Hotel - Mercure Hotel Zwolle
Mercure Hotel Mercure Hotel

Mercure Hotel Zwolle

4.0/5 444 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area (Paying)
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Croquet (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Quad bikes (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 22 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room or the spacious Privilege room, we do everything possible to ensure you have a pleasant stay! All rooms are equipped with air conditioning and Movies On Demand. Wi-Fi and ADSL are also available.

  • 72 rooms
  • 100% non-smoking hotel
  • 8 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,899 reviews

Our guest reviews for Mercure Hotel Zwolle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 444 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Joanne Couples - 04/09/2018 AccorHotels certified review
« Just okay »

Very small room and expected more for it not being right in the center. The only other place where I’ve seen cheap toilet paper individual tissues like that is at a gas station. Based on the parking lot the hotel appeared to be relatively empty. No upgrade offered for Platnium status. Only allowed to pick house red or white for the welcome drink. We were able to check in early which was nice and appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne T., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Hanso Families - 15/08/2018 AccorHotels certified review
« Convenient »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Zeev Families - 13/08/2018 AccorHotels certified review

The location was close by car to Zwolle city center as well as to trip at the north and east Netherlands by highways. The view was very nice and let you feel hat you stay at Netherlands. The room was clean, everything that either you need or you forgot exist in order to make your stay pleasant and comfortable. The breakfast and dinner were excellent as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Barry Families - 05/08/2018 AccorHotels certified review
« very welcoming and lovely stay »

From check in through to overall standards of service we had a great time on out short break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Bj Couples - 04/08/2018 AccorHotels certified review
« Great service, lovely room, beautiful setting and very friendly staff »

We were lucky enough to have room 306 which had a lovely view; it was very comfortable too! All the staff we met were very friendly and helpful, whether on reception or in the restaurant. We also very much enjoyed all the food we had in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

M J. Families - 03/08/2018 AccorHotels certified review
« Good value for money »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariam J., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Mrs F. Families - 30/07/2018 AccorHotels certified review
« Excellent stay »

Really attentive and helpful staff. Good room.

Db Couples - 27/07/2018 AccorHotels certified review
« 4 srar hotel should be bettet »

Rooms too small. No swimming pooll or spa !! Should put complimentary water in room No mini bar!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager

Family - 21/07/2018 TripAdvisor review
« Nice hotel, but too far away from town centre »

The hotel and its staff are wonderful, but the location is way too far from town centre for a visit to Zwolle. No idea how we were originally charged for 8 breakfasts when there was only 5 booked in two rooms, but friendly front desk staff sorted that out for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager

Couples - 18/07/2018 TripAdvisor review
« Friendly helpful staff »

We have stayed here several times and are always impressed by the friendly and helpful staff. There is an extensive choice for breakfast and the restaurant menu although not large always delivers delicious and substantial meals for a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Business - 10/07/2018 TripAdvisor review
« Value for money »

Good food, quiet rooms, good option not to have room clean. Located far from central so it became costly. however, once you find the route, it is not too hard to get to place. good for those with cars

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Business - 30/06/2018 TripAdvisor review
« Good, but get a still occupied room during check in »

Good, but during check in I get the key of a room (308) which was already occupied by anyone else (who was not in the room at that moment) and whose belongings were spread around the room. It was a major fault made by the reception to give me a key of a room already occupied. @Reception Mercure Zwolle, please check and recheck before you deliver a key to a client.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liespi, Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address that giving a key of an occupied room will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Couples - 11/06/2018 TripAdvisor review
« Nice short stay »

The stay at Zwolle could have been longer as this hotel was perfectly located and had what you would need for a couple of days seeing the area. Very helpful staff along with spacious dining areas make for pleasant dining. Large car park. Rooms clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hammr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

S. L. U. Families - 01/06/2018 AccorHotels certified review
« Each and every interaction with staff was a positive experience! »

We take the 2 larger rooms, split the family 3 boys and 3 girls into each room, so this is a very agreeable arrangement for us. The children are always acknowledged by the team and in fact we were remembered from last year by one very lovely lady in the dining room at breakfast. The impression we have is that the hotel is for the most part a business location however we were treated with the appropriate level of service to meet our more casual needs. Will not hesitate to stay Mercure again if possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear McDermott S., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Alex M. W. Families - 30/04/2018 AccorHotels certified review
« Excellent service in this smart, comfortable and convenient hotel »

Lovely reception staff - welcoming, efficient and helpful. Good-sized room was very clean, with comfortable beds and modern bathroom and neutral decor. Very good selection at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra M., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Rtl47 Business - 26/04/2018 AccorHotels certified review
« Always pleasant to stay with you »

Familiar faces, warm atmosphere, friendly personnel makes a stay at the Mercure Zwolle always a pleasant one

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard t., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Mikhail Couples - 25/04/2018 AccorHotels certified review
« Very good! »

Your place is definitely worth a visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail Z., We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Rodney W. Solo - 15/04/2018 AccorHotels certified review
« poor hotel »

The room was poor small and only roof windows. The resturant food was very expensive but not good quality - I have stayed in other hotels of this franchise Maastrict and Aachon and the resturants were outstanding. On my first day I spoken about a faulty window in my room after three days I left and it was still faulty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney W., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

J. H. Business - 14/04/2018 AccorHotels certified review
« Too much noise from adjoining rooms »

Room itself was comfortable and restaurant was OK but limited menu. But the noise from when the people in the rooms above went to the bathroom was so annoying. No fun hearing them go to the toilet, shower etc. I was in room 19 and could hear noise from at least two of the rooms above. Very poor and cannot think I will stay at this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. J., Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

A. ,. G. Business - 03/04/2018 AccorHotels certified review

totally good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

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