccorHotels certified review
Richard B. Business - 07/10/2017
« Everything you need »

Friendly helpful staff. A well maintained hotel in a very nice part of the city. Public transport close by.

AccorHotels certified review
Dagdil Business - 07/10/2017
« Very good hotel ! »

Almost everything was perfect -

AccorHotels certified review
Anonymous Business - 05/10/2017
« Nice and clean hotel in a good location »

Swift check in and check out. Acceptable meals and acceptable gym/spa. I bit of noice from ventialtion in the hallways which you could hear during the night whilst sleeping.

AccorHotels certified review
Anonymous Business - 04/10/2017
« Fantastic beds! »

Fantastic beds and pillows. Front desk staff was extremely helpful. Although maids and service techs kept barging in our room. Wonderful hotel would definitely stay there again.

AccorHotels certified review
John M. Couples - 04/10/2017
« ALL EXPECTATIONS OF 4* HOTEL MET »

4 NIGHTS STAY NO ISSUES REQUIRING COMPLAINT

AccorHotels certified review
Khalid Solo - 03/10/2017
« Nice hotel, great location »

What a wonderful stay. Really enjoyed it. The only thing I did not like is when I did a fast check out, I received my invoice be email and I was over charged.

AccorHotels certified review
Wk71 Couples - 02/10/2017
« Nice room, very nice breakfast, near city center »

Room was very nice, fresh towels every day, coffie maker- very important, Almost all receptionists were very kind and helpfull. One exeption: girl was straight forward said" you can't get late check out you are not gold or platinum....." I prefer to hear " we are fully booked"...but it was quite funny. Breakfast : perfect choice, lovely fresh bread, good selection of products

AccorHotels certified review
David S. Business - 02/10/2017

Extremely Satisfied

AccorHotels certified review
Anonymous Business - 02/10/2017
« Mr »

Everything was satisfactory

AccorHotels certified review
Petr K. Business - 01/10/2017
« Very low quality compared to the price »

It was my first stay in Novotel Brussels but I used to stay in another Novotel's in Europe in the past. The whole chain is very good mid-class standard and regarding accomodation itself the same applies for your hotel. My strong discomfort was caused by the service which was on the low-cost quality level. Most disapointing was my stay in the Hotel bar, where the guy called Jerome was very frustrated (probably because of too much work) what impacted his service to customers. Showting into the phone, noisly hitting with the plates and glasses, even quite unpolite to customer who asked for dinner being served into her room. His colleague a young lady who's name I dont remember served me immediately my first beer but than ignored me for more than 15 minutes when my glass got empty. Also the cleaning in my room was not perfect - some debris remained on my table and floor and also teh toiled was not 100% clean. Except Jerome's behaviour I would accept the rest as details if the price per night was ~100 Euro, not for 400. I understand that the price was driven by some event in Brussels and the busy environment also caused stress and high load of your staff but honestly, if the stay was not paid by my company, I would complain earlier asking for some compensation.

AccorHotels certified review
Les Business - 01/10/2017
« Satisfactory for a business trip »

Hotel is in a good location. Staff are helpful and food in restaurant is very good quality. This is definitely a business hotel though; very limited tourist information and nowhere to sit and have coffee or drink during the day.

AccorHotels certified review
Ian M. Business - 27/09/2017

Good. Very professional reception staff.

AccorHotels certified review
Andre Families - 25/09/2017

Great hotel close to main attractions in Brussels. Great value for money.

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