Hotel - Mercure Hotel Zwolle
Mercure Hotel Mercure Hotel

Mercure Hotel Zwolle

4.0/5 453 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 74.00 EUR Non member rate
From 70.30 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 22 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room or the spacious Privilege room, we do everything possible to ensure you have a pleasant stay! All rooms are equipped with air conditioning and Movies On Demand. Wi-Fi and ADSL are also available.

  • 72 rooms
  • 100% non-smoking hotel
  • 8 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,080 reviews

Our guest reviews for Mercure Hotel Zwolle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 453 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
D. S. Couples - 27/12/2018 AccorHotels certified review
« No value for money »

Old-fashioned stinky hotel, not worth a four star rating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Om Couples - 25/12/2018 AccorHotels certified review
« Ok »

Prettig, attente service

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Bedankt voor uw mooie beoordeling over ons hotel! We zijn blij dat u hebt genoten van uw verblijf en we hopen u heel snel weer te zien. Met vriendelijke groet, Gaayo Kuitert General Manager

Anonymous Business - 18/12/2018 AccorHotels certified review
« Comfortable, good food »

Good stay, room very nice Very disappointed about your loyalty program; I am a member and was informed that I could not collect my points because I was part of a group booking. We stayed with 7 people; a big booking (and we use your hotel a lot) but no loyalty points even though we were a group? This doesn't motivate me to recommend my secretary to book large groups with you next time. Or do I need to book myself on a separate booking next time? Please review this, it is not satisfactory, a paying customer should be rewarded for loyalty whether part of a group or not

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham T., We will book the points manually on your account because it it not done automatically in the system. Sincerely, Gaayo Kuitert General Manager

Alberto G. Business - 12/12/2018 AccorHotels certified review
« Comoda »

Comoda y facil

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Mike J. Business - 10/12/2018 AccorHotels certified review
« The quality of the hotel is not 4 star. »

The sign at the doors says 4 stars but that can't be true. The rooms and meeting rooms are really outdated. No decent light on the rooms for example. This is getting a really old hotel now. Feels like going back in time. The staff did their upmost best to support us which is great and worth a lot. They were really helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Michael L. Business - 07/12/2018 AccorHotels certified review
« Always welcome »

Always nice to be back in Mercure Zwolle

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael L., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Jch Business - 28/11/2018 AccorHotels certified review
« Well located for travel, friendly and efficient »

The hotel is very well located for travel, just off the main highway and close enough to the town. We had a very warm welcome from reception. The bar and restaurant have good opening hours and were very pleasant for drinks and dinner, again with very friendly and helpful staff. The rooms are a bit small and not very well lit but are comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Anonymous Business - 25/11/2018 AccorHotels certified review
« Ok »

Rooms are tiny, no bath, sink didn’t work properly and I needed to switch rooms due to a defect heating system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Irma Friends - 18/11/2018 AccorHotels certified review
« A night »

Single night, everyone was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Steve L. Solo - 11/11/2018 AccorHotels certified review
« Zwolle »

Room was excellent, staff helpful and well situated. Only disappointment it lacked a kettle in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

D. Families - 11/11/2018 AccorHotels certified review

Pity my reservation was no known when we checked in. After showing the reservation the reception was able to find the correct file. During the night there was an audible irritating tone coming from the water circuit of the central heating. During my stay I heard a continuing low tone ( humming). Very irritating. I assume it originates from the AIRCO system. Breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Bedankt dat u de tijd hebt genomen om uw feedback te geven. We hopen u snel weer te verwelkomen in ons hotel. Met vriendelijke groet, Gaayo Kuitert General Manager

⚓ S. ⚓. Business - 07/11/2018 AccorHotels certified review
« Transfer Stay while travelling »

Business style Hotel in the outskirts of Zwolle, with small rooms and bulky furniture. Clean and tidy. Comfy beds. Friendly staff. Big Parking lot, but not for free. Thats a pitty. Since plenty of space available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager

John E. F. S. Solo - 06/11/2018 AccorHotels certified review
« Functional and efficient »

It was fine - easy to find and easy to use and all staff spoke English, which was great for me. My room smelt of cigarette smoke when I arrived - I checked with reception but it was a non-smoking room. Was fine when I had aired it thoroughly with the windows open. Restaurant was overpriced, I thought - food was ok but a small beef stew for 20+ euros is a bit steep. Staff were all excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager

Sonofmyparents Families - 05/11/2018 AccorHotels certified review
« first time in Zwolle »

we felt very invited when we stayed in Mercure hotel. the reception personnel was very nice and helpful . She advised us where to go and how to spend time down town. the room was excellent with all facilities we needed_coffee was first sort. The breakfast was served in nice surroundings and food was tasty. So very enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrzej S., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Derek R. Couples - 21/10/2018 AccorHotels certified review
« No sleep on first night of our stay , constant vibrating from I think from some machine. »

Lovely room spoilt by the noisy machine , we complained and no problem the second night.We were unable to take breakfast the second morning having to catch the ferry early , we had payed but upset not to get our money back.Company policy I was told.Not very happy .

Anonymous Business - 12/10/2018 AccorHotels certified review
« Couldn’t have asked for a better hotel. »

Very good , food , staff , cleanliness excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Mrs W. B. Families - 21/09/2018 AccorHotels certified review
« Would recommend this Hotel. »

Excellent. Reception and other members of staff helpful and polite. Clean room and such a big variety of breakfast food. Evening meal good. Having stayed twice previously and looking to stay again next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy B., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Anonymous Business - 20/09/2018 AccorHotels certified review
« Nie wieder! »

Very loud communication system in the room although the air cooling was switched off. During the night it started to make noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georg B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Joanne Couples - 04/09/2018 AccorHotels certified review
« Just okay »

Very small room and expected more for it not being right in the center. The only other place where I’ve seen cheap toilet paper individual tissues like that is at a gas station. Based on the parking lot the hotel appeared to be relatively empty. No upgrade offered for Platnium status. Only allowed to pick house red or white for the welcome drink. We were able to check in early which was nice and appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Hanso Families - 15/08/2018 AccorHotels certified review
« Convenient »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

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