Hotel - Novotel Brussels Centre Tour Noire
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Novotel Hotel

Novotel Brussels Centre Tour Noire Hotel

Rue de la Vierge Noire 32 
1000  BRUSSELS
BELGIUM

2,821 reviews
TripAdvisor Rating Based on 2,821 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Croquet

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 217 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 75 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,678 reviews

Our guest reviews for Novotel Brussels Centre Tour Noire

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,821 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 13/08/2017
« Mr »

Brilliant

AccorHotels certified review
B Families - 13/08/2017
« Very good »

Exactly as described. Very clean. Good security. Great location

AccorHotels certified review
A K. Families - 10/08/2017
« Room was not ready until 3:30pm room vas very dirty  »

Very bad will not choose again

AccorHotels certified review
Klopfenstein Business - 09/08/2017
« Good experience »

Experience was good, was a business and family trip but i requested on room for three adults and got to pay two rooms at the end.

AccorHotels certified review
Nozar Solo - 07/08/2017
« good hotel in city center »

Rooms are large with adequate facilities but carpet and sofa cover were not clean with obvious stains. The view from my hotel was not the other rooms of hotel, not interesting.The young male receptionist on my arrival were helpful giving direction for going to city center and waterloo

AccorHotels certified review
Sergei S. Couples - 07/08/2017
« Meet expectations »

+ good location within city environment; breakfast & restaurant; friendly personnel - room clearing service; view from room window

TripAdvisor review
Couples - 07/08/2017
« Old but still ok »

Spacious rooms which require refurbishment (stains all over the carpet and floors). housmaids should be more attentive, as courteous visitor may find some unpleasant surprises left by previous visiotrs (nothing frightening though) Overall based on the location and other factors the property is decent and is adequate for Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for the recent stay and feedback. I am thankful for you pointing out where we can improve further and have shared your information on cleaning with our head of the housekeeping department. Thanks again for the help. We hope to see you again soon! Best regards, Annabelle Secretary Guest Relations

TripAdvisor review
Business - 06/08/2017
« brussels »

Slow service at check in & check out with uninterested staff, all the over staff at hotel very helpful and attentive. Room spacious and comfortable but with only a single bottle of water between 2 people

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for the recent stay and feedback. We are pleased to hear you enjoyed the comfort and size of the room. We hope to welcome you again soon! Best regards, Annabelle Secretary Guest Relations

AccorHotels certified review
Anonymous Families - 05/08/2017
« Very good. »

Friendly and Welcoming. Room clean and comfortable

AccorHotels certified review
Aline Business - 03/08/2017
« Rude employees and loud rooms »

The ventilation in the room is too loud, there was no water bottle in the room , the room service breakfast paper to hang in the door was never sufficient for the number of the days I stayed in the room. The employees in the breakfast room are very rude and the reception too - with the exception to one lady that have the night shift Sunday , she was very kind. The swimming pool is joke ! So tiny ! It is more like a bathtub. The gym is nice and the service for the pool also good ( showers and towels). Breakfast was sufficient.

AccorHotels certified review
Mr D. Families - 03/08/2017

Great hotel and location.

AccorHotels certified review
Alison Families - 02/08/2017
« Great hotel in convenient location »

The pool and breakfast were fantastic. Nice comfortable room. The hotel was in walking distance of everything we wanted to see.

AccorHotels certified review
Attique Q. Families - 01/08/2017
« Great hotel stay. »

Enjoyed our stay at this Novotel hotel. Clean quiet room and helpful and courteous staff. Would have been even better for the family if the room had some USB ports instead of regular outlets as we all carry couple of gadgets each these days. Regular outlets means having to buy and carry specials plugs as visitors from USA.

AccorHotels certified review
Abdull D. Families - 31/07/2017
« Excellent​ experience​ »

very clean, helpful and friendly staff, close location to the centre.

AccorHotels certified review
Andrew C. Couples - 31/07/2017
« Friendly and efficient »

A pleasant and comfortable stay.

AccorHotels certified review
Aviva L. Couples - 30/07/2017
« Random Charges to My Credit Card After Checkout »

I stayed at the Novotel Centre Tour Noir Hotel in Brussels, Belgium last week, from July 21-23, 2017. I was upgraded to an executive suite and specifically informed at check-in that the mini-bar in my room was free with my upgrade. At checkout, I was not asked to pay anything. I now see a $9.90USD charge on my credit card from July 24th, the day after my departure from the hotel. I received no written or spoken alert about this charge. What is this charge? Please let me know as soon as possible; I am disturbed that your company is charging my card with no alert or explanation. Please advise as soon as possible. Reservation made in the name of: Ms. Leshaw Aviva Reservation number: FMGDMXMD Transaction number: FMGDMXMD_0100000067452131PP Date of stay: From 21/07/2017 to 23/07/2017 Your stay: 1 room, 2 nights 2 adults , 0 child

AccorHotels certified review
Anonymous Solo - 30/07/2017
« Tour Noire treated me nicely, is almost as nice as your Novotel near Brussels South Train Station »

Good well cleaned room! Richly varied breakfast (but 1 day the pre-cut melon, orange, pineapple had been frozen and tasted awful). Professional, polite reception. Due to location (?) everything a bit more strict than at your Novotel Brussels South Station (where I was in 2016).

AccorHotels certified review
Andrew Business - 30/07/2017
« Perfect for a one night business trip »

The room was spacious, immaculate and quiet. All the staff I talked to were very helpful and courteous.

AccorHotels certified review
Talal O. Families - 30/07/2017
« Exllent »

Loveley hotel the staff so friendly

AccorHotels certified review
Alex Families - 30/07/2017
« Great city hotel »

Room was clean, children's beds were good, generally satisfied with our one night stay.

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