Hotel - Mercure Hotel Zwolle
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Mercure Hotel

Mercure Hotel Zwolle

Hertsenbergweg 1 
8041 BA  ZWOLLE
NETHERLANDS

401 reviews
TripAdvisor Rating Based on 401 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)

Leisure and activities

  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Croquet (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Quad bikes (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 22 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you opt for the Standard room or the spacious Privilege room, we do everything possible to ensure you have a pleasant stay! All rooms are equipped with air conditioning and Movies On Demand. Wi-Fi and ADSL are also available.

  • 72 rooms
  • 100% non-smoking hotel
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,321 reviews

Our guest reviews for Mercure Hotel Zwolle

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 401 reviews
AccorHotels certified review
Johns Solo - 10/09/2017
« A Very Pleasant Stay at the Mercure Hotel in Zwolle »

I had no complaints about my stay. The room was quite spacious, clean and well appointed.I was very pleased that there was a kettle and hospitality tray so I could have an early morning coffee! I was also pleased that the TV channels included (at least 3) UK BBC channels, as I like to keep up with UK news when traveling. The staff were all pleasant and helpful. The location of the hotel on the outskirts of the city is pleasant and has a rural character. All meals that I had in the hotel were good, especially the single evening meals in the restaurant. It is a shame that the hotel is not better served by local buses, but obviously this is outside their control.

AccorHotels certified review
Melanie Families - 21/08/2017
« Happy customer »

Very nice. The staff were super friendly (especially the breakfast female employee) and helpful. Room was clean.

AccorHotels certified review
Sara Families - 14/08/2017
« Sara »

The room is very clean . The breakfast is very good. Greate service. The room is too small . The parking cost 3 euro per day. Beacuse the hotel is far away from the city, And beacuse there is no other way to park, The parking should be free for the gusts.

AccorHotels certified review
Nathalie E. Families - 12/08/2017
« Miss »

We had a lovely overnight stay. Dinner was very good, all staff were very attentive towards us and the children and the room was well equipped.

AccorHotels certified review
Ayesha A. S. Couples - 07/08/2017
« Acceptable »

- house keeping service is not available upon request (it was my first time hearing that house keepers leaves the hotel during the day) - very noisy (I can hear people talking, the upper rooms when they enter the toilet, kids playing and laughing) - location is nice - very nice view - breakfast was good

AccorHotels certified review
Agnieszka Families - 24/07/2017
« Great hotel »

Very peaceful place. Nice design. Very comfortable beds

AccorHotels certified review
Anonymous Families - 21/07/2017
« Nice hotel »

Nice staffs, clean room, good environment for family.

AccorHotels certified review
Anonymous Families - 19/07/2017

Everything worked well and was pleasant. Check-in/Check-out was friendly and easy. The building itself is not the latest but well maintained. Nice to have some refreshments free of charge in the room as well. I personally would have liked some more general light in the room. It was on the dark side (I like to have good light).

AccorHotels certified review
Anonymous Solo - 15/07/2017
« Very comfortable and welcoming. »

I had a good stay with comfortable beds, welcoming staff and good food.

AccorHotels certified review
Anonymous Business - 07/07/2017
« Short stay »

It was a short stay, the staff was nice and friendly. Helpful when need but also letting you enjoy your peace.

AccorHotels certified review
Anthony B. Friends - 05/07/2017
« fantastic hotel to stay in »

Every year I stay at this hotel and yet i am still 40 miles away from my location but it ticks all the boxes. Love it , clea, tidt & friendly staff

AccorHotels certified review
Pascal Business - 30/06/2017
« Very nice hotel close to Zwolle »

Nice room Comfortable bed Neat bathroom Breakfast buffet is excellent The bars are nice with the terrasses Kind crew

AccorHotels certified review
Anonymous Couples - 23/06/2017
« Great on a hot day. »

Good staff, good food & location . It suits our needs.

AccorHotels certified review
Juan L. Business - 19/06/2017
« As expected »

good

TripAdvisor review
Couples - 18/06/2017
« Beware coach parties! »

An excellent hotel with a good restaurant and a quiet location just off the motorway. This was marred only by finding that, having booked dinner for 7pm, a large group of some 70+ people was booked in at the same time. We had discussed a suitable time for dinner with the receptionist but this booking was not mentioned to us. However, a member of the bar staff suggested that we might like to eat there (from the restaurant menu) and offer we gladly accepted and enjoyed a very good meal. Towards the end of this, a substantial number of guests from the party then descended on the bar wanting to watch the football on the TV, effectively driving ourselves and another guest out. The same experience occurred at breakfast as we arrived as the large group was beginning to leave. We found the only available table, and had to wait whilst the buffet was (partially) replenished by two hard-working staff who had been totally overwhelmed by the group. If a hotel is going to accept coach parties, it should ensure that it is adequately staffed to cope and take steps to segregate the two groups in separate rooms so that this type of hassle doesn't inconvenience regular guests. If I were to book here again, I would make sure to ask if any groups had also been booked on the same day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and will be aware of coach parties in the future. We hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

AccorHotels certified review
David O. Couples - 12/06/2017
« Nice hotel spoiled by dining room and breakfast experiences. »

Nice welcome, but when booking dinner reservation it was not mentioned that a large group was booked at the same time even though we mentioned alternative times. Had we had to eat in the dining room it would have been most unpleasant given the noise levels. Thankfully a member of the bar serving staff suggested we could eat in the bar which made it much more acceptable. The same happened at breakfast when we arrived about 30 minutes after the coach tour group. There were few tables as no clearing had taken place and the food was also not always available. The few staff on duty were coping as well as they could but it was clearly an inadequate number. If you are going to accommodate such groups you could at least inform other guests of the times they are booked to eat and also have adequate staffing to allow other guest to have a reasonable experience. The acoustics of the dining room also clearly need attention, if only to divide the room into different sections so that other guests do not have to cope with unacceptable levels on noise. We had to leave the bar quickly after our meal was served as large numbers of the group came in to commandeer the tv to look at football - your management of coach tour groups needs attention.

AccorHotels certified review
Jörg W. Business - 02/06/2017
« beautiful clean hotel »

It was the first time for me to spend a night in that Mercure hotel. The welcome was excellent and the service is excellent too. So come here and enjoy this nice hotel.

AccorHotels certified review
John H. Couples - 29/05/2017
« Excellent hotel in superb surroundings »

Lovely hotel, excellent staff. Dinner was great.

TripAdvisor review
Couples - 29/05/2017
« Just great »

Great place and location. Food good but the only criticism is that there could be more vegetarian options on the menu. Clean, good well lit parking. Free coffee and apples. Close shopping and fuel. Easy to book.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ecosikh, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

AccorHotels certified review
Michel H. Business - 13/05/2017
« Stay over in Zwolle »

Excellent staff, rooms are okay for a short stay

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