Hotel - ibis Plymouth
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Plymouth Hotel

3.5/5 664 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 52 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • Baby bed
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,068 reviews

Our guest reviews for ibis Plymouth

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 664 reviews
Stephen W. Solo - 13/11/2018 AccorHotels certified review
« Simple, clean and efficient. »

The room was in an outside with limited covered walkways which was a downside is bad weather. The service was good, room was simple and clean. Breakfast was up to Ibis high standards and starts early. The evening meal was fine but not brilliant.

Tim_s Solo - 09/11/2018 AccorHotels certified review
« Good budget option on outskirts of Plymouth »

Friendly welcome and quick check-in. Small simple rooms at good rates. Handy to main dual carriageway through Devon and Cornwall.

Colin B. Solo - 09/11/2018 AccorHotels certified review
« Warm, comfortable + welcoming »

Staff were friendly, welcoming + efficient. The accommodation was clean + met all my requirements. I would stay again.

Anonymous Friends - 08/11/2018 AccorHotels certified review
« Great »

Great room

Robert S. Business - 07/11/2018 AccorHotels certified review
« Reasonably good value for money. Good situation. »

Staff were excellent. All in all another good stay.

Chris T. Couples - 07/11/2018 AccorHotels certified review
« Poor quality hotel. »

The room was dirty. Dust and cobwebs around the bed. Dirt on the ceiling above the heater. The room heater did not work for two of the three days. I reported this problem on the first day but maintenance did not repair it until the third day. The walls are very thin, it is noisy. The staff on duty were sympathetic to our problems and tried hard to fix things. I thank them for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEVERLEY T., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The rooms are due to be fully refurbished in the coming months and we would hope that you might come back again then We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaret Garcia General Manager Ibis Hotel Plymouth

Chris Business - 05/11/2018 AccorHotels certified review
« Poor Hotel »

Really poor rooms with mould which you have tried to paint which is not good as a lot of it is near your head hence you are breathing the spores in. Breakfast ok average, with staff who stare while you eat, while standing around chatting at the reception. All the above will be posted on Tripadvisor.

Lu Couples - 05/11/2018 AccorHotels certified review
« Clean stay »

Clean warm room,

Russell J. Solo - 04/11/2018 AccorHotels certified review
« Great staff; location not so. »

Check in was easy and all option explained. The room was large and clean although the bathroom needed some TLC. Bath & bed linen was clean and warm. I decided to eat in and the starter of garlic mushrooms was ordinary but the chicken Caesar salad was outstanding with huge chunks of freshly cooked chicken. Breakfast was reasonable and again the scrambled eggs were very good. (Difficult to keep warm without either going soggy or crusty) All in all , good value and would probably stay again if in area

Jan Couples - 04/11/2018 AccorHotels certified review
« Generally satisfactory - great staff »

A good experience

Couples - 03/11/2018 TripAdvisor review
« Amazing stay! »

We stayed for 2 nights and I cannot express how impressed I was with the standard of this hotel. Considering it is 2*, the standard of service, cleanliness and overall experience was amazing. We arrived very late and enjoyed seeing pumpkins lining the ramp up to the front of the hotel. Collette the girl on reception was very friendly and offered to walk us up to our room. The room was nice and warm when we arrived which was lovely considering it was nearly 0* when we arrived. Breakfast was very good, for improvement a wider variety of cereals would have been nice but that is only personal preference. We were given a map and Collette had suggested some places to visit while we were there. Dartmoor Zoo was very good! Dinner was lovely with quick service. The hotel manager Tracie was also very friendly as well as the chef we spoke to. Was very happy with stay and will be coming down very soon!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review. I am delighted that you enjoyed your stay and look forward to welcoming you again.

Mr M. S. Couples - 02/11/2018 AccorHotels certified review
« Mr M s. »

We booked in too early but were quickly found a room. The room was clean, tidy and warm, the bed was comfortable. In the evening we ate in the resteruant we found the food to be adequate only. On our second day our room was neither cleaned nor the bed made. The free car park was apreciated.

Neil S. Business - 01/11/2018 AccorHotels certified review

Hotel was fine, staff were fine, hotel was clean, but room was very dated.

Steve C. Business - 29/10/2018 AccorHotels certified review
« Extremely disapointed »

I travel a fair bit for business. I understood that this is a budget hotel. The price reflected that. The location was good, but the Room was extremely tired. Paintwork scratched marked and dirty. So much so that I considered not staying. Will not be using ibis again. Shame.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN C., Thank you for taking the time to tell us about your experience at the ibis Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our hotel is due to be fully refurbished in the coming months and we would hope to welcome you again in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Margaret Garcia General Manager Ibis Hotel Plymouth

Anonymous Couples - 29/10/2018 AccorHotels certified review
« Quick escape »

all good

Gina S. Business - 26/10/2018 AccorHotels certified review
« Really friendly staff who made the stay enjoyable »

Really good, this is the first time I have used IBIS and I was really impressed.

Pauline Couples - 22/10/2018 AccorHotels certified review
« Very satisfied »

The staff were brilliant very professional and courteous...The room was clean very basic but very good thankyou

J R. Families - 22/10/2018 AccorHotels certified review
« Good stay, great service, nice room & breakfast. »

Friendly reception, asked us if we’d prefer a room with a bath or shower which was good.

Steve W. Couples - 21/10/2018 AccorHotels certified review
« Satisfying, Restful and tressless stay. »

The room was very clean and staff we thought exceptionally helpful. From the cleaners to the front of house staff we felt very looked after and will certainly return again as we have many times now.

Swinson Couples - 19/10/2018 AccorHotels certified review
« Cheap and chearful »

You advertised a double bed, once you had my money you told me it was two singles. This pissed me off for two reasons: 1. I couldn’t get naughty with my partner properly. 2. It seemed sly that you reneged on the original contract (I know your small print covers this) instead of just altering your advertising to sell what you have rather than what you don’t.

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